Blackberry Customer Service number

blackberry mobile

blackberry mobile

Blackberry Customer Service number – Blackberry Mobile Customers can refer the helpline numbers & Service Centre mentioned below. You can contact the helpline for any assistance with regard to their BlackBerry phones, software & driver downloads,  bbpin & email , damages,online technical support and any other complaints with regard to BlackBerry products.

Blackberry Toll free number in India : 1800-4253-720

Email Support
TSSAsiaPac@rim.com or
TechnicalSupportSalesAsiaPacific@rim.com

BlackBerry India Service Centres : The company has tie-ups with all the leading mobile phone operators in India and the mobile operator has installed support centres for Blackberry phones. Users can contact the following numbers based on the service they are with

Airtel: 7070 (BlackBerry toll free) & 98714 27070 (from any phone)
Tata Teleservices: 121 (Postpaid) & 12524 (Prepaid)
Vodafone: 98 (BlackBerry toll free) & 98200 98200 (from any phone)
Reliance Mobile: *363 (BlackBerry toll free) & 30336363 (from any phone)

For more information about blackberry mobile , blackberry mobile rates , visit the website : http://in.blackberry.com

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77 Responses to “Blackberry Customer Service number”

  1. kishan patel says:

    i am kishan d patel.i visit this web-site.this web-site is very useful………..i love this web-site ..every people visit this web-site.plese

  2. Ravindra Mayya says:

    Hi,

    I had given my hand set of blackberry 8320 phone to Vodafone store located at Prabhadevi store on 15-09-2010 and the issuer name is Mr. Ravi and the Job sheet number is 64.
    The problem was .
    1. My Track ball not working down wards intermediately.
    2. Network congestions while roaming
    3. Battery drained up after 1 to 2hrs talk time.

    they accepted the phone for the above complaints. And they promise me to call after 14 days to give the status.
    I never received the call from you and I went to the store to see the status. Your executive Mr. Ravi he is so arrogant and told me that your mobile is out of warranty and you have to pay Rs 815 for the inspection charges. So I asked for the reason and he told it is water logging so your phone is void for warranty.
    I spoke to the store manger a lady executive (Shivali)she promised me to send the mail regarding the warranty issues Till today I had not received any mail and i am tried calling the store number. They never pick up the phone. If I try more than twice they just turn off the mobile or send the busy tone.

    I work in the office. I will never go for the field job or I never ride a motorcycle, I never went in the rain. How my mobile get water logged. This problem was before the monsoon.

    My whole work is held up with no mails nothing. So I fed up and went to store on 07-Oct-10 and paid the inspection charges. Mr ravi promised me to give mobile after 2 days i.e. on 09-Oct-10 after his confirmation. He called me on Monday i.e. on 11-Oct-10 told me to collect the mobile. I Had informed him earlier that I stay at Vashi. So I went on Wednesday i.e 13-Oct-10 to collect it. I was surprised and shocked to see my phone. It was in the worst condition.
    He said you will receive the mobile as it where is condition. No work will be done.
    Buttons of my mobile totally pressed and it is non operative and trackball is very hard and it not moving. And they had reset the mobile and now it is totally non-useable mobile.
    If the phone is warranty void.
    1. They are supposed to send back mobile as it where is condition.
    2. Why They had tampered my software and it is not functioning.
    3. Why my keys are pressed and assembled in the bad manner.
    The executive told me he will repair and restore it to the earlier condition and he will let me know by evening.
    I am requesting you to give my mobile back as it where is condition within this 3 Working days.

    I really appreciate if you do the things better.

  3. Parveen Kumar says:

    Dear Sir,

    I have purchased a Black Berry Model no. 8520 on dt. 24.07.2010. It gives problem since 07.11.2010. I had approached to your service center at HISAR (HARYANA) namely Shri Balaji Communication and deposited the handset on dt. 08.11.2010 vide the memo no. 1973.

    Till date, the service center personals give me next day, next day and again next day. I’m very frustrate to their reply. I’m surprised the how the customer will suffer after purchasing a world renowned product by your service provider.

    Please suggest me the solution in this regard.

  4. Anonymous says:

    hi i have blackberry storm 9530 handset .i am using it here in India, with airtel mobile services but i could not use the internet facilities in it. bcoz my service book entries is lost help me or send me service book entries

  5. Dinesh Sharma says:

    Sir, I already sent you several compalint sabout a blackberry which you
    people are not making perfect according to promise with clients like me.
    Please go to previous mails and get back to me. The attached file is the
    reciept of mobile phone which is not working perfectlu after given twice at
    your service centre. Please see the attached file.

    Regards,

    Dinesh Sharma on behalf of Sunil Kumar (9811445396)

    +91 9810000157

    ————————————————————

  6. rahul says:

    i purchased a blackberry cellphone from dubai… blackberry 8900 curve, it costed me rs18000 bt there is no 3g in it, n now blackberry has launched a cellphone blackberry curve 3g which costs rs18000, i want to replace my blackberry wid d new one……..

  7. Hari says:

    I got a Black Berry 9300 Curve 3G phone , the track pad is not working. While u switch of & switch on Some Inception 5 >=5 message comes on.

    Now with the track Pad too not working it is miserable, could anyone help please.

    My service provider is Vodafone India.

  8. Sidh says:

    Hi
    I got a Black Berry 9700 Bold in Sept. last. From the day one i am facing a voice cracking problem, most of time no doen’t connect in 1st dial. And now 2 moths old mobile is not working. When i will try 2 start it bar comes till 10% then restart. What is the prob. with mobile. If in 2 moths BB is in this condition than what about after warranty. 250000/- amount is not a low price to pay for a mobile. You should tell me what 2 do. I am supposed 2 go Service Centre 2morrow. But what they will do.

  9. mihir patel says:

    hi there i brought a blackberry strom 2 9550 from us its working fine like calls and sms.
    problems
    1. i get only one option instead of two in setting my email
    2 dont know where to set my grps setting
    3 which browser to use for gprs as the one installed is a hot spot browser
    4some of the modules are missing even after istalling the latest device software through deesktop manager paticularly BROWSER, EMAIL SET UP , PHONE AND BLACKBERRY MESSANGER
    please guys help needed if any one has similar problems and have a solution for any of my problem mail me at pmihir@gmail.com

  10. heera says:

    hi there will some one tell me customer of BB

  11. chalamalla says:

    I got a Blackberry from UK which is unlocked i am using it here in india, with bsnl mobile services but i could not use the internet facilities in it.

    it showing uk code 444 like iam in india every call in existing number 444 showing kindy help

    Kindly assist me

    Thank you.

  12. SAMUEL says:

    how to cnfiger my blackberry 9300 for gprs

  13. shashank says:

    i have lost my phone blackberry 8520. is there a way to trace it. is there any customer care no. email me at shashankkhetanis@gmail.com

  14. Pawan Mahajan says:

    i have buy a Blckberry Curve 8520. it is good phone but now when i m using camera i m not able to make Zoom and a sign of * display on screen when i scroll up and down the touchpad. so pls solve my problem.

  15. Karthik Sridhar Iyer says:

    I had a blackberry 8900 curve. It got stolen this morning. Now I don’t have the phone IME number to track it but I do have the blackberry messenger PIN which is unique to each BB phone.

    My queries are:
    1) Can I track my BB phone by the blackberry messenger PIN?
    2) How can I reach the BB India service centre? Are there any in Mumbai area (If yes, then pls mention the contact address and numbers)
    3) Can I recover my SIM contacts in any way?

    My email address is kudoskarthik@gmail.com

    Kindly help me find my lost cell phone.

    Thanks,
    Karthik Sridhar Iyer

  16. Mahesh says:

    My Bb 8520 curve is not booting and it is showing constant red light. how this problem can be resolved?

  17. Anjali says:

    I have bought a BB curve 8520 from Germany to India. After I loaded the phone numbers from my old phone, German country code appears before each number. As I have a BSNL ( Cellone) connection within my area I couldn’t call up. How do I change the country code?
    secondly I have taken the 3G internet connection from cellone. But unable to activate the Wi-Fi network so the internet is not working in the BB.
    Kindly help me.

  18. Mohit Khullar says:

    Dear Concern,

    With deep disappointment and anguish, I am constrain to write this letter.

    I have purchased Black Berry mobile handset (Model No. : 8900, Pin No. 224CF752) which, somehow, developed problem in the ear speaker. I have deposited the set for repair with M/s Redington (India) Limited, Khurana Brothers, R-51, Main Vikas Marg, Near Manglam Building, Above Hot Spot, Sakarpur, New Delhi – 110 092, and was issued complaint no. 1274, dated 17th September, 2011 (copy enclosed for your ready reference), at around 1751 hours.

    I was assured of a resolution within seven days, for which the vendor also charged me Rs 650/=. However, in spite of passage of more than 20 days, I have not received my handset back. Upon repeated reminders, I have been informed that they have shutdown their office and moved to Janak Puri. I think such fraud and unprofessional agencies should not be the part of Black Berry. I want a serious action to be taken against this Agency, before I proceed for consumer court.

    Kindly ensure that I should get my handset, with repair, within next 24 hours

  19. Balaji says:

    Hi,

    I had purchased Blackberry Bold 9700 handset from Dealsandyou website marketed by Ritco Marketing group,Delhi in India.

    Since the day i purchased, had issues in configuring emails. Enabled the plan with vodafone and airtel to check on this, but unfortunately the “edge” icon is not getting displayed in CAPS and the ‘email setup’ icon is not displayed in the ‘setup’ option.

    Further to this, I had raised this issue with the seller (dealsandyou & Ritco) but they are not helping out in this regard.

    These sellers and website guys are cheating customers and request everyone not to buy these products and end up facing issues and nobody will support on this, neither the product guy nor the seller.

    Hoping that some action will be taken against these sellers after posting here.

    Regards,

    Balaji

  20. K S Mehta says:

    I had purchased a blackberry curve handset which has a battery problem. I have also given the set at your service station but the problem is not yet solved. The set was recently purchased and developed such a problem. I think the battery in the handset was duplicate and that is why such a problem has arised. The handsets of blackberry are known for its quality and are also premium products compared to any other brand. Customer like me purchases such a product for his convenience and such a duplicity happens than what can be done. I would appeal the company to kindly look into the matter and do the needful.
    Also would like the company to check if their is any fraudulent happening.
    Please reply me within 24 hours
    Message sent on 02.01.2012 at 20.30hrs

  21. sharan reddy says:

    i bought my blackberry torch in florida us, so after one month when i connected to a external speaker it stopped working normally, its hanging within 5 minutes and restarting, no sound for outgoin =g and incoming calls.i even updated my softwares….no i dont know what should i do with that.

  22. Aamod Rao says:

    i recently bought a 9860 handset. but now i don’t know what to do , throw t or throw myself in front of a moving car. the sound stops working and i have to reboot the phone again and again to get sound back on. i will get calls but there will be no sound .. i can’t hear the caller nor can they hear me..
    i have gone to the service centre a number of times but no results ……what am i supposed to do?

  23. Tejas Mehta says:

    Hi,

    I have got Blackberry 9530 from US and its unlocked phone and here in India i am using Vodafone as service provider.

    The Vodafone services are working fine but i cannot use Blackberry services its still showing edge in lower case only.
    I had called Vodafone Customer care they were telling that the Blackberry services are activated but the Blackberry phone is not registered in Blackberry server.
    Please assist me how to register my Blackberry 9530 phone so i can use my Blackberry services.

    Thank you,
    Tejas M.

  24. Amrik singh says:

    Hi All,

    I have blackberry curve. which was stolen on 15th jan 12′ . Need a answer that can we track the blackberry .

    Kindly help me out .

    Thanks and Regards,
    Amrik Singh (9990296261)

  25. Moni says:

    Hey,

    Is there any damages or effects if i change the mother board of a 9700 blackberry ? might it go worse or what are the possibilities of something bad might happen ?

    Thank you

  26. Manish Agarwal says:

    Dear Sir / Madam,

    I am a very delight customer of Blackberry smart phone. I am already
    having 10 handsets in my family.I wish to inform you that, I am very
    disappointed with the services offered by the blackberry services.I
    fail to understand that RIM being the key player in International
    market is being failed to satisfy the customers in the Indian market.

    I have given the blackberry 9780 model to the SRI VINAYAKA
    ELECTRONICS, Hyderabad four times since I have puchased the phone in
    june 2011 for the same complained.(You would have the record as I have
    been submitting it to the same agent). The agent has also seen that
    every time the phone is brought back it is sealed. The screen is
    completely getting blank. In the first instance my complete data was
    also lost. I am a bussiness man and I hope you understand the
    importance of the data .

    I fail to understand such poor customer service from a international
    company
    I was delivered the faulty handset by the service center 3 times
    during this period, but every time i had to return the handset to the
    company for the same problem. How can the handset be returned form the
    company to the customer 3 times without being repaired ? ?
    Apart from this, there is no follow up for the customers, If it is
    taking extra time from the committed time, then the company must
    inform us.

    For last 15 days agent has been saying that he has already spoken to the zonal head and he assured tht the fault would be rectified but now he says tht the company not ready to rectify the problem under warranty. He also intially said tht the delay was due to stopped prod in the current model.If the company is not able to rectify the fault and then putting it back on to the customer , is absolutely not expected from a reputed company like BB.If they were water traces found how come the same problem has been repeated for 3 times in last 6 months. I normally keep my phone with utmost care and still cant understand what the company wants me to belive.

    I want you to take the necessary strict action & deliver the phone at
    your earliest or else refund the amount of my handset or at least give me an option to buy another handset if the model is closed by paying the difference amount. If i would be aware of such type of customer services being offered by RIM, then i would never take the handset & nor recommend anyone.

    Looking forward for your reply.

    Also I have been repeatedly asking the agent for zonal heads number but he doesnot want to give it , which i really cant undersatnd why. So if Mr jagadesh you are the concern person then mail me your number or call me on 99851 72000

    Details:
    Model : Blackberry 9780
    IMEI No: 357175043277309
    PIN No : 277CEED8

  27. ASHWANI KUMAR says:

    Dear Sir

    i have CDMA curve blackberry phone. it was out off order two times with in six months in a year. now its ringer,speaker phone not working. battery back up is too low. it will gave backup five or six hours after repair. i spend 13000/- on it. it worth’s no more 1000/- rupee phone.

    if you have any service centre in Chandigarh or any permanent solution
    kindly guide me

    Regards
    Ashwani Kumar

    09216899880
    09815701685

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