Tata Sky Customer Care, Toll Free Number, Email Support, Login & Recharge

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Contact Tata Sky India : Tata Sky operates 24/7 customer care support in 11 languages, users who have any issues with regard to the product/service can call the company by choosing the region where you are from. For eg if you are from Bangalore you can contact the Southern Region customer care number.

Customer Care Number: 60006633 (Prefixing your City STD code before the number)

Tata Sky Customer Care Toll Free Number : Customers can contact the Tata Sky DTH Customer Care Toll Free numbers from their mobile and telephones. (1860 425 6633).

Note: If you are already an existing customer and contacting the Customer Service Centers with regard to your existing service then please keep your customer-id ready to get a faster response.

Complaints -If you have any uncleared queries pending with regard to your dth service and wish to register or write to the service provider, you can write a mail by clearly mentioning your Customer-id, Connection name, and issue that you are facing.

E-mail Id: You can also email your queries, comments or suggestions to us at help@tatasky.com.

Recharge & Online Login : www.mytatasky.com helps you to recharge your Tata Sky account online and also helps manage your packages, upgrading your base pack, make my pack, tata sky hd, ordering Showcase movies and even writing to Tata Sky in case of any queries/issues.

Tata Sky Customer CareTata Sky DTH – Started in 2004 the service provider is one of the leading DTH service providers in India which is brought to you by Tata Group in alliance with Star media group. They have become the front runners in the Direct to Home services space with in a short time by offering exciting services and packages. Tata Sky has revolutionised the DTH space with Interactive TV, HD & HD+ services and also won the Super Brand of the year for 2009-10.

Tata Sky DTH offers over 250 channels in digital quality and offers exciting features like , MPEG4, HD, Active Music, Active English, Active Learning, Active Stories, All India Radio, Movies on Demand and more in its products, users has options to choose from various Tata Sky packages offered.

If  you would like to know head office address please  click TATA Sky head Office Address.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

98 Responses to “Tata Sky Customer Care, Toll Free Number, Email Support, Login & Recharge”

  1. Nivas Potdar says:

    Dear Sir,
    This is to inform you that on the trust & goodwill of Tatasky, I had bought tatasky online
    dtd on 09.11.2014 and as per conversation,they had told me that installation will be done within 48 hours but still today no installation done.
    Also i had contacted frequent to dealer in sangvi pune but they had not responded properly.
    Please do the needfull as early as possible.
    My Tatasky Id No:1137741920
    Nivas Potdar.

  2. aten says:

    nothing about tatasky work. its a fraud. worst customers service. what a shame. shifting to airtel… airtel came late tats y my loyalty was with tatasky but it has drained all my mobile balance calling customers care. pliz dont connect to tata sky. my id is 1011078100. the moderator will not post this I know. this is my third complaint.

  3. helpline number 8604256633 not working. none of the
    channel working. tata sky going bad to worse. worst customer service. I want a refund. my id is 1011078100. my balance as on 16:10:14 is Rs 112:12 but cant access to any channels. this is robery.

  4. why is tata sky service so so poor. balance Rs.
    112.12 as on 16:10:2014. in my account. my id 1011078100. I cant access to any of channels except channel100.. customer service is hopless. im shifting to airtel if problems not solved. I want a refund for channels tat is already paid but cnt accessed.

  5. Rajan jha says:

    Dear sir
    my tata sky id-1066583491 pls deactivated to the English movies and active Games and other addisinol packje only active Dhamal mix packaje.
    and please contact mob.NO -9431482290

  6. bharat b chheda says:

    poor services cant expect such from tatapeople poor technical knowhow insulting client
    by disconnecting phones wrong promises by

  7. Dattatray Anant Samant says:

    Dattatray Samant Say

    Dear Ser,

    My ID is 1076470259 and mobile no. is 7028033242. Pls do disactive on DTH service pack ACTIVE METROPACK on my pack. I want only Metro pack I called custmer care again and again but no any person attend my mobile. Pls do deactive METRO PACK emmedietly. If you will not take action immedietly I left your service and take other DTH service .Resonse emmedietly and give me message on my mobile 7028033242


    Dear Sir,

    This is to inform you that on the trust & goodwill of Tatasky, I had bought tatasky at Vijay Sales,Mira Road on dtd.03.10.2014 and as per conversation,they had told me that installation will be done within 48 hours but still today no installation done.

    Also i had contacted frequent to custmer care of vijay sales,Mira road but they had not responded properly.

    Please do the needfull as early as possible.
    Laxmi Narayan Khatua

  9. admin says:

    Hello prabhat,
    call the customer care executive for an update to the marathi channel.


  10. Prabhat Arya says:

    My I D is 1137461834 and Mob No. is 9425772662. I want to add free regional pack MARATHI. Kindly do needful.

  11. pawan N says:

    respected sir,
    I am Pawan N I want to know about my tatasky validity.
    subscriber id 1134926334
    please provide me the information as early as possible because i have called tatasky customer care the only thing i was been listening for an HOUR was your call is imp to us please hold the line as our customer service representative is busy assisting other customer,
    please provide me the details, I am not a fool to hold the line for an HOUR.
    Pawan N
    Mob no 09940081905

  12. Ashwin Jain says:

    The fraud company’s manger
    U have Mentioned on ur website that any help call toll free number
    When I called many times I lost my balance 20 to 30rs once in a time
    That’s the huge fraud of ur company’s my tata sky ‘ s I’d num 1082975705 & i took multi
    Conection since Tuesday with the worst service ever and ur company’s dealer said to me
    When i take multi Conection the charge will be free for one month and my first Conection
    Charge 495 per month as I took multi Conection ur company charged 570 i dont understand yet y tata sky charged 570 where as the multi conection free for a month
    Help me my num 9300443989

  13. CCI Support says:

    You can call to the any of the three numbers for any enquirers or queries about services of the company. Phone Numbers: 1860 208 6633 / 1860 500 6633 / 1860 425 6633 or you can even mail to help@tatasky.com .

  14. Dr Mayuri Kulkarni says:

    My Tatasky ID no. is 1119633194.
    I had requested to deactivate Sony six channel about 4 months back.
    I have also requestd to deactivate Active food channel about one week back, both on costomer care tel. no.
    No action has been taken on the request and I am charged for using these channels.
    Is it costomer care? or just cheating the costomer ?
    Is there really anybody who is bothered about costomer”s complaints / requests?
    Can you provide me a personal phone no of somebody to whom I can talk one to one regarding my problems?

  15. shivam gupta says:

    The custmor care number is not working from last month…there is a lot of problem in my tata sky box…my registered mobile number is 09417662567 ….the schemes are automatically started on my tata sky….now I m thinking of changing my box…

  16. Ravinder Singh Bhalla says:

    Dear Sir
    My Tatasky Id No:1064986902. I recharged amount Rs 351/- on 25-10-2014.I recived sms my balance Rs 351 only. I have not received rs 15 bonus as promised on the website.
    What do I do? How to solve my problem?

    anybody guide to me.

    my mobil no:9216501946

  17. sunil kumar yadav says:

    dear sir,
    my tatasky id no:1105413486.I recharged Rs.400 today by internet service.I recieved sms, but not display any programme on T.V.Please update it. After this tatasky helpline shouldnot response properly.
    Kindly update it and solve my problem as soon as possible. your service is very bad.your excutive attach many service by own.every time we spoke that thing but they are not cut their extra service.why we pay that much? we are not said to attach extra service. Now this time same thing happend.
    Please see it I paid every month Rs.240 but extra service they attach we paid Rs.400.
    Please process properly and also update it
    I am very upset about your service

    mymobile no: 9873858486

  18. birbal sahu says:

    Manager Tata Sky
    My ID is 1037942925 and mobile no. is 9926656678. Pls do disactive on DTH service pack ACTIVE LEARNING FUN PACK on my pack. I want only DHAMAL MIX PACK AND CHILDREN PACK. I called custmer care again and again but no any person attend my mobile. Pls do deactive ACTIVE LEARNING FUN PACK emmedietly. If you will not take action immedietly I left your service and take other DTH service .Resonse emmedietly and give me message on my mobile.

  19. surinder kumar says:

    my sub. no. is 1045026364 and pl. intimate the amt.for the annual sub. wef. 2-10-14 to my present pack immediately on my mobile no. 9915281442 .accordingly make the before due date. thanks

  20. CCI Support says:

    To deactivate any packages of Tata Sky customers need to call to the call center and inform about the added unnecessary packages. Here we have mentioned the Customer Care Numbers to get your problem solved.
    Customers can even unsubscribe their products online by following the below steps.
    1. Visit http://www.tatasky.com
    2. Enter your Tata sky subscription ID provided to you (If you don’t know that ID don’t worry, you can get it by pressing the organizer on the remote and then click on number 8 account information, then select and press it after which you will receive your subscription ID)
    3. Now create your own log in so that you can access your account activation and deactivation, order showcase movies, remove or add on packages and many more.

  21. CCI Support says:

    1860 425 6633 is a Toll Free Number. Please check once again as it doesn’t charge for all the calls.

  22. Yelsin says:

    They are lying when I call 18604256633 (which is mentioned as toll free in their website) I have charged 2rs with just an automatic reply with “sorry your call cannot be processed “

  23. Yelsin says:

    Is there any toll free number to talk with the help desk because whenever I call to the regular number I will be charged 20rs.I need to deactivate some channels so plz…

  24. Hidayat Ansari says:

    dear sir,
    My tata sky ID number is 1109619567. Every month i recharges pack 220 Rs. but now some extra other pack activated at this ID number. I want only 220Rs pack channels. Please deactivate the other (Soni Six) channel right now.
    my contact number is 7708963700. ,and 7868006910


  25. kanwal jit singh bhutani says:

    My TATASKY ID is 113 212 1086 (M: 9999 347 999) @ Delhi. I have been complaining repeatedly about VERY ERRATIC signals and picture breakages very frequently. no signals are available most of the times specially in the morning hours.

    please let me know how to get my money refunded as I feel I need to get service from some other service provider.

    kanwal jit singh bhutani
    (M: 9999 347 999)

  26. RAJIV KUMAR says:

    ID 1110222708

  27. Manish Kanojia says:

    Dear Customer Care Team,

    I Manish Kanojia, Using Tata Sky Connection from last 7-8 years having Tata Sky Subscriber ID 1017539758 in name of Jawala Dass Kanojia . Have never face problems and challenges. Today morning (i.e. On 18 Sept 2014) we have made complaint to Tata Sky Customer Care regarding Tata Sky Set Up box Which stops working since today morning (Its very perfect works till yesterday Night). As per complaint to Customer Care, My Set Up Box is under Warranty and they said if physical damage it will be chargeable otherwise we will provide you new set-up box.

    But when Tata Sky Representative/Technician reach my home he Change MY New Set Up Box with OLD SET UP BOX. I Immediately contact with Customer Care, who without understanding the Case is start fighting to save the Representative/Technician of Tata Sky that it OUR POLICY and its free for you kinda of services (Ridiculous).
    and stop responding to my Call, I Speak hello Several times, Call is Not disconnected and he is not interested in giving any input? I Feel Ashamed by Looking at the Service of Worlds 500 Fortune Company is behaving like this?
    Might be my local Cable Operator is dealing or handle well.

    Please Look in this matter Urgently, there is no point in warranty that If Sold product is not working than company provide used or old products in exchange.

    Manish Kanojia

  28. gunuk nabam says:

    tata sky company has activate some unecessary channels without my knowledge and permission and charging extra amount on it ,and when ever I try to cotact at costumer care no. given in tv.its never conect .so I want to disconect of some of un necessary channels activate in my tata sky.id no.1015889312.And I hope customer care should easy approachable for customer through telephone .

  29. C D KUNDU says:

    Dear Sir,

    I have deposited Rs.2200 in the month of July-14 for recharge at the rate 230 for 6(six) month and rest for the continuation after 6 months also.
    But my bill for the month of Aug-14 showing I have recharged for Dhamalmix.

    Please take care of my account as per my requirement.
    As a name of TATA cheating money is not acceptable. It is a serious concerns against corruption.

    my mobile no: 7209129669
    Tata Sky ID: 1129664940

    This will be taken to TATA HOUSE also for action.

  30. Ajay Kumar Gupta says:

    Dear Tatasky Team,

    My mail is to bring you notice that I have been wrongly charged by Tatasky team. I have been facing issue not to view my Tatasky, so I have complain in Tatasky, the local Tatasky technician visited my place and suggested to relocate my antenna(disc) just a feet of distance as per him it was not receiving the signal there, so at the same time I called in Tatasky customer care (on 7th Sep at 5:36pm) to explain about the issue and ask for the charges… the Tatasky executive confirmed me Rs 200 for this service, as this case was relocation of antenna(Disc) just a feet in same address.
    But Rs. 400 got deducted from my Tatasky account and when I complained for the wrong charge, I have been harassed on service and explanation given by Tatasky team…. they rude in behavior.
    though I am not happy with all there issue, but I have made the payment to reactivate my Tatasky account, but at the same time I want Tatasky to apologize for service and behavior and revert the extra charge Rs.200 to my account.

    Expecting a positive and quick response.

    Below is my detail at Tatasky

    Subscriber ID: 1065904839


    Ajay Kumar Gupta

  31. Hey I have recharged my id no.1069321592 today morning,but couldnot view my channel still. Please make my a/c view

  32. tapas gupta says:

    I had gone abroad for a period of 12 months. I have now come back and I have emailed for restart of connection. It has been more than 10 days and the connection has not yet resumed.

  33. Sushant Kudalkar says:

    Dear Sir,
    My Tatasky Id No is 1000081672. I received your agent‘s call for replace the set-up box on lanline number 26831750.
    I am conveinced. He call me again and told that person for replacement will come today but they don‘t.
    I requested you to suggest them for come SUNDAY only.
    Please,reply me and solve my problem.You could reply on my number 8879022497
    Thanking You,
    Yours Faithfully

  34. Kunal raj says:

    I have two tata sky id but forget one id number I have to recharge so help me

  35. mahender singh says:

    dear sir,
    i call you last three days for DE-activated my some channels like 1.active smart game 2. active English 3.active cooking 4. active fun learn 5. English movie 6.active music. but when i talk to your customer care officer they don’t talk to me & said the deactivation is doing for other person & they transfer my call other to other but i cant deactivate my channel.and they make me fool .so i humble request pls do as need full other wise i have lots of option for my tv. pls do something & don’t make customer fool.
    my mobile no-9811795751
    customer i.d – 1001090602

  36. dear sir
    without my permission tata sky activated active cooking channel and charged rs. 49/month..its 2nd time that they activate channel without permission..i think they made their customer fool….so i think to deactivate the service of tata sky and use other service if they will not solved my problem
    ID: 1097228058

  37. Dr Anup says:

    I purchased tata sky connection 2 months back… a technician came, did the settings, said ur connection. will be activated. soon n left… service started next day with very poor audio quality.. the dealer says dat its not his responsibility. to clear it….. n customer care ppl say to contact local dealers for technicians … WTH… wen u ppl dont care abt ur customers, why should. we purchase your products???

  38. keith says:

    Have not been able to view my second TV for last two months and was started this morning by yr help line,however they have debited 2 months from my account,pls arrnge to credit same back to my account.
    Had been given twelve free showcase movies when opted for my pack,however noe being told only six mvies avlbl.
    request nbr:- 1-27029274261

    cell nbr 9823600193

  39. Anoop says:

    I purchased a Tata Sky connection in 2013 and at time of purchase installation guy told me they will provide the disk when I will relocate and if required because my apartment has MDU facility,

    In month of November it came into my knowledge that my TATA sky connection is updated with ODU in place of MDU means company has already given disk. Then I raised request to update my account from ODU to MDU for that I wrote a mail to Tata sky team, His team has come and did physical verification of my apartment and it is verified that my connection is MDU, but my account is not updated yet

    Now I relocated from Chennai to NCR (Faridabad) and TATA sky team has charged me for the disk antenna, and I paid that amount because they deactivated my connection for dues.

    Now they are telling that they will refund my money, I will get my money within 48 hours but after lot of escalation over phone and mails I haven’t get my money back
    More than three months has passed but still I am fighting with company and they don’t have any clarity and every time I have to tell my story to customer support team
    Every time they do wrong commitments which never fulfilled
    Connection Details –
    Customer ID- 1099641522
    Registered Number- 7838905497
    Old Address- Flat No. A2, RC Blossom Apartment, Perumbakam , Chennai Tamilnadu -600100
    New address- Flat no.-212, Sadbahvan Apartment, Sector 46, Faidabad, Haryana

    Anoop Kumar Tripathi

  40. kartik says:

    i have recharged my account but i cannot see the channels on my tv but i have balance in my account so please solve my problems my id 1100518388

  41. kartik says:

    I have recharge my account, my account been recharged but i cannot see the channels on my tv.please solve my problems.my id number 1100518388

  42. Vaishak says:

    Took a connection yesterday.Appointment was scheduled for 10:30 am today for the technician to come and do the fitting.Technicians came post the time ..they worked for 15 minutes…power went off…they told they will be back once I call them as there is nothing they can do now which I understand…its 1 hour since the power is come and I m calling both the technicians numbers though they are not answering the calls (atlest 20 times I have called)..now I get a message stating that it is rescheduled at 21 00 hrs..think this is a joke?…worst service ever…and the best thing is that the customer care is telling that they will have the technician call me in some time,but cannoot guarantee when would I be called…awaiting now !!!

  43. N LAXMAN RAO says:

    Dear Sir,
    My Tatasky ID No.1008822262 our problem like the south Indian channels are scramballed the picture is not clear visual in particular all of the telugu channels from last10 days. so rectify my problem as quick as possible.

    mob no. 09668898515/9556303741.

  44. Mrinal Borthakur says:

    Dear Sir,

    My Tatasky ID No. is 1070818768 . I recharged my old Tatasky with an amount of Rs 1710 on 1/2/14 as per request from Tatasky Office . On that day I also got my recharge information through SMS to my registered Mobile no. 9401360399 with the reference no. BZ6YGW4 . Over telephone from Tatasky Guwahati Office informed me that Tatasky’s Official will change my old set top box with a new MEPG4 set top Box . But yet I am not able to see Tata sky . Now I am waiting for your Officials . Please changed my set top Box as soon as possible .

    Thanking you .

    Yours’ faithfully

    Sri Mrinal Borthakur
    Vill / PO :- Barua Bamun Gaon
    Dist :- Golaghat (Assam)
    PIN :- 785618

  45. B.T.Nayak says:

    I do not have my subscriber Id and i need to recharge my account, Request you to let me know what should i do to recharge the account.

    B.T. Nayak – 9880550444

  46. AJAY says:

    Dear Sir,
    My tata sky ID- 1105535213, We have recharge Rs. 255/-, but hollywood movies are showing in my connection.
    Request you to stop all of hollywood movies, and start to be only hindi movies.

    If any no take action from your side, so I’ll go to the consumer forum.

    Mo- +91 9795539520

  47. R N BURAGOHAIN says:

    Dear Sir

    As per the Reference no BR9SYS5 I have to advice to connect the new connection on 15th Jan 2014 but today is 16th Jan 2014 no any connection was done and as per the website the new connection rate is Rs 2000/- but in my area Naharlagun (Arunachal Pradesh charge Rs 2200/- , why such differ is alive in market , Please advice your Agent to connect right now in my address or call me 09436041488.



  48. Sivakumar says:

    Dear Sir
    My Tatasky Id No:1100266889. I recharged amount Rs 250/- on 31-12-2013.I recived sms my balance Rs 238. And showing balance Tatasky display with lock.yesterday evening I contact to recharging local agent.he contact delaer i also dail to 6633 both nos no responsible loss mobil balance.but still i didt get chanels.
    What i do? Next how is currect person? How to solve my problem?

    Realy very bad service

    anybody guid to me or helpp to me

    my mobil no:8220527825

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