Redbus Customer Care Number, Email Support, Toll Free Number

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Listed below are Redbus Customer Care Number, Email Support and Toll Free number of the online bus booking service which will help users to contact the website for any queries they may have with regard to their online ticket booking, cancellation, refunds, tour packages etc.

Redbus is one of the famous online ticket booking websites in India which has tie-up with over 700 bus travel operators through which you can book bus tickets online for over 5000 routes across the nation. Users can book their tickets via online, phone booking and the tickets gets delivered immediately to your email-id and then also an SMS is sent to your mobile number. Mobile ticketing allows users to travel with out any paper ticket which is a huge convenience for the users.

For the convenience of the passengers, Redbus operates a 24×7 helpline which can be dialed in for any travel issues/queries or alternatively you can write and email to the email support id given below.

Redbus Toll Free Number – 1860-300-10101
E-mail Support :

If you are looking for the Corporate Office Address of the portal which is located in Bangalore you can refer to the following post – – Bengaluru /Bangalore Address , Phone number , Website Details Contact Numbers in major cities in India.

Ahmadabad – 079-39412345
Bangalore – 080-39412345
Chennai – 044-39412345
Coimbatore – 0422-3941234
Delhi – 011-39412345
Hyderabad – 040-39412345
Vijayawada – 0866-3941234
Mumbai – 022-39412345
Pune – 020-39412345.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

16 Responses to “Redbus Customer Care Number, Email Support, Toll Free Number”

  1. jus now i booked my ticket to calicut.. and i recieved a msg saying that we have recieved the amount but the ticket could not be issued..pls do refund my money..and the worst part is the customer care.. they dont even respond to the call.. pls do the needful

  2. Kumar says:

    Worst Redbus Service and customer care Support I have booked ticket in redbus from Visakhapatnam to Bangalore on 12th Oct in SRS Travels but bus got cancelled due to Heavy rain but Amount had not refund yet now.. from 2 days i am trying the customer care service number no response from there….. What business u people are doing

    No more business with you Redbus bye…

  3. dr. joseph says:

    I booked my ticket using redbus app…. after completing the payment… it said sorry payment complete but seat not able to block..
    Contact 0803….. bang no. And I tried to call…. nearly 5 times i reached upto 1st caller but then it gets cut… same thing happens even if I call from other no. I lost so much money on call… I even tried calling tollfree no. But its bogus as my bal got cut everytime

  4. Siddharth Telang says:

    Pathetic !! total Bullshit !
    Want my money refund back immediately !
    Booked a ticket , payment successful , amount deducted but NO TICKET BOOKED
    Refund is all I want , and I want it now !

  5. ponveeravel says:

    No responsibility useless fellow my call not response for you chennai to rajapalayam ticket reservation money got deducted my card. Ticket confirmation details not receive massage immediately my problem solve me or refund immediately. My transaction Id 39123804

  6. V.Ramakrishnan says:

    Hi Redbus,

    Good Day!

    I have booked the bus ticket (Thangam travels) to travel from chennai to madurai and the travel date is Oct 1 2014 in redbus site and i cancelled the ticket on Sep 29 2014, but i haven’t receive any refund yet and same day i have booked the ticket in another bus(National travels) through redbus and travelled to madurai.

    Ticket details:
    Ticket number (TIN): TGA934993627
    From: Chennai
    To: Madurai
    Date of journey: Wednesday, October 01, 2014
    Bus type: A/C Sleeper (2+1)
    Boarding time: 10:00 PM
    No of seats: 2
    Seat number: RL2,RL1

    Kindly help to get the refund amount.



  7. Deenaganesh says:

    I book a ticket from Amravati to Vadodara for 2 Persons through REDBUS.IN. Ticket got confirmed and Money got deducted from my card immediately.

    Ticket Details
    Date: 12.10.2014
    Ticket Number: TGB886633379
    PNR Number: DYFKGD
    Seat No: 9, 10

    But When our persons reach boarding point, they got replied that there is no such bus to vadodara and seat no 9 & 10 already booked for some other persons already upto surat on some earlier day itself with a proof of booking in their system.

    I made a call to REDBUS Supports on 12.10.2014 (08039412345) regarding this issue, i got replied that the Bus operator not confirm the ticket and the money will be refunded. And an email confirmation regarding refund will be sent shortly.

    But no mail/sms came from REDBUS regarding Refund.

    Again i recalled REDBUS supports on 13.10.2014, they reply the same that after checking the details mail may come within 24 hours.

    After several attempts, again called answered and reply came as to put belief on REDBUS and within 24 hrs mail will come regarding Refund status and money
    will be refunded

    But i again the same drama started when i call them after 24 hours on 14.10.2014, they simply reply me the same answer that they send mail regarding the issue. DRAMA CONTINUES

    Please send mail confirming Refund without any deductions by today itself.
    Await for your reply.

  8. Afreen says:

    I have tried booking the tickets… but no tickets were issued and also the amount has been debited from my account of Rs 2100/- ….. from 2 days i am trying the customer care service number no response from there….. What business u people are doing sitting there that u cannot even receive the calls…

  9. Sharan says:

    Very pathetic response from the call centre, tried 5 times, each time, more than 10 minutes, but no response, only music, very very bad.

    I don’t know what they are doing, if they are not ready to recive call then why they have setup customer care.

  10. Syed says:

    Worst Service Ever… Booked ticket from Coimbatore to Kumbakonam. Money got detected. But no ticket. Useless service. Not sure what is gonna happen to my money as well as tickets.


  11. pramod says:

    Sir I m not having refund amount I canceled ticket on 30 /9/14 . Bangalore to Shimoga are travels.. Plz Refund my money praposal no I’d 32434701

  12. CCI Support says:

    Please call to the above mentioned customer care number to known the booking details.

  13. vinay pala says:

    just now I tried to book but they received amount but didn’t issued ticket

  14. Amithanand Prabhu says:

    Oh my god…pathetic response from the call centre….08039412345 & 08033013287(Dinesh)……

    Its my money that has been debited from my account…and i get a email from they have received my order…but I dont get the ticket…while i check with Red bus @08039412345…they say that I need to book another ticket….

    Thanks to you Red Bus….No more business with you people…..

  15. naina says:

    Customer service is not proper. There was no pickup by the bus. Nobody is concerned about the problem. Harassment of customer in terms of inconvenience.
    I just want atleast return my money (refund).please see to the matter.

  16. B Janakiram says:

    refund is due to me. the relevant tin nos. are TFAD36555963 and TFAD97347993. my mobile number is 9394044457. I tried to contact your customer care number and there is no proper response. pl do the needful

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