Electrolux Refrigerator Customer Service Phone number
Electrolux refrigerator
Electrolux Refrigerator Customer Service Phone number -The customers can refer the Electrolux Refrigerator customer care numbers mentioned below and make use of the services offered by the Electrolux Refrigerator customer care.
Electrolux Refrigerator toll free number : 1 800 419 40 40 (Landline/Mobile Toll free) 39 40 40 40 (Prefix the STD code of the state capital)
Electrolux Refrigerator SMS Service : SMS to 53030 with ‘SVC’ in the subject.
For more information about electrolux refrigerator prices , electrolux refrigerator price list , electrolux refrigerator models , visit the website : www.electrolux.in
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Dear Sir/madam,
We own an Electrolux DFF 44 Refrigerator. From couple of days we noticed that cooling was not as it used to be. Stuffs kept inside it started perishing.
We tried to contact the service center at Patna and could locate one at Vivekanand Marg, patna 800013 (M/s. Central Services, Opp. A.N.College, 1/10 Vivekanand Marg, North S.K.Puri, Patna, Tel. No. 0612-2575412, 3261714). A complaint number (2816) was also given to us.
One Mr. Guddo visited our flat (which is just one lane besides the service centers lane) and inspected the appliance. As per his diagnosis the heating coil which defrosts the copper pipe icing, has developed a snag due to which proper cooling is restricted. On our request to get the same replaced he said that the subject spare is not readily available and it will take a couple of days to retrieve the same from the warehouse. Later on on telephone he said that his agency was the authorized service agency for Electrolux some times ago but now it is not and gave us another number 0612 3261714. On contacting this number we got a very cold response and said that he will check whether the said spare is available with him or not. If not then he will provide us with a phone number thru which we will have to arrange the spare and once we procure the spare they will replace the same.
I fail to understand which type of Authorized Service Agency it is which directed the customer to arrange procurement of spares, which primarily is the responsibility of the service agency.
You are requested to kindly look into the matter and intervene in order to facilitate early repair of the snag.
Your early initiative in this regard will be highly appreciated.
Thanks and regards:
Manoj Kumar,
Flat No-4C, Radhika Apartment, Opp. A. N. College, A.N.Path, Patna 8000`3, Bihar, Mobile.9430035308, 9431233265, email: manoj250764@yahoo.co.in