Symphony Aircoolers India Customer Care, Head Office, Service Centers & Warranty Info
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Loading...Contact Symphony Aircoolers India – If customer finds any problems in Symphony aircooler like overflow, leakage or if aircooler produces insufficient cooling or any other problem arises in Symphony aircoolers, then the customers can call the Symphony air cooler India service number which is provided below.
Symphony Aircoolers Customer Care India :
Symphony Aircooler Helpline Number : +91-79-66211111
Fax number : +91-79-66211140
Customer Support Email id : services@symphonycomfort.com
Website : www.symphonycomfort.com
Symphony Aircoolers Head Office India :
Symphony House
FP12-TP50,Bodakdev,
Off SG Highway,
Ahmedabad-380054,
India.
For any other information regarding Symphony Aircoolers prices, Symphony Aircooler dealers ,service centre details customers can view Symphony Aircoolers India Website.
Symphony Aircoolers India Service Center Contact:
Symphony provides after-sale services to the customers by providing the service booking facility to the users. Its robust customer service network comprising executives, area service supervisors attends to the consumer calls immediately. The service can be booked by contacting the company and providing Pincode, mobile number and serial number through the contact details mentioned below.
Service Booking Number: 07930130111
Symphony Aircoolers Warranty India
Symphony offers 1 year limited period warranty on all the appliances under which products with manufacturing defects are repaired or replaced for free of cost.
Warranty Registration: https://www.symphonylimited.com/service/warranty-registration.aspx
Queries / Complaint
Submit the queries or complaints in the link provided below to get solutions to the problems faced regarding the usage or service of Symphony Aircoolers.
Queries / Complaint Form: https://www.symphonylimited.com/products/inquiry.aspx
Symphony Aircoolers India Products and Services:
It manufactures products like domestic air coolers, industrial air coolers, and water heaters. Symphony has its operations in about 60 countries.Symphony has a network of well trained and experienced team in 50 localities; over 500 authorized service providers present in more than 350 locations in India.
The company is committed to deliver the best in class after-sales service to the customers with Symphony Namaste 24 x 7 services. In an event, if any, that the need for after-sales service arises, Symphony is equipped with web-based ERP systems to facilitate marketing team, distribution network and after-sales force to delight customers with innovative products and impeccable service. Moreover, the service centers are reinforced with spare parts for the company appliance to get the customer complaint get resolved in the shortest time.
About Symphony Aircoolers:
Symphony is a Consumer Durables Company founded by Achal Bakeri in 1988 with headquarters based in Ahmedabad. The comp
any is a world leader in the manufacture of Evaporative Aircoolers focusing on innovative and eco-friendly designs to confront climatic changes. Symphony has customers in more than 60 countries across the world supplying wide range of coolers with engineering and design innovation to improve energy conservation, unique styling features and customer-centric designs. It is also certified by the Guinness World Record Ltd. for manufacturing the world’s largest functioning air cooler.
Awards:
- Best Innovative Company Award – 2015
- Bagged Mark Award in Home Appliances category for year 2014
- Best Presented Annual Report Award for Manufacturing Sector
- Won India Design Mark for best design of its Diet 22i air cooler
- Awarded the Guinness World Record for creating the world’s largest functioning air cooler in 2000
Facebook Page URL : https://www.facebook.com/Symphonylimited
I purchased Symphony Cloud Cooler on Dt-29/05/2018, and after 11 days it’s not cooling I called symphony service center so many times but they are giving me just dates they are just ignoring some time they called and said I will come in the evening and some time they I will come tomorrow morning but no one has yet came, very poor service I didn’t expect this with symphony it’s almost 1week and my cooler is not working, 2 days ago they called me and said that they are coming to my house for service and I was waiting for them for 5 hours I missed my office and so many urgent works but they don’t came, yesterday he said that he is coming in the evening but again I was waiting but they don’t came, and now on today he given me time for 10:30 am and it’s already 02:15 pm but no one has came I am trying to call them but no one is receiving my call, please do the needful as soon as possible
Service Registered no. KA23051801716
MY MOB. NO. – +91 – 7275958827
Dear Symphony Team,
On 22nd April I raised a compliant ( MU22041802873) informing my symphony Diet 12T cooler is not working as expected.
However no body attended it and later the symphony team cancelled the request by sending the below SMS. Please note that I bought two symphony coolers may be because of that not sure. I am now facing issues with both the coolers
Dear Customer, Your service request MU22041802873 is cancelled for Same customer registered from alternate number.For assistance pls contact Symphony at 07930130111.
I request my above complaint to be resolved as soon as possible.
I have purchase Air cooler Xl ice,water motor not working from 4-5 days. i have logged a complaint no BL-SM-3E17001 in symphony but i have called to service person he is denied to come for repairing after 3 days also.
i have purchase this cooler for summer not for winter. today date-05.05.17
so such recklessness in the company .
Thanking you for registering your service request. Your complaint number is BL-SM-3E17001 and Secret Code is 679892. ONLY SHARE your secret code with service engineer if completely satisfied with service.
“S.M.Enterprises (R), Mobile No: 9738666004 will contact you. For warranty service please give purchase bill copy to service engineer.”
I purchased Symphony Hi cool smart cooler from SV Electronics near Bus stand Anantapur
in march2014. Your service engineer attended & cleaned rust one year back ( cooling complaint) in the same product. Now cooling is not there, cooling mat is to be changed and required rust cleaning. Since 30 days we are requesting him come and replace the mat and service but sometimes he is answering, some times he is not lifting the call, and telling tomorrow he will come,that tomorrow when it will come sir, 2 days back he has brought and kept mat in our house,some other tools he required he told and till now he hasn’t turned back,even he is not lifting our phone.I informed to shop owner(SV Electronics) also about this. I am wkg in BSNL going camps regularly,your servicing is like this means who will purchase your products sir, though your products are nice.pse this is also your part to look after your service your service. pse do the needful .Toll free service also they are not responding.
Thanking you sir,
JS Ramaiah
Anantapur,AP.
9493361433
I had registered complaint regarding to his cooler before four days but still engineer not visited at my premises. I had been talk to service centre on this number @ 7055702048 and she is given fake appointment to me from past four days and same as distributor @9837114448.
Its very painfull to say that your service is becoming pathetic day by day.
I request you to kindly look in to the matter and do the needful.
Complaint Number_AG-CO-C17001.
Regards,
Rajesh Agrawal
8864862234
I had purchased a symphony diet 22i cooler on 01-05-2013 n its pump stopped working on 09-05-2013….v registered the cal in the customer care on the same day, i got a reply only on 13-05-2013 that we ll provide the service within 12 hours….on 17-05-2013 we get a message saying that “you r not in touch with us so we have closed ur complaint” and they asked us to re-register….we registered again for the second time but still there was no reply from the service provider…we tried hard to reach the bangalore’s symphony office manager ( contact number – 9379001341 ) and asked him for replacement….he told us that “we have no more stock” and asked us to file a case in the consumer forum,fight in the court for a year and then probably we might get the replacement…and he added sayin that “its our job only that we fight 10 cases like these in a year”…buying such a product,we r trapped here…
I have purchased symphony cooler and with in one month its pump not working. I have also complained in customer care but not get yet any reply from there. So can you tell me what is the benefit of warranty, Its realy dispointing that no one is ready to reply or any kind of help from company side.
Ajay Kumar
New delhi
9818602470
thanks a lot for the customers complaints about symphony air coolers…ha..and ha..i have saved my money…i was about to buy one..but decided against…now i will see other companies…making air coolers…rest in peace m/s symphony….!
Dear All,
I had bought a symphony Diet 22T cooler from PUNE Maharashtra Ele Tilak Road on 27.12.2012. The water pump of the cooler stopped working on 01.5.2013. I lodged a compliant the same day on customer care number 07930130111. After 3 calls, I received a SMS giving the number of Balu Atmaram Chavan and that I called to balu chavan many times but his number was always switched off. My cooler did not work and we have been enduring extreme summer heat.
Regards,
Amod Wagh
9922712299
bought a new Symphony Diet 50E cooler 2 days back and when I ran the same for the first time the same day ..the cooling did not work as the water motor is not working….which means a faulty item was sold to me. Further to this even after registering multiple complaint for the same no one has attended the request even after 48 hours from when I received the first SMS confirming service to be done with 12 hrs. Called multiple times on the contact no provided in the SMS ,the representative promised to send a technician every time I called but no one has yet attended the request. Requesting help on this matter. Thanks
I recently bought Symphony Diet 22 I Air Cooler online through Snapdeal. The cooler arrived in 4-5 days in a well packed condition. However, when I switched it on, the fan / motor simply does not turn on. Does anyone know the service centre number in Pune?
I have purchased symphony sumo winter cooler.But i didn’t get any remote from purchased shop.Can u provide any information…by taking remote.
Dear sir,
I had bought a symphony winter aircooler in 2009. The fan of the cooler stopped working this year. I lodged a compliant on 25/04/2013 on customer care number 07930130111. After 3 calls, I recieved a SMS giving the number of Satish Rathore(9907467292) and I call him. he visited our home and told us about the problem and service charges and told that he will come on next day with new motor and fan. But after many calls also he not came. And today when I called him he talked very rudely with me and refuse to come.our complaint no. is 25D13002.
So, please take any possible action on Satish Rathore from Ujjain because This speaks of very poor customer care approach of the company. My cooler did not work and we have been enduring extreme summer heat.
Please look in to the issue and get my complaint resolved immediately Prakash Khopkar
M.No.09425379543
v.p Joicy
8:23 PM (7 minutes ago)
to services
Sir,
I have purchased one Symphony Air Cooler Diet 50 i on 13-04-2013 from M/s Prashant Electricals, 153, D.B. Gupta Road,Karol Bagh, New Delhi. The sl.no. is 07A6213M03709. After two days heavy water is splashed alongwith air wind and the swing is also not working properly. I have complained the service centre on 15th April 2013 and the service centre people came and repaired the motor. The same problem is occuring and again I complained for the same on 25th April 2013. The number given by the customer care is not responding properly. ie. Mr. Kishanpal, (M) 9718426725. It is too far from our residence. I request you to kindly give me the nearest service centre number and advise the concerned to undertake the repairs at the earliest. Our Address is, Mrs. V.P. Joisy, NH-13, Andhra Pradesh Bhavan, 1, Ashoka road, New Delhi – 110 001. (M) 0-9818971458. Otherwise kindly replace the same immediately to avoid any inconvenience.
Mrs. V.P. Joisy
I bought Symphony air cooler from Mahendra electronics Jayanagar, Bangalore. The seller was reluctant to check the piece, but we persuaded them to at lest check the power of the air cooler, and finally we got it home. From day one we observed that the cooler pump is not working and we called the dealer for the same. They referred us to symphony cooler customer care. We registered our service request and after 2 days I got a call from their service engineer. I asked him to either come in evening or on Saturday because we too have our job and are unavailable in morning. But the service engineer replied me that he can come only in morning and cannot come at any of my given preferences. Also the man was too rude and reluctant to listen to my request. These guys are real shit and are very irresponsible. I suggest not to fall prey of this company and its pathetic customer care. It will drive you crazy if you think that your brand new air cooler which you got for 8K is a waste.
Symphony should really work hard on their products and the customer care and servicing.
i have purchase diet 22 T in the month of may 2012 all these days it was working alright sudently the cooler is not working .please suggest me to repair the same. KINDLY GIVE THE BANGALORE SERVICE CENTRE NUMBER.
M/S
Guru Ji Electronics
G-12A Plot No-2362/1
Maharaja Complex
Main Patel Road
New Delhi-110008
Mob–9811113700
I have Purchased one Symphony Winter Cooler From Guru Ji Electronic Bill no–945-2012-13,,Date29-8-12. When I received the cooler at home, I Opened the cooler Packet that cooler was without wheels. At the Same time i complainte to the dealer that the cooler is without wheels. M/s Guru Ji Excuse as soon as i received the wheels from the company. I will be delivered the same to you. Instead of my repeated Reminder,Dealer not supplied the wheels. I have already complaint the Service Center also in time but all are
is same.
Now you are Requested Please directed the dealer to supply the Wheels as early as possible other wise I will be force to TAKE LEGAL ACTION against DEALER AND COMPANY also. As early action will be Soliated.
Thanking You
VIJAY PRAKASH
C-17/10, Indian Bank Flats
Inderpuri, New Delhi–12
Mob–9811960109
I had purchased symphony aircooler HI-cool on 6th May, 2012. My cooler is not working from 23rd Oct 2012. I filed a complaint in respect of the same, i received the customer complaint no which is PER-25J12003 with the Engineer name and his contact number. He visited and found that their is problem in part of starting the cooler, he taken away the part with the bill photocopy to avail the in warranty service. He assured us to re-place new part in one or two days but still today it is not being replaced. Even on the continuous calling on his number, he don’t want to even reply or pick the call.
Will it the customer service which you people following, Symphony Limited you would have to resolve the matter as earliest as possible.
i had purchased a symphony aircooler Storm 100E, it is still under warranty period, Suddenly its not working. I have also complained in customer care but not get yet any reply from there. i am in chennai, can anybody suggest how i can get it repaired / serviced in chennai?
Dear Sir
I have purchase one symphony winter cooler in April 12 purchase from Alwar ( Raj.) Punjab electrials, Infront of Newtej talkies
Since 3rd day of Purchase we had problem with cooler as there was heavy water splashing from cooler along with the air, after 20+ calls with symphony team the service man attended the problem.
But within a month current are in complete plastik body, the problem informs to service center, they replace the motor without under go into debth. After 10 days the same problem came and swing also not working. Again inform to service center, They came and swing corrected but still electric current problem not rewsolved. They advice us again moter and switch of 3Pins yet tobe replace / corrected after 15 days.
Electric current constinousely coming in the body and till date no solluation / corrected from service center.
Kindly arrange replacement of cooler as it seems to be manufacturing defect within 7 days time failing.
anil kumar gupta
I m very surprised to say that on Dt 26.09.12 I put a complain regarding cooler motor was not in working position In my newly purchased cooler ,Same day I received. Confirmation msg for service register and within two day service engineer will contact .
But I was very much shocks to received a msg today of service complition without attending a job.
Dear customer care executive you r req. to take it seriously and attending my complaint immorality otherwise I have to take this matter some other way. With help of consumer forum for cheating me.
My service req. No is PER-26l12003
Alpesh
Dear Sir,
I had bought a symphony hi cool cooler on 6.5.2012. The water pump of the cooler stopped working on 16.5.2012. i got the number today and , lodged a compliant today day on customer care number 07930130111. but i have not recieved a any SMS.
so please help me out if u read this msg otherwise i have to take help of consumer court.
Please look in to the issue and get my complaint resolved immediately
kuldeep bedi
mob:- 9873848003
Hi Customer Care,
I would like to inform you about that I purchase Hi Cool Smart Cooler From Aparna Electricals Kalka Garhi Chok Ghaziabad U.P.on on 25 June I complaint to Aparna Electricals my cooler not functioning properly they gave me call no.KME-7G12018 through SMS and mentioned that servicing engineer Mr. Dilip Soni Mobile No.9212201458 will contact with in 24 hrs.so I could not get any call from any body. I again Contact To Aparna Electricals on 15th. July they gave me call no.SGE-27H 12014 through SMS and mentioned that servicing engineer Mr. —- with mobile No.9540322518 will contact with in 24 hrs. Till Date as on 8th. Sep- 2012 no action has been taken so far and not received any call from any one. I feel very poor service on your end. It is my humble request you to get this complaint rectified as early as possible
I am looking forward for you action.
Thanks
Hari Kishan
Mob No. 9818209597
Very Bad Experience from Symphony Air coolers DIET Model.
I had purchased symphony diet 50 t model on 24/06/12,from kumar electrical at tilak nagar,new Delhi. After 2 months i have facing a complaint ,oil and water leakage from pad and air throw area. Also register a complaint on 08/08/12 but still today nobody come to attend the problem,not rcvd any call from company side,Now you can ammaging how the company play in Indian consumers.
Still waiting for company response.
Hemant Arora
9311964979
Ghaziabad service center (Mr. Arun Sharma +91-8595115121) does not answer the service calls………..very very poor srevice………no after sales service from Symphony………
Please do not buy any product from Symphony. Pathetic seervice. No reply at all.
I purchased Winter model 3 months ago. Blade of the fan broken while runnng the cooler. From last 1 week I m waiting for their executive to visit my place. They have not even called me. I generated many service requests via telephone (GZC-23G12035, GZC-23G12034, GZC-23G12006, GZC-23G12027) but there is no reply. Finally I got ghaziabad service office no. through this forum. Person named Indrajeet siad that they do not have Fan available in their office and I have to wait another week to get it reolaced. This fan is not covered in waranty. Symphony used very poor quality materials to make their products .Wheel of the cooler was broken in 1 week after the purchase. I hv decided, i will never buy any product from symphony again in my life.
i have purchased symphony jumbo cooler and swing function is not working from 2nd day. i have complained to the customer care and shopkeeper too but not yet any reply from there. so can u tell me what is the benefits of warranty…and why we purchase the brand?
I have purchased symphony jambo cooler and with in one month its pump not working. I have also complained in customer care but not get yet any reply from there. So can you tell me what is the benefit of warranty, and what is the benefit of brand ????
thanks
Abhay yadav
haridwar
I have received sms from Symphony which included service engineer contact details. i.e. Dalip Sonim-9212201458 however this no. is not reachable may be out of service. Complaint not yet attended.
We purchased a Symphony Winter cooler on 08th Apr 2012. Within a month the cooler started leaking and throwing water. We logged a complaint but got no response. Now after another month the motor has stopped functioning. We logged a complaint again on 079-30130111 and got the ref no PDA-18G12017.
Within a day of receiving this ref no, we got another SMS that your query is resolved. This is pathetic. No body has even visited to check the cooler, neither have we received any call at the first place.
We have re-logged the service complain and lets see if there is a response this time. If anyone knows of a service contact number / solution to this for Dwarka New Delhi then pls share.
goldroof@gmail.com
Hello,
I have purchased symphony jambo cooler and with in one month its pump not working. I have also complained in customer care but not get yet any reply from there. So can you tell me what is the benefit of warranty, and what is the benefit of brand ????
thanks
prasannjit
8750044725
Dear Sir,
I have purchased desert cooler model – ionizer hi cool, i need to replace motor, i would request you to please give the no & service centre address at south delhi, new delhi-110023.
with regards,
Raj
contact no-9650009568
Dear Sir,
I had bought a symphony jumbo cooler on 14.6.2012. The water pump of the cooler stopped working on 16.6.2012. I lodged a compliant the same day on customer care number 07930130111. After 3 calls, I recieved a SMS giving the number of Satbir Yadav and that he will attend the complaint. but nobody came. I called satbir yadav many times but his number was always engaged or switched off. I sent SMSs also but to no avail. Thereafter, I called customer care 07926424430 and I was given a number of Hariom. Even after several calls to him he never attended the complaint number SK-21F12017. Then he said that water pumps are not available you get it changed on your own.
Today, I have received the message that my complaint has been resolved which is untrue. Even after 25 days, my complaint has not been resolved. This speaks of very poor customer care approach of the company. My cooler did not work and we have been enduring extreme summer heat.
Please look in to the issue and get my complaint resolved immediately Bhupendra Singh
M.No.09910062232
i hav purchased symphony winter model cooler last month 29th june 2012 ‘but pumps is not working. my online complaint no skt-3G12003 and refer to mr ajay kumar choudhary. he will not contact after four days. so i request see my problem.
June 11, 2012 at 12:05 pm
i have purchased symphony winter in july 2011,but i am not satisfied with the product,in the last one year i face so many problem,niether it give very good cooling or not easy in handling now currentlty his blade is break.i told to customer care he told me to charge 1450 for new blade,plz help me
i had purschased a symphony ice cube model air cooler in april 2012 from m/s Baba electronics,Faizabad(UP) . its cooling performance is very poor and within a month it gotted repaired twice by the service centre. now again third time my cooler gotted in problem at its air swing system is not working.i request company to give permanent solution to my problem.
arvind (Mb.09465806733)
Dear Sir I have purchase one Daiet cooler E.50ltr. As per compny specification it is cooling
range is 250 S/Ft or 25 s/mtr.But after use the same model i feel it cooling range is very low 50 s/ft.Purchase from Raipur (CG) Dateed.13.05.12.M/s R.K.Eloctronics.M.G. Road
RAIPUR.
Sir want to change the model and take any symphony SUMO MODEL.Therefore I Request
you kindly help about for exchange in higher Fan model.
Regards
Sarat
Mob.09617771981
My Symphony Diet Cooler purchased last year has concked. The water cooler is not working and so it is unable to send water to the pads.
Please let me know the way out!!
Sanjay Singh
Ludhiana
9653222100
i had purchased a symphony aircooler 22T, it is still under warranty period,it has serious problem, it can only run on hi speed, i am in bangalore, can anybody suggest how i can get it repaired / serviced in bangalore? any contact nos for bangalore?
Regards
gururaj
9686522123
blade of symphony cooler broken get me service centre numbers in dwarka in new delhi in india
This is in reference with my purchase of symphony air cooler Model:Diet Cooler dated 12-04-10 purchased ar Kundan Electronics,Yelhanka,Bangalore.
Since 3rd day of Purchase we had problem with cooler as there was heavy water splashing from cooler along with the air, after 20+ calls with symphony team the service man attended the problem.
But within a week the same problem of high water splashing continued,calls are not been taken for us to launch the complaint.
Kindly arrange replacement of cooler as it seems to be manufacturing defect within 7 days time failing which i will be constrained to readdress through the consumer forum.
With Regards
R.Janak
+91 9844 202080
Try this no. 079-22140522 or call 9662149772 (for Gujarat, Ahmedabad)
i have just purchased symphony winter .but it starts problem very next day of purchase.it leaks when cooling is set on and throws too much water infront.i just called customer care,but this no. is always busy.is it the only number.can i get the service center no. of patna.