Pureit Customer Care, Stores Addresses, Complaint Escalation Process

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Listed below are Pureit Water Purifier Customer Care Number, Email Support and Toll Free Numbers for customers to call the company for any product queries, issues/complaints or to order refills for the water purifier. Along with these details, the addresses of few stores in India where the customer can purchase or get their products serviced and the contact details of the escalation details are also provided.

Pureit Customer Care India :

Pureit Customer Service Number: 1860-180-1000

You can call Pureit National Helpline & Toll Free Numbers given below
1860 210 1000 – All over India
9223200200 – West & Northern India
9230500500 – Eastern India
9243100100 – Southern India

SMS Service : Pureit offers SMS service to the users to order its products
SMS ‘Pureit 1500’ on 9223-200-200 for 1500 Litre Germkill Kit
SMS ‘Pureit 2250’ on 9223-200-200 for 2250 Litre Germkill Kit

E-mail Support: pureit.hul@unilever.com
Exports & trade Email Id : pureit.exports@unilever.com
Website: https://www.pureitwater.com/IN/

Pureit Home Demo: If you have already purchased the Water Purifier and would like to request the Sales personnel to come and show the demo at your house you can do so by raising an online request or alternatively calling the Customer care number given above. Request Home Demo.

For any service complaints on the product also you can call the Pureit Customer Care Number given above and register your service complaints.

Pureit Stores in India :

Few of the stores in major cities are mentioned below and to located all the Pureit stores in India visit the company website through the link provided above.

Pureit Store – New Delhi
Future Value Retail Ltd
Plot no A,community Center,
Sec-B, Pocket-5,  Vasant Kunj,
New Delhi 110070

Pureit Store – Bangalore
Hypercity Retail
Meenakshi mall,  BG Road Meeenakshi Temple Area,
Opp Meenakshi Temple,  Bangalore,
Karnataka – 560076

Pureit Store – Mumbai
Reliance Digital Store
Pump House, Andheri Kurla Road,
Andheri(e, ) Nr station,
Mumbai,  Maharashtra 400071

Pureit Store – Hyderabad
Max Hypermarket India Pvt Ltd
Ashoka Metropolitan Mall,
H No:  6-3-2, Road No – 1,
Banjara Hills, Hyderabad,
Telangana – 500034

Pureit Store – Chennai
Chellamani & Co
JMN Towers,  No 109,  G.S.T Road,
AVN Saradambal,  Thirumana Mandampam,
Chennai, Tamil Nadu 603202

Pureit Customer Complaint / Escalation :

Customers can complaint any of their issues to the customer service number provided above. If response is not given / the consumer is not satisfied with the solution provided, they can contact the escalation officer through the contact details mentioned below. The complaint can be taken to the second level of escalation if response is not received with in 48 hours after complaining.

Pureit Escalation Officer Contact :
Mr. Srikanth Batni
General Manager – Global CD & Service
Email Id: Srikanth.B@unilever.com

Mention the complaint details of first level of escalation and please note if written to both the email ids simultaneously, it will be considered as first level of escalation.

About Pureit : 

Pureit-LogoPureit is a water purifier from Hindustan Unilever India which is the market leader in FMCG & Consumer goods. The water purifier is available in six models, including Autofill, Classic, Compact, Intella, Marvella and Marvella RO and kills does not require electricity to operate, it functions via the regular filters which can be purchased separately. The company also provides the opportunity to order the products by visiting the company website provide above. Along with this its products are available online in different e-commerce sites like flipkart, snapdeal, amazon etc.

Social Media URLs: Follow the company on social media sites to get latest updates from the company.
Facebook : https://www.facebook.com/PureitIndia/
Twitter : https://twitter.com/hulpureit
LinkedIn : https://www.linkedin.com/company/pure-it

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