SnapDeal Customer Care Number

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SnapDeal Customer Care NumberSnapdeal is a leading Online Shopping deals website offering discounts and deals on wide range of products. Founded in the year 2010 its has rapidly grown to become one of the leading online discount coupons provider in India for products and services ranging from electronics, mobiles, restaurants, travel and other house hold products.

Contact SnapDeal Customer Care: Listed below are the customer care details of, including phone numbers and address of its offices.You can contact the below numbers for any queries you might have with regard to the SnapDeal vouchers, delivery concerns,Payments,cancellation/refunds, complaints on products/services, order status or any other questions on the services offered by the company. Apart from the contact details of the company, information is also  shared below about SnapDeal products/services.

Snapdeal Customer Care Number – 011-45371100 (Available 24 hours, 7 Days a Week)
Mobile:92126 92126

Email Support Care Team) (general queries) (CEO)

SnapDeal Head Office
246, Ist Floor, Phase-III,
Okhla Industrial Area,
New Delhi 110020

Regional Offices of
Snapdeal Chennai
Nu-Tech Commercial Complex,
New No.73, Second Floor,
Arcot Road, Kodambakkam,

Snapdeal Mumbai
203 II Ecospace II Mogra Village,
Old Nagardas Road II
Andheri East II, Mumbai.

Snapdeal Bangalore
Fremont Terraces, 3580,
3rd Floor, 13 G Main Road,
4th Cross, Indiranagar, 2nd Stage,

About SnapDeal
SnapDeal founded in the year 2010 by Kunal Bahl and Rohit Bansal went on to become one of the leading Indian online discount coupon provider websites in India. Headquartered in Delhi with over 400 employees, the company has offices in Chennai, Bangalore and Mumbai.The eCommerce company offers daily deals in close to 100 cities for products and services ranging from restaurants, mobile phones, electronics, watches, travel, apparel, among others.

How it works: SnapDeal has of over 50,000 retailers and is roping up more and more retailers on to the site every day. Consumers can subscribe to daily deals on email and mobile and later they can buy coupons for their favorite deal by making part/full payments and then redeem the deal at the merchant location by showing the printed/mobile voucher.
Currently, consumers can find deals on mobiles, apparel, electronics, computers, perfumes & beauty, jewelry, books, movies, footwear, toys, furniture, home and kitchen appliances, hotels, holidays and much more.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

47 Responses to “SnapDeal Customer Care Number”

  1. admin says:

    hi sandip,

    The process is to call the customer care team and cancel the order. Please call the above number and cancel the order.

    CCI Support Team

  2. admin says:

    hi himasshu,

    please call the customer care and cancel your order.

    CCI support team

  3. himasshu says:

    please cancel my order
    Order Placed On : 2014-10-17 14:39:32

  4. Sir yesterday I had orederd panasonic p81 smartphones and I want to cancel my order so please kindly cancel my order thank you

  5. manmit jena says:

    my order no 3192427902..sub order no-43265211229 ..actually the mobile no i attched to this order was wrong and just change it to 09658835545..

  6. rachna sharma says:

    Sir , I have purchased colorbar full cover concealer stick… My order no. Is 3146866922.. It was to be delivered in 5-7 days but yet not delivered and I have changed my mob no. So don’t know the order status of my product. Plz let me know when it is going to delivered … My contact no. 8236009871
    kindly help

  7. Nanda Andhari says:

    I have ordered Snail Royal Blue Faux Georgette Kurti (XL size) on 19th Sep 2014 & the order no. is 286643969. It was cash delivery . I had to return the product two times since the product got delivered of wrong colour ( First time Green & second time Red) I . Finally , I got an email from Snapdeal on 1st oct 14 for the refund of the amount in SD cash. Please let me know what does it mean & when can I get my money back. My Mobile No. is 9867564757 . Name : Nanda Andhari

  8. rajaram says:

    i am ordered doodle can i cancel my order…

  9. G.Raja says:


    I have placed the order for “Godrej 181 Litre GDP 195 V5 DLX Direct Cool Single Door Refrigerator Ivy Red” order ID: 2891506346 | Order Placed on : 2014-09-21 10:51:31 .

    Today I have received the product, but the they have delivered the brown colour refregritator..

    I feel very bad to purchase the product with Snap deal…


  10. Ankit behera says:

    I want to cancelled my order .
    my order no-2907433611

  11. admin says:

    Call the customer care number Snapdeal – 011-45371100 to know the status

  12. R.Reneesh says:

    I have ordered Edge LCD Display screen for nokia 5800 in delivered me broken damage product in 22/9/2014. Please replace it. Thank you.
    My contact no.-9092762292

  13. Sharmila Behera says:

    Order no-2799435564
    Suborder No-3797963996

    i ordered a Aisha combo of 3 faux georgette saree but the saree is not chose any body my home so,plze. its my request, to see to this matter and reply as soon as possible.. i want my money back..

    Sharmila Behera
    Qrs.No-E-1/4, B.J.B Flat, B. J.B Nagar, Near B.J.B. College,
    Bhubaneswar, Dist khorda, State-Odisha Mob-7873528644.

  14. Jaswinder singh says:

    My order 2831220348 regarding I phone 5 s pl tell me the status on my mobile

  15. d.bhattacharya says:

    I had purchased 18inch human hair extension on 8 th costed RS5500.I received faulty product.i returned.snapdeal initiated my refund and den suddenly on 10september they called to say that they have received half of d that is a complete false allegation.i have all evidences with me where the delhivery person who came for reverse pick up signed that he collected the entire product.if you ppl do not refund asap i will publish d case on social networking sites and den move to consumer court.because now i have no more patience no is request no 8384224

  16. I am hemanta kumar bhoi i purchased a phillip treaming machine order number 2482602587.
    But I did not get it till now.It has exceeded the estimted time.It is showing that the packet has been received at the destination town in 26th kindly do some enquiry amd solve the problem as soon as possiable.

  17. A.SELVA RAJ says:

    I have ordered DELL INSPIRATION TOUCH laptop in delivered me broken damage product in 22/7/2014. Please replace it. Thank you.
    My contact no.-9715645602

  18. Kiran Jadhav says:

    Not received refund though refund initiated on 20th Feb.

    This is very hopeless and worst service provided by Snapdeal.

    Ref: Complaint Id #5172264
    After ordering product on 13th Feb Snapdeal cancelled my order on 20th Feb and initiated refund Rs. 9732. Reason of cancellation is product returned and courier service not delivering ! (what a joke, Snapdeal failed to get customers now so giving these useless reasons. Where all the small courier companies delivering the products there Snapdeal courier company failing to reach!!)

    Now do me last favour. Return back my money… this is 4 weeks boss. Why you have not credited back my money??

    Despite of repeated 4-5 mails, 4-5 calls to follow this up.. no response.. Now credit card late fee will also accumulate if not refunded in next 2 days.. Pay me this as well ..

  19. Guruprasad says:

    Sir I have taken a bag of hp Pelion blackpack order no 1673700363. But it full of damage you told we will replace or return your money But when we call to customer care no is responding to it my contact no 8762085169 please replace it sir Tank you. Please respond us sir

  20. padmanaban says:

    i have ordered an apple 4s mobile through snapdeal on 25.01.14, but unfortunately i lose the mail copy for my purchasing conformation. so please resend the the mail once order no contact no is 9444059540.
    thank you,

  21. arindam says:

    For all your inconvenience , please email your concerns to the CEO of Snapdeal , Mr Kunal Bahl on, this man is also in Linked in.

  22. Priyanka Borah says:

    why products caanot be delivered at pincode 781006?

  23. Satishkumar Dixit says:

    I have ordered one sandisc 8GB pen drive , order no.1582948503 in the month of Dec.
    You have given me Blue dart No.59198048313 but till date, have not received any thing.The same thing also happened in past also.

  24. xavier raja says:

    i purchased lenovo P770 grey mobile on 19th sep 2013. with in a month i met with network problem. After a big search i found the service center at coimbatore which is 250km away from my home. I gave my phone for service and i waited for 75days then i got a reply that my phone cant be repaired. So they gave me DOA certificate. the problem is how to get replacement help me plz . my order no 1256901318

  25. Kashif says:

    My order no is 1555983583 I had order I phone charger but u have send me some local charger which I think so 50 rupice in market is this a new way of steeling money from public the hole item is different what u showed me in picture an in reall I won’t my money back

  26. senthamizh selvan says:

    dear sir’
    i will purchased nova trimmer in 11/05/13, delivered date is 17/05/ product is now in my dist ,but your workers not delivered in my order number 987292262….your worker behavior is very bad in dist(karaikal)….

  27. Nirmal Tamkoria says:

    Hi! There

    I had placed an order on 24th April of (Head & Shoulders Smooth & Silky Conditioner 200MlPierre Cardin Cockpit Black Ball Pen + Free 1 Pc. Black Beauty Refill (Black) ) out of this I have received Pierree Cardin Pen but Head and Shoulders shampoo is still not delivered to me. While purchasing it I show the expected delivery time was 5-7 working days but now I think the time has passed. I have faced this problem many times with My order ID is 960444246.

    Kindly assist as soon as possible. And do the needful!!

  28. Tarlochan Nagra says:

    Sir,i am ordered orpat sandwich maker in on 7/5/2013.He delivered in broken damage product in 11/5/2013.Please replace it.Thank you
    My contact no.9814245830

  29. Prateep Ranjan Das says:

    Sir, I ordered Evolution Rich Midnight Blue Printed Top, size-L on 29-4-2013. my order No. is 967586665, expected shipping date was mentioned as May 02, 2013. But the material is not delivered till date. Please arrange prompt delivery and also inform the status of shipping over my mobile no. 09631457111 immediately.
    Thanking you.

    Prateep Ranjan Das,
    Rajabag Electric colony,
    P.O.+ Dist.- Deoghar (Jharkhand)

  30. umi gupta says:

    SNAPDEAL is just a fraud site plz do not buy anything from here. they give false thing and when u call to coustomer care they infact will not bother to take your call. plz think many a times before purchasing sumthing from SNAPDEAL..

  31. karan says:

    sir i ordered a sony ps3 in snapdeal .com at 2013-03-25 and time 21:39:08 i thought my order might be delievery soon like within 2 days but it is taking like 4 days iam in so much rush to buy it so i would like you to work on it and cancel it..
    My Order No. : 920229595
    And contact no is 9671341969

  32. Harshada says:


    Order No: 1198723529

    Item Name: Kitchen pro 24 pcs Dinner Set & Chopping Board Set

    I have received Kitchen pro 24 pcs Dinner Set (4 glasses, 4 curry bowls, 4 dinner plates, 4 fruit plates, 4 quarter plates, 4 tea spoon)

    But Chopping Board Set is missing in courier. (kitchen knife, paring knife, chef knife, pair of scissors & chopping board ).

  33. AMIT KUAMR says:

    my complaint is against the web site i made a purchase on jan 2013 of a quichk hael antivirus total secqurtiy2013 for 3 users my mobile no. 9911647620 and e-mail a/c, but the delivered item was not what it was projected to be. so, i sent it back. the product was delivered on .the reverse courier service was provided by the website people only through bluedart couriers after i made a complaint on the telephone. i was told that i would be refunded my money (i.e. rs.1055/-) in 10-15 days time. this was on jan&feb continousley 2013. since then, i have called snapdeal atleast 15 times and lodged a complaint, but everytime i get the response that i would be refunded the money in another 10-15 days. but, it has been almost a month today and i have not yet recieved any money or cheque. i’m a student and so i have limited resources. it is very difficult for me to let go of 1100 bucks and i would appreciate it very much if i get my money with the help of this consumer court.

  34. pawan kumar says:

    Sir i pawan i purchase vox camcoder 16mp but it is not a 16mp i thing its
    1.3mp plz replace my camcoder & i pay 16mp camcoder i want
    16mp camcoder
    my contact no. Is 9906193109

  35. Anonymous says:

    A warning to you guys. I have had ordered an equipment on this bloody piece of a S*** website but unfortunately ended up in an overwhelming worthless crap. I never got my shipment delivered nor I got any money back. I also sent emails to the the CEO but no response. Guys go ahead and file a case against these guys. Browse through the internet and get to know the way how to file a case against an Online shopping website. I too would do the same thing so that these A**h** should never cheat anyone..

  36. Amit says:

    A garbage website. i ordered a phone on 14-Feb with EST shipping date of 19-Feb. I got a message on 19-Feb that it will be dispatched on 24. Then I got a message on 24 that it will be dispatched on 28-Feb and when I contacted them for the status on 28th, the called me back after an hour to inform that this is not in stock. please refrain from using this website if you want to avoid youself from getting pissed off.

  37. tesu says:

    i ordered a beauty product on snapdeal promo code was given.but was nt accepted while ordering. i want to cancel my order no 893436358

  38. B. Bhattacharya says:

    I purchased a Seagate Expansion Hard Drive 2 TB and paid Rs. 6560/- on 08/Feb/2013 (order#871222134). The order was supposed to ship by 15/Feb/2013. However, it was not shipped until I followed up with Snapdeal’s customer care. Apparently they shipped the item via Delhivery couriers (AWB#11111787365) on 16/Feb/2013 and updated that it will be delivered before 20/Feb/2013. Also updated that shipment tracking will be available after 12 hrs.

    However, despite it is end of day of 21/Feb neither Snapdeal’s site has any tracking nor Delhivery’s website has any tracking of my shipment. All this while I was constantly following up with customer care and they continued giving pathetic excuses like overwhelming customer response, handling over shipment to courier and that they don’t update during weekend, wait for another 48 hours, etc. etc. All disgusting pieces of bull-shit lies and mis-guidance.

    I posted the complain on their Facebook page and they deleted it without a response. All the emails sent to Mr. Kunal Bahl (the Mastermind) also seem to have gone to the Recycle Bin.

    I am now tired of following up with this non-sense company and demanded a cancellation of order and immediate refund today. Soon a gentleman called me (uuuuffff at last) and assured to sort out the matter with the courier guys and get back to me. But alas, he never turned back. What more can you expect from all this nuisance? And I am now stranded with a payment made to Snapdeal fortnight back and no product in hand.

    Is there anybody here who can help me get my money back?

    B. Bhattacharya
    Greater Noida

  39. Muzammil eqbal says:

    I M Ordering A Micromax X101 And Celll Phone Has Not Suported Any Sim Card i M Refund It And I M Say Sir I want my Money he Say Ok Sir My Company Has Created ur chek but after 4 month no 1 has deleverd me check me hav no mony snapdeal is a cheater…………..My Order Number Is:741513130 Sacm Snapdeal…………

  40. satyam jaiswal says:

    sir I have purchase the car washer pipe but still it was not deliver at home,only your confirmed order have taken and after that no response from your site

  41. i ordered a purple net saree but the saree which got delivered is not the one which was ordered.. its not the one which was shown in image.. and its my request, to see to this matter and reply as soon as possible.. i want my money back..

  42. Bappaditya Biswas says:

    I had purchased Karbonn K102+ (Gloden White).but the cell phone has been dead..I want to replace my cell phone as soon as possible..please contact with me..My number is 7384572825

  43. Riya says:

    I’ve ordered two watches and some garnier products on 12.12.12 and it was said in your website that we’ll get our products by 1-3 days but I didn’t get it and thought it will reach within 1 week. But then I had to call to you people to deliver atleast one watch before 24 dec cuz it was a birthday present! And then only you guys were able to send it before 24th.
    But I got the rest of my stuff on 29th and yet still I didn’t my DAMN WATCH! WHEN AM I SUPPOSED TO GET IT!? At the END OF THE WORKM??
    And I got my other products from other sites within 3-4 days…. Damn, I never coming at your site ever again!

  44. Deepak kumar says:

    I had purchased Karbonn K102+ (Gloden White) . I had received the brand new phone dead. on calling up snapdeal the same day i was been told to ship it to back. next day i shipped it back on 12th nov. .Dec 4th i receive a message stating my order has been despatched. On 7th of dec i received thematerial. but to my surprise the phone packing was disgusting. After opening the box i found out it was been packed by one ball of newspaper just for support.Secondly the box what was inside was Karbon A1+ phone.which was costing Rs.45oo/- When we open it we get i hope a second hand phone with scratch guard and battery already installed in it. this is 1st time i am seeing a product whose seal has been broken and the scratch card filty and battery fully loaded..strange they had sent me the wrong phone mistakely. I have been waiting for their mail or atleast a call from their end to say it was an error that they have sent a wrong product but surprisingly today it is 10th of dec and no response from your end. Hence i made an effort of mailing them and letting them know about the wrong phone, but Mr. Vinay logistics department doesnt knows how to talk to customers.. he is not telling anything my product but just asked to deliver the wrong product back to them. till now i was patient enough but now i am losing my control…the ceo of the company should look into this matter.. I have also faced the same problem with Sanjeev wonderchef was damaged .Till now they have not replaced it..are these people helping the customers or spoiling the relations.Those many people who are having problem with these snapdeal people should log complaint against them…Also Mr. Vinay says the product which is faulty will be repaired and sent back to us.. that means we dont get brand new piece but a second hand piece for our puchase.

  45. yash malhotra says:

    i want to purchase printer cum scanners all in one…for my home purpose…. plzz call me and tell me about the products… my contact no- 9950557756

  46. kirankumae c says:

    sir this is kiran i purchased a Sony cyber shot camera but charger is damaged than i gave a compliant to you people but no one responding to my request
    compliant number 1313905
    my contact no 9986914640

  47. shivalik thakur says:

    Sir, i am ordered khaitan induction cooktop in on 7/11/2012. He delivered in broken damage product in 12/11/2012. Please replace it. Thank you.
    My contact no.-8960923740

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