Sansui Customer Care India
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Loading...Sansui Customer Care Support and Service India gives users the information of the dealers and service centers authorized by the company in India and in addition to that it clears the doubts and suggests solutions to the issues related to sales and services of Sansui products.
Sansui India Products and Services
The products offered by Sansui in India are LED TVs, Smart TVs, LCD TVs, Slim TVs, DVD players, 3 star and 5 star air conditioners, refrigerators, feature phones and mobile phones.
Sansui India Customer Care
Below provided is the toll free number and customer care details to which customers can dial and ask for the services offered by Sansui.
Toll free No : 1800 419 4040
Phone No : 022 – 61644444
Email Id : https://plus.google.com/+SansuiindiaOfficial
Website : https://www.sansui-india.com/
Sansui Head Office Address
17th Floor,
Mittal Court C Wing,
Nariman Point, Mumbai 400021
Sansui Service centres in India
Speedex Electronics
100/10, Jessore Road,
Kolkata-74
Phone : 9836442952
TIPL – Delhi
A-71/7,
Rama road NR.Kirti nagar,
Metro Station,
New Delhi- 110015
Phone : 011 – 64721300
G m Smart Services
Vishista kedari apartments,
Flat no g1, road no. 9, yadav nagar,
Alkapuri, opp. swagath grand restaurant, Hyderabad
Phone: 9704755552
Gx System And Service
4/4 , 12th Cross Bts Main Rd Wilson Garden,
Bangalore -560030
Phone : 9164843093
Sansui Complaint Escalation in India
If there are any issues found by the consumer regarding the performance of Sansui products, then they can complain the problems to either customer care team or can post a complaint mail to the email address provided by the company on their official website.
Sansui India Warranty
Sansui offers a warranty to its products from the date of purchase and any manufacturing defects found during this period are liable for free service provided by its authorized service centers.
Color TV – 1 year
LCD TV – 1 year
Mobiles – 1 year
Refrigerator: 1 Year Warranty on all Parts in the First Year and 4 Years Additional Warranty on the Compressor
Air conditioner: 1 Year on Complete Unit and 5 Years on Compressor
Sansui India AMC
AMC can be taken up to 5 years from the date of manufacturing and the prices of different models for a tenure period of 1 year are listed below.
CTV-14″ (Conventional model & ultra slim only) – Rs. 600
Led 4k2k TV between 40″ & 50″ – Rs. 21000
Led 4k2k TV between 50″ & 60″ – Rs. 29000
Led TV between 22″ & 6″ – Rs. 3500
About Sansui India
After completing 50 years of its establishment, Sansui entered the Indian market in the year 1997. Being a small company in the entertainment industry and owing to its groundbreaking technologies, Sansui overcame many hurdles to become the No.1 in customer satisfaction brand in India now.
Sansui is a manufacturing company of audio and video equipment founded way back in the year 1947 and headquartered in Tokyo. Sansui initially manufactured transformers after its inception and by the 1960s had managed to develop a reputation for making good audio components. With the foundation of Sansui a new day in the field of entertainment was born as the company found faith at an enviable pace and enjoying its presence in more than 100 countries. The main objective of the company was to design and create innovative products which would benefit the people
Follow Sansui India on its face book page to get latest updates of its products.
Face book: https://www.facebook.com/SansuiIndia
YouTube: https://www.youtube.com/user/SansuiOfficial
Dear Sansui LED T.V. Customer care support Team & Directors,
Kindly note that smt. Banya Deb had purchased SANSUI 43F624DAFL LED set From M/S Great Eastern Trading Co Dalhousie Branch at Kolkata Vide invoice NoW1124/1819/05400 dt 04/07/18 with full consideration price. The TV went blank with no sound and no picture. She complained to the service Centre on 19/09/18 ref no. KOL1909180010 and again on 10.09.18 to with no fruitful result. One mechanic came earlier and declared it dead and advised to contact the support team. She now demands the return of full consideration money of Rs 25000/- and compensation of 10 lacs as there is deficiency of service frim the Company” side. Please reply what course of action you prefer. Yours faithfully Ashok Deb. ( Advocate). Dated 13th Oct.2018 at Kolkata.
Hi Team,
I have purchased Sansui LED SNP-40F618 from Sargam Electronics on 17th Oct’17.
Now from last 3 months only half screen is showing. On 30th Aug’18 , engineer came and he said it will take maximum 15 days to replace the part. But till now no one shown up.
I have called customer care but they said they cannt help it. Its been almost 3 months i am chasing Sansui team, custimer care , Azruddin, but no one is helping.
It’s been abad experience so far , please dont make it worst.
Please help as it doesnot feel good to invest money and do not get the expected things.
I am a fool to opt for extended warranty , and hence i am depend on you guys to please do the required things and let the TV work.
Hope to get a reply atleast from here.
To,
The sansui
Dear sir,
I purchased a led tv model no. Sansui led sjx-40 fb-11xkf lge 0053 from sargam india electronics pvt. Ltd. P20, sector 18 atta market noida u. P on 22.10.2015 with reliance on company product but i am sorry to inform you that i am very much disappointed with product and the response from the customer care. Now the tv is not in operation because of half display screen, i have lodge number GHA3108180037. dated 02.09.2018 Till now the problem is not solved. On every occasion when i call the representative they use to say item for repair is not available, it will come from aurangabad.in this regard once again i request you to do the needful at your end
Thanking you.
Yours faithfully,
Regards
Yogesh Kumar Gupta
9650404888
Dear Sansui Support team & Post Sale Service Team,
This is regret to inform you that my Semi Automatic Machine, Make – Sansui, which is under warranty as per attached invoice is in faulty condition since 20th april, 2018 & till date i am wandering here and there for solution at various level with the Service team as per below casted scenario in detail :
The said breakdown complaint was lodge by me at 22.04.2018 with Complaint No. LUC2204180026, which is closed by so called Service Center without any information to me. Pls note, am only got to know about closure of the complaint when i called up to customer care after a week time for any technician visit.
Alright, Again a complaint was lodge by me at 30.04.2018 with Complaint No. LUC3004180147, which is closed by so called Service Center without resolution of problem on 6th May 2018. Pls note, am only got to know about closure of the complaint when i called up to customer care on for technician visit after having words with numerous peoples at various level.
After Speaking with Branch manager (Mr. Saurabh Ojha : +91-7055704616) and with his intervention, Your Basti Area representative (Manish: +91-9792004885) given me assurance to arrange the visit of technician and get it repaired within a week time. After few days on 22nd May a technician (Mr. Irfan : +91-9519507108) has visited my place with wrong part and assured to us that he will be back with correct part very soon. while at later days it comes to know, he left the job and ask us to contact again with Manish/ Saurabh.
This is really pathetic situation , Manish is continuously showing reluctance for unavailability of faulty part since a Month time. really surprised to have a experience, how service center can close the call without actual solution of the problem, that too when customer has not given the SCODE against the closed call ?
Tried Multiple time to speak with Area Manager (Mr. S K Mishra : +91-7055704603) toady, but unfortunately he hadn’t respond with picking up the call.
I must say, this is really a weird post sale service given to its customers by Sansui. However it will be reflect to their future market values soon. Again with Customer care representative’s suggestion again a complaint was lodge by me at 03.06.2018 with Complaint No. LUC0306180027.
This is really a serious joke with the system, if a customer is registering compliant 3rd time for the same case without no solution from service team.
Since this is daily basis used appliance with family, Once again it is requested to look into matter very seriously and solve the persisting Washing Machine problem immediately without further delay.
Regards
Satya Prakash Singh
HP : +91-9540500535
HP : +91-8130990562
HP : +91-8810356169
Hi All,
I have done complaint for my Sansui tv panel problem in 23OCT2017 after that technician came and told me that will replace the TV but till today there is no reply from service center for it.
Complain No.:BAN2409170118
My LCD screen 40 inches TV is blank and it happened after horizontal lines all over the screen. Kindly contact me on 9819257422 as it is under warranty. We stay at Andheri West ,Mumbai -400053 . Request you to kindly repair at the earliest.