Blackberry Customer Service Number

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Blackberry Customer Service number – Blackberry Mobile Customers can refer the helpline numbers & Service Centre mentioned below. You can contact the helpline for any assistance with regard to their BlackBerry phones, software & driver downloads,  bbpin & email , damages,online technical support and any other complaints with regard to BlackBerry products.

Blacblackberry mobilekberry Toll free number in India : 1800-4253-720

Email Support or

BlackBerry India Service Centres : The company has tie-ups with all the leading mobile phone operators in India and the mobile operator has installed support centres for Blackberry phones. Users can contact the following numbers based on the service they are with

Airtel: 7070 (BlackBerry toll free) & 98714 27070 (from any phone)
Tata Teleservices: 121 (Postpaid) & 12524 (Prepaid)
Vodafone: 98 (BlackBerry toll free) & 98200 98200 (from any phone)
Reliance Mobile: *363 (BlackBerry toll free) & 30336363 (from any phone)

For more information about blackberry mobile , blackberry mobile rates , visit the website :

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

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224 Responses to “Blackberry Customer Service Number”


    Dear Sir

    I purchased blacberry Q10 ON DT-06-06-2014 SEND IT REPAIR ON DATED 14-10-2014 TODAY 22-11-2014 STILL I HAVE NOT RECEIVED MY MOBILE FROM SERVICE CENTER (S.N.-357759052459740, ID-3309, SRN-9034003309).



  2. parth says:

    sir,my phone is not working properly and i have updated my software of bbm 9220
    problm is that its network loss, and auto switch off, and heating of set most of the time.
    i want to replace it .
    i have purchase if 9-10 month before.

  3. Ashish Pandey says:

    Hi. its not working phone as call or internet and battery is getting low in 2-3 hours

  4. Manjunath says:

    Am using blackberry z10 with airtel network provider, when i used my mobile for 15 mins in 2g net. It started heating up and that time am not able to make calls and I observed the same thing when i using games. Even If i play games for 10 mins it got heating.. Could you pls help me with this. what can I do with this.

  5. CCI Support says:

    Kindly dial to the above mentioned customer care number to submit your complaint.

  6. AS Babu says:

    My Z30 Purchased 6 months back is having the issue of battery draining in 5 to 6 hrs.
    and heating.
    surprisingly BBM is showing to consume 60 percent of power even thouh I never use that .
    AS per service centre software is updated and installed vesion ,still battery draining and heating pesist. I am fed up with the un relaible phone of which battery drain in 5 hours with out using. For inital one month battery was giving 24 hrs.
    I want to replace the phone under warranty.
    Pleaze advise

  7. admin says:

    Hello Ajay,

    Please remove the battery and re-connect it back again. Inspite of doing this still if you find the same error then you would have installed a application which is not supported by Blackberry in that case please uninstall it. In case if you are not able to uninstall the application please go to the nearest blackberrry service center and update your software. That would solve the problem

  8. Dear Blackberry ,
    I have taken the balckberry phone from last 10 yrs but now i am feed up of the services provided by your esteem customer service team in udaipur rajasthan , i have left my I phone and bought Z3 but with in a month the display was not working i have given the same to our service center in udaipur (rama telecom udaipur with job sheet no 9054003226 on 13 september but as on date that customer service guy does not have an idea by when my phone will come back i am have a job sheet with retun date of 1st oct , kinly provide me a resolution for the same even your esteem company doesn’t give a back up phone to his customer when u know that BB is used by the corporate or business people…

    i have send the same mail to BB online you also forward the same to your higher ups and get me a solution

    PLs provide a imitate solution else will have to take some legal action


    Chirag bhatnagar

  9. ajay mehta says:

    Hello sir my blackberry 9300 just stop working unexpected and any time I try to open itthere is this message that use to displany on the screen that App error 200

    you have any solution plz send my mail id or cell no.+91-8285106121

  10. rahul says:

    I had a terrible experience with Blackberry Ajmer. I hope you are the right person to contact.
    On 29th morning I approached Blackberry service centre Ajmer Rajasthan as my blackberry bold 5 was complete dead, They were supposed to update me regarding the cost and issue but no call received. On 30th I went to the service centre and they told be that it gonna take 3 days(2nd oct delivery) and Rs 2200. On 1st Oct I called them and they told me that phone is fine and i can collect by 2nd Oct but on 2nd Oct when i went to store they told be that the phone is not working and when i asked them to return the phone I found the phone in a very bad condition with the broken screen.

    I really want to escalate this issue it was a very bad experience and the way they treat the customer is really pathetic, I think it was my mistake to reach out the blackberry service centre.

    Can you please investigate this and please let me know what action you are going to take against them.

    Pathetic service centre

  11. CCI Support says:

    1800-4253-720 is the Blackberry Customer Care number. By dialing to the given toll free number customers can enquire about the products, submit your queries or complaints to the Customer Care Team.

  12. Dhananjay kumar says:

    I want to known about blackberry coustmer care no please

    my no is 9934655398 you can message no email please

  13. CCI Support says:

    Kindly call to the Customer Care Numbers mentioned above and get your problem solved. If required they will try to solve your problem by asking you to change the settings in your handset.

  14. deepali says:

    i have blackberry bold . it was working fine and after 1 month suddenly network lost and now only prepaid sim is working on this phn

  15. Dharmendra Singh says:

    Dear sir ,

    I’m faceing probloum in my bb bold 9700 for any file opening my phone programing so late plz help

    Dharmendra Singh

    Lucknow india

  16. gabriel says:

    Hello sir my blackberry app world just stop working unexpected and any time I try to open itthere is this message that use to displany on the screen that your Administrator is preventind you to use this application so I should contact my device Administrator

  17. ibrowizi says:

    Hello sir
    Pls I wanna make a complain that I can’t ping with my bb9790(bold 6)the network provider told me that the problem is from my is saying not connected to blackberry while my network is still active.

  18. Mrs Mali says:

    Dear Sir. I got a problem with my blackberry 9790 the blue led with shows activated bluetooth always appead on the screen whereas the bluetooth is off, and since then my backlight dosen’t work I can’t use my phone during the night its dark . Please help me

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  20. brijesh says:


  21. satyabrata sardar says:

    Dear Sir,
    I am Satyabrata Sardar purchased a Blackberry Curve on 23rd June 2012, Due to create problem, on 22nd April I went to your authorized service centre ( 77, Elliot Road, 1st Floor, Near Suruchi Restaurant , Kolkata – 700016, Ph No – 03344026290.), they received my mobile and asked to wait for 15 days, After 20 days they informed me that my mobile has returned without repairing due to some liquid spread (like) over the mobiles board, And I have to pay 80% cost of a new Mobile to repair it.
    Within warranty period is it the right way to giver service?? I am totally dissatisfied for the same.
    I am working at Hp( Hewlett Packer), me and my West Bengal team’s first choice is blackberry, For this incident we never go for blackberry, we will quit to other mobile company. It will create a big negative feedback for your company
    Please do the needful, I will be grateful to you If you kindly arrange to repair this at a free of cost.
    Service Sr : LN 11246
    M/C Serial No :- 351892059201454

    Thanking you
    With Regards
    Satyabrata Sardar

  22. sana says:

    13 May 2013
    This is to bring to the notice of BLACKBERRY department people that I have given my blackberry phone to your repairing centre as it was in a warranty almost one nd half year ago.But I haven’t got my phone back till now whenever I asked them that I want my phone back. They said that it has gone in the company .But till now I haven’t got it and now your dealers are saying ki they lost it and cant do anything in that. IS THIS A WAY TO DO WITH OTHER PERSONS THINGS?? I USED MY PHONE JUST FOR 1 MONTH AND AFTER THAT I HAVENT USED IT.
    You just tell me that why are you not giving my phone back to me, its been almost 1nd half years that you are having my phone with you???????

    its a request to the blackberry department to kindly give my phone back.


  23. Prem Kumar Jha says:

    Dear sir
    I bought blackberry curve 9220 mobile from market My problem is my handset so many time hit then show low batty so Plz let me know the solution for it. Plz tell me your blackberry service center in east Delhi area because i m live in laxmi nagar Delhi 110092

    also confirm process recovery password due to i am entered 6 time wrong password maximum time 10 so please confirm on urgent basis

    note -:your customer service is very bad ,poor
    i have calling 35 times but i have not found any response
    Prem Kumar Jha
    Ph. 9910340986,9868584818

  24. Anmol dang says:

    I had bought a new blackberry Z10 on 20th march 2013 and had some problem with the cellphone so gave it in the service center but they refused to give me DOA letter stating there is no problem with my phone but i used cell phone again for some days but still the problem was there in cell phone i again gave the cell phone to the service center for the problem but they returned  changing the display which had nothing to do with the problem i stated and after i received the  cellphone it had some scratches on the phone so i havnt collected the phone and if i dont get a new phone i will lodge a complain against your company and also put a charge back on you because i have been harressed badly by your service center people

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