Faber HeatKraft Chimneys Customer Care number
Faber HeatKraft Chimneys
Faber HeatKraft Chimneys Customer Care number is given below for the customers to make use of services provided by Faber HeatKraft Chimneys Customer Care.
Faber HeatKraft Chimneys Toll Free number : 1800 233 4595
Faber HeatKraft Chimneys Customer Care number : +91 20 26930408 / +91 20 26930720
Faber HeatKraft Chimneys Customer Care Fax number : +91 2026930893
Faber HeatKraft Chimneys Customer Care email : sales@faberheatkraft.org , customercare@faberheatkraft.org
For more information about faber heatkraft chimneys , visit the website : www.faberheatkraft.in
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I have a problem with ignition in the Hob and not able to get this resolved and looking for right contact details and contact person at bangalore
I have a problem in ignition of the hob and not able to reach any contact person at bangalore to resolve. I need a contact person and the number for resolving the issue
we din’t get faber servicemen at bangalore since ayear pls get me the telephone number yelahanka bangalore
What is th epoint of Lifetime Warranty if the customer is made to wait indefinitely?
I bought a Faber Chimney (Mars) in 2006 with Lifetime Warranty (HYD 0832478) and got it installed in October 2007. The Chimney developed some problem in April this year and I lodged a complaint with the service centre at Secunderabad (No. 9136). It took a lot of persuasion to get the technician to take a look at the chimney, which he did on 6 May 2010. He said the motor had to be replaced and promised to get the replacement in 20 days’ time.
After waiting for a month, I started telephoning Faber’s Call centre and their service centre at Hyderabad. Finally, after nearly a week of constant telephoning, the same technician arrived, only to pretend that he had brought the wrong motor! He wanted one more week.
My patience was wearing thin and my kitchen was getting dirtier by the day, I decided to mail my complaint to Faber’s Customer Care Unit. I sent a mail on 3 June and I was promptly informed that my complaint would be attended to that very day itself.
Unfortunately, nothing happened for days and kept calling them and mailing them to remind them about the complaint. The oftener I called, the more callous they grew, often putting my call on hold for several minutes and ignoring my mails.
I want to replace the filters of my chimney model no 2905 . I contacted your dealer in
BTM layout, kitchen world, for replacement one week before so far he could not arrange or
supply the same. kindly give instructions to deliver the 2 nos filter to your service provider.
With regards
ASHOK KUMAR
I have one complaint number 129124 registerd in Delhi Faber call Center for installation of Chimney.Response is very poor.Proper information is not being provided as to when the representative shall visit.
hello
i purchased your product i mean faber chimmeny 900mm suction with glass top 3months back for our modular kichen
but its not suck properly
when make some fish fry in kitchen we can feel the smell in the hall
really it is aheadache for us
very bad
your service is very worst
hi
i puchased one of ur product
i mean faber chimment 900mm suction with glass top and 4 burner blak blass stove
really it is a head ache for us
when the maid make any fried items wwe can feel the smell in the hall
it doesnt such the fumes
it is very worst ans not usefull
and your service is 100%bad
we doesnt satisfy with your product
can you make any arrangement for this problem
if not we are going to make a consumer court complaint
hwy you offer a life time warrenty for this product
try to send one srvice personel to me and make neccesery action to rectify the problem as soon as posibble
Too bad customer care. I had never seen such a callous attitude from a group who had a good reputation. It seems Faber doe s not want to grow else they would not have ignored resolving customer issues. I wish senior management take a look and go for a turnaround in ther strategy.
As of the now the situation is too bad and is going for worse. wish good sense dawn on them.