Panasonic India Customer Care Number, Service Centres, Toll Free Number, Email

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Panasonic IndiaPanasonic India – Panasonic is a worldwide leader in the development and manufacturing of electronic products covering wide range of consumer and business lines. In India the company is a very popular household brand name with wide array of products like Air Conditioners, Plasma, LCD/LED TVs, Digital Imaging products like Cameras, Camcorders and Household products like Refrigerators, Electric cookers and more.

Panasonic India Customer Care Number:

Customer who have any issues/queries with regard to the Panasonic products can contact the helpline numbers of Panasonic given below. These are available 24×7 and users can contact them at their convenience, however for faster resolution of your complaints and queries always please keep your Model Number, Complaint Number, Year of Manufacture, Dealer name at which the product was purchased. This will ensure that the Customer Support Team can help resolve your queries faster.

Panasonic India Customer Care Toll Free No : 1800 103 1333, 1800 108 1333
Phone : +91-44-4288 9200
Universal Access Number : 1860 425 1860
Panasonic India Email : /

Panasonic India Consumer Electronics Customer Care & Service Numbers

Panasonic India Home Appliances Customer Care & Service Numbers

Panasonic India Registered Office

No. 88, 6th Floor, “ SPIC building Annexe”
Mount Road, Guindy, Chennai – 600032
Phone: +91-44-61089300
Fax: +91-44-61089899

Panasonic Head Office

First Floor, ABW Tower, IFFCO Chowk,
Sector 25, Gurgaon – 122001, Haryana, India
Phone: +91-124-6770400
Fax: +91-124-4596625.

Panasonic Service Centres India (PSP)

Panasonic Service Centres India

To create excellent Customer Experience for the Customers Panasonic has started the Service Plaza where customers can walk in to the Service Centers with the defective products. These service centers are branded as Panasonic Service Plazas.

Panasonic Delhi
1592,Outram Lane,Opp. Sewa Kutir Bus Stop,
Nr. North Delhi University,Kingsway Camp,Delhi
New Delhi -110009.
Ph.: (011) 32214545/32214546

Panasonic Delhi
B-74, Ground floor, Lajpat Nager-2,
New Delhi – 110024
Ph. No: (011)26280527

Panasonic Chandigarh
SCO 495-496,First Floor,Sector-35C ,
Chandigarh – 160022
Ph No: (0172) 5089961/5087861

Panasonic Hyderabad
G-2, Karnik Towers,6-2-967,Khairatabad,
Hyderabad – 500004
Ph No. (040) 23302610

Panasonic Chennai
568,Anna Salai,OPP(SUN TV)Teynampet,
Chennai – 600018
Ph No. (044) 24330344/32555565

Panasonic Chennai
No-106/A,T.H.Road,New Washermenpet,
Chennai – 600081
Ph No. (044) 43569491

Panasonic Mumbai
293/2327, M G Road, Opp Veena Vadini Bunglow,
Nr Dutt Mandir, Goregaon West,
Mumbai – 400090
Ph : (022) 64112244/28789636/98676 93967

Panasonic Cochin
41/1019, Shalom,Ground floor, Veekshanam Road,
Cochin – 682018
Ph. No: (0484) 2365094/2373472/4023494

Panasonic Bangalore
1/1,Ground floor, Radhakrishna Complex,
03,Ground Floor, Dr.Rajkumar Road,
6th Block,Rajajinagar,
Bangalore – 560010
Ph No.(080) 23159322

Panasonic Ahmedabad
2, Samudra Complex, Nr.Vallabha Dining Hall,
Jain Derasar Lane,Off. C G Road, Navrangpura,
Ahmedabad – 380009
Ph. No: (079) 26442764/26442920/30022920

Panasonic Jaipur
2-A Panch Vatika Hawa Sadak,
In front of Chambel Power House,Civil Lines,
Jaipur – 302015
Ph. No: (0141) 2225600/2225400.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

21 Responses to “Panasonic India Customer Care Number, Service Centres, Toll Free Number, Email”

  1. Bs B says:

    Complaint no. 1407-140686
    Dated 22 July 2014 approx 2 month
    You people should feel shame on your self, if you provide this type of service to your
    Have a another shameful day
    Shameless no. 1 rahul nagpal (self claim state head Punjab)
    Shameless no. 2 sukhraj Singh
    They are mostly busy in their meeting, when ever u call
    And in their meeting they decide how to make fool of customer
    Once again
    Have a shameful day

  2. Jaydeep Gupta says:

    Pathetic service by ICEBERG, 1/59, Ashok Nagar, Tollygaunge, India 700040. They send incompetent service man who do not understand simple difference between the mechanics of a fan and compressor. My split AC (cube 1.2 ton) had suddenly powered off. I logged a complaint thru your national helpline number and call was assigned to Iceberg, the technician couldn’t diagnose the problem and charged me for service. His diagnosis was due to low gas the entire AC (both indoor and outdoor unit) got powered off.

    After sales service is critical to generate sales number and if you continue with such incompetent service partners this sure will cost you big. Or may be this already is, before you could realize.

  3. AJAY NANKANI says:

    I have purchased panasonic A/c . within one year facing a problem with unit . no service from service provider n remote quality is too poor within one year it got dead. really facing a bad experience with panasonic. It was big mistake buying panasonic product .In future would not repeat this mistake of buying panasonic products.

  4. AJAY NANKANI says:


  5. akash kumar says:

    very poor service of panasonic….
    one buy this co. product & unfortunate the product get malfunction its miracle because the service team will not reply.
    Generally samsung,Lg,Hitachi co repaired the product in 5-7days and if major error occurs so within a month the product get repaired,, same in the panasonic team in minor error they will take 35-40days & major so the product will get after the warranty period.They were extremley very good.
    So their Service is v.v.v.v.poor

  6. Shirin says:

    Shirin Khedekar Hegdepatil
    experiencing a worst experience dealing with panasonic!
    I had bought a panasonic refrigerator on 18th April 2013. in the past 6 months we have launched a complain 8times for varied reasons. 1.water leakage ( five complains)
    2. no cooling
    3. door closure malfunction.
    in my curve complain your service executive told me that they need to change the sensor n the PC card. if ant party needs to be change within a span of 6months, that means its a defective piece . its not acceptable and aa very shame on your reputation.
    expecting your early reply on the same mall a faster action.
    Dr. Shirin Hegdepatil

  7. Ravinder Pal Singh says:

    Dear Customer care ,

    I have purchased 2 Split a/c vide serial no 6837101811 and 6837101805 through Vijay Sales ! When I purchased the product from them they said we will help in case of any service fault or requirement , but NOW they are saying that you call company for any service related queries !
    Moreover I am been trying to call your Service centre number from last so many days but NO BODY PICK UP THE CALL !!

    I feel cheated of buying Ac with bill , with guarantee product of such a reputed company in Air Conditioning , as I am running pillar to post for the service of my product !!

    Pls help !!

    Your loyal customer !

    Ravinder Singh

  8. jagvir singh says:

    my panasonic Air condistioner is faulty starting to continuesly this is not working properly
    plz check out this…
    Jagvir singh

  9. dishalearningcenter says:

    We have purchased Panasonic Color Copier ( KX-MC6020 model) last year almost same time. The product is still under warranty. We are facing sonsistent problem since we purchased this machine. We are spending money in many ways as service reps are asking manoey for parts which are not part of warranty. We do not know what to do. Where we can raise this issue?
    email :

  10. RAJU TANWANI says:

    We have purchased 9 ac. it’s in warranty Five ac are not working.complaint 86745 The Service representative told me that the board is going to be changed. Air condition problem is still pending last 2-3 days.

    Awaiting your positive reply soon

  11. Gaurav agarwal says:

    We have purchased a TV LCD32Inch in feb2012 , and it’s in warranty period . Now this stopped working . The Serivce representative told me that the board is going to be changed , and this will come in 3 days’ I logged the request on 5 Nov 2012 . and still chasing with them , nobody is there to update me properly what is the status of the board . I logged several request , these are id : PI-ASC-1211-012974 .aLSO PI-CS-1211-030239.,
    Still nobody is there , if they don’t have part why can’t they change the TV .at all , It’s really frustrated to buy from panasonic ,.
    Mu phone number : 9650044008

  12. Income Tax (Appeals),Ujjain says:

    sir, we have purchased three panasonic air condition 1.5 ton, but after one month gas was leaked from one of them AC, your technician fill up the gas , but after five months again gas leaking problem ahead, in between due to renovation of office air condition was totally off, it is the second time when the same problem is continue. the AC is in warranty period, we have already complaint in your customer care, if the problem will not solve properly i hope you should change the peace.

  13. Karmendra Singh says:

    I purchased 32 inch LED(TH-L32E5D) from Kay Dee Audiovisions Pvt. Ltd. Ghaziabad on 5 Nov 2012 (Rs.38400).
    But on the same day i saw same model on flipkart Rs.35590 with one year warranty
    After discuss with KD Salesman they told me flipkart don’t give me one yr. warranty .

    So,Please help me who will fraud with me and others.

  14. CYRIL SHIBU says:

    I purchased a Panasonic Microwave Oven from Bismi, Cochin on19.08.2012. From the very first use itself steam water was seeping thru all the pores and I made a complaint on 201.08.12 No.PiASC-1208-064757. The service people visited my house after a few days, took the motherboard and took it to the service centre. They could not solve the problem and assured replacement of the product, took photographs after working the oven for a few minutes. Now after two months, I am yet to get the problem solved.

  15. Henry Gomes says:

    When will I get my Air condition problem be rectified.
    Will it be in 2-3 days or a week.
    Service and spares should be stocked by your dealers
    to have good customer service.
    Awaiting your positive reply soon

  16. piyush says:

    i have a panasonic lcd tv. it switched off two days back. we called the service centre.

    he has charged us rs 1350 as visiting charges?????? i could not beleive it.

    we asked the call centre about service charges before the man arrived, and they said the person visiting will call and give us details.

    we have been told that the part gone bad costs rs 8500.

    can anyone tell me whcih company charges rs 1350 as visiting charges, when the service centre is 1km away from our home???????????

  17. Hari Narayanan says:


    I have a panasonic home theatre which has a 5 disc setup. The discs are not opening.


  18. Yash Paul Sekhri says:

    I am having panasonic refrigerator model NR-B34MB 342L bearing Sr. No. 9S5300436 purchased about 2 years back. I lodged complaint for repair with local service centre named FAIRDEAL. They visited on Saturday on 30th June, 2012 and have took out part for repair on that very day. Since then my Refrigerator remained unattended with remarks that part is not available with them and is likely to come from Mumbai.

    In case the company’s service centres do not have parts with them, there is no need to sell products by the company

  19. Shubha Priya says:

    We have a Panasonic Super Slim TV (Model No-TC-21RX20C) from last 3 years. First two years it was fine, then following issues occured:
    1. Remote stopped working though the Cell etc were fine. — We had toget it changed.
    2. TV starte switching off on its own—-We called Customer care and got it rectified. They took the TV away for days. Then got it back, it costed us around Rs.1200 (Sericecharges etc.)
    3. Now it again switches off an on, after putting up a request to get it rectified with the customer care, a person came and took visiting charges of rs. 100 telling that as the error is not obvious at that moment theycant do anything and we need to bring TV to their outlet.|
    4. A ay after that we kept asking them to come when issue occurred, a person came, he didnt even wait for the issue and opened our TV, changed a small transistor an resistor, and asked for rs. 650 (300 service charge and 350 for parts). The next day my Tv idnt start up at all, Power button light keeps flickering. We keep calling the person from Panasonic-name Hari Kumar-07838328512, he says he is coming and never comes, its been 2 days.

    Disappointed, we called Customer care ,however still the person has not come and they have promised another person would come.

    i think Brand Services are degrading day by day.people buy brand for Quality,however are often looted by misconceptions and frauds out there.

  20. Dinesh says:

    Dear Sir,

    We have purchsed EPBX of Panasonic just one year back and right after the AMC is over the authorised customer care center “Vantage systems” from bangalore sent us the quote and after us to pay the amc which got delayed due to some reason. After AMC over we found some telephone wite got disconnected due to BSNL person came to change the modem. We call for customer care help they came took one of the card and said due to some fluctuation card became faulty and can be repaired if we pay rs 5600/- after repaire they took another card and after 4 days sent another quotes for rs 1890/-.

    I have not seen any product of such a repute get falty in short duration. Either Panasonic is started making faulty machine or some “authorised customer care” taking the brand for a ride. Even chinese brands are more reliable and can work for 5-6 years without any fault. We have 30 branch offices all over India and all PBX machine are working fine without any fault. Something strange but shortly I am going to make this fraud public in media if I don’t get any satisfactory response from Panasonic.

  21. Mr.RaviKumar S Bojja says:

    Dear Sir/Madam

    We have purchased Refrigerator Model NR-BT263SS ( Panasonic ) from Prince Electronics
    Meghelaya Shopping Centre Shop No:67 Kalwa west Thane 400605
    on 18th Dec 2011 with in 10 days the product started making noise 9 Vibrating.
    My complaint is already with your customer care centre.Complaint No:1201-046519
    Your technician visited our house on 23/01/2012 found two problems

    1) . Motor of the fan making noise

    2). The evapourator coil vibrating.

    Both problems are not solved as yet.

    My question is 1), How was the product cleared by the quality assurance or technical
    supervision personnel at factory or the manufacturing unit ? Are they so careless?

    2) .Why should one buy your product & face these unnecessary head ache ?

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