Turkish Airlines India – Customer Care, Office Addresses, Complaint Procedure

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Turkish Airlines customer support number, Office Addresses in India and its services offered are provided below for the the customer reference. Make use of these contact details to reach Turkish Airlines Customer Support in India to clear your queries or to get the issues resolved.

Turkish Airlines India Customer Service:

For any queries about the airlines services, customers can dial the customer care number provided here to make complaints or ask queries regarding the services offered by Turkish Airlines in India.
Customer Service Number: 020 7471 6666
Website : https://www.turkishairlines.com/en-in/

Turkish Airlines Sales Office India:

Address Unit No.1001 A ,10th Floor,
Time Tower , Sector 28 M.G. Road ,
Gurgaon – 122-001,Haryana,India
Customer Care Number: 012 4419 3019
Accounting: 012-4419 3008
Sales : 012-4419 3000
Fax: 012-4419 3049
Email :delsales@thy.com / delreservation@thy.com
Working Hours Weekdays: 09:00 – 17:30
Saturday: 09:00- 13:00 ; Sunday: Closed

New Delhi Airport Office

Address Room 27, OL4, Terminal 3 IGI Airport ,
New Delhi – 110 037,
Phone Number: (91) (11) 4963 8981-82
Email: deloperation@thy.com
Working Hours Everyday: 09:00 – 18:00 – 22:00- 07:00

Turkey Airlines Cargo Office Gurgaon

Address 189, Udyog Vihar Phase IV,
Gurgaon, 122001, Haryana – India.
Phone Number: (91) (124) -4234 017 /18
Fax (91) (124) -4234 015
Email id: delcargo@thy.com
Working Hours Weekdays: 09:00-17:30
Saturday: 09:30- 14:00 ; Sunday: Closed

Mumbai Office :

Address Turkish Airlines INC 1st Floor,
Times Square Building, Western Express Highway,
Andheri East Mumbai 400 069
Sales: 091 22 61997902-05
Reservation: 091 22 61997900 / 01
Email: bomreservation@thy.com
Working Hours: Monday to Friday: 09:00 – 17:30;
Saturday: 09:00 – 14:00; Sunday: Closed

Mumbai Airport Office:
Address: Turkish Airlines, Backup office,
Terminal 2B, 1st floor, CSI Airport,
Sahar Andheri East, Mumbai-400099
Phone Number: (00-91)-22-6685 9314 / 00-91-22-66859315
Email: bomoperation@thy.com
Working Hours: 09:00-17:30, Mon-Sunday.

Turkey Airlines Cargo Office Mumbai:
Address: 212, Solitaire park,
Andheri-Ghatkoper Link Road,
Opposite Mirador Hotel,
Andheri (East), Mumbai-400099
Phone Number: (91-22)- 283 02 551
Fax: (91-22)- 283 03 290
Email id: info@groupconcorde.com

For further queries or information please contact in the above mentioned details or alternatively you can visit their website to know more information.

Mobile Applictions:

The passengers can download Turkish Airlines apps for iOS and Android platforms and use it to call Turkish Airlines. No charges are deducted for this service and, there is a provision for recording and storing the conversation with customer service representative which will be useful in filing a case in future.

Turkish Airlines Complaint  Procedure:

The customers can contact the airlines through the customer care contact details provided above to register a complaint regarding bookings / cancellations of flight tickets and other services, delay in refunds, delayed or lost or damaged baggage etc. The complaints can also be registered at the airports or the offices.

In case of lost or damaged baggage, the customers need to have prepared a Property Irregularity Report (PIR) by applying to Station Lost and Found Offices with their Travel ticket, Baggage tag and Identity document (identity card, passport).

Turkish Airlines is an Airline of Turkey that was founded in the year 1933. It is the fourth largest carrier in the world by number of destinations covered and offers its services to 41 domestic and 203 international airports in Europe, Asia, Africa and America. Further, its mission is to become the leading European air carrier with global network coverage by providing safety transport, good service quality to its customers and maintaining its identity worldwide as the flag carrier of the Republic of Turkey.

Follow Turkish Airlines on social media sites and YouTube to get latest posts, tweets and Videos from the organization.

Facebook: https://www.facebook.com/turkishairlines

Twitter: https://twitter.com/turkishairlines

Youtube: https://www.youtube.com/user/TURKISHAIRLINES?sub_confirmation=1

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