Videocon Refrigerator Customer Care Number, Service Centres, Warranty, FAQ
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Loading...VIDEOCON REFRIGERATOR CUSTOMER CARE – Listed below are Videocon Refrigerator Customer Care, Toll Free Number, Email Support and the major service centres of the company in India. Videocon Refrigerators are serviced across India via the service centres in all major cities and towns, all that you have to do is raise a complaint with the Customer Service team and the service team would be sending a repair person to your place as per their standard timings mentioned to you.
VIDEOCON REFRIGERATOR CUSTOMER CARE DETAILS
Videocon Refrigerator Customer Care Number is given below to contact the service team for any queries regarding Videocon Refrigerator. If the customer has any issues with his refrigerator he/she can write to the mail provided below and call the customer care to help you with the problem.
Toll Free number : 1800 419 40 40 ,
Dial 39 40 40 40 to get Instant service (add std code before dialing)
Contact Numbers : 02431-251501, 02, 03, 04
Email : customercare@vgmail.in
Customers can also send your queries through SMS , just type SVC and send to 53030
Website : https://videoconworld.com/refrigerators
VIDEOCON REFRIGERATOR SERVICE CENTRES IN INDIA
Bangalore
Gx System And Service 4/4 ,
12th Cross Bts Main Rd,
Wilson Garden,
Bangalore -560030
Phone Number : 9164843093.
Hyderabad
Srinivas Electrical Appliances,
3-3-1008, Kuthbeguda,
Koti, Hyderabad-27,
Telanaga.
Phone Number : 9490374309.
Delhi
Tipl – Delhi a-71/7,
Rama road nr.kirti nagar ,
Metro station. New delhi- 110015
Phone Number :01164721300
Mumbai
Tipl – Marol Plot No.4,
2nd Floor, Office No 206 Marol Bhavan,
Marol Co-Op.Industrial Estate,
Near Marol Bhawan.
Phone Number: 7738371584.
Kolkata
Name : United Refrigerator Company
Address : 88B, AJC Bose Road.
City : Kolkata
Area Name : AJC Bose Road.
Phone Number : 3322168292
Chennai
Name : Emerald Marketing Services Pvt Ltd.
Address : Post Box 219, Aberdeen Bazaar, Near Clock Tower.
City : Chennai
Area Name : Aberdeen Bazaar.
Phone Number : 9434280786
Videocon Refrigerator Warranty
The warranty period is one year for the product and 5 years for the compressor. For more details on warranty please contact customer service number.
About Videocon Refrigerator
Videocon is widely known as an Inventor of customer centric products offered at an affordable price with world class features that are first of its kind introduced to India. The company over the recent years have introduced so many such models into the market which has won customer appreciation and awards.
Videocon Refrigerator comes with the many industry first in atleast in the Indian market with features such as energy efficient compressors, metallic paint finishing; double door, single door large capacities; direct cool technology, wide warranty schemes etc. If you are looking to buy and know more details you can visit their website or refer to the contact details through whom you can contact the sales teams for information.
Frequently Asked Questions
What is the distance to be maintained between refrigerator and wall?
The minimum distance should be 4 inches. Otherwise the installation is improper.
What should be done if there is electric leakage from refrigerator?
It is earthing problem. Check main socket and the stabilizer connection. Or else call electrician.
What to do if Side and Corners are getting heated?
This is a normal phenomenon, occurs due to the hot pipe at sides and rear.
For more information about Videocon Refrigerator price list, Videocon Refrigerator models and other details visit the official website of Videocon India Website.
Follow Videocon refrigerator on face book ,twitter and YouTube.
Facebook : https://www.facebook.com/VIDEOCON
Twitter : https://twitter.com/Videocon_Group
YouTube : https://www.youtube.com/user/videoconCEHA
Good morning sir,From the 2012 to till date we use a Videocon refrigerator eco fresh smart master which is work is very good but last three month what is going on it the door is not properly closed and we not possible to contact to any one near us so plz explain me what is the issue other wise send a service engineer contact number of near Balangir Odisha.
Thanks warm regards jr sahoo
I need Videocon Eco cool Refregirator maintainece/service center details and contact number in Bangalore.
Thanks and Regards…
Mubarak
+91-9886586960
Hai happy morning
I bought a videocon refrigerator in 2011 and later after 8 months i got a issue lijke water leakage from the door i have raised a complaint,but the not yet visited till now,I hate this company products.dont suggest to any one this products…..
I am from Hyderabad. My videocon refrigerator D280WddX purchased 3 yrs back not working properly. A loud noise coming from inside. Door not closed properly. Handle broken within two days from purchase. Compaint already given but no acation has not been taken.
RESPECTED SIR
I Kailash Kumawt purchase Refrigerator in the month of May.2010 ( Model
No-VAP2431Bh; Set serial no:-980910260148213116)
From the month of May we face the problem of Non cooling till Today
Following are the details of Complain:
My Mobile No. 9993114811
Dear Sir,
I have really a bad experience with videocon refrigrator,We have purchase before 11 months,from last two weeks my refrigrator is in service center and every day he saying that part is faulty recd or part is not available ,we are facing lots of issue in summer day without fridge .But there is bad service in the non availability of the videocon parts.
complaint no#LUC0505130151
Regards
Raj
8960038008
RESPECTED SIR
I S.K. Dubey purchase Refrigerator in the month of Nov.2010 ( Model
No-VAP2431Bh; Set serial no:-980910260148213116)
From the month of April we face the problem of Non cooling till Today
Following are the details of Complain:
DATE COMPLAIN NO
April Ran090110011
June Ran0306110032
Septrmber Ran090110146
SIR YOUR TECHNICHIAN TOLD US THAT SWITCH OFF THE FRIDGE FOR FEW HOURS THEN SWITCH ON THEN IT WILL WORK PROPERLY.
SIR PREVIOUSLY THE PROBLEM OF NON COOLING HAPPEN AFTER TWO OR THREE MONTH BUT NOW IT HAPPEN FREQUENTLY.
SIR KINDLY CHEK YOUR ONLINE COMPLAIN BOOK REGARDING MY COMPLAIN
AS OUR WARRANTY PERIOD HAD LAPSE. BUT PROBLEM OF NON COOLING IS FROM
WARRANTY PERIOD AND YOUR TECHNICIAN HAS NOT SOLVED OUT DURING WARRANTY
PERIOD. SO TREAT IT AS WARRANTY PERIOD PROBLEM AND SOLVED THE PROBLEM
PERMANENTLY AND COMPLETELY.
SIR I HAVE POST A LETTER TO U REGARDING THIS
IF I NOT RECIVED ANY RESPONSE WITH IN THIRTY DAYS I HAVE TO MOVE TO CONSUMER COURT.
THANKING YOU SIR
REGARDS
S.K.DUBEY
8425012605 9031319902
Hi
iam suresh in chennai. i purchased Videocan Refrigreator at 2010. 2 months back my refrigreator problem in freezer part. i cal customer care and came serviceman. he told to guarante you refrigreator so you pay RS. 3,000 and changed the freezer part. one day after refrigreator not working again. Again cal customer care and came another serviceman and check the refrigreator he told another part problem and he asked guarantee cart or bill. I have not bill and guarantee card. Already guarantee closed so i pay Rs. 3,000 again why you ask guarantee card. i just confused. My reference No:CHE0204130204 serviced by mani. I thank videocon things parts not welland SERVICE ARE NOT GOOD. my number 9884234222
Sir,
Our 80L refregirater is not working. It is in warranty period. I have lodged a complaint. but no reply/response as on date. pl do needful
regards
yours esteemed customer
orkrao
D No.6-95/3, Sharadanagar, Krishnarayapuram, Visakhapatnam-530047, Behind Little Diamond School on BRTS Road towards Pendurthi. Dist Visakhapatnam, State A.P.
R/Sir,
MY NAME IS DHANESH KUMAR SAHU , I LIVE IN KOPEDIH, TEDESARA,RAJNANDGAON, CHHATTISGARH.
I have purchased videocon double door fridge since 24 month, I am facing cooling problem with the fridge within 2-3 days
I have immediately approach to your customer care but not connect in no. 18004194040
so you plz. sent your service engineer in above address. My contact no. 09893483221.
Dear
My self Srichandra Gautam from Kanpur Nagar (U.P.). I am lodge a complaint vediocon complaint No.- LUC0909120050, LUC1901130073, LUC2401130072, LUC0802130236. complait type Rfrigerator’s inner( Internal body of refigerator ) is fully damage so found many cracks in 8 Months and I do many time call to Mr. Manas and Mr. Ashay but status is same no such person resolving my sustomer problam every time come in our home and picking photographs and photo copy of bill. But now after 4-5 month Mr.Umesh Sharma(Sai Technology kidawai Nagar) says- company is not respondale in this case.
so plz check and do needful action Urgently
Name- Srichandra Gautam
Address_ E.W.S.-296, Varun Vihar
Barra-8 KANPUR NAGAR.
E-mail ID- gautamsrichandra@gmail.com.
Conetect No.- 08756860993,08565873097.
Purchased Videocon 80 Litres Fridge in Apr 12. Under warranty. Lodged complaint on Helpline 2 months back… No response from ur side… Pls ask some engineer to call n resolve problem…
Compressor makes lot of noise… V problematic… Pls help. Urgent.
Sumit. 09872470666
I bought Videocon Refrigerator Model S 166 NE, some time back and ever-since it gave me trouble. I request customer care of Videocon to kindly look at it. I can even pay the service charges (if required), but nobody seems to listen. My mobile no is: 9911778756.
I PURCHASED ONE REFRIGERATOR VIDEOCON FROM M/S VALUE INDUSTRIES LTD. LUDHIANA [PUNJAB]INVOICE NUMBER LUD 0012 DT. 19-5-12 FOR RS. 19300=00
THE REFRIGERATOR SINCE ITS PURCHASE IS NOT WORKING PROPERLY AS COOLING IS ON VERY LOW SIDE
I ALSO LODGED A COMPLAINT ON TOLL FREE NUMBER
IT IS REQUESTED TO KINDLY CHANGE MY REFRIGERATOR
IT IS UNDER WARRANTY PERIOD
IT WILL BE WORTH TO ADD HERE THAT THE LAST TIME , YOUR MECHANIC VISITED ON 28-7-12 , BUT I AM SORRY TO SAY THAT IT FUNCTIONED PROPERLY ONLY FOR FOR THREE DAYS AND THERE AFTER IT AGAIN WENT FAULTY AND THERE IS NO PROPER COOLING
THE WATER KEPT IN THE ICE TRAYS DOES NOT FREEZE . I HAVE AGAIN LODGED A COMPLAINT WITH YOU BUT NO ONE HAS VISITED SO FAR TO RECTIFY IT
I HOPE YOU WILL DO THE NEEDFUL
THANKS
PUSHPA SHARMA
LUDHIANA [ PUNJAB]
vry poor customer care servicing… my fridge door gonna broken
Majority of complaints are regarding refrigerators. My Videocon double door frostfree refrigerator is 3 yrs old and the cool air from inside is leaking as the door lining has wornout and hardened. I have complained on 6th Sept’10 at their Navi Mumbai service centre. The technician came and said that the said part is not in stock and will be ordered. Till now 6 months have passed and the part has not arrived. Everytime the persons at service centre say the part is expected shortly but it never came. Due to this, the things inside the fridge are getting spoilt daily but we are made to suffer because of the company’s lethargy and inefficiency. Such is the sorry state of affairs at Videocon. I advise all not to buy videocon products especially refrigerator.
Hi,
This is srinivas reddy i have buyed videocon television last 3months back with in one month it came sound problem then i gave a compliant to customer care then they have taken to do my sevice 20days. After replacement of my tv again i got picture problem. And i gave again compliant again they came to do serive at home only they unable to set the picture logons which are commint on screen. The technisen unable to set the picture properly.I gave many times complaint but they not giving proper responce. If i call customer care they say they will send technisens but the technisen will not come at all.The service of videocon is like that. Worst service i never thought like that.
Srinivs reddy.
hi,
i have a videocon refrigerator which does nt work as cooling goes for several days.i am fed up of giving complaints but they dont send the guy and dont take it seriously.i am fed up of this.please help.my food gets spolied and money is wasted due to that.
Dear Sir,
It is for your information that a technician has visited today for attending complaint. He has failed to diagnose the problem also he has not brought the spare parts to repair lower door handle of fridge already communicated to you vide e-mail dt.16th Sep’10
Please take appropriate action to solve my long pending issue since June 2010 as vegetables, fruits & milk gets rotten and leading to financial loss (2-3 times in a week cold water & ice is not available as when required for guests.
I have taken the product with very high esteem & brand image of videocon ( as I have also the two TV and washing machine of videocon ) but now cursing myself that why I have purchased this fridge.
Regards
Shiv Kr.Sharma
C/o.Sh.Ram niwas Sharma
(Advocate)
Village Chandu, PO.Budhara
Distt.GURGAON
Dear sir,
I had bought 1 videocon refridgerator model VAE173 around 6 months ago. since 15 days I am suffering from no cooling problem and then I registered a complaint to your customer care, no. 18004194040. my complaint no. is BAN 1809100147. since then till today I have called atleast 10 times but still I’ve not got any positive response.I have heard so many times that we are forwarding your complaint to our special deptt or any g x service centre but after that nobody got back to me, even few person like1 kartik had just cut my call without understanding my problem and even told me that we cant do anything 4 you. In between 1 person also came here in the evening and then after 5 min he just told me that I can manage only minor problems and some other person has to come and after that till now I am still calling to solve my problems.
finally I hope you will understand my problem will do needful.
thanks
From: Saurabh P.
This is in regards our complaint for videocon 2 door refrigerator ,
We have lodged complaint on the 24th of july 2010 at your customer care no. 1800 419 4040
Complaint no .MUM2407100428
This complaint was closed without attending with false reply ,
We have followed up the matter by refereing the same complaint no 9 times ,
However till date the complaint is not attended , and every time we got false reply and no service.
Now the call centre people are even refusing to take futher complaints and hang up the phone when we talk to them ,
Please look into the matter and get it resolved at the earliest and revert back
Thanks and regards
Prathamesh Adsul
022 6499244
0 9820453444
Dear sir/ Madam,
I am somnath maity of 1/93 M.M.GHOSH ROAD ,RUBBER FACTORY, DUM DUM, KOLKATA-700074.
I bought a refrigrator of Videocon MODEL NO- S175WDDX.
I had lodged complaint no – KOL1407100001 videocon refrigerator but no one has attended this is under gurantee
Please send service engineer after 7 PM
Thanks
somnath maity
09433434304
09883235935
No response to telephone, was held up for atleast half an hour!! all the executives were busy!!.Iguess you need to revamp the whole system.
your id also not working(customercare@vgmail.in,
have purchased videocon double door fridge on Dt.11.1.2009. I am facing cooling problem with the fridge from 1st june this year
i have immediately approach to your customer care and they have lodged the complaint and given me complaint no.HYD0406100217.
After 2 days your engineer visited our house and conformed compressure has gone.He told us that he will replace defective compressure with the new one.But till date no rectification was done even after my several telephone followups with M/S.TOUCH HOME SERVICES.
I am very much surprised that MNC company like videocon is giving such poor service to the customer.
I am expecting immediate reply.
FROM,
V.MADHUSUDANA REDDY
3-3-84,BAGH AMMER
KUKATPALLY
HYDERABAD.
CELL NO.9394303498,9399994042
9948347499
I bought a refrigrator of Videocon in metro on 21-11-2009
it is in qoma for 11 hours for first time
and developed for 2,3 days
service people responded after 3 complaints and thay are ready to cut gas wire and repair
i was asking of replacement of refrigrator thay went back and no responds from them videocon is wast brand
i have model no. s195dx .his door has broken from his base pl.give nearest servise center address and advise me.
and i never get proper response from video con and my suggestion is ple take care while choosing dealers
i am not satisfied with videocon refrigirator due lack of customer relation ship
i had bought VAL-233 IIH-RF3. TILL YESTERDAY IT WAS OK , BUT FROM TODAY ONLY ITS LIGHT IS ON BUT COOLING IS OFF MIND .YOU TO HELP ME PLEASE
Regards
RK Chaurasia
09990202258
i have lodged twice complaint re videocon refrigerator 55liter x-cellent but no one has attended this is under gurantee
pl send service engineer on priority
c-1/1697 vasant kunj new delhi 70
011 26124916
The worst product in refrigerator is Videocon. I had complaint 4 times in last two months for non colling but no one is able to solve the problem. After every repair the fridge works for three -four days only and after that they took 7-10 days to attend the problem
i had bought S 09 1 DLX BEFORE 2 YRS. TILL YESTERDAY IT WAS OK BT FROM TODAY ONLY ITS LIGHT IS ON BUT COOLING IS OFF MIND .YOU TO HELP ME PLEASE , 8800345015
i had bought S 09 1 DLX BEFORE 2 YRS. TILL YESTERDAY IT WAS OK BT FROM TODAY ONLY ITS LIGHT IS ON BUT COOLING IS OFF MIND .YOU TO HELP ME PLEASE
Dear,
My self Pankaj kr Sharma Prop of Pankaj Traders i m lodge a complaint vide complaint no DEL3012090297,DEL1901100106,DEL2301100922,DEL0403100073 coplaint type indore liner found many cracks in a year and many times call to Mr Avdesh & Mr Ali Service Head but status is same no such person resolving my customer problem every time come in our home and picking Photographs and photo copy of zerox bill so plz check and do needful action urgently.
Name of customer Suresh sani
Address H.No 54 Masjid moth Near sauth extension part 2
contact no 9212475062
I bought a refrigrator of Videocon MODEL 5220 on 27/02/2008. After a year (01/04/2009) the refrigrator went in qoma. I contact the custmer care of videocon and get repair it with some chargeble amount. Now after 2 years the refrigrator gone in qoma again. Therefore, I contact them and asked to change for as manifacturing defect but the videocon service center people not agree on that. They are saying that your rafrigrator will go in qoma every year. Every year we will come and make some. This videocon refrigrator is waist. don,t go for videocon product other wise every year you have waist some money on that product as manifacturing defect
ddfdd
Is it possible to track the service bill payment from the compliant no given at the time of registering the compliants ?
list of dealer in new delhi & price list of refrigerator videocon?