Spicejet Airlines in few years has become one of India’s preferred low-cost airline, by delivering better consumer experience at lower air fares. Spicejet runs flights across India’s major destinations and is expanding its network to newer destinations rapidly. To fullfill Customers needs and clarify issues with out spoiling the consumer experience, the airlines runs customer care and customer service centres across India.
SpiceJet Customer Care Support and Service makes available its customers the information on the tickets availability, flight availability and status, online bookings, cancellations and other services provided by SpiceJet in India and also receives the complaints of the customers.
SpiceJetIndia Customer Care Details
Customers can make use of the below toll free numbers to avail the services offered by Spicejet.
Toll Free Numbers : +91 987 180 3333, +91 965 400 3333
Flight Status : http://book.spicejet.com/flightstatus.aspx
Bookings : https://book.spicejet.com/Login.aspx
Website : http://www.spicejet.com/
SpiceJetIndia Head Office Address
Corporate Head Office
Gurgaon – 122016
Email : [email protected]
Tel : +91 124 3913939
Fax : +91 124 3913888
Delayed and Lost Baggage
In case of lost baggage, notify one of the Passenger Services Officers immediately and they’ll complete a Baggage Irregularity Report which will endeavor to quickly locate and expedite it to you. If luggage can’t be found in 7 days then SpiceJet provides the compensation in the amount of Rs 200 per Kg up to a maximum limit of Rs 3000.
If the customer cancels the flight ticket before the journey or the flight got cancelled due to bad weather or other reasons, then refund will be allocated depending on the company refund policy. These details are provided in the link below
Refunds : http://changes.spicejet.com/GetBooking.aspx
If the passengers have any complaints regarding the services provided by SpiceJet airlines, they can submit their concerns through the link provided below.
Complaints : http://www.spicejet.com/Feedback.aspx
About Spice Jet
SpiceJet is an Indian airline company commenced its operations in India from 18 May 2005 basing Gurgaon as its headquarters. It is the fourth largest airline in India by number of passenger carried with market share of 12.3% as of July 2015. The airline runs more than 270 daily flights to 40 destinations, covering 34 Indian and 6 international cities. SpiceJet’s mission is to become preferred low-cost airline in India with the lowest air fares and the highest consumer value to price sensitive Indian consumers.
The airline flies Boeing 737-800 and 900ERs and Bombardier Dash 8 Q400s SpiceJet’s vision is to make more and more Indians travel saving both time and money and ensure that flying is for everyone.
SpiceJet was allowed to commence international flights by the Airports Authority of India on 7 September 2010 after completing 5 years of flying. It started flights from Delhi to Kathmandu and Chennai to Colombo initially. SpiceJet announced that it chose Hyderabad Rajiv Gandhi International Airport as the primary base for its new fleet of Bombardier Q400 NextGen aircraft.
• India’s Low Cost Airline by Outlook Traveller in 2008, 2010, 2011 & 2012
• India’s International Low Cost Carrier of the Year- 2012 by Travel Agents Association of India(TAAI)
• India’s Most Outstanding Airline LCC-Domestic Award, by Travel and Hospitality in 2012
• Best LCC Website at ‘World Low Cost Airlines Asia Pacific Conference’, Singapore in 2010, 2011 & 2012
• India’s Top 100 CIO Award for customer satisfaction and business growth category in 2007, 2008, 2009, 2011 & 2012
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