Koryo – Customer Care India, Head Office, Warranty, Complaint Procedure
(9 votes, average: 3.22 out of 5)
Loading...Contact Koryo India: The consumers can contact the Koryo Customer Support team through the customer helpline number, email address and head office address provided below.
Koryo India Customer Care :
If you have any queries regarding the products offered by the company kindly make use of the below mentioned Koryo Contact Details to get in touch with the customer care team.
Koryo Toll Free Number: 1800 425 7722
Customer Service Number: +91 22-3084 1300
Customer Care Alternate No : +91802657722
Fax Number : +91 22-6644 2222
Email ID: feedback@koryoworld.com
Hours of Operation : 9:00am – 8:00pm – 365 Days
Koryo Mumbai Office Address:
Pantaloon Retail (India) Limited
Knowledge House,
Shyam Nagar
Off Jogeshwari-Vikhroli Link Road
Jogeshwari (East),
Mumbai 400 060,
India.
For more detailed information about the company, customers are requested to visit the company official website.
Koryo Warranty India :
Koryo provides 1 Year Limited Warranty on its products in India. The company warrants against the manufacturing defects and the warranty does not cover the damages due to improper handling, natural disasters and unauthorized repairs. If the product defects are verified to be due to manufacturing errors, the company will provide free service of repair or replacement during the warranty period. Note that Koryo Warranty Period starts from the date of purchase.
Koryo Customer Complaint Process :
The customers who have any issues regarding the Koryo Home appliances can raise their complaints by contacting Koryo customer support team through the contact details mentioned above. If the complaint does not get solved by the customer care, contact Koryo offices or service centers provided above.
About Koryo :
Koryo was established in the year 2006 by Future Group. It is involved in manufacturing wide range of consumer electronics and appliances for the home need. The products of the company are used in wide range of applications. Koryo – Split ACs, Window ACs, microwave ovens, Colour TVs, Frost free Refrigerators, Washing Machines, Audios, Multi-media Speakers, DVDs, Toasters, Electric Kettles, Fans, Hobs, Electric Cookers are some of the products offered by the company.
As it is managed by the Futura group, the products are marketed through the retail outlets like E-Zones, Big Bazaar, Central, Pantaloon, Aadhar etc. In order to make the products available to every individual the company offers them at good pricing. Currently it is headquartered in Mumbai and holds strong network in 85 cities and 60 rural locations.
Koryo Social Media Network: Follow Koryo on Social media sites like Facebook, Twitter and LinkedIn to view the company profile and get latest information regarding Koryo home appliances and offers.
Facebook: https://www.facebook.com/koryocare
Twitter : https://twitter.com/KoryoWorld
LinkedIn : https://www.linkedin.com/company/koryo
I have purchased the Gyser on 5th Nov 2018 and it get installed on 10th of Nov and on same day it wont worked. When I made complain on helpline on it mechnic visited and said need to repair but we don’t want new product to be repair because it not worked for single day. So kindly do something and make it get replaced ASAP we even not use it for single day.
Hi team,
I bought a washing machine from big Bazaar at Gorakhpur, the washing machine works very well 2 months but after 2 months it stopped working. But the thing is when I went to Big Bazaar they told me a number and I complain on that number and they told me when they come they will take service charge rupees even my washing machine is in warranty after that they again give me an another number to complain but again got no help from that no.
The WORST service I get from you guys and you guys forced me not to buy anything which is made up of Koryo.
I hope now you will write my complaint and provide me a good service. Model no -KWM6818SA
Thanks,
Rohan Srivastav
Still waiting for installation and demo for new 6.2kg washing machine. Already 2days from delivery. Pathetic service by the Koryo company. The never meet the customer commitment. The way they cheating customer would not be a long lasting company. In my life I will never go with Koryo and also not recommend to anyone for Koryo.
Sir, I have purchased 3 Burner gas stove at BIg Bazar/Tirunelveli on 22/04/2018.when switch off the stove
It would be make sound. Made compliant on 28/06/2018(Compt no:745416).still not rectified,again and again call to customer care, no responce at all.
Whether the customer care is working or not.
By
Ravi Sankar
Tirunelveli
Tamil nadu
Very very very bad service. I hate koryo brand. Worst service… I hv purchse korya split 1.5 ton Ac from bigbazar mall on 19 july 2018, but still no installemnt has done. They told to fix my ac in between 3days but They dnt cme for install my AC in ryt tym. I call them many tyms but dey just give excuse evry day. I m vry angry n upset for diz.Greedy brand. Take a neccesary action. Wat is diz… People r investing lots of money n they r sitting lyk nothng hppn. Wats diz. I purchased diz with lots of hope… Diz is a very serious complain… I will nvr buy any thing from koryo n also suggest evry1 for purchased any product frm koryo. Worst worst worst
Sir,
I purchased a Air Cooler 75Ltr model on 30 /05/2018, from big Bazaar Yamuna Nagar, but now cooler stop working and I try to register my complaint to koryo customer care on toll free no. But unfortunately call disconnected.
Please do the needful for your service
Thank You
Naveen Saini
8818001135
The worst customer experience award should go to your customer care dept, no follow up even after repeated calls and keep asking the same questions again and again which have been replied to numerous times
Would suggest people to avoid products of this company
Dear Sir
I have purchased air cooler but air cooler fan break 16 June 2018 . We have complain to koryo care on dated 17/06/18 but till date no any service response. The never meet the customer commitment. The way they cheating customer would not be a long lasting company. In my life I will never go with Koryo and also not recommend to anyone for Koryo.
Dear sir
Your FFB staff mr. Amit kumar. (GM).
Customer don’t use. A Polaidy language your staff vry use on customer Dirty language had a change of time, the time he talked to me or not, he talked very nasty.
This is what the manager of the board has said. The José customer did not know that he had a wife from him but that was the last time he bought when he was woken up..
. so request you.
Tell mr Amit Kumar (GM) how to talk to the customer.
Your not good service on mr. amit kumar. I did not give a list of feedback boxes. Amit refused. i am not come on next time your store. At my family at my friends.
Dear sir mene 1 split ac 1 ton ka 1 month pahle Ezone greater noida se kharida he jab se liya he tabhi se Colling sahi nahi kar raha he Ac me se pani bhi tapak raha he kai bar complent karne ke bad bhi koi service ke liye nahi aaraha he ath mere nivedan yah he ki aap apna product mere yaha se utha le or mera paisa refund karaye Dinesh Yogi Mo 7021127819
Hi… I have requested for washing machine repair about 5days on reapeated calls today I have been told to wait for another 5days or else get it fixed locally by a KORYO service person named RAHUL as the we don’t have a spare as of now .
Where as I was told two days ago that part had been despatched.
Please contact me on 9530500585.
Next I have to go on face book then Twitter.
Capt.Anup
Your service station staff in patna Jamal road centre is very rude and they had no any experience to repair my water dispenser which is purchased one years back
hopless service by the Koryo company. The never meet the customer commitment. The way they cheating customer would not be a long lasting company. In my life I will never go with Koryo and also not recommend to anyone for Koryo.
saale harami log product bechte samay badi badi baate
aur sevice tumhara baap dega kya
i purches washing Machine
warrainty me hai costomer care me call karne se koi jawab hi nahi deta hai
phone ricive to karte hai par fone cut kar dete hai
pichle 2 month se bohot pareshan hu
koi 2 year ki warranty hai par koi sevice nahi mili
sade logo ko baithake rakhe hai
Koryo company third class service hai
plz help karo yaar
Hello Sir,
I tried a lot for your Koryo Engineer (on Number: 9582752182) but everytime he said that he is coming but he had not came yet, I am complaining your staff that they are not taking it seriously. As I had made this complaint coupe of days back but no action had been taken from your end till yet.
Now might be this is my final email I am sending to you next I will see you in the consumer court.
Sir I have purchased a koryo cooler on 27.05.2018 from siliguri big bazar, which they have delivered on 29.05.2018 at evening, at night I saw that there was a small hole at water tank, I have launched a complain on 30.05.2018 till today they are telling they will still they have not came to replace the product.
Sir please do an action as soon as possible.
Thanking you
Yours faithfully
Subeer Kumar Dutta
Siliguri
Waiting for installation no customer executive is picking the call.services sucks not caring about customer atleast have a sense to receive the calls.hell disturbed with your services
Hi want to know the price for koryo 55 inch smart tv mount bracket
Need to get serviced my koryo Ac bt customer service no not reachable…Always..tried many times to fix appointment.
Kindly do needful ASAP.
Sir,
I have purchased one Smart LED TV of Koryo 43 Inches (4K Model) 10 Days back still i am waiting for updation of Software and everyday your authorized person Mr. Ramandeep (Koryo Executive) is asking that he doesnt have software and whenever he will get the software he will update in the Led TV . So i am requesting you while selling the product why it was not told to customer that they dont have software, is this kind of services you will provide to your customer. I am requesting you to please interven in this case and do the needful.
Address ; A-48 Gamri Extention, Bhajanpura
THE WORST EXPERIENCE EVER
purchased a tv in Dec-1, after 1 month some issues came, its now 3 month passed but no solution, no response on toll free, on mail got the copy past reply “sorry for inconvenience, we are forwarding it to concern department.”
& nothing else, even no contact numbers available to contact.
i never suggest to any one to purchase from koryo
with this type of service , how they can survive in market , where a lot of competition is there like samsung LG…etc.
Sayma
Pathetic service by the Koryo company. The never meet the customer commitment. The way they cheating customer would not be a long lasting company. In my life I will never go with Koryo and also not recommend to anyone for Koryo.
i have purchased koryo ac from amazon on 24th april 2018. the product was damaged one . therafter i requested for return and replaced the same through amazon. but almost 5days passed it has not been done. only everytime i received a email that it will resolve soon. i personally first time fed up with amazon , and the problem is that since i have already make payment , i am not in position to purchased from anymore.. now i set up the mind that i will file a claim for it.its a totally mentally harrassment from amazon. will never purchase electronic item from amazon. have already consulted with lawyer for the mental harrassment from the amazon.
we middle class people purchase from amazon to save time and money , but if this type of followup has to be done , what is the use of online purchase..
its just wastage of time
Sir, I have Purchased KORYO Split 1.5 ton 5star AC form Sahara Mall at Gurgaon on 19.04.2016 but not installed right now . So I request you kindly take action and as early as possible installing my Home. your complain no. 76501 dt. 25.04.2017 ( Mr. Rohan ). I socked your working system of service providing team. Today my programme fix to go PATNA .