Samsung Refrigerator Customer Care Number, Service Centers, Warranty
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Samsung Refrigerator Customer Care offers services to the customers with regard to any issues with the refrigerators bought from Samsung. Customers can call to the customer care number provided below for warranty claims, product support.
Samsung Refrigerator Customer Care Details
Customer Care Phone Number
The customers can refer the Samsung Refrigerator customer care numbers mentioned below and make use of the services offered by the Samsung Refrigerator customer care. The service is available from Monday to Sunday between 9:00 a.m. to 8 p.m.
Toll Free Number : 1800 3000 8282, 18002668282
1800 110011(From MTNL/BSNL Lines)
Phone : 3030 8282 (Prefix Local STD Code)
Company Website : https://www.samsung.co.in
Samsung Refrigerator Service Centres by City
Samsung Refrigerator Service Centre-Bangalore
No. 522/11, 63rd Cross, 5th Block, Rajaji Nagar
City : Bangalore
Karnataka, India.
Samsung Refrigerator Service Centre-Kolkata
P280/1, Bangur Avenue, Block A, Near Modern School
City : Kolkata
West Bengal
India.
Samsung Refrigerator Service Centre – Mumbai
Name : Vision Services
Address :
Plot No.646 /11,
Old Kolsawadi, Kapad Bazar Road,
Lane Opposite To Padadi Mhim.
City : Mumbai
Phone Number : 022-32663555, 9834000000
Email-id : samsungvision@gmail.com
Samsung Refrigerator Service Centre – Visakhapatnam
Name : Ajit Digital Engineering
Address :
No.N7-11-1, Ground Floor,
Esi Hospital Rd,
Near Pantulugari Meda
Old Gajuwaka.
City : Visakhapatnam
Phone Number : 91-9440190753
Samsung Refrigerator Service Centre – Hyderabad
Name : Touch Home Express Pvt Ltd
Address : 6-3-1186/5/2, Begumpet, Lane Beside.
City : Hyderabad
Phone Number : 040-44664477
Samsung Refrigerator Warranty
Samsung refrigerator generally has a 5 year warranty period for compressor. Refrigerators with digital inverter and top mount freezer have 10 year warranty.
Under warranty plastic, bulb, tube and glassware are not covered.The warranty is not transferrable. It is confined to the first owner only.
Repair or replacement of the product is carried out through company’s authorized service centres.
For further information on warranty for Samsung refrigerators please visit company website.
About Samsung Refrigerator
Samsung refrigerators design offers extensive storage capacity, flexibility and super cooling technology. It has a wide product range which includes refrigerators like food show case refrigerator, convertible freezer to fridge refrigerator.
Samsung refrigerators have four-door Flex, French door and side by side, Top Mounted Freezer, Bottom Mounted Freezer door design. Its features make it unique in the refrigerator technology. Samsung’s 32-inch 25 cubic feet, French door with external water dispenser has specifications such as High-Efficiency LED Lighting which Illuminates Virtually Every Corner, Twin Cooling plus Helps Produce Stay Fresher Longer and Fresh, Filtered Water available Straight from Your Refrigerator.
Frequently Asked Questions
Where can I get information about warranty check?
You can get a complete detail of the warranty in company’s website. Please visit the website.
In Samsung Frost Free Refrigerator what is Quick Cooling Mode?
It activates and blows cold air into fridge with temperature reaching 1°C. By this you will have cold beverage in 65 minutes.
Where can I find Samsung service centres for refrigerators?
Some service centres are listed above. To know your store locator please visit website.
For more information about Samsung refrigerator price, Samsung Refrigerator models and other details visit the official website. The link to the website is provided above.
Visit Samsung’s Face book fan page to know more about refrigerators.
Facebook : https://www.facebook.com/SamsungHomeAppliances/
I have made a complaint at service centre and complaint No. 4265881357 was attended on 2nd August, 2018 and they charged Rs. 354/-. The technician has advised to keep the refrigerator off for overnight and the same will be OK. The fridge was not working and I have spoken to the technician whohas advised me to keep the refrigerator off for some time and it will be ok. As I was facing regular problem with the refrigertor, I have againmade a complaint at Samsung Service Centre on 6th September, 2018 and a service request No. 4268286858 has been asigned. It is more than 2 months the refrigerator is not workig and service centre is unable to provide a solution. I would request you to look into the same and get the needful done.
Regards
Samsung Mobile Service Centre – Chauraha Kanpur Road, Lucknow
Name : Cooling Point
Address : K-16, Aashiyana, Near Power House, Chauraha Kanpur Road.
City : Lucknow
Area Name : Chauraha Kanpur Road.
Phone Number : 0522-4029000
Email-id : coolingpoint01@gmail.com
I have bought a samsung refrigerator on 03.06.2013 from electro paradise, paschim vihar, new delhi but iam facing problem with temperature. Now my freezer is not working properly. so plz solve my problem.
Mr. Captan Singh
Mob : 09868456832
i have bought a samsung refrigerator in may 2012 from radio vision hazaribag but regulary i have to face the problem with temperature.my freeze is not working properly.even i am not getting the responses from service centre. i am a retired officer of SBI having many health issues so cant regularly visit the service centre as am not getting the responces from service centre.today I visited again radio vision hazaribag & reported my problem. so plz solve my problem.
Mob: 9431366401
Dear sir,
We have samsung refrigerator its showing some caution light … and then its giving some motor sound at all please help me out… cal me . 9677774509
My refrigerator side is becoming very hot . Today I have clean it and switch on it its started becoming hot on side and top as well could you please help me with this problem
Hi,
Tonight my Samsung 225L refrigerator is not cooling. it is not under warranty.
Please help me out
Thanks,
santosh Prasad
Cell no.8055656831
sir
i am happy with my samsung ref but to day we clean the fridge and the glass broken so please replace the upper case glass sr.r6654pad300261v fride liter is 255 liters 10 years warranty digital inverter 3 months our address:29,yashoda nivas opp r. n. gandhi school rajawadi vidyavihar east mum:77 ghatkopar
I complaint in freferigator on 08 May 2013 and engineer visit dated 09.05.2013 and collect the service charge amount for Rs. 280/- and told your problem solved today evening, but as on 13.05.2013 problem not solved and engineer not pick the phone no.-08506096119 (Global Engineering , Greater Noida) Other landline no.0120-2351001 is out of order. I complaint several times in customer care but no reply in customer case centre plz tell what can i do or go to consumer court.
This the repeatation of the greiviance in the above published mails . The service technician who comes is very badly behaved and donot have conviencing replies to our querries which is not called for .
I would like to inform you about my refrigarator which was purchased a year and a half back , but on purchase itself the themostat malfunctioned and was replaced the next day .As we found the product faulty at the onset itself requested it to be replaced which did not happen that shows how you treat your customers , and now I am facing a problem of non cooling , they say we will have to fill in the gas and incure another 10% cost of the refrigerator . I would appriciate if you can look into the matter , my complaint no is 8424247873.
I hope you will mot disappoint me
shaina
The lower shelf temperature including the vegetable storing crisper is becoming too low. As a result there is ice formation in these portions thereby totally freezing the vegetables kept in the crisper box as well as any other item kept in the lower shelf. The vegetables are getting totally spoiled and rotting within a day or two after storing. As a technical person, I do understand that this is not the criteria of such a fridge. Shall request you to send a qualified technician for check up and set it right.
Model; Rt-23M, Date of Purchase: 03.06.2004, from Khosla Electronics Garia, Kolkata-700084. Sl. No. of refrigerator: 00064ZAX501841J.Name of Purchaser: SATYABRATA DUTT,Baishnabghata Patuli T/ship, Kolkata-700094.
complaint in freferigator on 14 march but service is very poor plz tell what can i do or go to consumer court
rg saini 9813524343
Please refer to Complaint No. 8433817460, Delhi, dated 10.3.2013. On 10.3.2013, your authorised service engineer visited our house and said that a circulation fan in our refrigerator (Model SR 32 MNA, date of purchase 5.1.1999) was jammed and would be replaced in two days after the part was indented. Later, on daily enquiry, the date was shifted to 15.3.2013 and then 16.3.2013. Today, 17.3.2013, the indication is 20.3.2013. It is outrageous that an internationally reputed MNC such as yours cannot stock in a capital city, Delhi, the required parts. You are not even able to indicate when it will be installed at all. The little information that we possess has been obtained after numerous phone calls made by us. If this is the state of affairs of your after-sale service/ customer care, we would like to switch our loyalties to some other firm for our future purchases of mobiles/ refrigerators/ washing machines and so on. I hope I will get an early reply–at least, to this message!
Ref : Complaint Number : 8423586492 dated: 07.02.2013
Mobile No: (0) 9176601178
As a grieved customer of your SAMSUNG – Double door refrigerator , which has been purchased 6 months before from M/s. VASANTH & CO, T.NAGAR BRANCH, had started giving endless troubles one by one.
Earlier the noise was too high and now the door could not be closed properly , which results in poor temperature maintenance and more energy consumption due to continuous running of the compressor unit.
I have been calling your customer care repeatedly from 07.02.13..
After two weeks one person from M/s. Thirumala Electronics, Ekkauthangal, Chennai attended the complaint today , but made us frantic .
Though the refrigerator is under warranty, he forced us to pay the service charges…which are quiet unusual.
He claims that since stacking the EGGS & keeping water bottles in the door, the door got loosen and to rectify this we have to bear the charges. Im surprised with this kind of reply. If your Samsung refrigerator could not able to accommodate the eggs & water bottles in the provided space then, what for you are selling this stuff?
You must have remove the features & benefits that has been mentioned in the catalogue & display models, so that customers like us would not suffer.
With a copy to consumer forum, I hereby request your immediate action in this regard and try to conclude this issue at the earliest.
Regards,
K.C.Venkatraman
Mobile No: 9176601178
C.C. To : Grievance cell
Consumer Forum of India – New Delhi.
Beware of Samsung Customer Service
I have never had a more horrible experience with after sales service as I have had with Samsung.
I bought Samsung Refrigerator in month of March 2009, 12 months back all the side racks started breaking in pieces.. I logged the complain 9 months (May 2012) back to Samsung No act on it… When i call them in the month of Nov.2012, They said we have closed your complain without solving ???? They logged in again new complain ( Complain no. 8437850026).
I called call centre many time… I called Rajendra – Pune (Mobile-8605004826) many times.. Every times they give me excuse but not the solution..
They are not bother about reason of breaking all the racks.. We keep eatable items into that which can affect our body but Samsung really do not care about it.. Today again when I call them they said again you have to login new complain… Horrible they are…
Friends this is my request, Pls never buy any Samsung product in Future..
On the other Hand, I bought LG smart TV on Diwali, they have responded within 24 Hours for any issue and resolved the matter. Hats off to them for managing the customer service so well. Samsung should learn from them else shut down shop so that foolish customers like me (who buy Samsung products) stop suffering in their hands.
I have now lost my patience and will take the matter ahead with the consumer grievance cell and the media on how I have suffered with Samsung customer service & products.
Avinash Verma
Complain No. 8437850026
I HAVE PURCHASE A SAMSUNG REFRIGERATOR (277LIT.)ON THE OCCASSION OF MAKAR SANKRATI .BUT AFTER INSTALLATION AT HOME IT IS NOT ON . I ALREADY PAID ALL MONEY TO SALESMAN. STILL WE SUFFER THE SERVICE FROM COMPANY.