Videocon Air Conditioner(AC) Customer Care Number, Service Centers, Warranty
(20 votes, average: 3.05 out of 5)
Loading...Videocon Air Conditioner(AC) Service Centres & Customer Care number – Customers can call the company for any queries they may have with regard to the Videocon AC products. Customers can also raise complaints, service issues, warranty claims or any other product related queries answered through the call center. Videocon Customers can call the nearest service centers to service & repair their Videocon AC which are furnished below.
Videocon AC Customer Care
Toll Free Number : 1800 419 40 40 / 39404040(Prefix the STD code)
Customer Care Number : 02431-251501, 02, 03, 04
Customer Care Email ID: customercare@vgmail.in
For General Inquiries mail: contact@videoconmail.com
SMS service: SMS VG <model name> to 56677 to know about the instant product information.
Website: http://videoconworld.com/
Videocon AC Service Centers India
Hyderabad
V J Refrigeration
Address: Shop No: 9-1-369/A/21, Bapunagar,
Langer House, Hyderabad – 500008
Phone: 9550160477
Hyderabad
Power Tech Electricals
Address: 2-85/9/2, Gachibowli,
Hyderabad – 500032
Phone: 9700453999
Hyderabad
Chill Airconditioner
Address: Plot No 5, Main Road,
New Bowenpally, Hyderabad – 500011
Phone: 9246373155
Hyderabad
Srinivasa Electronics
Address: 601/1 1St 11, Kukatpally Main Road,
Kukatpally, Hyderabad – 500072
Phone: 9030783786
Hyderabad
Power Tech Electricals
Address: Shop No 6, Hig 127 & 128, Chandana Enclave,
Kphb Colony, Kukatpally, Hyderabad – 500072
Phone: 9032863999
Ahmedabad
Vision Air Conditioning Group
Address: 160 Ronak Park, Vasna,
Ahmedabad – 380007
Phone: 9825435858
Ahmedabad
Sagar Electronics
Address: 7, Mamta Shopping Centre,
Chandkheda, Ahmedabad – 382424
Phone: 9727907502
Ahmedabad
Videocon Smart Service
Address: 3Rd Floor, Videocon House, Swastik Cross Road,
C G Road, Ahmedabad – 380009
Phone: 079-40268555
Ahmedabad
Happy Cooling System
Address: Shop No 3, Hiral Shopping Centre,
Bhatta Cross Road, Paldi, Ahmedabad – 380007
Phone: 9904915888
Ahmedabad
Next Showroom
Address: A 9, Matrushakti Society, India Colony Road,
Bapunagar, Ahmedabad – 380024
Phone: 079-69550001
Bangalore
Zaheer Air Conditioner
Address: No 14, Kanaka Nagar, R T Nagar,
Bangalore – 560032
Phone: 9886846849
Bangalore
Freeze Control
Address: No 2, Lakshmipuram, 15Th Cross,
CMH Road, Indiranagar, Bangalore – 560038
Phone: 9845203882
Bangalore
Priya Aircon Systems
Address: No.176 And 46/1, Pavanputra Building, 60 Feet Road Kiadb,
Chokkahsandra, T Dasarahalli, Bangalore – 560057
Phone: 9845700476
Bangalore
Techtonic HVAC Services India Pvt Ltd
Address: No 75, Eramma Muni Reddy Kalyana Mantapa Building,
6Th Block, Koramangala, Bangalore – 560095
Phone: 9164022777
Bangalore
Omega Air Condition And Refrigerator
Address: No.39, 80 Feet Ring Rd, Jnana Bharathi, Jnana Ganga,
Nagarbhavi, Bangalore – 560072
Chennai
Sai Anjaneya Service Centre
Address: No 3, 2Nd Main Road Mgr Nagar,
Velacheri, Chennai – 600042
Phone: 9444155012
Chennai
Fresh Air Conditioner
Address: No 86, Samiyar Garden. Alandur Road,
Saidapet, Chennai – 600015
Phone: 9710943511
Chennai
Ags Air Conditioners
Address: No 63, Samiyar Garden, Saidapet,
Chennai – 600015
Phone: 9962505807
Chennai
Technosys Home Care Private Ltd
Address: Old No. 90 New No. 104, Dr. Radhakrishnan Salai,
Mylapore, Chennai – 600004
Phone: 9962504975
Chennai
St Enterprises
Address: No 52/48, Kannagi Street Tambaram,
Tambaram East, Chennai – 600059
Phone: 9840719219
New Delhi
Abdiel Aircon
Address: P -8, 26, Pocket -8 Dwarka Phase-1,
Nasirpur, Delhi – 110045
Phone: 9899525310
New Delhi
Perfect Aircool Center
Address: 175/60 Street No 1 Ghaffar Manzil, Zamia Nagar Okhla,
Zakir Nagar-Jamia Nagar, Delhi – 110025
Phone: 9540392786
New Delhi
Surya Refrigeration
Address: 135, Gali No-1, Nirankari Colony,
Delhi – 110009
Phone: 9599787979
New Delhi
Power Air Conditioning
Address: No:- 12, Near Surbhi Hospital, Morna Sector 35,
Gautam Buddha Nagar, Noida Ho, Delhi – 201301
Phone: 9758624904
New Delhi
Fast Technical Cooling Center
Address: H No 29, Gali No 1, Nithari,
Sector 31, Delhi – 201301
Phone: 9761283463
Kolkata
Home Care Cooling Services
Address: Srinagar, 3 No Gate,
Madhyamgram, Kolkata – 700129
Phone: 8334072296
Kolkata
Sanjay Refrigeration
Address: 21/1, M B Sarani, More Avenue,
Kolkata – 700040
Phone: 9330801962
Kolkata
Kanan Refrigeration
Address: 192/A, Ajay Nagar,
Santoshpur, Kolkata – 700075
Phone: 9163768242
Kolkata
Kailash Air Conditioning Co
Address: Bt Road, Cossipore,
Kolkata – 700002
Phone: 9339790752
Kolkata
Eco Cool Engineering Works
Address: 3/9, Kailash Ghosh Road,
Barisha, Kolkata – 700008
Phone: 8910434306
Mumbai
Prins Air Cool Service
Address: Shop No 46, Majiwada Village Road,
Thane West, Thane – 400601
Phone: 9930298433
Mumbai
Weather Cool Engineers
Address: Shop No. G-5, New Siddhi Vinayak Co-Op Hsg Soc Ltd,
Charai, Dr. Lazrao Road, Thane West, Thane – 400601
Phone: 9930267195
Mumbai
Pawan Cool Service
Address: G-21/46, Bmc Market Building, Station Road,
Bhandup West, Mumbai – 400078
Phone: 9967870058
Mumbai
National Aircon
Address: Shop No 6, Gaondevi Co-Operative Housing Society,
New Link Road, Andheri West, Mumbai – 400053
Phone: 9702223230
Mumbai
Noman Cool Services
Address: Shop No 5, Plot No C, Satnam Niwas,
Sector 20, Nerul, Navi Mumbai – 400706
Phone: 9930236876
Videocon Air Conditioner Extended Warranty
Videocon for the longer life of its products has been providing extended warranty policy. It can be availed for maximum 2 years and within 30 days from the date of purchase of the product.
If the difference between the manufactured date and purchased date is more than 9 months then extended warranty is not applicable.
For more information on extended warranty price, follow the URL https://videoconworld.com/warranty
About Videocon AC
Videocon air conditioners are equipped with advanced features like Vita air technology that makes air healthy and refreshing. Videocon has a wide range of Air Conditioners namely Wi-Fi AC, Split AC, Quantum AC and window AC. It provides a reliable service to its customers.
Split AC is one of the best products offered by the company with blue fin evaporator, adjustable louvers, full IMD, glossy panel, MPRI and vitamin C filter. The anti-bacterial filter helps to eliminate bacteria and filters dust particles. Bluefin evaporator protects the aluminum fins in the heat exchangers from corrosion. It also gives more durability, improved efficiency, and high energy savings. Its latest Wi-Fi air conditioners are a perfect blend of innovation and technology.
Frequently Asked Questions
What if I hear jerking noise from my Air Conditioner?
The reason you hear a jerking noise is because of the loose fan. Switch off the air conditioner in such case then Contact Videocon Customer Care.
What to do if Fan not working after power cut happens?
Energy save mode may be ON. The fan will not work in the energy save mode. So turn off save mode.
What happens if the vent lever is open?
Air Conditioner may not be active. So close the lever.
What not to do when using an Air Conditioner?
Please don’t cut off the power cords. If they are damaged please contact the qualified electrician to change them.
- Don’t insert your hand or stick into the air intake or outlet vents.
- Don’t blow the wind to animals and plants directly. It can cause a bad influence on them.
- Health problems can occur if you apply cold wind to the body directly, for a long time.
- Do not splash water on the air conditioner. It can cause electric shock and malfunction.
- Do not place a heater near the air conditioner.
Why there is noise when I started my AC for the first time after installation?
It is because of uneven leveling. Re-installation is required if the noise still persists.
For more information about Videocon AC price, Videocon AC models, visit the official website.
To know more about Videocon Air Conditioners follow social website links provided below.
Facebook: https://www.facebook.com/VIDEOCON
Twitter: https://twitter.com/Videocon_Group
YouTube: https://www.youtube.com/user/videoconCEHA
Worst service provided by Videocon, no one can expect such a third class service can be provided by Videocon. I bought a 5 star AC of Videocon which was having 1 yr warranty and the compressor was having 5 yr warranty.after 4 yrs compressor stop working. we raised a complaint to the service center and the next day person came from the service center. the person was very rude. he advice us to change few parts of Rs.7000 which were working well. We told him to change the compressor only no need to change anything else.the service center guy refused and told us first to change ll the other parts that only he can change the compressor. we don’t understand when all the parts are working well so why to change n pay such huge amount and not only this for visiting they charge Rs.561 during the warranty period. extra you have to pay Rs.2500 to feel the gas,outside it cost around Rs.1500.is it correct that the parts which is under warranty period to get it change we need to pay Rs.10,000 extra? is this the service you all provide? please don’t cheat customer by showing warranty and sell the product lifelong I won’t suggest anyone go for Videocon.
With ref to IND1403180133
Complaint was logged on 10 March 2018 today is the almost two months after registering the complaint but they keep on closing even after saying that the problem has not been resolved. I am facing so many problem with your fake so called service. Mentioned below are few problems
1. Your service center people didn’t responded, not even they enquired about the complain after registering the complain. After three days, I myself made a call to service center customer care and made a reminder for my complain. I have sent a message also regarding the problem not solved to keep it open but they have closed it.
2. Your service person never made any call to me. No communication was there from there side. Except for the fact they need the bill copy to close the complain. Even in April one lady made the call asking for the bill to close the complain, during that conversation also I informed them that the problem has not be solved and they have charged me for the panel and gas also without solving the issue. Thereby, after almost 30 mins they made again the call and said VP wants to talk to me regarding the issue and he assured me the problem will be sorted out but to forward the invoice as they require it for some official purpose.
3. Every time they inform me about the charges without solving the issue. This time also they did the same, they amount was informed to me as Rs. 400 approx for engineer visit. My question is for the same complaint how much visiting charges I have to pay.
4. Regarding the customer care numbers provided in the website almost none are working (0755)39404040, 09911106890,18004194040, 1800103505, and few more are there.
5. Remember, I paid the amount so I have right to go to consumer forum without informing you. And get my compensation for the mental disturbance, ignorance you provided to me and for the time you consumed.
In a nutshell my complaint is not been closed and the problem has not been sorted out. Pathetic service is provided. Kindly arrange someone to sort the issue out. Hope so you understood the exact problem and if you need any more clarification you can call me on the registered no.
I am trying for the past three days 13.5.2018 to reach Videocon service by calling 040-39404040 for number of times. No customer relations executive lifts the phone inspite of waiting for more that 3 minutes each time. Same situation whether it is in english/ hindi/ telugu. A mail is sent on 14.05.2018 -till now no response.Why? No response means eithers videocon must be getting so many customer complaint that they are not able to attend or they least bother about customer.
I have purchased Videocon split AC within 3 months it has not working properly when I tried contacting customer service number not working it seems they have printed fake numbers on manual and leaflet they have given I have much worried on buying Videocon ac
Pathetic service by Videocon in terms of resolving complaints. To resolve a complaint they took almost 20 days…But the worst part is that the same problem has arised again. Its 8 days as of today…I received the message of the service engineer and a land line number. The engineer visited and said the compressor needs to be taken to the service centre. Three times he has given date and timings but not turned up. Now he is not even picking up my calls. Your message received says to call 0832 2462175 but this number is never contactable. Your CC no on your website is 39404040 (prefix state capital STD code). I challenge any of you to call this number from Goa with a prefix of 0832…After contacting your call center at Mumbai on 02239404040 they gave me another number to contact which is 7738370907. Now this person has promised to come tomorrow…Looks like the customer care team/ Managers and Heads are all resting in peace and not bothered about the clients…After reading this message i hope somebody from Videocon bothers to call me or contact me on 9850095588…
I bought the Videocon AC and was waiting for the Instalaltion. the customer care responded in absolute un professional manner and they even didn’t bother to finish the installation on time.. there engineer came at 7 PM in the evenning and after multiple reminder and promisses through out the day. despite of saying the job is just of 2 hrs to complete the AC installation, they started to drag the work until 11 PM in the night and yet unfinished.. with no sight of gettin gthat completed in another 2 hrs… The engineer came was rude, un-professional, arrogant.
Pathetic after sales service of Videcon.. worst ever experience so far.
Pathetic customer care services. The toll free number and customer care no published on net doesnot respond. People pick phone and intentionally disconnecting the call without speaking. Trying for last 15 days. Hopeless services ever seen in my life. Regret my decision to go for videocon ac.
ananyesh
*********** SOLUTION ************
Press and hold “Up” & “Down” buttons together for 3 seconds.
Your remote will be unlocked 🙂
I have purchased AC on 2-5-2013 but after 2 hours of installation it shut down and fused out whole electricity of house and when I complaint to dealer he didn’t reply and now customer care have asked me for 72 hours
I purchased a videocon AC in HARIDWAR on 12.06.2012. I m continuously lodging the complaint to repair it but nobody from the company is coming to attend it. Local franchisee of the company is asking Rs.1500/- to repair it. Customer care is not resolving the issue and the telephone is kept on hold for hours. No body is serious towards the customer complaints. I am continuously trying it since 21.03.2013 but no results so far. videocon AC is a poor brand due to no response to its customers. Please think 100 times before buying the products of such companies. I will never purchase any product of Videocon in future.
I experience the same as all others .Poor service support.We are trying to speak to customer care executive they are not responding.since 3 months we are facing problem with AC.Strogly recommend not to buy videcon AC
We are trying to speak to customer care executive they are not responding.since 3 months we are facing problem with AC.
my 1.5 ton split AC in showing F2 on its display. no other button is responding except off/on key. a fan is blowing very slowly and this is not cooling either. i have purchased this AC just in the month of march’12. model no is VAS53
One of 1.5 TR AC of our institute has been breakdown due to compressor failure.I lodge the complain on May 2012 (complain No:GOA300412003). I received the sms with contact No of person attending the call. after repeated requested he came and check the AC and informed that compressor is faulty. I send her PO copy for her information and agree on terms of payment. suddenly i received that my call has been canceled without repairing work. After that i called Goa service center person but he is not picking the phone. then i send email to customercare and received the call from customer care person that he needs a invoice copy i send invoice copy still no response. I am Incharge of AC and looking after the AC more than 450+ of different but i never such a careless service from other company. Now i am thinking to stop purchase of Videocon AC for institute. I done biggest mistake for recommending Videocon AC
One split AC was purchased lasst year 2011 and started giving problems after complaning for five times last year it could be repaired instead of changing the unit. This year summer has set in and same problem has occured again, when approached the dealer, rude response ” Comapny is to sell the product, we will lodge the complaint and send the same to call centre”
If this is the response why one should buy the Videocon.And now if the unit is not repaired I shall be constrained to go to court and get my hard earned money back.
We have installed more than 100 Nos Window A.C. Units in our Telephone Exchanges. We are facing maintenance problems regarding motors. We are not finding original motors in the market. Kindly give the service center detail address in nashik.
Never ever buy a Videocon ac. Worst customer care service.
I made a big mistake buying a videocon ac.
If any problem reported even the senior managers are not trying to solve it and even telling the customers to complain in consumer courts.
We have made so many complaint against our ac but nobody came now. Now i think i made a big mistake by buying videocon AC
i have been trying customer care for 4 days nobody is responding, worst customer care.Plz don,t buy videocon ac its my request
Inefficient goons sit in the call centre. Only says “thodi dher ki bath phone karo”. Stupid female Swati- Good for nothing does not have any knowledge about the product. Your company (Videocon) is going to close very soon. Please purchase a big lock now itself & keep aside. Request the top management to start searching for jobs if you are going to give such services.
No body is responding proper. After 7 days engineer will comes.
We have made so many camplaint against our ac but nobody came now I m going to make a complaint against them in consumer forum..
no body is responding i m going to drag these fools to the court.
i too made a big mistake buying videocon product.
i made a big mistake by buying videocon AC
me too made a big mistake buy purchasing videocon AC,
in future will not purcase any of the videocon product
I ahve been trying costomer care for 5 days no boby is reponding, worst customer care. I have made big mistake buying this AC
My remote of AC is not working properly.