Maruti Suzuki India Customer Care & Complaints Email Support & Service Numbers
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Loading ...Maruti Suzuki is most trusted Automobile India and operates across India through wide dealer & distributor network. Maruti Suzuki has over 3000 service points with over 900 dealers network that serves the needs of the customers who own a Maruti Car.
Maruti Suzuki India Customer Care – Maruti operates a Toll Free Customer Care Number and Customer across India can call this number to get more information regarding their queries pertaining to Maruti cars.
Maruti Suzuki India Customer Care & Service Complaints Numbers India
Maruti Email Complaint: Send us your queries, requests, feedback to contact@maruti.co.in
Maruti Suzuki India Limited Head Office Address
Nelson Mandela Road,
Vasant Kunj,
New Delhi-110070
Board No.46781000
Fax : 46150275 and 46150276
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Dear sir
On 18 may I take my car to auto pace service station chandigarh I approach to one of SA he said that ok you change all the oils .I said that,my car not cover so much KMS so only change my e oil , he charged me some Rs 1050 when I gone for payment I saw that the charge of E oil is Rs 696. I asked one of clerk staff she told me that I do not know the cost of E oil. She contact to that particular SA he didn^t came .I pay RS 696 but whole staff don*t know the price of their products.
Dear SIR / MADAM,
I have bought MARUTI swift dzire from Sky Motors PVT LTD,cuttack.odisha in 2011 .due to long distance i m not going to samesky motors.but my all free service chack and paid service chack in jyoti motors. I am facing several problem in my car (Ac.Door etc)now allreadey i m cheack my car in Jyoti motors balasore,odisha minium 25 to 30 times because i know all over india where i want to chack my car in maruti show room that is not restriction so i go to jyoti motors again and again but still to day jyoti motors r not clear that problem above problem allready i spent Rs 13000/(thartin thousand) so i request to u kindely give order to jyoti motors to solve my problem
thank u
RANGALATA MOHANTY
BALASORE
ODISHA
756001
Mob:-9439889425
Dear Sir,
I am your customer from last almost 8 years earlier I had Zen was quite happy with the services.I bought a new Swift on 15 oct 2010,I would like to tell you that I have always got my car serviced at your service center(K P Automotives,Jaipur),my average service cost since I bought it is 8000 Rs.
Recently on 6th may 2013 I got my car serviced and again the bill was 8000 approx but this is not my concern ,my concern is there was a leakage in the AC and hence some water was coming inside my car, I got it repaired I paid for it too.now the concern comes “IT IS NOT REPAIRED” means the problem is not solved I went again they said its ok they dried it with the drier and sent me back but it wasn’t through, I went again they said its ok we can’t repair it means I went thrice to get it solved ,THEN WHY THE HELL THEY CHARGED FOR IT .
I am not in a mental peace, I can’t concentrate on my job because of this thing.If it will not be solved I will go to consumer court.
So ask someone to call me & pick my car from me and get it done asap because I have already visited three times to your centre means I have done my job more than required.
Kindly get it done ASAP.
Anticipating a quick revert
Regards
Manish Kumar Sharma
09829097716.
Email: manishsharma5816@gmail.com
Vehical no-RJ 14 CK 5816
K.P. Automotive (Service centre)Jaipur,raj
Dear sir,
I have bought maruthi suzuki Ritz vdi from popular vehicles trivandrum,before
two months.I reported a complaint,’Brake does not work properly, at their service center Alam codu on first service.They done some works on my car.but the complaint is not recovered.Please give better service as early as possible.
Saju.g
Ragam,
Palachira.p.o
Varkala,
Tvm
sir,
I have purchased new swift vxi on 11 nov. 2012 from competent,ghazipur . since then a yellow light is blinking on speedometer. After first service service they it stopped and they said not to worry about that . But after 3 month it started blinking again.
i want to know why it is blinking and is there problem in the car
R/Sir/Madam,
We have purchased maruti waganR lxi in group ( 6 Nos) from shaan cars Nasik in January 2013 as we are convinced by maruti personals that is very good car.
But during driving above 100-110 km/hr the car shakes and not running strait on the road so why this is happened as the cars maximum speed is given 180 km/hr so kindly look in to matter & give reply for above problem
the maruti cheats me.This company break my trust on this.I buy a ALTO K 10 in 2011. My cars SHOCK absorber are leaks in the second year.My care Wheel Allingment not respond more than one week.The alllingment out in one week.The company give the low quality tyres.my cars one tyres damased on 15000 K.M. and remaining tyres are damased now on 21000 K.M. I check my car for this but the service centre didn’t gave any response.I m very sad now but who cares for me.If this time compony Didn’t care for me then i will go to CONSUMAR CARE COURT.Pls take it Seriously.
Dear Sir
I am running Maruti Vehicles for more than 10 Years. My first car was M800 and now I have Esteem VXI
I have been getting this serviced regularly at Maruti Servide Masters Okhla.
I am facing this problem of Leakage of Power Steering fluid in my Car.
I gave the car at Maruti Service Marster Okhla Centre (JJ Impex) Center today 26th Friday 1pm.
I got a call from Service Adviser Mr Mishra and Service Manager Mr Rao that I need to get the steering assembly replaced ie for a Job of Rs 1000 I need to spend Rs 20000, as an alternative they asked me to get this job done from outside.
My Agony got worse when I called up Toll free number 18001800180 and they refused to register my complaint, Supervisor Mukesh was on call and he said funniest thing I ever heard in SERVICE INDUSTRY “we decided weather to register complaint or not”
I always thought Maruti Prided itself for its Service Support network but this attitude of staff will defeat this moto.
With anguish
regards
Nitin Khanna
9818418160
Dear Maruti Team,
your service partner DD Motors located in Peeragarhi – New Delhi was misguide and unnecessary amount charge to me without resolve the problem. I had go to DD Motors for my car Alto DL- 2FZ-0444 for service at the first interaction , engineer estimated cost is Rs-6000-6500, but next one day he was called me sir in your car socker lekage and suspension issues that’s estimated cost will be increase around Rs-8500, i will tell OK do it but all things will be done accurately. for engineer insurance i will totally believed on Maruti as a brand, its on blind faith service next day as per guidance i will picked my car from service station.
after a day driving i was facing same issue in my car – Overheating. when i coordinate with again service engineer. he told , we will checked again and ensured you for resolution. after 3-4 hours i was received a call sir in your car radiator issue , and for this resolution cost around Rs-4000/- , than i will talk to his manager what is this type of poor service by you. after a long conversation he was ensured me sir give me a day for my request you pay around Rs3500 after discount and your car will me tench on my word. you will picked your car after a day.
Next day i was again received a call by DD Motors (Authorize station of Maruti) sir this issue is not resolve by radiator replacement so your car head will checked of overheating issue and now estimated cost is RS-15000/- now i will refuse this type of cheating service, i was back to service station.
Moral of the all incident if before service car checked by experts / engineers than Which type checking or estimating for service cost fluctuating like deep and bound.
First visit- Cost est matted by service center – 6000-6500 – (ready to pay -paid also)
second time visit- cost estimated high 6500 to 8500 -(ready to pay- paid also)
Third time visit – cost estimating add on 3800 ( after long conversation accepted to pay)
fourth time visit – cost estimating out of limit every time arround 15000 (withdraw itself)
Please do the needful asap
Regards
Gaurav Srivastava
9899695395
Sir,
This is to complain that I bought Maruti Suzuki Alto LXI in june-3-2012. Car Reg no. – UP-15-AZ-5890,from Tanya Automobiles Showroom, Chippi Tank Meerut And I am unable to use its AC. I went to Tanya service center many times with this problem finally after my 4th visit they found that a part called Cooling Coil is showing leakage. They placed a part Requirement on 5-april-2013 and said that they will change the part free of cost since then there is no response from them. Kindly help me out of this otherwise I will go to customer court.
Regards-
Syed Ubaid
Mobile – 0- 9927769794
0-8881813887
Sir,
I purchased a new ritz car from kannur INDUZ MOTORS the cars paint have so many patches and on front glass also having patches.. is this the way how maruthi care about the quality ?????
Dear Sir ,
I hav bought a new swift vdi engine no.2066397,chassis no.379842 from autopace networkpvt ltd.112-113,industrial area,phase 1, chandigarh on 23 january 2013 on my own name jaipal sandhu .
First of all on the date on delivery i was made to wait till evening though it was promised to be delivered in 2 hrs .i didnt bother much about that n i didnt even complained to anybody .
But when after one month i went their as there was a crack in my cars front mirror no one botherd to inspect it properly n they flauntly refused and said they wont change it .
I was amazed as noone inspected it properly and didnt even to ask for any help.
After that a person came to me claimed to work for a company who do survey or customer viewsregarding the car and dealer,i also told him my problem,but till now i hav’nt recieved any revert from anyone.
I was really happy to buy maruti car ,but now i m thinking that i hav made a mistake as nobody is botherd to help n solve my problem .
So ,kindly help me out and let me be proud customer of maruti not a ashamed one
Adv.Jaipal Sandhu
h.no 1251/1 ,sec 43-b,chd.
mbl -9888624876,9357580007
Hi Sir,
I have booked Maruti Suzuki Swift Dzire- VXI on 24th Oct -2012 from SAI Service Station Ltd, Deccan Gymkhana, Pune. I am yet to get even a tentative date of delivery of my car even after almost 6 months of booking. The sales agent kept on delaying the delivery even after constant reminders. Everytime they promised delivery in another 15-20 days which went on and on. They are still saying ” your car is yet to be arranged”.
Due to this delay, the prices have gone up by more than RS 30000 what it was at the time of booking and set to increase further from today. Please let me know if it is actually the reason that a Dzire couldnt be arranged in 6 months or just a negligence on part of the dealer. I have been now forced to think of cancelling the booking and take it up in the consumer court if not responded at the earliest.
It would be much appreciated if you could look into this and actually care for the customer for which your company boasts off.
(Attached is the scanned copy of receipt which I got at the time of booking)
Regards,
Vikas Ranjan
Pune.
Hello,
I have visited the below Marthi showroom on 11th March, 2013 and booked a silky silver Alto 800 which was then available in showroom by paying an initial amount of 20,000. Since the showroom had agreed to provide the car with the colour of my choice whenever I pay the complete amount I have paid another installment of 1 Lac on 23rd March, 2013 and applied for a loan to pay the remaining amount. Now am ready withe the remaining amount to be paid, dealer says that particular colour is not available and asks me to opt for another colour. I expect your management to take strict action against the showroom authority. This is not the first time I have experienced this problem with the same dealer, it happened the same way a year ago. Kindly provide me a solution, so that I need not have to take any serious actions.
Please do let me know if you need any other information.
Himalaya Cars
Address: Darwha Road, SH212, Yavatmal, Maharashtra 445001, India
Phone:+91 7232 249 990
today on 12 Mar 2013 I am getting Info from tele customer Miss Pooja my Camplaint No 2534505097 is resoluated and I am Satisfied Please Produce me my written certificate with my Signature which I am given to you
Dear SIR / MADAM,
I have bought MARUTI ERTIGA ZDI from GANESH CARS PVT LTD,Vellore in may 2012 . I am facing gear shifting problem in Shifting 1st gear from 34,000 KM the made some adjustment from that time comes hard I ask the dealer the no problem. Now I can’t shift 1st gear after car stops. Now my car runs 41500 KM the said there problem in gear box its won”t cover in warranty.
1.who 8 months old car while get this problem?
2.Gear shifting problem arises from 34000KMS but Service centre didn’t correct this problem but the problem major during the warranty period after overs the asking as to pay …
3.service centre till today the didn’t removed the clutch plate or gear box the said that replace entire bush in the gear box. the said all the should be replaced
Dear Sir,
We booked a WagonR LXI car no RJ14CD5194 Model: 2007 from Sanga Motors, Jaipur Rajasthan based on the trust of Maruti True Value concept on 27th Jan 2013 and took delivery for the same on 13th Feb 2013. Sales executive said it’s minor touched from left but all is good.
After delivery I get it checked with my personal mechanic as per his advice they made me fool and given major accidental car without warranty and highly overvalued price. They sold it to me at Rs2,33,000/- and its insurance IDV is on 1,58000/-.
Now car gate is also leaking in rain.
Could you please take appropriate action to get my valuable money back for such worst deal? Its cheating under the umbrella of Maruti true value.
Else I am planning to put this in consumer court for true cheating by Mr Mahesh.
Thanks
Narendra Bansal
Mob: 9414311068/9414753205
I have been reciveving e;mail inviting for a direct recruitment interview from MARUTI SUZUKI ,Email comes with an attachment wich bears the below information,PLEASE CONFIRM….?
MARUTI SUZUKI INDIA LTD (MSIL)
Head Office Maruti Suzuki,
India Limited Nelson Mandela Road,
Vasant Kunj, New Delhi-110070
Board no.46781000
Email: [HR@marutisuzukihrd.com]
Tel: +918376975791(10:00 AM TO 5:30 PM)
REF: “MARUTI SUZUKI” DIRECT RECRUITMENTS OFFER.
It is our good pleasure to inform you that your Resume has been selected from naukri.com for our new plant. The Company selected 62 candidates list for Senior Engineer, IT, Administration, Production, marketing and general service Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The SUZUKI Company is the best Manufacturing Car Company in India; The Company is recruiting the candidates for our new plant in Pune, Bangalore, Hyderabad and Mumbai.
Your Appointment Interview Process will be held at Company HR – office in Nelson Mandela Road, Vasant Kunj , New Delhi – from 10th of March 2013.
You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company HR office in Delhi. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offering you as salary with benefits for this post 50,000/- to 4, 00,000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fixing by Company HRD at time of final process. You have to come with photo-copies of all required documents.
REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Two Passport Size Photograph
You are to make a REFUNDABLE cash security deposit of Rs.16,890/-(sixteen Thousand Eight Hundred And Ninety Rupees) as an initial amount in favor of our company HRD accountant name in charge of collecting payment. This payment covers Registration, Interview, insurance, Processing & Maintenance charges. The refundable interview security deposit of Rs. 16,890/- should by paid through any STATE BANK OF INDIA (SBI) Branch closer to you to our company HRD accounting officer in charge. HRD Accountant SBI Account information will be provided to you upon your response to this Email.
REASONS FOR INTERVIEW SECURITY DEPOSIT: This is a measure we have taken to check bogus applications from unserious candidate who applies for job and we send them offer letter and air ticket and also make the above mentioned arrangements in other to give them a comfortable interview and they fail to appear for interview which is a huge loss to the company and the interview becomes shabby and hence we fail to recruit the needed manpower. But with your security deposit we will be assured that our expenses will not be wasted.
Please do comply with us as your refundable security deposit will be returned to you in cash immediately after the interview is over at the very premises of the interview.
NB: You are advised to reconfirm your mailing address and phone number in your reply and also reply email to collect account details to make deposit. This Company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the Company.
The Job profile, salary offer, and date -time of interview will be mentioned in your offer letter.
IMPORTANT NOTICE:
Last date for security deposit is 9th March 2013. The earlier the deposit is made the earlier your position will be secured by the Company HRD -direct recruitment manager.
Regards,
Mr. Aiko Hiroko
TEL: +918376975791
Email: [HR@marutisuzukihrd.com]
HRD -direct recruitment office
MARUTI SUZUKI INDIA LTD (MSIL)
Maruti
I am very thank full to you to realised me I am a foolish person to repair my Maruti Suzuki Alto Car from MARUTI AUTHORISED SERVICE STATION at NEW DELHI capital of INDIA thanks Maruti India Ltd to being me satifified performance and quickly answer me resolution my problem and being me fool and realised me why I am serving my car at maruti authousied station, I am camplaint to Customer Care Maruti Toll Free No 18001031800 on 15 feb 2013 in afternoon form tele No +91 9971555879 to complaint against APRA AUTO (INDIA) PVT. LTD. K-804/2, MAHIPAL PUR, VASANT KUNJ ROAD NEW DLHI-110037, but their is no response about my complaint again I am complaint on 22 feb 2013 costomer care give me a faithful cometment to do priority resolution about my complaint with given my complaint no 2534505097, but their is no resolution from your side.
Again I am a written complaint to Apra Auto (India) Pvt.Ltd. Mahipal Pur
I am having problem in wheel Alignment and Wheel Balancing in my car having Registration No DL9CL 5397, I take my car to that service station on 13 feb 2013 Job Card No JC12012909 at 1458hrs on arround 1756 hrs they returned my car to force by my self without washing about 0300 hrs they have my car finally when I am driving my car the car is pulling right side they carged to much, they have not a good and latest technology to care my car. If they have no technology about that why they wested a time and money from the customer
Please Instructed that co. seriously
Thanks
Ajay Kumar Sharma