IndusInd Bank Customer Care Number, Email support, Toll Free Number, Zonal Offices, Escalation

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IndusInd Bank Customer Care Support and Service India provides information on the services provided by the bank and clears the consumer doubts.

IndusInd Bank Customer Care

Toll free No : 11860 500 5004, 500022-44066666

Website :

IndusInd Bank Head Office Address

Tower 1, One Indiabulls Centre,
841, Senapati Bapat Marg,
Lower Parel, Mumbai

IndusInd Bank Regional Office Address

2401, Gen. Thimmayya Road,
Pin code-411 001

Lower Parel
Tower1, OneIndiaBulls Centre,
SB Marg,
Elphinstone Rd

IndusInd Bank Zonal Office Address

IndusInd Bank Ltd Saket Towers, 6th floor,
44 Park Street,
Kolkata – 700016
Email ID :
Tel. no. 033 302 073211

IndusInd Bank Ltd,
3trd floor Vasant Square Mall
Vasant Kunj,
New Delhi
Email ID :
Tel. no.: 011 4952 2500

IndusInd Bank Ltd 3rd Floor , No.87 ,
Bull Temple Road, Basavangudi,
Bangalore – 560004, Karnataka
Email ID :
Tel. no. 080-30082626

IndusInd Bank Ltd Sonbar Building, Plot No. 13, 10th Road,
Mumbai – 400 049
Email ID :
Tel. no. 022 26105173

IndusInd Bank Complaints/ Escalation

Operations, Forex and Consumer Finance
3rd Floor, Building no. 10, Tower B, DLF Cyber City, Gurgaon – 122001
Email ID –
Tel. no. 0124 – 474 9500
Fax no. 0124 – 474 9596

Branch Banking
8th Floor, Tower 1,
One India Bulls Centre, Jupiter Mills Compound, 841,
S.B. Marg, Elphinstone Road (West),
Mumbai – 400 013
Email ID –
Tel. no. 022 – 2423 1999
Fax no. 022 – 2423 1998

Loans and Advances
701-801 Solitaire Corporate Park, 167,
Guru Hargovindji Marg ‘Chakala, Andheri (E),
Mumbai – 400093
Email ID –
Tel. no. 022 – 6641 2200
Fax no. 022 – 6641 2383

Credit Cards
961 / 962 Solitaire Corporate Park, 167,
Guru Hargovindji Marg, Chakala, Andheri (East),
Mumbai – 400 093
Email ID –
Tel. no. 022 – 3370 2000
Fax no. 022 – 6623 8080

IndusInd Bank Complaints/ Escalation

If the customers find any inconvenience in the services offered by the bank, they can contact their branch office or the toll-free numbers provided below to know the procedure to proceed further. In addition to that they can submit their complaints through the forms provided in the website.

Nodal officers Contact Details

If the complaints made through the earlier mentioned process do not yield desired results then your complaint can be escalated by reaching the nodal officers.
Bank has appointed Senior Executives as the Regional Nodal Officers, who are responsible for the implementation of Customer Service and complaint handling at Regional Level.

IndusInd Bank Ltd.
701/801 Solitaire Corporate Park, 167,
Guru Hargovindji Marg, Andheri-Ghatkopar Link Road,
Chakala Andheri (East), Mumbai – 400 093
E-mail :
Tel. No : (022) 6641 2200, 6641 2319
Fax : (022) 6641 2318

About IndusInd Bank

IndusInd Bank Limited is the first among the new-generation private banks in India, established by Srichand P. Hinduja in 1994 inaugurated by then Union Finance Minister Manmohan Singh with headquarters based in Mumbai. The bank offers commercial, transactional and electronic banking products and services. The bank has 745 branches, and 1635 ATMs spread across 392 geographic locations of the country. Mumbai has the maximum number of IndusInd bank branches followed by New Delhi and Chennai and representative offices in London, Dubai and Abu Dhabi.

IndusInd Bank has been ranked 13th in the Brandz Top 50 Most Valuable Indian Brands 2015. The bank is owned by Hinduja Group and its current CEO is Mr. Romesh Sobti who has joined the bank as Managing Director & CEO, taking charge from Mr. Bhaskar Ghose. Mr. R. Seshasayee, a Chartered Accountant by profession is the current Chairman. The other members on the board are Dr. T. T. Ram Mohan, Mr. Ajay Hinduja, Mr. S. C. Tripathi, Mr. Ashok Kini, Mrs. Kanchan Chitale, Mr. Vijay Vaid, Mr. R. S. Sharma and Mr. Y. M. Kale.The bank has current revenue of 82.5 billion INR as of 2014 statistics announced by the organization.

The list of awards won by IndusInd bank are:

  • Finnoviti Award 2013 for My Account My Number
  • Financial Inclusion Payment Systems Award 2013 organized by Elets Techno-media
  • Best bank award among small banks for ‘IT Operational Effectiveness’ by IDRBT.
  • Top Green IT Enterprise Award 2012 – CIO Magazine

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