Sony TV India Contact Number

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Sony Television

Sony is one of the popular brand in India that offers wide range of electronics and home appliances to its customers with good quality. Sony TV India contact number is mentioned below for the customers to enquire the information regarding Sony television price , models , troubleshooting  and other issues .

Sony Tv customer support number : Delhi : 26991205
Mumbai : 28231558

Bangalore : 25211050

Kolkata : 24858999
Chennai : 28292211

Sony television customer support toll free number : 1800-103-7799
Sony tv India website :

For more details regarding Sony tv India price models, troubleshooting etc view the official website of Sony tv India website

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29 Responses to “Sony TV India Contact Number”

  1. anil bhai parekh says:

    hi sir i purchase sony 24 r 402 led tv bur led tv have a problem it’s dead no sound no picture
    tv is under warranty but service center does not resposing i have talk with mr.pratap sinh mob.9426849459 rajkot gujrat india but he says no to give service so plz do something urgent and call me. on mobile.94262 25920 mr. kilmit kakkad morbi dis.rajkot gujrat sony 24 r402 serial no.4381581

  2. Mrs. Nabonita Ghosh says:

    The General Manager
    Sony India Pvt. Ltd.
    A-31,Mohan Cooperative Industrial Estate
    Mathura Road
    New Delhi-110044

    Subject: Complaint for defective Sony LED TV Model KDL-40EX720 IN5 having Serial No.2428743 purchased from your authorized dealer M/s Ashoka International sector-16 Faridabad, Haryana.
    Dear Sir:
    I would like to submit the following:
    1. That on 09/03/2012 I had purchased Sony Colour LED TV, Model KDL-40EX720 INS bearing Serial No. 2428743 from Ashoka International for a sum of 70,000/- installed at my residence at 2498 Sector 16, Faridabad.
    2. That since beginning the performance of Sony LED TV was not up to mark as was publicized and assured by you.
    3. That you have cheated us by selling substandard LED TV.
    4. That subsequently during a very short span of about two and half years, Sony LED TV started producing strips on the screen showing screen display problem.
    5. That complaint was lodged with the Sony Service Station and complaint was attended by Service Engineer but unable to resolve the problem.
    6. That you have supplied LED TV of inferior quality with manufacturing defects.
    7. That it’s really hard to say that Sony brand is becoming down day by day and loosing it’s expectation from the customers.
    I therefore request you to look into the problem and rectify the LED TV problem failing which I will be constrained to file Civil Suit and Criminal complaint including complaints with Consumer Forum as well as Social Media etc. against you within a period of seven days from the receipt of this letter.
    Hope you will short it out at the earliest.
    Thanking you
    Yours truly

    Nabonita Ghosh
    Principal, Lingaya’s Public School
    Kanwara, Old Faridabad-Jasana Road, Faridabad
    M -9899701920

  3. shylesh sg says:

    I purchased a sony bravia lcd tv 32″ model no KLV-32EX300 two years back. Now its panel has broken and the picture can not be viewed. We have spent Rs.32000/- for purchasing the tv. When contacted the dealer m/s UBC tirur, they informed their helplessness. This is quiet unbecoming on a prestigious brand like yours. A speedy redressal is expected, lest I fear I should go for legal proceedings against you
    Thanking you

    shylesh sg

  4. Naresh Wadhwa says:

    Managing Director,
    Sony India

    Dear Sir,

    This is regarding our lcd model no-32Bx320. We have bought this lcd on 22nd Jan’2012. Since the warranty overed and a month ago lcd display has gone and we are unable to see any image in lcd. We have contacted the service center and according to technician lcd pamel has broken and we have to spend 10000/-to 12000/- rs for repair the lcd. This is truly unfair as warranty overed and product stopped working.

    Kindly look into this matter as soon as possible and work on product replacement.

    Cc-Consumer court

    Naresh Wadhwa
    New Delhi

  5. Arnab Kumar De says:

    Non action by Sony Customer Care

    I have been facing a problem with my Sony Bravia TV set (Model no: KDL-26EX550). I had purchased the TV on 26 May 2012 from EZONE, Growels Mall, Kandivali (East), Mumbai.

    Problem: The screen has two huge black circles and the black marks are spreading. There are green vertical lines on top of the screen and spreading as well. A similar problem though not so severe (smaller purplish marks) had occurred last year as well. At that time the Customer Care had repaired it.

    For the current problem, I called up Customer Care (1800 103 7799) on Saturday (27 April 2013) and was told that the mechanic would come over to my house to check the TV on 28 or 29 April 2013. Someone called up from Sony Customer Care on Sunday (28 April) and said that a mechanic would come that day. The mechanic did not come on Sunday and eventually arrived on Monday (29 April). He checked and photographed the screen and said that he would give a report by Tuesday (30 April). He did not.

    No one from Customer Care communicated anything to us either. We called up on Wednesday (1 May) and the Customer Care was not even aware that someone had come to our place and taken a photograph. The Customer Care personnel assured me that he is placing my complaint on an urgent basis and that somebody else would come to repair the TV set. On Thursday (2 May) I got a call from a mechanic and I asked him to come over any time that day after 02.00pm. He did not turn up.

    Till today no one has intimated us about any update. It is now one week since we filed our complaint with Sony Bravia Customer Care.

    My warranty period is until 26 May 2013. Today is 5 May 2013.

    Please let us know if Sony Bravia Customer Care has the adequate capabilities necessary to carry out due customer care procedures.

    Also kindly expedite the process so that we are not at a situation where the Customer Care delays the entire repair process till 26 May 2013 and then informs that our warranty period is now over and therefore the repair will not fall technically under warranty cover.


    Arnab Kumar De
    +91 – 9819418161

  6. Vinod Pandey says:

    Dear Manager,

    Subject: Replacement of defected SONY television set

    I recently went to Dubai (Date from 2april to 5april) as an annual offsite trip sponsored by my company Abbott health care . I was joined with many of my colleagues for this official trip.

    During the visit we went to a Sony shop (Name: JUMBO ELECTRONICS,DEIRA CITY CENTER location in Dubai.

    I purchased a Sony Bravia 40” LED television. Along with me many of my colleagues ordered Sony Bravia television, however the shop owner did not had sufficient number to fulfill the order. Hence he proposed to deliver the television at our hotel address: DHOW PALACE

    We requested for a demo/ trail of the television, however he insisted that this cannot be done as there is not sufficient number of television available at shop and it will have to be procured from the distributor. However he assured all of us of the quality.

    The television was delivered the same day in the night and next day we had to return to India, hence there was no option to check the television if it is in working condition.

    Once I got back to India, I unpacked my television and to my surprise when I switched it ON, the picture was not coming. Immediately, the next day I reported the same to the nearest SONY distributor in Faizabad, Uttar Pradesh, India.

    He told me that there is some problem in the television set and we need to request for a replacement of the completed set.

    I am sending you, my application to replace my television set.

    I have confidence that SONY is a big company and is known for its customer service. Though I have had a bad experience with this television set, still I will be satisfied if you can replace this television set as soon as possible.

    Thanks for your cooperation.

    I have attached all the details of this television set and the scanned copy of the document.

    For any further query please call me at the mentioned mobile number: +91-983848611
    OR reply back on this mail id:

    Thanks and best regards,
    Vinod Pandey,
    Marketing Representative
    MOBIL NO 9838484611

  7. subhasish says:

    The Manager
    Sony TV India Ltd.

    Sub- Serious harassment from Sony
    Dear Sir,
    This is Subhasish Somaddar,I have purchased a Sony Bravia full HD LED(model no-KDL-32FX520) on 22/10/2011 from Impact Retail Gurgaon.My bill no is 5G40000004651.It is just 1year 4months my Tv was having a vertical line in the screen. We have called the Sony customer care and merely after 1 week an engineer came to my place and demanded 250/- which was given to him by cash and confirmed that my tv had a problem with its panel. He said that changing of panel will be free as we had 8months warranty left for panel, we had agreed to him as well as he confirmed that the very next day customer care will call and inform about when we will send it to the service center. There was no calls from the center about for the next 1 ½ weeks.We ourself went to the service center (M-4, ground floor, old DLF colony (near SBI) sec-14, gurgaon) on 15/4/13 with the TV and given it for service.
    Now whenever we are calling the customer service no one is taking the problem seriously. Mr Deepak who has promised that the TV would be replaced by Sony as we still have few months warranty left. I need a strict action taken against the people who are mishandling the problem and harassing us for the same…
    Please give me a strong solution for this problem.


  8. sandeep Kanole says:

    We havent recd. warranty card for LED TV in TV Box so please look in the matter Cell No. 8806392396

  9. Atanu Dasgupta. says:

    Dear Sir,

    Unfortunately I am writing this mail as you have left no choices I have purchased 24″ SONY BRAVIA LED TV on 11th March 2013.And on 16th March while watching a programme the connection of T.V. is gone. I have called your Customer Care no on next day and after some extensive calling from my end to Service Center at Behala, Kolkata, and Regional Office at Hazra, Kolkata on 20.03.2013 they send few persons who took the set and assured my wife to replace that within 7 days. But till morning they have not turned back. Now when I am calling Service Center at Behala , Kolkata they are telling me that though the approval of Replacement has been received , they are helpless as at this moment there is no Set to replace my Set.
    Sir, I am really shocked that a Company like SONY is shamelessly replying that . Now I think we should look into the Brand Image of your organization and ask every Indian to simply BOYCOTT your brand and may be I had to move to Consumer Court.

    Thanks & Regards.

    Atanu Dasgupta.
    80/7, Muchipara Road.
    Pin Code:- 700041.
    Cell # 8420033119.

  10. Anshuman says:

    We purchased a sony lcd TV – KLV-32V300A on 18/05/2008 for 65,000 INR and as we were travelling qutie a bit, we actually did not use it much. But now suddenly the TV is dead! on contacting sony service center we are told to change the LCD panel which would cost us another 15000 INR approx. This is seriously ridiculous given we can get a NEW LCD TV adding a little more these days. Also, this brings to us the quality of SONY products which we used to rely on. The lcd tv panel with less use is exhausted within 3 yrs! We think its time we change our loyalty to Sony since last 15 years. It seems the 300 series of LCD TV have a huge defect ratio. somebody from sony should look into it.

  11. akhil ahmed says:

    i have sony barvia 32” i am parches from kuwait 8 month tv complent tv on start green light on sadenli off red light plees cantect may namber sir akhil sakleshpur 8971904890

  12. Dileep says:

    I have SONY Barvia, 16” Inch TV with pendrive, If I copy some movie in pendrive and want to watch iam unable to watch the movie. Why is that ?? is pendrive is just for show and to push sales .., can ur executive visit my house and give demo on how to use pendrive.
    My mobile number is 9449047381, iam Dileep from Bangalore

  13. radha krishna says:

    Respected Sir/ Madam, i made an attempt to call ur Sony TV toll free no 1800 103 7799, i was very surprised to listen a oral message as number not in use, A very big dominate company like SONY toll free no not working, surprised Sir/ Madam, actually i got a problem with Sony TV 29 inches, said that the problem is with vertical-IC, requesting you sir to kindly take up this with ur company representative at Hyderabad AP and guide him to contact on 09885266599 so enabling for a easy access

  14. Nadeem says:

    The Service of Sony is not only pathetic its horrible. Please I request to you all that never to purchase any product of SONY. they make the customers fool. Suggest all your friends never to purchase any product of Sony.

  15. sanjay shah says:

    The General Manager,
    Sony, India.
    Dear Sir/Madam,
    hi sir i purshase Sony led KDL 40EX520 .but led have a problem no diplay on and no sound. i complaint to Sony customer care but they are charging relatively high has been only 5 months, we brought the t.v.
    Pleases do the needful at your earliest to solve our problem
    thanking you
    with regard
    sanjay shah (m:9892398756)
    mumbai 400 064

  16. Samir Garg says:

    The General Manager,
    Sony, India.

    Dear Sir/Madam,

    This is to bring to your notice that we are very unhappy and deceived with the service provided by your authorised service centre:

    Sonus Electronic and Services,
    Shop No. 59, Dheeraj Heritage,
    SV Road, Santacruz(W),

    Our 32inch Sony Bravia LCD TV (MODEL No. V32A10 costing Rs. 1 Lakh) got slightly pushed by a chair whilst moving and as a result there was a small spot on the left hand side bottom corner of the screen and some red and green lines along the bottom, the rest of the television had a clear picture and was viewable.

    We called the above mentioned service centre and the person (Mr Sushil) checked and told us that it would cost around Rs. 9000 plus Rs 700 labour to replace the panel and advised us to use it as it is (which means it was viewable).

    Since the HDMI port was also not working, they told us the TV had to be taken to the service centre to check the HDMI port and was clearly mentioned that the panel was only to be replaced if the HDMI was repaired within a few hundred rupees. We were given an estimate of Rs 5000 for replacing the HDMI port, so we decided NOT to get any repairs done at all since we did not want to spend so much money on the repairs (as new 32″ LCD TV’s with warranty are now available for Rs. 15000) and use it as it is, as the picture was still visible.

    But when we got the television back from the service centre, the entire screen was blacked out with only a small portion of screen on top working.

    We called back the service centre to complain and they totally denied that it was their fault and they could not do anything about it. The service person did not even click a picture of the screen when he came the first time as per your norms, and so nothing could be justified.

    Inspite of repeated calls to Mr. Shanbag and Mr.Abdul at the service centre, neither do they come on the line nor do they take any action. They do not even bother to call back after repeated messages are left for them to call back.

    We have always believed in SONY as a prestigious brand and buy all SONY Electronic products ONLY, without a second look at the other brands available, and have never needed to approach for any after sales service, however after this experience of the disappointing service we have received from your end, we may now have to consider other brands. Also if no solution is given, we will need to publish this complaint in all Consumer Forums and Newspapers so that other customers are aware that SONY in Mumbai does not beleive in Customer Support.

    Kindly take the necessary action and get our TV back in working condition.

    Thank You,
    Samir Garg (M:9820127458)
    Juhu, Mumbai

  17. Vinu says:


    Please suggest the video format support in Sony Bravia EX 32, Please replay urgent


  18. Rahul Maitra says:

    I have purchased SONY BRAVIA LCD TV on 30-11-2012 from Hyderabad. It is still in warranty but it is already showing problem in display panel. We tried to made numerous call to toll free number 1800-103-7799 but it is getting automatically disconnected. This is very frustrating as I do not know whom and where to contact for rectifying my problem. Please tell us your contact number where we can reach you and tell you what the problem is. Then only, we can expect a urgent resolution to our problem.

  19. Gaurav Rungta says:

    Dear Sir,
    we regret to inform you that we have lodged a complaint on dt 23.07.2012 no. 10782264 at your service center noida but till date the complaint has not been attend till date. we have reminded for the same several time. Now the costumer is demanding compensation. This has been informed to Mr. Nityanand ( sales officer ) posted at gorakhpur (UP). Pleases
    do the needful at your earliest to avoid any legal compliances

    thanking you with regard
    suresh traders
    distic- sant kabir nagar

  20. Anil Roongta says:


    I have a Sony LCD Bravia 42″ TV. There was some problem with the TV and I called your Sony Service centres in Jaipur. There was no response from the first number 2220606. At the second number 2609690 there was this girl who was outrightly rude and refused to listen to my complaint. She kept repeating “call the toll free number”. I asked her to give me the phone number of the Sony dealer at Tonk Road and she replied “find it from the bill”. This is absolutely shameful and if such is the attitude of your service centres you better close them down.

    Anil Roongta, Jaipur

  21. G.KARUNAKAR REDDY. says:

    Hi Sir
    I purshased sony LED EX520 in Relance degital on 15.01.2012, sivam road, Hyderabad .i opened TV box and install and ON the TV and in given proper way with view massages, and i dont not next steps, so i want to demo with SONY brand person, so pl send Immediately, given below address,

  22. Harsh Chauhan says:

    Dear Concer,

    I have purchase sony LED-3D TV KDV-40HX800 on 13th Aug for E-Zone,Great India Place-NOIDA,delivery for the same was done on 14th Aug, however the packing for the the same was already tampered with scracthes in LED TV adding to this the guy has given me only one 3D Glasses, later on after long argument he send me the second 3D Glasses,
    Kindly resolve my query:–
    1. Kindy replace my LED TV otherwise i have no option to take this issues to the external consumer support agencies.
    2. Kindly explain me, how these Guys from E-Zone can make fool of customer by not providing them the assocerease from Sony.Is this the kind of experience are we expecting from big brand like Sony?.

    Harsh Chauhan

  23. A Alam says:

    dear sir,

    really Sony Customer care is making people Fool. they are totally miscommunicating . they have neither any direct customer care attending nor taking respossibility of the complaints.I have purchase LCD TV on 25.02.2011. I call every day for installing the same , but they are not doing and not installed now.
    Sony Care Is wrost in their jobs.

  24. Disappointed consumer says:

    I have recently bought SONY TV LCD EX700 model and am totally disappointed. The internet connectivity stopped working only 2 months after purchase.

    And the customer care is even pathetic. They will fix up a time and not turn up. After fixing up 2-3 times times when they turn up , they come and check the TV and say there is a fault they have to fix. This same cycle has repeated twice.

    But the actual problem is still not fixed after following up for 2 months.

    I have always been buying SONY TV since I can remember but now they are not those robust TVs they once used to be . And the customer service is pathetic.

  25. Sumit Agarwal says:

    Dear sir

    I am sumit Agarwal.I am totally disappointed from your sony LCD TV model no.:KLV-22EX300 Serial No.2350674.I had purchased this LCD TV on 28/3/10 with one year warranty..
    With in 6 months It become many times out of working.:
    Problems are as follows:
    1. Ambient Sensor problem
    2. Software problem
    3. Software problem
    4. Software problem
    5.Software Problem
    6.Softeare Problem
    7.Software Problem
    8.After changing the V-board again software crash.

    At this moment TV is out of working.and TV is in sony service center at Ghaziabad and problem in continue but they are not giving any response regarding the replacement of TV
    Therefore most of the time I can not enjoy the TV programs as well as faimly also face the problems.
    Most of the time TV is in service center or out of working and payment for DishTv connection is worthless due to out of working LCD TV.Who will compensate it?Sony Company is responsible for that because Bravia Tv is most of the time out of working

    However I had write many email and complaint but still problem is continue.
    The e-mail reference no. are as follows:
    1. 005989548(20/9/2010)
    So my request is replace the LCD tv as soon as possible.

    Sumit Agarwal
    A-80 Ashoke nagar Ghaziabad

  26. LALIT says:

    Please mail me your KOLKATA Service centre no or toll free no for TV, as i have some problem in the same.

  27. manish jain says:

    SIR ,


    THANK YOU . I M WAITNG FOR UR REPLAY MY NO. IS :- 0 9997731620. / 09045727476.


  28. manish jain says:

    hi sir i purshase sony lcd KLV32BX300 .but lcd have a problam no diplay on and no sound i done compiane sony coustour care but they are not give responce sony care make a fool daily wat i do for replace my lcd i lon on properly complain bte they alwase give ne new complain no 1. 5801079, 2.5863684, 3.5917338.

  29. Anonymous says:


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