Toyota innova India Customer Service Number, Toll Free Number, Service Centers
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Toyota Customer Care Support and Service
Customers who are interested to buy Toyota Innova car can make use of the Toyota Customer Care Support and Service which is provided below to enquire details regarding Toyota Innova Vehicle colors, price details etc., and provides details of after-sale services for the Innova users.
Toyota Innova Customer Care
Toll free No : 1800 425 0001
Direct No. : +91-80-66293001
Phone No : +91-80-66553300 / +91-80-66292929
Email Id : voc@toyota-kirloskar.co.in
Website : https://www.toyotabharat.com/showroom/innova/
Toyota Corporate Office Address
Floor 10, Canberra Block, No: 24,
UB City, Vittal Mallya Road,
Shanthala Nagar, Sampangi Rama Nagar,
Bengaluru, Karnataka – 560001
Phone : 080665 53300
Toyota Innova Service centre
Toyota Service Centre – Mumbai
Name : Lakozy Toyota
Address : Sangam Cinema Building, 127, Andheri Kurla Road.
City : Mumbai
Area Name : Andheri Kurla Road.
Phone Number : 91-22-67967777
Toyota Service Centre – New Delhi
Name : Galaxy Toyota
Address : 69/1A, Najafgarh Road.
City : New Delhi
Area Name : Najafgarh Road.
Phone Number : 91-11-4187-7777/ 91-98711-99992/ 98711-89988
Toyota Service Centre – Bangalore
Name : Ravindu Toyota
Address : No 25, Chord Road,
Rajajinagar Industrial Suburb, Opp. Iskon temple
City: Bangalore
Area : Name Chord Road.
Phone Number : 91-80-3011-1600
Toyota Service Centre – Kolkata
Name: Topsel Private Limited
Address: 719, Anandapur, Kasba E M Bypass.
City: Kolkata
Area Name : Anandapur.
Phone Number : 91-33-4050-6000 / 4050-6070
Toyota Service Centre – Hyderabad
Name: Radha Krishna Automobiles P. Ltd.
Address: D. No 7-2-A5, Main Road, Sanath Nagar.
City: Hyderabad
Area Name : Sanath Nagar.
Phone Number : 91-40-3984-3984
Toyota Innova Customer Complaints
If the consumers need any information regarding the features of Toyota Innova or want to complain to the company related to Toyota Innova, then the concerns can be addressed through the customer care number or through the link mentioned below.
Contact us : https://www.toyotabharat.com/contact-us/
Toyota Innova Services
In India, the Innova is available with twelve variants. Three variants of the Innova come with a petrol engine option which is powered by a 1,998 cc, 1TR-FE, gasoline, inline four-cylinder petrol engine with electronic fuel injection. The diesel variants of the Innova are powered by 2,494 cc, 2KD-FTV Diesel with intercooler and turbocharger 4 cylinder engine. In 2012, Toyota Bharat introduced a new grade “Z” in India which is placed above the VX grade – making it the most expensive trim in the entire line up. The available grades are E, G, GX, VX and Z.
The Innova received an update for the Indian market in 2015.
About Toyota Innova
Toyota Innova is one of the popular Compact MPV offered by Toyota. In the Indian market Innova was launched in the year 2003 replacing the previous vehicle Toyota Qualis. It is also available in Brunei, Saudi Arabia, South Africa, UAE, Vietnam, Taiwan, Malaysia, Philippines etc. It is powered by 2.70 L or 2.0 L 136 PS (100 kW) 1 TR-FE VVT-I or 2.5L 102 PS (75 KW) 2KD-FTV D4-D engine and are available in petrol and diesel fuel options. In Indian Market Toyota Innova is available in twelve variants with best features and specifications.
Awards won by Toyota
• Awarded Most Popular Utility Vehicle at CarDekho awards
• Vehicle Dependability Study named Innova in the category of Multi Utility Vehicle (MUV) / and Mini Multi Purpose Utility Vehicle (MPV) in 2014.
OTHER CONTACTS
Facebook : https://www.facebook.com/ToyotaIndia
Twitter : https://twitter.com/Toyota_India
Youtube : https://www.youtube.com/user/ToyotainIndia
For more information on Toyota Innova and its latest variants, please visit the website of the company.
Sir,
I am the owner of Toyata innova MH 34 AM 3456 purchased from Grace Toyata Nagpur. We had given order of spares 1. Foglamp 2. Whiper liqued tank on Dt. 12.11.2013 but we are very sorry to say that after repeated calls and follow up we have not received spares ..please look in to the matter and arrange for the spares at earliest.
N.M. Puglia
Mob. 9422136109
24-05-2012
Dear Sir/ Madam
This is to inform you that My INNOVA car no PB 11 AL 1255 is being sent to your Service Station at Patiala for routine Service on 18-05-2012. After service your employee/ Mechanic took the car for test drive ( In routine test drive is just 1-2 Km but he went for 10-11 kms) & hit the car with an other Vehicle result in significant damage. There he took the compensation against damage from the Person to whom he got the accident.
Then your company employee try to handover the damaged car to my Driver , when he asked that he would not took the damaged car , he will only take the car after getting fully repaire done. Your company people keep the car for repaire and took signature on insurance paper to get the claim & now daily lingering on to hand over the car to us.
Now our problem is that this car is used in blood bank to collect the blood from distent areas of the district which is the Life Saving Job, now we have to hire taxi daily for that purpose and have to bear revenue loss of Rs 2500-3000 dail;y. More over you got the money from the person with whom accident took place as well as from Insurance company & I AM GETTING REVENUE LOSS & NO CLAIM BONUS LOSS which I was liable to get.
This is very wrong trend & giving us very much inconvenience .
How you will compensate our loss & what should be done about the immoral attitude of your company people.
Kindly let me Know otherwise I have to go to Consume fourm.
Yours Sincerely
Dr. R.P.S. WALIA
Chairman LIFE CARE SOCIETY (Regd)
Corner View Colony Patiala
+919815406142
The Manager
Toyota Bharat
Sir/madam
This is to inform you and bring this to your notice that i am a Satish Sharma owner of toyota Inova no.PB07 U 1751 i bought it from CASTEL TOYOTA JALANDHAR on 10th mar 2008. On 5th dec 2011 my car did not started and than i went to show it to CASTEL TOYOTA HOSHIARPUR. They diagnosed the car instead of checking common rail they opened the whole engine and finally there was no problem found in engine and the problem was not detected by there engineers. They called some engineer from TOYOTA CASTEL JALANDHAR MR.Vijay he was the one who found the problem which was in the common rail which is to replace that’s it on 12th dec 2011 its a rare problem found in cars.they even changed some part from engine even than it didnt started .Without solving my problem they made the bill of 8 to 9 thousand rupees .
They charged me for each single thing opening to assembling of engine . I have complaint regarding this that why they opened me engine if there is no problem in engine.I have complaint on the toll free number 7 to 8 times ref no. is TCM0112007290. Every single time i have explained my problem again and again even i recorded my conversation between Mr Ranjeet one of your CCE.
I have paid for the problem which was not found this is cheating and this activity downgrade the value of my car by opening my car’s engine which was not good. They misbehaved with me every single time i went for my car work . I am disappointed with this deed.
Now i need an explanation regarding this mischarging ,misleading why there is cheating with the customer.If i ll not get the satisfactory response than i have to take a legal action against your company by going to consumer court. i want a response from your side with in 24 hours as i am waiting and dealing from this from past 2 months and there is no response and action was took from your side.
Yours Faithfully
mr Satish Sharma
Mobile 9814290906
I bought a car from Toyota Company namely Etios of petrol version. I was very happy and excited for it. I highly appreciated Toyota Company for their car’s interiors and exteriors but then after a month, the attack of rats started. I was very angry. I live in an apartment and there are many types of cars such as Maruti Zen, Ford Icon, Honda City, Hyundai Santro etc. None of the owners faced this problem.
But I was very disappointed with this car. I don’t know how ridiculously they designed it that the rats can enter in the car through the front (engine) side! They started to cut every wire of the car. They were done with the car in just a day. Next day when I was in a fantastic mood, to drive it as we were going for a picnic, the car didn’t started. I opened the bonnet of the car and I saw that nothing was left except an engine with its wires cut. I told this to the car dealer. He said that the service men will come to inspect it in an hour. I waited for more than 8 hours for them to come but no one came to check. I complained for it to that car dealer. Lastly the next day they came with a tow truck. They checked it and took it with them saying “Sir you will get your car in evening”. But they took more than 8 days to repair it. It is better to buy Maruti Zen because the rats can’t enter in through the dashboard. But in Etios or Etios liva they can enter through it with no effort.
I WOULD LIKE TO GIVE AN ADVICE TO THE PEOPLE THOSE WHO WANT TO BUY A LOW BUDGET CAR FROM TOYOTA, BE SURE THAT IF YOU WANT YOUR PRECIOUS 8-LAC INR. BECOME 8 INR., BUY THIS CAR. IT’S NOTHING BUT JUST A BOX FILLED WITH RUBBISH.
Lastly I say that it is very profitable to buy a Maruti Zen because nothing can enter in the car except from the doors.
Sincerely,
Syed Ahmed Ali
Ph.: 0261-2750223
MOB. +91-9099927000
E-mail: saiyedanas@gmail.com
I want to share my experience with TOYOTA customer service Bhopal MP. Which I can describe in one word “PATHATIC”.
No value for customer time..
I have shared my experience with customer care agent on phone number 080 66553301 and hope i ll get the proper response from their supervisors.
Dear Sir,
Hope this email finds you in good health.
I would like to inform you that last month 1 had purchased an Toyota Innvoa from Eddis Marketing dealer in Mumbai and my car registration number is MBJ11JV4007295154.And is register under the name of Lakulish Ganatra.Would have to admit that driving the car is indeed a pleasure.
Unfortunately, during one of my trips the car met with a minor accident , whereby the right side Fender was damaged.
Since I did not want to compromise on the repair job , I immediately consulted an authorized Toyota Service Station Named Arpanna Mortors(Millennium Toyota),plot no 23,Shah Industrial Estate,Near Link Road,Off Veera Desai Road,Andheri West,Mumbai-400053.
I was then informed that since the damages where not major, it was not be necessary to claim insurance and that the service personnel would fix the problem by charging me a fee of Rs 4000.
As this advice was provided by an AUTHORIZED Toyota dealership I agreed to the same.
However and to my unplesant suprise when I approched the dealer for the delivery of my car. I realized that the Job was not only half done but also whatever little was done was totally not upto the quality one would expect from a leading car manufacturer like TOYOTA.(WHEN I WENT FOR THE DELIVERY OF MY CAR THE QUALITY OF PAINT WORK WAS NOT UP TO THE MARK THERE WERE DUST PARTICLES ON PAINT THEY BROKE MY HEAD LIGHTS FITTINGS AND THEN ON TOP OF IT THEY BLAME ME FOR THAT.AND THERE WAS NO ONE TO TAKE RESPONSIBILITY OF THAT.AFTER TALKING TO HEAD OF THE BRANCH MANAGER I WAS NOT GIVEN SATISFACTORY ANSWER.VERY POOR SERVICE.)
Thus, I have refused to take delivery of the car untill the job done is of quality that is promised by Toyota as what is now leaves us extremely dissatisfied. I would request your kind intervention to resolve the matter at the earliest.
Your early response and action would be highly appreciated.
I am hopeful that the matter would now be resolved and that there may be no need for any further escalations.
With Best Regards,
Lakulish Ganatra.
Contact Details-sarjak_developers@yahoo.com
This is Shalabh Jindal owner of Toyota Innova puchased from Sunny Toyata Agra in 2008 June Regtn # UP81 Y 8670.
Following are the list if Humiliation, Torture faced at Sunny Toyota Agra during post accidental repair at your work shop:
1. Since the survey was done in Aligarh as we had a insurance policy from New India Assurance Aligarh, our surveyor requested Mr. Gopesh Bedi to send the estimate by mail, it took him appoximately 10 days time to prepare the estimate and then even after repeated request it did not sent the estimate email or by courier ultimately we had to send our man to collect the estimate from your workshop at Agra, no need to mention the amount of expense & time we incurred in sending a skilled staff there.
2. During repair another 10 days were passed just on a note that the mentainence staff shall start work on the vehicle only after the parts (which they claimed have been ordered) will arrive in their workshop whereas there was ample work of cutting & welding which took them 5 days after the part arrived, I had to send one man daily to your work shop just to ascertain that repair was going uninterrrupted, and I was correct by sending a man daily because there was no work done on my vehicle for 5 days when my man was unable to go to Agra.I was in contant touch with Mr Bedi but I was never given any satisfactory report regarding the progress on my vehicle.
3. It was only after one complete month the vehicle was ready, now I asked how to make the payment, I spoke to Mr. Abhishek in accounts, he told the only way to make payment is to submit cash in their Bank account of Kotak Mahendra, as you know the limited branches this Bank have in India, I told him repeatedly that we do not have any branch in Aligarh, so kindly let us know some another Bank Details as previously we have been submitting cash in your ICICI account, but he was adament on just Kotak Mahendra somehow we managed to get transfer done in your account of Kotak Mahendra.
4. After the vehicle came to Aligarh the surveyor did the survey for insurance, he took all the original copies of invoices from us, I spoke to Mr. Bhopesh Bedi for duplicate bill which was a mandatory requirment of my account department he told to dispatch it very next day, but it did not came to me I repeatedly called him for over a week no need to mention the number of times he did not picked the phone or he switched it off but finally he did not sent it to me, I spoke to your G.M. Mr. Chaudhry and complaint him about Mr . Bedi he promised me that Mr. Bedi shall dispatch the duplicate bill by tomorrow, but Mr Bhopesh had not sent me a copy duplicate invoice till today, I am surprised with the committment of this man who have courage to disobey any ones request, orders authority, dignity dos’nt matters to him, I dont think if he had ever heard these words.
5. Last but not the least, the invoice raised by Sunny Toyota Agra had many components which have not been mentioned in the pre repai estimate prepared by you, now the surveyor MR. Johori requested with Mr. Bedi to send a Supplementry Estimate which was very necessery in order to file a genuine report, but TILL TODAY MR. BEDI HAD NOT SENT THE SUPPLEMENTRY ESTIMATE. IT IS MORE THEN ONE MONTH TODAY. In Between Mr. Johori had visited your workshop but Mr. Bedi Refused to give him on the spot and three times Mr. Pawan Sharma visited your work shop although he visited for his own survey but he also requested for my supplement estimate. Needless to mention the hundreds of telephone calls that were done to Mr. Bedi requesting for the supplementry estimate on all the calls he kept a deft ear.
I think this is all happening at Sunny Toyata because these is no management to look after customer griviances, all top management is sitting in Lucknow Office and the staff at Agra enjoys full autonomy, or in the absence of decision making authorities they just shrug off their responsiblities saying that they have no instruction for doing this, flexiblities in rules have to be done just to get a good clientale & to satisfy a customer.
This is with reference to my Toyota Innova car having registration num: MH04DN4788, is been lying in your Shinrai Toyota workshop from 26/06/2010. The cause of bringing the car to service station was, wires of ignition coil was eaten by rats, and the car was towed to the workshop, aslo have registered the claim with ICICI insurance. After the replacement of the entire wiring of the car including the one which were damaged the car had not started. I complaint to higher-up of shinrai Toyota via mail on wednesday, against which the reply was given to me on thursday, and a personal call from one Mr. Rana Pratap Singh (Manager Customer Relation), stating that fuel injectors no.1 and 3 are not working because of short circuit, which was something really new for me, as the advisor had assured me that after changing the wires the car would get started,. and i was been call to meet mr. Rana next day. I personaly went to shinrai’s workshop and met Mr. Rana, and i tried to explain him the entire secenario that how his people from last 27 days were giving me all false explanation,i.e: (1) the replacement of engine wires; (2) replacement of 3 sets of packing; (3) car battery getting discharged; (3) the fuel pump get blocked because the car is not started for all this days. about the work progress on my car, Mr. Rana forced me to claim the fuel injectors with the ICICI insurance stating that the same are a connecting part to engine wires. One Mr. Ashwin (Asst. Gen. Manager) spoke to the insurance surveyor and his boss to consider the fuel injectors under the insurance claim, but they were not agreeing to it, according to them the injectors were no where connected with the engine wires hence they cannot consider it, and moreover they said since the car is still under warranty period, but Mr. Rana assured me that they would convince the insurance company and get the injectors changed and also assured me that if insurance company does’nt consider it, than in that case Shinrai will bear the entire cost of replacement of both the fuel injectors. The same evening the advisor calls me on behalf of Mr. Rana and had refused to bear the cost wholly, they want me to bear half the cost of the same, which is totally wrong on their part. I went to Shinrai on 23/07/10 and met Mr. Godrej Modavala (HCS) and explained my grievence to him, but to his surprisse the entire work done on the car was no where written on the job car card. He apologised for the same and assured me that he will personally look into the matter and get things resolved ASAP. Mr. Godrej called me on 24/07/10 and told me that even the EDU alongwith the fuel injectors is not working, so he needs repalce both the parts and promised me to call back after ascertaing the cause to it. Being not satisfied with the replys of Shinrai i also lodged my complaint with TKM but to no vain. My question is are not the fuel injectors or the EDU under the warranty….? and if they are the company has to replace the same immediately. But till today i hav’nt received my car. I would like to request you that you please interevene into this matter and get the entire issue resolved. I have been mentaly harresed by the shinrai company as they constantly keep on giving false statements, and i have been without car for more than a month days which is causing very in-convinience to me and to my buisness. Also if the vehicle is beyond economical repairs than TOYOTA should replace my car with a new vehicle, as the vehicle is still under the warranty period. I also want the compensation, from TOYOTA or SHINRAI, for the inconvinience caused to me for not having the vehicle for almost all days, which has effected my buisness to a great extent, and the mental trauma caused to me because of it. Also i want refund of the EMI paid to the finance company as i did’nt use the car for that month. I would further request you to kindly look into the matter and try to resolve it at the earliest. as i don’t have any other choice since i am at mercy of your dealer.I did’nt expected such ill-treatment from TOYOTA or any of its authorised dealer. I once again request you to kindly look into the matter and resolve this issue ASAP.
Awaiting for your feedback.
I’ve been given false promises by Shinrai Motors (worli), for the delivery of my Innova car, which was been towed to their workshop on 26/06/2010, as the engine wires were eaten by rats, and even after the replacement of the entrie engine wires, the car has not been started. Now they say, after one month of false promises, that the 2nos of fuel injectors are not working and had to be re-placed. My question is are not the injectors under warranty?, and if they are, than why is taking 30 days for an authorised dealer of TOYOTA to replace it. I had made several complaints to TKM but al in vain. My trust and pride of owning a Toyota car is betrayed. Please Help…………….
Dakshin Honda takes customer satisfaction very seriously and on top priority. Dakshin Honda is particular about the dealer-customer relationship and feels that there should be a certain level of trust, respect and mutual understanding between the dealer and customers so that a healthy business relation is developed between them.
i wanted a front 2 shock absorber for my car but i was refused for the same on the pretext that there is no counter sale.i wish to know when selling ur product do u mention the this point in ur customer manual.the dealer has to say that the manufacture does not disclose all there policy in the customer manual.
Kindly provide customer complaints cell mail id. The toll free number always busy