IFB Microwave Oven Customer Care Toll Free Number, Warranty & Support

STRONGLY RECOMMEND EVERYONE NEVER TO BUY IFB PRODUCTS AND SUFFER…. CHECK THE NUMBER OF DISSATISFIED CUSTOMERS. SO SAD FOR A REPUTED COMPANY LIKE YOURS.

My IFB microwave 30SC3 was giving trouble so I have called customer care of IFB and was given the ticket number12007067. repeated calls and reminders to attend to the problem fell on deaf years. Each time I call I have to wait endless on the answering machine and all they do is ask for my address and keep confirming my address as if i shift my house every single time I call them. I was so irritated after the number of times I called and finally shouted wanting to speak to the supervisor who also apologized and said the problem will be resolved within 24 hours and now it is more than one and a half months…. since the problem began.
finally after writing so many letters and making many calls, finally a technician came who surely did not know his job because the whole house electricity was getting tipped and then he said he fixed it and the mesh was dirty, which actually was not and then he charged me rs.230/- for home visit and then he the problem persisted, so I called him again and he said the unit had to be brought to the Bhopal office in trilanga, which we did take it there. they kept the microwave for 2 days and said it is done and so we brought it home to find they had not even put back the screws and it all opened out again…. The problem went on just like before. They said the electrical wiring was faulty and so I called the electrician and got everything checked, again necessarily paying and hiring an electrician.
Again we got another ticket number 12195510… I was just plain disgusted to the core at the attitude of a reputed company like IFB and cursed myself for fighting and getting a IFB microwave and the bad choice I have made.
Again I called the bhopal franchise people and their attitude and talk and behaviour was so casual. He tells me over the phone that they have checked the unit and nothing is wrong. So I said how could you say nothing is wrong when the fuse is going off each time I put it. He says, do one thing, go to your neighbours house and check if the microwave works there. I was frothing mad at those idiots. They are a usless bunch who need to be sacked with immediate effect for their callous attitude. brings such a bad name on the company too!
Then my husband checked and found out that there was something wrong with the door, as each time we closed the door the fuse went off so again we approached a friend who knew someone in IFB Indore sector who arranged a technician to come.
Now he came on Monday 13th January and couldnt find out so we told him it was the door and then he too found out that there is a mistake in the door/switch Then he said he would come today 15th in the afternoon. So I called in the morning to remind him that he has to come in the afternoon and he says, sorry I cannot come because I am going to sehore for some other service and so call this number Mr,Anil 9926534104. Called him and he says he will send someone tomorrow.
I have waited one and a half months without justice and at a time like winters when you really need a microwave.
II NEED JUSTICE……………..First a reputed company like IFB should have better qualified people to handle simple matters and something like Waiting from the month of NOvember to get a problem fixed is no joke.
They should compensate me for the losses I have suffered and the mental torture that I have been through.

CUSTOMER ID:3125862 location :new delhi

we have purchased microwave convection model number: 30SC3 ,2 years ago and since then it has some problem that it stops heating after few days. we have made this complaint many times. Firstly, the ifb people don’t come. n if they do they come after weeks that too when we make hundreds of calls. moreover they ask for money for their visits even though our microwave is in warranty period.
our problem has not yet been solved. they every time say that “some part have been damaged and needs to be replaced. we need to import the part from some other place and then take weeks to respond. we had a talk with Mr. RAMAN and he also hasn’t done anything. And yes these people that come at our place have charged many thousands in these two years.

and now I feel that it has been a big mistake that we bought an ifb product because ifb’s sevice has proved to be the worst till now. we are using so many products but haven’t had such kind of experience. the problem that begum 2 yrs back within a month of purchase of the product have not yet been solved. is this what ifb is famous for?? I am really very dissatisfied and disappointed with this.
I feel that all my money got wasted.

so pls if anything regarding this problem can be done do it as asap. waiting for your response.

Dear Sir/Madam,

Reg: Customer Complaint Location Bhopal

My micro oven is not working for last 15 days & I had lodged the above complain to get the fault rectified on 27th January but till now no one has attended the Fault.I have contacted many times on your Tollfree number and Local Bhopal MP office but till now no one has contacted

Thanks & regards,

Praveen
9229109442

I perched a Microwave oven sl. no. 005268120915001929 Invoice No. RI-1467-:-2012-13 on 31/12/12 from Guru ji ELECTRONICS PATAIL NAGER New Delhi, at the time of purchase they told me that the Demo session will be held with in 24 Hrs but no demonstration held till date (04/01/13 1700 Hrs.) I am very disappointed with this after sale service and decided will not purchase any product from your Company.
As I already perched a microwave so will you please arrange a Demo at my House (My Address already with you).
it is really worst experience of IFB Microwave Oven, I tried so many time on phone no. 09313779796 (Sanjay) which was provided from IFB customer Care Executive
( 18604255678) but nobody is picking up the phone.
please advice me what should be my next step for Demo of microwave.

I have purchased 17 ltr IFB Grill microwave on 12/11/2012 and I personally called for the demo to customer care 0n 14 nov 2012 . I have contacted twenty eight times but no result so far. Please do the need full immediately . Regards S K RAJ Mobile 9650600572

I am a professor of a reputed Institute in India. It has found that IFB Customer Care is not doing their job properly. Only they are taking the money as Annual Maintenance Contract. The service of the IFB is worst. After repeated calling to the IFB they are not coming to rectify the problem. IFB cheating to us all.

I had problems with my IFB microwave oven 30sc1 and I had taken AMC also for the same. I live in Nagercoil and the authorised service agents Aruna care do not attend phone calls when we lodge complaints. Already I had spent more than 4000Rs. towards service and AMC. However the results are bad. Today I went in person to the service station and informed but there has been no response. Pl. advise.
My contact no. 9884063858
complaint no.9471919

Dear Sir,

Our IFB Microwave model number 23SC inside. The heating is not happening as well as per time kept. We need someone to look into the same on priority,

Pls contact Santhosh at 8277128200

Thanks
Santhosh.Ch

We have IFB microwave 25SC2 purchased on17/04/2011 from bhubaneswar centre. I is not working. In this regard I have contracted to Bhubaneswar Service centre phone no. 9437579118, on 16th this month. On 17th. one person came and returned without soughting out the problem. Now they are not responding. could you plz help me……..

Dear Sir,
I have purchase Microwave product Model No 25SC2 on dtd 28/29 August 2011 throgh call centre Referance no is 7039880 , your enginer visit and chek he told reguired some part which he well replace fauly part ie magteum and open the microwave he carry with screws from microwave and microwave is in desabled condition after that he or from sevrvice chentre no one call to me or give clear picture when part will be rectivied or repair or make microwave in working condition
i have call 15 to 20 times some one from service centre told part is not avalabl and it may take time six months and on dtd 08/09/11 call to call centre your persion give new refrance no again ie 7111203 and he told no such complain earlier

kindly guide me were to go and microwave will work in wrking condition and how much time it required
kindly take neccesary action

Finally i was shocked last week that my complaint has been closed completely adn i raised a frewsh complaint

Its a shame for a company like IFB to offer such a poor service to customers
kindly guide me were to go and microwave will work in wrking condition and how much time it required
kindly take neccesary action
Regards
Mr S K Lal
M-9811395599.9953551103

I have IFB microwave which is not working.Can u plz inform me where IFB Microwave service centre in mumbai.If anybody know plz kindly let me know

i have bought a microvave just 2 months before…..and its door lock has been broken..
i have called customer care…technician came and said that the part which we want is out of stock…now it has been 4 days….could you plz help us..
compaint no. 5548110

dear sir/mam,
i bought an oven almost 20 days back and after requesting so MANY TIMES to customer care for a DEMO an executive named AMIT came after 15 days of my purchase.Amit had absolutely no knowledge or may be just the bookish knowledge about the product and on top of that he didnt know how to talk to customers.He was very rude and had no manners at all even to talk to females.A person who is representin a co.like IFB got a very bad name to the co.Till date there has been no one frm the company’s side who has attended to our complaint.We cant grill in the oven may be because we dont know but can you pl.send somebody who knows his stuff and talks properly to the customers..alka(7428464151,delhi)

Dear Sir,

I have purchased 30 ltr IFB convection microwave on 13/11/2010 and I personally asked for the demo and procedure for use. I have contacted Mr. Ravi (9312729399) but no result so far. Please do the need full immediately . Thanks.

Akshay

Dear Sir/Madam,

I have purchased IFB 20sc1 microwave. My microwave is not working.
So, kindly solve the problem as soon as possible.

Contact no: 9941960693.
Thank u

Regards
Chandrasekar
Urappakkam
Chennai-603202

Dear Sir/Madam,

In my IFB microwave oven start button is not working . kindly do the needful.

Contact no: 044-22234120

Ramya

NEVER EVER BUY AN IFB IN YOUR LIFE EVER !!

my micro oven turn glass plate broken i want to know were we will get it.please do the need full.my phone no is 9948024353

Worst customer care service , too pathatic..never seen such a worst customer care in my life.. i recomend to all customer never buy any product of IFB

Dear Sir,

Our IFB Microwave model number 23SC1 inside light keeps flickering since last 1 month. The heating is not happening as well as per time kept. We need someone to look into the same on priority,

Pls contact Arvind Pooja at 98404-29922

Thanks
Pooja

Dear Sir/Madam,

Reg: Customer Code 946092 & Complain No: 4465021, Location Chennai – 42

My micro oven is not working for last 3 days & I had lodged the above complian to get the fault rectified. After lot of follow up and 3 days of lodging the complain, one technician came & inspect the micro oven and finally said that the machine is working fine and don’t require any service and left the place ! He did not have any complain paper or Job Sheet which is required to be signed by the customer.

I object against this type of act of the technician and want to have the fault to be rectified with urgency to justify the value of the Manitenance Contract I have with you & the money you have received for the same.

Otherwise, I would have to lodge a complain to the Consumer’s Forum to get this issue settled with urgency.

Thanks & regards,

Bharat
9940051376

dear sir madam,
this is to inform yoy that my new one micriweaoven sum problam please retifi the complant
kindly imediattly attan the above complant
regards,
s.dhanalakshmi
pondy
9626831493