Indigo Airlines Customer Care, Email Support, Head Office Address, Complaint/ Escalation Process

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Contact Indigo Airlines – Listed below are Customer Service details of Indigo Airline in India, along with the airline address, telephone, email and website info. If you have any queries with regard to your flight bookings, cancellations, new reservations, luggage allowance, travel miles or any travel related queries you can call the Indigo Customer Care number given below

IndiGo Airlines India Customer Care :

For customers who wants to check on their travel queries, or would like to check for a best travel deal before making their online booking can call the toll free number for the appropriate and quick response. Dial Indigo Airlines Customer Care Number mentioned above and talk to customer care executives to just get answers for any of your travel queries.

Indigo Toll Free Number: 1800-180-38-38
Customer Helpline Number: 09910383838 / 911246613838
Support Email Id: (Group Desk)
Travel Agent Email Address :
Website :

For Flight Schedules and Online booking of tickets, you can visit the company website by Clicking here.

IndiGo Airlines India Head Office Address :

Level 1, Tower C, Global Business Park,
Mehrauli – Gurgaon Road,
Gurgaon – 122 002,
Haryana, India.
Customer Serice Number : +91 (0)124 435 2500
Fax Number : +91 (0)124 406 8536

IndiGo Airlines India Regional Office Address :

Central Wing, Ground Floor, Thapar House, 124,
Janpath, New Delhi – 110001 India.
Fax: 91 11-43513200
Email Support:

IndiGo Airlines Complaints / Escalation :

If the passengers have any complaints related to the ticket refunds, services provided during the journey, lost or damaged baggage, they can complain to the Indigo airlines through contact details provided earlier. If the problem doesn’t get resolved at the customer care level, they can complain to Nodal officer and then Appellate officer in a hierarchy. Their contact details are provided below for passengers reference.

IndiGo Nodal Officer Contact Details:
Contact Person: Siddharth Biswakarma
Section -3, Air Transport, Series M,
Contact Email ID:

Appellate Authority – Priya Kataria
Contact Email ID:

About Indigo Airlines :

Indigo AirlineIndiGo is a low-cost domestic airline in India which started its operations in the year 2006 by Rahul Bhatia and Rakesh Gangwal with Gurgaon as its headquarters. The Airline operates its flights to over 25 destinations in India and has been known for its right timing and low cost fares. The Services offered by IndiGo airlines are flight bookings, cancelations, reservations, cab and hotel bookings along with all domestic and international flights. With Indira Gandhi International Airport, Delhi as its primary hub, Mumbai, Nagpur as secondary hubs and Bangalore, Chennai and Hyderabad as focus cities, IndiGo runs 647 daily flights to 39 destinations including 5 international places carrying 21.4 million passengers yearly.

IndiGo expanded its business rapidly and become the 2nd largest airline in India in terms of market share replacing Kingfisher in 2012. By sticking to the low-cost model, buying only one type of air crafts and keeping operational costs low, the organization manages to run the business with good profits and is the only profitable airlines in India.

Awards and Achievements:

  • Awarded Best Domestic Low-Cost Carrier in India for 2008
  • Received award for Favorite domestic airline 2015
  • Won Global Low-Cost Carrier of the year Award in 2015
  • Best Airline Indian at ASSOCHAM awards in 2015
  • Recognized as One of India’s Best Companies to Work for 2015

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