Micromax Mobile Customer Care, Address, Service Centres, Products & Support Info

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Micromax Mobile Customer Care: Given below you will find the Contact & Customer Care information of Micromax Mobile India, including the head office address. Users can reach the below contacts for raising an issue/complaint, Drivers, Software downloads, PC suite, Customer support details. Also you would be able to access the Support information like brochures, FAQ’s and Technical support details.

Micromax Mobile Customer Care Toll Free number: 1860 500 8286.
Helpline number: 011-49790000

Micromax Head Office
Micromax House, 697, Udyog Vihar,
Phase-V, Gurgaon, Haryana, INDIA.
Phone: 0124-4009601/2
Fax: 0124-4009603

Customer Relations
Plot No 21/14, Block A, Nariana Industrial Area,
Phase II, New Delhi-110028, INDIA.
Phone:011-49790000 and 1860 500 8286

Micromax Informatics Ltd, Plot No.234,HPSIDC Industrial Area,
Tehsil Nalagarh, Distt Solan (HO)-173205

Micromax Products
For the latest Micromax Mobile products including X560, A60, Q50 and MODU click here
Latest mobiles: X560, A60, MODU, X114, X1i+, EG333, A60, Q66, Q7, GC256, Q50, Q5C, M2, X266, C250, C114, 351G, 300C.

Service Centres: The company has its service network spread across India and users will be able to get their handset issues resolved through the company’s service centres. You can either call the company’s customer service centre number / toll free numbers shared above or can visit the online website to locate the nearest Micromax Service Centre here.

micromax-logoAbout Micromax Mobile: Micromax Mobile headquartered in Gurgaon, Haryana has entered the Indian mobile market in 2008 and is currently the third largest mobile handset company in India as on 31st march 2010. Currently the company is in major expansion plans not only in India but across the other countries like Bangladesh, Srilanka, Nepal, UAE & Brazil.

Micromax Mobile’s strategy is to focus on “innovating, designing and using the latest technologies to develop products at affordable prices”. It has built and marketed all its mobile products based on what user’s preferences are like long battery life, 3G phones, dual GSM capability, QWERTY phones, gaming phones and the unique universal remote control phones.

As per the recent claims the company was the “fastest growing among India’s top five mobile brands during the twelve month period ended March 31, 2010?. For more visit the website at www.micromaxinfo.com.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

191 Responses to “Micromax Mobile Customer Care, Address, Service Centres, Products & Support Info”

  1. Parmjeet singh says:

    Dear Sir,

    It is to inform you that i have given my mobile to your service centre Vide metrial receipt note 12/08/2014
    Job sheet no: N020121081411466537

    But till date there is no proper response to my query till today. Please confirm me when i will get my phone back.

    Parmjeet Singh


    Respected sir/mam,
    This is Ritvik Dashora from ujjain.I am a customer of micromax mobile and own a micromax bolt A51 mobile.I have bought that mobile in july 2013 and due to some reason the touch pad of mobile stopped working.I reached micromax service centre ujjain and consulted about the same…rather my mobile was in warranty period the service centre told us to give money for repair…but this is not the actual problem…we were agreed to give money but they took the mobile and kept that for ONE AND HALF MONTH…when we consult them they just said that come tommorow and we reached daily to take mobile…We were totaly frustated and wanted mobile back either in any condition because until then we knew that it is impossible for micromax service centre, ujjain to repair my mobile…but the story does not end here…when I reached to take my phone, they denied to give it and the limit crossed when they PUT OTHER PERSON MOBILE SCREEN ON MY PHONE and TOLD THAT TAKE IT, NOTHING WILL HAPPEN TO IT…
    So, it is an humble request from my side…micromax should first test the people that are they capable for this job then after this they should hire them…because those people will not face anything, the actual problem will be faced by the company…
    So, please change those guys…because I am not the only one their were lots and lots of people frustated in ujjain due to same reason…
    they are seriously worthless…(micromax service centre, UJJAIN)
    Thanks for your consideration…

  3. ruchir says:


    I had bought micromax A 117 Magnus 1 n half months back.
    Twice it got hanged even though i formated n reset it. Last week i went to service centre and they also formated n updated the software. Still not working
    Its back button is not working properly. I take photos and suddenly it gets switched off.

    I just want it replace.

  4. Shiva kumar says:

    the Technical support
    Sir I have Purchased Micromax canvas Doddle 2 A240
    whenever I down load application form Goggle App store through internet the downloaded apps will be stored in the RAM only ( their by overloading RAM space the phone become slower)But to move to internal SD card is not possible
    I have contacted Sai Ram Mobile care Center(Authorized Service Center for Micromax)@ yelankaha, Bangalore, Karnataka, India explained above above problem and they have no answer
    hence I request you kindly help me how to solve the problem

  5. R K MISHRA says:

    I had purchased a FUNBOOK P275 3 months back. All of the sudden it stopped. The same was submitted to Smart Care Services, Nagpur for rectification vide job sheet no W626B173 dated 30.12.2013. I was told that it has a problem in the motherboard and need to send to Mumbai for rectification which will be returned in 15 – 20 days. Since then I have visited the service center at least 4 times but there is no satisfactory reply from them.
    Please advise what to do now?


  6. ashwani says:

    sir my micromax A34 bolt aapke service center pr 15th nov 2013 ko submitt kiya tha jo 28 dec 2013 ko mila jiska job sheet num 040660-1113-6424753 tha sir mere handset me fir se wali problem ho gye hai sir mai har month ke baad set 2 months ke liye center me submitt n kr skta so i want my money back..please rpy me ..

  7. Sridhar says:

    Dear Sir,
    I brought MMX canvas A110q mobile 1 month back. I am facing INVALID IMEI problem since 3 days. I have given my Canvas a110q mobile to ur check point with job sheet no: S010098-0114-7580872 on 16th Jan 2014. same day i got msg as my set got repaired and i can collect my mobile and my job sheet has closed.. I went on 17th Jan. The same problem there INVALID IMEI that is not solved. They have flashed rom and given it back to me. When i asked then they are telling its motherboard issue so they need to change motherboard. again they have given new job sheet no: S010098-01147625274. they are telling hey need min 20 days to repair. My question is what the hell is this really? why they closed my job sheet without solving my problem? What type of mean services you are giving to ur customers. ? By the way where i have to check my job sheet status? why are u providing such a low quality services…?
    mob no: 08147717901.

  8. P.K.PANIGRAHI says:

    I am a regular customer of Micromax company since last 3 years. I handed over the MMX mobile of X292 Model in the local service point ( M/s LNS Mobile care for some critical complaints of the product on 16.12.2013 vide Job sheet No.E010217-1213-7011310.But unfortunately till today the device is not repaired. It’s almost one month delay. in this situation you must realize how one has to suffer without a handset!! As a regular customer I request plz. handover me a new set immediately to keep the reputation of such repute company.

  9. RAHUL says:


    I have submitted my micromax device A76 CANVAS FUN at AHEMADNAGAR IN MAHARASHTRA .DUE TO SOME SOFTWARE PROBLEM they took the cell phone and told they will return in 15-20days but now it has been more den it.they are not attaining my Phone calls.i visited various times.they are telling more 15-20days.such a bad service.i req u too look into this problem and solve it as soon as possible.
    Thanking you


  10. gourav kumar says:

    I have submitted my micromax device A89 Ninja at m/s bright solutions at vishakapatnam,andhra pradesh under job sheet no-S040357-1113-6356834 .DUE TO SOME HARDWARE PROBLEM they took the cell phone and told they will return in 15-20days but now it has been more den it.they are not attaining my ohone calls.i visited various times.they are telling more 15-20days.such a bad service.i req u too look into this problem and solve it as soon as possible.
    Thanking you

  11. sangeetha says:

    sir,my mobile is micromax Q66-my mobile’s glass has broken at the back which is blue in colour…

  12. Prosenjit Majumdar says:

    Hello I am Prosenjit Majumdar residing at Kolkata, My Phone No. is 09830337579.

    On 8/8/2013 I purchased a Micromax Mobile Phone Model No X282. From the 1st day I have some problem regarding Audio Problems. Its sound is very low. Sometimes I could not here from other side. Sometimes other side are not able to here me. Today i.e. 28.8.13 Morning My mobile got warm and the LCD became white. I bought it to Service Centre. Jobsheet No. R1308FWB5174291. Service Centre Address : M/S Support Media, 108/110, B.T. Road, Opp. ISI Main Gate, Kolkata-108. Tel. No. (033)65404717. The told us they will required minimum 15 to 16 days for repairing it. They could not provide any standby support for it. What is this? How can I stay without my mobile for these days. They are not ready to change my mobile??? Pzl. look into the matter and oblige.

    Prosenjit Majumdar
    79, Rammohan Place
    Konnagar, Hooghly
    Ph. No. 09830337579

  13. Darshit Dudhiya says:

    The Manager,

    I have purchased “ Micromax Funbook Infinity P275 “ on 20th May 2013 . The piece was defective and reported same to your service center located in Pimpari,Pune on same day ( 20 May 2013 )

    But your service center refuse to replace piece. Then I gave my handset for repairing on 21st May to service center located in Pimpari,Pune .

    Service Center asked me to visit after 4 days to collect my handset after repairing .
    I visited shop on 24th , 25th ,27th continuously But Handset was not repaired.
    I called almost 20 times but result is same .

    Today service center retuned my handset which is damaged.
    • Service center replace some of the part of my handset with older parts.
    • Front screen has scratches .
    • Back side has bad colors painted on it.
    • Piece is older.
    • EMI number is missing
    • Many applications are installed means mother board is older

    Overall , my new brand handset is replace by some older used handset. When I asked for justification your service center office denied to answer.
    My new brand handset & parts is replaced by older parts. This is clearly case of fraud.

    Please do needful .

    Darshit Dudhiya

  14. Pooja says:

    I have purchase A116 Micromax in May,but it has locked due to inserting wrong patterns.its asking for my username and password but net is closed at that time when it happens, so my username & password is not accepting,please suggest me how to open it asap.


  15. hariom pandey says:

    I am Hariom pandey. My mobile model no is A 87 and my job sheet no is N0307740413303563. I purchase the phone on 26 September 2012. After 2 months this phone starts giving trouble. Actually the screen and head free icon is automatically damaged, then I given this phone in service center (SLR- AADITYA TELECOM). That phone is retuned after 2 week In which i have no issue. After 15 days the phone given me same problem again on 2 march 2013, I given phone in service center yet I have not collect my phone
    I called and e-mail to service center several times but there is no response from them. Also this product quality after sales service and costumer satisfaction is very poor
    Finally please replace my phone or refund my money.
    Sincerely waiting for your reply.
    C 336 west Vinod Nagar
    Delhi 110092

    M. 9136517604

  16. vijay tuli says:

    today I bought micromax a115 when I open the box and start the mobile than I find lock option in the screen I tried so many timse to unlock the screen but it is not working.So plz resolve this issue or replace this product

    vijay tuli

  17. Amit Tiwari says:

    I have micromax q50 handset and it is not working properly so i want to flash its firmware.So kindly send me firmware files.I tried to download it from the internet but ther isn’t i found any files related to micromax q50 handset.

  18. Rohit Mohta says:

    I had given my new Canvas HD handset at the Micromax Authorized service center for some minor problem. The handset got totally damaged because of the negligence of the technician and the service center promised me a new replacement piece. From last 10 days I have been following up with the service center but they are not giving any satisfactory reply. Kindly look into the matter at the earliest and oblige.


  19. Amit pal says:


    my name is amit pal,

    i bought “Micromax A110 Superfone Canvas 2″ on 15th April (monday) in evening 7 pm from cromaretail store. in 10000 rupees only,…

    Tuesday and wednesday 2 days only it worked fine, but from 3rd day (thurdsay) my phone have some network problem in mobile..sim is not working properly,,,

    i am employee in a company i have on saturday sunday off in my company, so i went to Micromax service center on saturday 20th april only..midtime i my phone was switch off.
    they sloved the problem on same day saturday 20th april,, but when i reached to my home…same problem happened again,,sim were not working again…

    so i went to next saturday on 25th april to micromax service center this time the took my phone for 15 days…i asked them to replace my mobile but they told we can’t replace it, we will change the part only from your mobile…now again today is saturday 18th may, when i reached to micromax services center they again asking for 15 days time more…they are giving reason that part is not available..

    now you can see from 15th april to till 18th may, i could not use my mobile for more than 2 days…and micromax company is not replacing or change part of my mobile phone…

    i posting this post here for awarenss against micromax company..
    for micromax company also,,if they can replace my mobile phone..then it is good…otherwise i have to go to consumer court,,and i will file a case against them…

    my mobile number is 09958126058…

  20. pranshul gupta says:

    i have recently bought a54. wi-fi was working properly since few days back but now my phone is unable to scan any wifi nearby thus i am unable to connect through it.please help me .do reply A.S.A.P.

  21. ANURAG DWIVEDI says:

    I had submitted my MMX A87 device at your M/S K M Infocom,Basti, under the job sheet No: N040508-0413-3341503 dated 05/04/2013.On the same day i got a message from your micro max that “my job sheet No: N040508-0413-3341503 has been processed and you are requested to collect your MMX device between 10am to 6:30 pm on any of the working days from the service centre” but from the last one month your service centre people were keep telling to me that my MMX device is on the way and it will reach to me within 2-3 days but till now(14/05/2013) i didn’t get it back.It’s disgraceful to see a such kind of after sale services. Kindly look into the matter and do the needful; on a very urgent basis otherwise i have to go through the consumer court.

  22. shalmaly says:

    my phone has been locked by inserting wrong patterns. please let me know how to open it?


    dear sir,
    I have A52. which is not working properly. I want service it. please give me authorized Micromax car details in surat, gujarat


  24. Arpan says:


    i have purchased micromax A 87 Ninja 4, 6 months ago. the phone exits from gallery automatically which causes incontinence. i went to the service station 4 times but they are unable to resolve that problem now can you please help me out. as i am vry disappointed with this problem.


  25. Thamilarasan.P says:

    i gave my A57 mobile for service and even after 20 days they are not yet confirmed the delivery date and worst response from micromax customer service. i suggested not to purchase these korean mobiles.

  26. Gajendran says:

    MICROMAX A73 Model purchased recently is very very slow in opening the Contacts and i can’t quickly make a call. Everytime I open for making a call, it takes few minutes to do that which is damn irritating and I loose very precise moments whenever I am in urge. Service stations are not responding properly as they don’t understand the reasons for rectifiying it.

  27. abhijeet saravane says:

    Hi sir
    I am purchase galaxy 2micromac110 it problems it not started at quick
    And our customer care center all part are not available in Koplhapur why?
    All mobile are same problem water damage
    .then customers are not satisfaction our one policy OK sir you
    Personal y care all businesses all depending only CUSTOMERS RIGHT NNA SIR

  28. Madhu says:

    The Manager Customer care

    Hello I am Madhu,
    On 23/03/2013 I have purchased MICROMAX PHONE Model no X29 from Durga Digitals., Amberpet,hyd.
    From the third day the problem start below are the details:-
    After switching on the mobile it is asking for valid IMEI number, then I approached the service center of micro max, they demanded 250/- even I have the warranty period, they have asked me to contact the shop from I have purchased the Mobile.
    After contacting the Shop, again I was asked to go and contact the dealer for Micromax concerns. They have provided me a Number of Mr. Mahadev with mobile number 9949515657, (he is a dealer for Micromax for all over Hyderabad). He spoke to the service center guy and the issue was resolved.
    It was good and fine for the first week and suddenly the device got switched off and never worked after several attempts, I was busy due to my professional tours.
    As soon as I returned to hyd, Mr. Mahadev suggested going to service center located in Abids, on 20th April I have given the mobile to the Mr. Ajjaj, who told that it will be done within 3days.
    After 3days when I went to the service center Mr.Aijaj told me that the mobile has been sent to the Micromax Company as the problem could not be repaired locally, and told that it will take at least one week to get it back. As they are not giving me the false information I told him to give me my mobile back which I wanted to get repaired by some private mobile repairers. As the mobile was not sent to anywhere they immediately returned my mobile and told that there is a problem with mother board and will take another 1month. After several attempts to get my mobile repaired it was not done through Micromax.
    I especially advice all those guys who wanted to buy a micromax mobile should get a spare mobile to be communicable. (Even china mobile will do)
    On 23rd April I have given the mobile to Durga Mobiles where I purchased it.
    Now I will be approaching the consumer court on 25th Morning.
    Find my device details below:-
    Product : – Micromax
    Model : – X294
    IMEI numb :-911229501948437
    Thanks & Regard Madhu

  29. reetesh says:

    the respected sir,
    i have purches A 57 ninja from the market.in this set camera sound opson
    is not available this reason i m not like this set.this is a thired quality set
    of micromaxand this is the last in my life of micromax.
    your compony is not give this small facilities in 5000 Rs. mobile

  30. sk.pradeep says:

    Sir I purchase a new mobile A73 on date 12/4/2012 but it has screen problem and camber, So retailer send to me at service center.

    I have gone at thane service center then i give them on date 2/3/2013 my job sheet number is this 6430 when i give after 25 day service center call and said u r mobile is repaired so company give u replace new mobile still they will not me any new want can i do i face so many problem when i taken this new mobile now i use my friend mobile single sim mobile i have two sim they are so immportent to me sir do any thing other wise i go consumer court


  31. Mohan Babu says:

    Bought Micro Max A-110-2.1 from Sangeetha Mobiles Pvt Ltd, Shop No 2, Beside Rithu Bazar, JNTU to Hightec City Road, Kukatpalli, Hyderabad-72… Invoice No- SI/MJM/1351 dated 28 Jan 2013. Ever since it was put to use the instrument was malfunctioning and getting switched off on its own. Despite repeated trips to the Service Centre the mobile phone is still not in functional state. It’s quite disgusting to say the least, to go through your Service Centres immediately after purchasing a new instument. The least expected from reputed company such as yours is promptness to repair and failing which replacing the instrument since the customer can not be penalised for choosing Micro Max. In this connection Customer Request ID references are ( all in Hyderabad) 21085 of 05/03/2013, 21393 of 12/03/2013 and 19/03/2013, also job sheet no S040249-0413-33427 54 of 06/04/2013. May I request for speedy replacement of the instrument since the Service Centre have repeatedly failed to rectify the problem since last two months…. Mob no 08588842616, Mohan Babu (now in Delhi)

  32. dev says:

    my phone working not properly so i go to the AL-RAZA mobile service center he updated my phone but why he open my phone n they do not apply screw and warranty seal this type of nonsense work provide micromax service center.

  33. Ram says:

    Dear All

    The micromax customer care is such a irresponsible that i vow and even advice everybody not to buy micromax phones. There is no after sale service. There is no problem solving customer service. I have been mailling my problems to official id since long but no response. Further toll free no. is always remain unattended. Customer care desk is always gives you false no whenever they accidentally pick your phone..

  34. Animesh Kumar says:

    I am unable to connect my Micromax X265 to pc. It shows Mt6225 is missing.
    So kindly provide me Micromax X265 USB Driver to solve my problem.

    Animesh Kumar

  35. Banktesh says:

    Hi Sir/Madam,

    This is reference to the Micromax Service center situated in Bangalore with below address:

    M/S MobileSeva (MicroMax Authorized Service Center).
    D No.791, Shop NO 6(FF), Narayan Reddy Building, Marathahalli Ring Road Junction,
    Marathahalli, Bangalore
    Tel:(080) 42099010
    Email: mobileseva_marathalli@mmxcheckpoint.com
    C.S.T. NO /Tin NO: 29250853814

    Complaint No # S010088 0313 3061492
    Customer Name : Arvind

    I purchased my micromax data card 353 modal at 20-04-2012, as per agreement still my same datacard under warranty. I was careful to follow the instructions and used. However on the month of Jan – 2013 my datacard got dead and not able to use further. Same day I reached to my nearest above mentioned authorized service. Service center executive logged my issue and promise me to provide in 10 working days. After complete the 10 working days same executive given different datacard with promise issue has been resolved. When I reached my home and connect with laptop, she provided me the different data card without any change. My issue still not resolved.

    Again I reached at 05-Mar-2013 with same issue and dead data card same service center for help. Service executive logged my issue and promise me to provide the new data card within 20 working days. Today is 10-Apr-2013 but not any response from that side. Even after my several call they not provide any update.

    This above mentioned service center is very worst service in Bangalore city. The entire service executive on service center is not completely trained and manner less.

    I’d be grateful if you could help in this issue.

    I really appreciate your help.

    Yours faithfully
    Banktesh Kumar

  36. MURARI SHIL says:

    Dear sir,

    I have purchased my set of model no.X295 from Abhoy Electronics, Sealdah, Kolkata
    It has too low volum speaker to listen.
    would you kindly guid me how & here I can solve the problem.
    Your kind co-operation soliciated.

    Murari Shil

  37. Murali says:


    Recently i purchased MMX A116 and it is a very good smartphone and working well but i am unable to make video calls, i have done all the settings and 3G service is also active from Airtel. when i check with airtel customer care they said 3G service is active from our end and told me to do the mobile settings. i done all the settings but still i get error message as “Video Telephone service is not active in you Sim Card”.

    MMX A116 3G users please suggest how to do setting

    Thank you

  38. HArsh DEv says:

    sir i bought A55 BLING 2 model 2 days before and i m facing low on space problem how can improve this

  39. Swaraj Shimpi says:

    I have Micromax Ninja 3.5 A5. It has got locked by inserting wrong patterns. Plz suggest me some solution at earliest to unlock it…

  40. Swaraj Shimpi says:

    I have Micromax Ninja 3.5 A5. It has got locked by inserting wrong patterns. Plz suggest me some solution at earliest…

  41. Rizwan Kureshi says:

    The Manager,

    Sir I purchase a new tablet from retailer. Micromax P-360. On date 30/03/2013
    But it has Screen problem, So Retailer send to me at service center.

    I have Gone at Bhairavnath Service Center But they are not giving any satisfactory answer, So Please do the needful what can i do for the same.

    Rizwan Kureshi

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