BSNL Customer Care, Customer Service, Toll Free Number

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Customer Care BSNL: Listed below are the customer care details of Bharat Sanchar Nigam Ltd (BSNL), including the toll free numbers, email-id’s and address for contacting directly. For any queries/issues with regard to taking a new connection, cancellation of existing connection, telephone, broadband or any other  BSNL services users can make use of the relevant information listed below. Besides contact details the page also offers information and links on BSNL products.

BSNL Customer Care Toll Free Numbers

Dataone Broadband Customer Care :  ‘1800-424-1600′
Sancharnet Help Desk  Service : ‘1957′
CellOne all India Helpline :  ‘1800 180 1503′ or ’1503′
BSNL broadband helpline : 1504 or 1800-345-1504.

BSNL Mobile, Landline Customer Care Numbers
Landline Customer Service Number : 1500 or 1800 345 1500.
Mobile Customer Service Number : 1503 or 1800 180 1503.

BSNL WLL : 1500

BSNL Web Hosting : 1957.

BSNL Web Conferencing:
Toll Free : 1800-111-233
Ph No : 011-45092300 / 2311
E-mail :

BSNL Complaint Registration
Users can book their Complaints by dialing “198″. This toll free service is available in all the landlines. Any complaints which are not resolved can be taken to the next level by addressing the Grievances to “12727″(for Circle Office) or “1095″ (for District Office).

Pay BSNL Bills Online
Users who are looking to pay their mobile or landline bills online can make use of the online payment service offered by BSNL.  The service allows you to check previous bill details, download duplicate bills and make payments for the latest bills. To access the online bill pay service click here.

About BSNL
bsnl-logoBharat Sanchar Nigam Limited headquartered in Delhi is one of the oldest & largest cellular service provders in India. The company has over 100 million mobile subscribers, broadband customer base of 3.76 Million and is ranked as world’s 7th largest Telecommunications Company.

BSNL offers wide range of services ranging mobile,broadband to other services for the organizations like Epabx, VPN, Leased lines etc. The company has also started its 3G services in 290 cities and is the largest 3g service providers in India. More information regarding BSNL can be found at their website:

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

68 Responses to “BSNL Customer Care, Customer Service, Toll Free Number”

  1. my land line with internet .04426203320 found not working till 12/10/2014 and i registered complaint many time by cell please take necessary action as early as possible

  2. Avinash Bothe says:

    Network in the area kesnand phata Wagholi pune. is collapsed since 3 days. might be one of transmission tower is not working. please resolve the problem as early possible.

  3. adarsh says:

    wallpaper 8 service was started automatically on my no.i sent stop 155223 but after deactivation it activates by its self .my balance cuts everytime .can’t find a way to stop it.&thar worst thing is that the customer care no never work .

  4. Parmar Bansi says:

    My landline 0832-2558347, of Vasco da gama is not working for last 10 days. Please look into the problem.

  5. Premkumar Nambiar says:

    I registered a complaint about my faulty BSNL landline vide docket # 112051841692 dated 01 Oct 2014. The issue is there is no dial tone. Any one calling to that number would feel the ring tone but it doesn’t ring in the house. Today I received a message that the issue is resolved. None from BSNL fixed the issue and checked by speaking to us on that number. I have, once again, registered a fresh complaint vide docket # 112053977262.

  6. CCI Support says:

    You need to again call the customer care number mentioned above and get the required support from the support team.

  7. G.Nagendra Rao says:

    sir ,
    I am from tirupathi in chittoor district ofAP. My land line no is 08772238394 . It has not been working for the last week. i gave a complaint on26/09/2014 and got message ,giving docket no112012389915. but without any rectification.. simply i got a message on29/09/2014 , it has been resoved. still the phone is dead. pl do the needful.

  8. Dear sir/mam
    I have a connection of bsnl landline and 2 mobile no. Also. My basic telephone no. 246259 in jaunpur u.p. which is fault more days. I want corrections to this no. So i meet s.d.m and next time t.d.m. t.d.m jaunpur told me it is not possible for correction of your no. I want correction. T.d.m. say to me if i do 15 basic connection in our area then my connection is i work. If i not able to this then my no. Is not correct.. If you check my no. And correction to this then i use this telephone easy. Please complaints resister my no.
    And give satisfaction.
    For any enquiries you can call my no. 9795836005 in any time.please checks my no.



  10. vivek says:

    WALLPAPERS8 Pack Subscription has been activated to my number (9411477090) automatically and when i am trying to contact customer care service, nobody is responding, i tried to stop the subscription by sending sms to 155223, but nothing happened. In a regular interval of time, balance is deducted for this. I need to deactivate this subscription. Plz do the needful as soon as possible and revertback.

  11. zaitun says:

    How pathetic! Bsnl toll free numbers r not working since may???? Not yet resolved!!
    It has been close to 4 months and I am facing the same problem today. How reluctant can bsnl be? Bsnl–i hope u r listening??? This is the sign of downfall of any business….reluctance towards user experience….shame!
    Bsnl…do some thing fast or lose your customer base…

  12. Gaurav says:

    I’m from Hyderabad ,my landline no. Is 27730025 and it is not working since 4 days and the customer service is very unresponsive ,,,,
    Kindly help

  13. phaniprasad chennamsetty says:

    Dear sir,
    My land line number is 08677-286547 with combo internet pack 950/-. internet is very very slow..

  14. A SRINIVASA RAO says:

    Dear sir,

    My land line number is 040-27240203 with combo internet pack. internet is very very slow. my friends in same apartment have Beam internet, for the same package the beam net is very fast, kindly consider my case seriously and help us other wise i had to think for alternate.


  15. Bhubaneswar Mahanta says:

    Single Channel Pack Subscription has been activated to my number (9439782136) automatically and when i am trying to contact customer care service, nobody is responding, i tried to stop the subscription by sending sms to 155223, but nothing happened. In a regular interval of time, balance is deducted for this. I need to deactivate this subscription. Plz do the needful as soon as possible and revertback.

  16. peri ramana says:

    dear sir , your complaint booking numbers 1500, ivr system goes onrepeating only selection of language , it does not move forward .and closes saying you have exceede the time . it looks funny . can you set right this gimmick.
    peri venkataramana

  17. Raghu says:

    I am from hyderabad
    My family lives at the paderu mandal which is of vizag district of ap. In the every week 1 or 2 times there is net work problem of 2 to 3 hours. This time its ridiculus they did nt have any signal from 25 th april 2.30 pm. I despretly want to talk with my family please refix the problem or please take care of the signal in the paderu mandal please please please

  18. Rajesh naik says:

    Dear sir,

    I understand value added services are a good source of income but without the consent of the customer is a great crime in my view. Your bsnl tune has unwantedly been activated in several customers phones without their knowledge making their account balance -40 rupees and then -2 rupees in every 5 days subsequently in my village. So all of us have decided to stop recharge and when you are not getting any more balance just sending a message ” your bsnl tune service is temporarily deactivated”.

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