LG Washing Machine Customer , Service Centers and Warranty
(31 votes, average: 3.55 out of 5)
Loading...LG Washing Machine Customer Service provides services to its customers with regard to any technical issues, warranty, and product registration. Customer Service Number is mentioned below for the customers to register their complaints.
LG Washing Machine Customer Care Details
Below provided are the toll free numbers for customers to contact their service providers with regard to any issues caused by LG washing machines.
Toll Free Number: 1800 180 9999 (BSNL/MTNL), 3901 0909 (Others)
Call an LG Support Representative on 1800 315 9999
Customers if you have any problems in LG Refrigerator, just mail your queries to LG Washing machine Customer Service mail provided below.
Email: lgservice@lgindia.com
Website: https://www.lg.com/in/washing-machines
LG smart Diagnosis
LG has just made the service easier and smarter for customers. There is no need to wait for an engineer to detect a problem. You need to dial smart diagnosis and wait for the telephone to tell you what to do or for a single visit by the service engineer with the solution and this system removes the hassles of explaining your problem and saves cost and time.
LG Washing Machine Service Centers
Below provided is the list of service centers of LG washing machines located in major cities of India. Customers can visit the nearby service center and avail the services offered.
Ahmedabad
Name : Lgeil Ahmedabad C.s.
Address : Lgeil, 233-234, Platinum Plaza, Judges Bunglow Road, Bodakdev Road.
City : Ahmedabad
Area Name : Bodakdev Road
Bangalore
Name : Pai Customer Care
Address : No:28/1A, 100 Feet Road
City : Bangalore
Area Name : 100 Feet Road
Chennai
Name : Lgeil Chennai Direct Service
Address : Lgeil, Aa11, 2nd Avenue, Fatima Tower, Anna Nagar (W).
City : Chennai
Area Name : Anna Nagar (W).
New Delhi
Name : Paras Services-del
Address : 1449/42, Main 30 Feet Road, Durhapuri.
City : Delhi
Area Name : Durhapuri.
Hyderabad
Name : Primus Infomatic And Software Ltd
Address : Shop No-18A, Methodist Complex, Abids.
City : Hyderabad
Area Name : Abids
Visakhapatnam
Name : LIVE Satellite Service
Address : D No. 47-11020/3, 1st Line, Dwarka Nagar, Opp. Sarovar Hotel, Ramaseshu Complex
City : Visakhapatnam
Area Name : Dwarka Nagar
Phone No : 8916666466
LG Washing Machine Warranty
For LG top loading and semi automatic washing machines there is 2 years comprehensive warranty. For front loading washing machines there is 10 years warranty on motors and 2 years comprehensive product warranty from LG.
About LG Washing machine
LG is one of the world’s leading electronic company which deals with wide range of home appliances. It holds presence in many countries along with India and offers best quality products with main focus on the latest technology. LG washing machine is one of the best product offered by the company that are available under the categories like front load washing machine, semi automatic washing machine, washer dryers and top loading washing machines.
LG washing machines are equipped with latest features like 6 motion technology, NFC tag, and inverter control and true steam. Six intelligent motions for better performance include stepping, filtration, tumbling, rolling, scrubbing and swing to cater to all kinds of washing needs. Inverter Control System generates less speed fluctuations and consumes the exact amount of electricity needed at every step and increases the washing performance.
For more information about LG Washing Machine, visit the official website of LG India Website provided above.
have purchased LF Washing Machine ( Full Authmatic of 7 Ltr.) on 11-04-2013 from Ravi Corporation, Station Road, Bharuch, Gujarat.
I have made number of telephone to your Bharuch Service Centre for demonstration of LF Washing Machine at my home.
I have received reply from your service station that we are coming today …. but after 06 days i.e upto16-04-2013 no one can came for demonstration.
I am surprise that this a way to deal with customer.
I have realised that I have made mistake by purchasing LG Washing Machine and I afraid about services offer by you in future.
Viral A Rana
Dear sir my lgwashing machine (double door) in wash tub is not run plese check my washing machine my mob- 09097988475 09718839234 vill- jharwa po – darya pur ps- harsiddhi dist – east champaran (bihar) pin – 845417
This is related with the complaint RNA120905081303 . We are very sad to inform you that we are very disappointed and dissatisfied with the service been provided by LG. We were the proud customer of LG since 15 yrs as we were using LG washing machine since 10 yrs without any complaint in the product but this year we had some major problem in the machine which lead us to buy a new washing machine and very blindly we choose LG washing machine only. on 1st of sept 2012, but when the techincian came for the demo we found a loud noise in the machine, the techincian could not rectify and said i will send a senior technician for the same after 2 days another techician came and attended and said we need to change the outer drum of the machine which will take atleast 10 days as we have to order the same from NOIDA. After 10 days both the technician came with the outer drum open the full machine changed the part it took almost 4 hrs and could not solve the problem instead added one more problem of leakage in the machine and they said we will send our senior technician to see the problem after 2 days another technician along with the 1st one came and checked the machine and said we will take the machine to the factory and solve your problem ,with out any chalan or reciept they took the machine from us on 19th of Sept 2012. In all these days we were already exhausted with a medical emergency in our family. It doesnot stop here after taking the machine no reply or any intimation that what further r u people doing with the machine and when we will get it back. As we were busy in the hospital we call up on the 9320113456 to ask what is the status of the machine here miss BINDIYA recieved the call and didnt even know what is the status and said your complaint is already solved , when we told her about the machine is taken to the factory then she replied that the parts are to be ordered from NOIDA which will take atleast a week so we waited after a week again when i called her she said it is still in process and this is when i asked her what is happening its your duty to call us and inform us if it is delayed what work are you people doing? in reply very rudely she told me that you come here in the office and see what work we are doing. this is a misbehavior which your customer care executives are not trained how to speak to the customer and also when it is your fault of not intimating us time to time . After her statement i told her i dont want to talk to you please connect me to the manager and then i spoke TO Mr. Sajid and then after some days Mr. Dinu or many more i dont even know their names who said you will recieve your machine with in 10days from now but after 20 days when i again called up this Mr. Dinu is replying that your machine is still under progress and we were not having your contact nos to inform you. i dont understand when you lodge a complaint in the computer you take all the details from the customer then how you dont have the customer contact nos to inform them about the status? They gave another weeks time and said you will get it on friday or saturday i.e. on 19th or20th of Oct 2012 . We waited so long but no replies or intimation from your side and finally very disappointed with the response and the work from your side. Finally when we didnt recieve the machine even on 20th We called up again on the above mentioned number where we came to know Mr. Dinu who promised us to give the machine on friday or saturday was on leave and i really didnot wanted to talk to that lady Miss Bindya who doesnot have eticates and manners to talk with the customers but had no option other than asking her about the status and she didnt even remember about all this and said Mr. Dinu knows about it so you call him on the same number tomorrow and if your problem is not solved today as promised then we will send your machine in the same condition what it is uptill now on Monday with your request but not assuring us to solve the problem. We personally request you to take strict action with this lady and give some proper training to the customer care executives. Please tell us When We will get the machine in working Condition as it is almost 2 months or We have to take some strict action by going to consumer court and solving the problem.
i purchase one washing machine two years before power cable inside is burning. i give the complent representative is come find the problem that cost. is nearly rs. 2000 i told to him take the cable and solve the problem he is tell to me it is time taking 2 to 3 days i give the complent to 8-9-2012 now now also he is not given the reply. LG is Waste dont purchase any
T Bharath Reddy
chandanagar hyd-50
9849134421
hello
i had bought lg washing machine from croma withan extended warranty of 2 years. i had complained in lg customer care and after 6 days person attended without even informing before on phone and said for replacement of knob. but from last 7 days he has not turned up. Request id: RNA120904057829
LG is really poor in after sales service. People should not buy any LG product. I registered complaints RNA120913029799 and RNA 120914074839 nothing is happening. Giving wrong numbers. Executives are not coming. Useless service.
LG Washing front loading machine repair. LG service centre took the washing machine for service. They told that it would be done in 2 days. Then after 1 week there was no response. There is no proper phone number. After 1 week they told me that it is not possible to give estimate, then I argued with them how can I agree for the repair without an estimate, then he gave me an estimate of 3000 Rs/. I said o.k and he said he will repair next day. Then the next day, I got a miss call, when I called them they told me that they can not do the repair and will return it and they asked me to pay the service charge and transportation charge, when I argued they have not done any service as they could not repair it, then they asked me transportation charges. So finally, I am the loser, I lost 10 days, follow up time wasted and waited for the transportation. Other private service provider told me that he would do the service at home and bring all the parts required. So I will have to follow up with this new guy. So beware of the LG service center in Bangalore.
LG Washing Machine Service is pathetic . I wouldnt recommend people buying this at all .
Customer service attending people are rude , dont pick up calls , never come as per their committment .
I live in T Nagar chennai and iam totally disappointed with the service support offered .
I think IFB is the best .
Dear Sir,
I had given complaint regarding LG Washing machine through free toll no and complaint no is RNA120626032479 on 26.06.2012 & RNA120707021879 on 07.07.2012
Service engineer came on 27.06.12 and inspected the machine and said motor problem is there and it has to be replaced and promised that with five days it will be done .
Again after calling them they said there is no spare parts available and order is given as soon as it is received he will attend. again we called on 07.07.12 they said still yet to get the spare parts suddenly on 07.07.12 evening he came with one motor and after opening the cover of spare part at our residence and he said it is not suitable for our washing machine. I am not able to understand so much negligence or not qualified service engineers. even till date there is no clue when will the spare part will reach service center and when will they come to my flat for rectification.
This is happening in metro city , I can under stand if it is any small city as the spares should come from main city etc. even today they told another four to five days it take that means almost 20-25 days to repair from most experienced people
Kindly inform me weather it is possible to repair or not
Regards
S.K.Jagadeesh
9869193127
Dear Sir/Mam,
I had bought Washing Machine of LG from
Snehanjali Retail Pvt. Ltd
4, Heena Gaurav Heights, Opp. Shopper’s Stop,
S.V.Road, Kandivali ( West).Mumbai – 400 067.
We had purchased the Washing Machine 6.2, Model No.7239UL on 25.01.2012 in the name of Harendra Shah.
They promised us to deliver the machine on 2nd feb but we didn’t receive it.
So we enquired about the delivery status on 2nd feb to which the dealer replied that the machine is out of stock currently and asked us to select other machine. So we went to take the refund back as we denied to select the other model.
When we went there at the shop to take the money back, but he told us to wait for 2-3 days more and promised us to deliver the same model.
After 3 days we received the delivery of washing machine, but the dealer had sent us the Second Hand Machine. The Executive who came to show the demo also agreed that it is a second hand machine to which we called the dealer again but he denied to accept it. After a lot of argument over the phone the dealer finally agreed that the machine they have sent was a second hand machine, which was in their warehouse and told us to use the same second hand machine they have sent.
Finally after so much, we lost our patience and told him to refund us our money back, but he is saying that it will take 20-25 days to refund as the money will come from the company and not from their shop. We now don’t want the machine or any replacement for that machine as this is totally a fraud case.
Also I would like to inform you that I am not the only customer who is the Victim of the fraud case by this dealer. We have seen 4-5 customers already at the shop who were fighting for the delay in delivery of the purchased items.
So now Please inform us how can we get the our money refunded within a day or 2 and also I would tell you to take the strict action against the dealer.
I request you to consider this mail seriously and take a quick and strict action,
Awaiting for your prompt reply ,
Chintan Parekh
+91 9773235485
022 2610 8857
Hi,
I had logged a complain21t on 16 Nov 11 using the toll free no. and was given a response that i will be contacted by the service centre.But there was no call made. The complaint no is RNA111116079076. When I checked on 21 Nov I was told that the complaint has been close by the technician. It is suprising because i did not even get a call from the technician forget about him visiting. When i told the Customer care executive he did not open the previous complaint but looged in a new one. The new complaint no. is RNA111121052389. i am still waiting for a call. The whole situation has left me highly disappointed.I hope someone will look into the issue.
Regards,Sipra
lg washing machine customer care and service centre are careless not once do they take immediate action to a complaint. The service technician that came to fix the power button of my 4year old washing machine that was working perfectly except for the button, the technician not only ignored fixing the button instead made a hole on the side and suggested i should use a pen to access the power button and not only did he spoil the look of the machine but also did something where now the machine takes nearly 5 hours to wash clothes and needs to be switched on again and again because it switches off suddenly while its washing. Please take immediate action its not fair that you come and spoil our things and make us buy new machine its unreasonable and its called fraud to do so. You might not want to loose your customers since lg has alot of different electronic items as well just because the Bangalore customer care and service technicians are unethical and frauds. please contact me on 9886171761 with a good technician who can fix the problem.
Toll free number for complaints is always busy. My LG Washing Machine Model No. WF-T7012EN is not working.
Dear Sir,
Thank you for your mail and request your attention to the following.
I have purchased the 5.2kg digital washing machine frontloading in 9th September 2010 in Sunder Radios Nagercoil. I have been facing problems with this machine since then and many times complaints have been registered. Service people have attended the repair three times and still they are unable to identify the problem. Still I am unable to use the machine for the purpose why I have purchased the machine. I have registered the complaint three times, after many reminders, the company technicians came and he said there is some technical problem with the machine and now the took our grievances in writing. He assured that he will be back the solutions is set right. Again the machine under repair. I am really upset and disappointed , because they have closed the complaint without even attending to the complaint. The last thing I expect from the company is, my machine should work smoothly. That is the purpose of buying this machine, paying such a huge amount. This is my 4th complaint . Each time I had to follow up many times and till date I do not find any responsible person attending to our complaints. I have tried for help in all directions and finally I have come to you. Kindly help, I have paidRs.35000/- towards purchase of this machine and till date I have not used this machine to the satisfaction. I feel my query should be attended by the company without fail. I have come to you as last help. The matter has been taken to the notice of the Branch Service Manager Mr. Selva Kumar on 31st August 2011 on phone message
As mentioned in the subject i Dr. Rekha Pathak, Senior Scientist, Indian Veterinary Research Institute, bought a washing machine from LG Best Shop, Show room: P-1/30A, DD Puram, Bareilly, Head OfficeL 3&4 MCI Plaza, Civil Lines, Bareilly, which is front load one, worth Rs. 31,400 which is supposed to be having a warranty of 10 years. the machine was bought on 27.04.2011, and since one week the machine stopped working in the sense that the spinner when kept on 1200rpm, used to make a lot of sound. this was the only problem. i complaint abt. the same on the toll free no. and it was assured that a vendor would be right there on the same day which didnt happen so. the complaint no. was given as RNA 110825094068. The next day someone came and sounded to have no knowledge about the washing machine and committed that he would be there again on the next day. as iam a wking woman, i took a casual leave and stayed back home waiting for the person but to my surprise neither the vendor nor his message came to me, finally i again contacted on the toll free no. 18001809999, enquiring about the same. i was told not to contact on that no. although this no. was directing for the repairs also.today some one came from the service centre and said that the machine will take atleast one week to get ok. since we are wking couple and no one is at home to take care, we are sufferring a lot with the present problem. i spoke to the person at service centre and he assured that he would provide me a stand by , but again the vendor informed that there were no stand by washing machines. who stands responsible for this agony? kindly do the needful. i want to say that if the machine is out of order it should be replaced but not repaired lest the innocent customer suffers.
Hi,
I had purchased a front load LG washing Machine last year from Big Bazar, near Hebbal, Bangalore. During past year none of LG representative visited me for its service. Is it so that you don’t provide any free service during the year. If, so could you kindly assign my area representative for doing the needful. Mobile 9880649544
LG Washing machine: F1056LDP 5.5 Kg. Front loading.
lg washing machine service is very worst and service technician also fraud guys. dont buy lg home appliance items.
I have purchased LG fully automatic washing machine from you retail supplier BOASH Residency Road Srinagar Kashmir in the month of May 2010.In the month of January 2011 the error arised in its window.I immedailty loged the complaint at the above given retail centre.This centre deputed a technicain namely Mr Wasim ( cell No.09419015408) to check the fault.Mr Wasim found the fault in the Window lock of Machine and its replacement within a weeks time.Now about two months have passed but nothing has been done so far.Is it the real custamor care of LG Washing Machine Industry.Please look into the matter and solve my problem.
Leave a Reply
sir please see that i have given cheque for amc that amount as cleared but i am not recived any recept for that amount . thay gave me temporary cash recept. cheque # 735376 amount 2719.00 bank syndicate dt: 29.01.2011 detail of my lg washing meachine WMFL MODEL WD 85260NP please send my recept my mobile 9845826335.9880775161 thank u
We had purchased Top Loaded Washing Machine from LG Products. We had purchased Dated 1-11-2010 and our Model Number is WF-7239UL and our SL.No.009NLXZ023290 and our contact number 9866233790,9246733790. And our Address is #2-9-4,Burnpet,Narasaraopet,Guntur Dt,Andhra Pradesh. But now Washing Machine is not working. Its in problem condition. First I had contacted customer care on dated 6-2-2011.Later Number of Times.And our Request Id is RNA110206047258 But still its in problem condition.We are suffering so much due to lack of her.Hence we request you to please make it clear this problem
i was using lg washing machine model wd-8001 c1 front loading for past 12 years. it have many problems now and so we decided to buy new lg top loading machine. we booked wwfn6866dn in priya electronics ashoknagar branch. we saw a demo piece there which had some scratches and very dusty. the manager assured that they will not send that damaged piece. but after full payment on 11th december they have delivered the same damaged demo piece to usafter 2 days.they cheated us.we many times asked them to give us fresh piece instead of demo piece in person and through phone. they do not respond to us. this is very bad expierience to us.the demo person who came here said the rat guard was missing.they didn’t even issue the warrenty card and users guidence catlogue.due to this me and my family under going sever depression. i doubt whether lg have stopped manufactoring and running business with old demo pieces. we will take this to consumer court if we didn,t get a justified reply for this mail.
My newly purchased washing machine model.no.11945 sl.no. # IND 095203228
not working ,thair wash tub is totally fail to move other hand feel some electric charges on out side of body .Pls .send yor technition immidiatly.
My Adress:
F-A20/1,Abul fazl Enclave ,Thokar No.04,
(Near Banna Peer School)
Jamia Nagar ,New Delhi -110025
Mobile no.9540458981/9582090931
dear sir,
i am facing some problem with 6liter automatic washing machine (Water pipe fitting problem) .so plesse send a service men . i am from Visakhapatnam my ph 9030995397 Flat No.408,Visakha Valley Heights Apts, Opp: Rural MRO Office, Veternary colony , VSP-530041.
Thanking you sir
dear sir,
i am facing some problem with 605liter automatic washing machine .so plesse send a service men . i am from jalandhar my ph 7696124521 house no 213 ,defence colony ,near to punjab institute of medical science
Dear Sir,
I have lodged the complaint regarding my top loading fully automatic washing machine which is not under warranty at least 10 times with LG call centre. However the complaint is closed without giving any reason. Initially one service engineer named Shri Saju from LG service centre Kannur made a visit (who neither able to understand Hindi or English, knows only Malayalam,) with a PCB which was not befitting for my machine. He insisted that it has only one function less than my machine hence I can manage with the PCB which I denied. Since than the behavior of Service centre Kannur is so ignorant that he is not bothered to undertake the repair. Kindly look into it alternatively I will be forced to drag him to consumer court. I further wish to add that even for my LG micro wave oven he could not supply me the required glass and expressed his inability.
(Sunder Lal)
H.No 119, NASA, INS Zamorin, Indian Naval Academy, Ezhimala
Payyanur, Kannur (Distt) Kerala- 670310
9447664453 (Mob)
i want the detergent powder to clean the tub of my LG automatic washing machine…please provide direct customer care number…I am in Hyderabad
I parches new l g washing machin ,,we are not having one phone no.now a days for give a complaint . i already 4 time call ur customer care bt nt any complent done till date not attained .My residance is at pune.
my namber :9850889539
6.5 tones model lg washing machine spin tub is not working …ph-0120-2754382
My LG washing machine is not working last one year & comlained done till date not attained .My residance is at ranchi -Jharkhand.
The water drainage system is not working of my washing machine.
Regards
CHANDRAMA SINGH
JSPL,RANCHI
M-09934360929
model no.WF-F7061DN 6 kg Fbricare lg washing machine spin tub is not working my address; 10-A Coromandel Park, Sriharipuram, Malkapuram Post, visakhapatnam- 11ph no. 99959098159 land Line-m 0891-2701930
Need a price list for LG Front Load & Top Load washing machines and there facilities to my mail .It is possible to mail immediatly????
KARTHICK Coimbatore 9043139559
My LG machine of 7 Kg have problem of drain system. already given a complaint but the problem exist since last month.
my lg washing machine spin tub is not running. my cell number is 9940014626. kindly take immediate action. i am in navi mumbai. CBD Belapur.
My lg washing machine spin tub is not working my cell no is 9815577527 please take immediate action
my lg washing machine spin tup isnot working
my address door no 53-F-AmmanNagar Komarapalayam Namakal Dt Tamil Nadu Pin 638183 my cell No 9443267475
please take immediate action Thanking you…
My lg washing machine spin tub is not working my address; Door no 9-8-155,jogavanipalem gajuwaka vsp-26.
Mobile no 9966616058
Please take immediate action.
My lg washing machine spin tub is not working my address; Door no 9-8-155,jogavanipalem gajuwaka vsp-26.
Please take immediate action.
6.5 tones model lg washing machine spin tub is not working my address; d.no 9-8-155
Jogavanipalem Gajuwaka vsp-26.mobile no 9966616058.
Please take immediate action.
we are not having one phone no.now a days your change the system to give a complaint its very problamatic for all the customers to give a complaint .
model no.wp9248 lg washing machine spin tub is not working my address; flat no 4, ssv aprts, muralinagar, visakhapatnam ph no. 9491788314