Karbonn Mobile Customer Care Number, Address & Service Centre

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karbonn mobile phonesKarbonn Mobile Customer Care Number given below helps you connect to the Customer Support team of the company through whom you can get your queries answered. You can contact Karbon Mobile company for any technical support issues related to your mobile phones or with regard to product inquiry and setup, dial Karbonn Mobile Toll-free / Toll Number given below.

Karbonn Mobile Customer Care Number: 080 41378858.
Toll Free Number : 18001024660.

Karbonn Mobile Service Centres : The company has setup over 500 service centres across India to serve the customers who have purchased the mobile phones. Customers who have issues with the mobile phones can contact the customer service centres listed here by State & City.

Software & Driver Downloads – Customers who need to download drivers and the software for their mobiles can visit the download site for Karbonn phone suite, USB & Windows drivers.

Karbonn Mobile is formed when two Indian telecom majors UTL & Jaina have joined forces to trigger the mobile revolution in India. UTL is one off the leading suppliers of land-line telephones and electronic exchanges in India; leading supplier of telecom equipment to cellular operators; build-and-operate state-wide area networks for several state governments. While Jaina Group is a reputed distribution house with interests in telecom and consumer durables. Headquartered in Delhi, the company has represented, with distinction, prominent brands such as Nokia, Samsung, Siemens, Panasonic and Philips (LCD devices) as regional or national distribution partners.

Karbonn Mobile Corporate Office Address:
#39/13, off 7th main, HAL 2nd stage,
Appareddy Playa, Indiranagar,
Corporate Phone Number: 080 40894888

Karbonn Mobile New Delhi Address:
Okhla Industrial Area,
New Delhi – 110020,
Phone Number: 011-46604660

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

144 Responses to “Karbonn Mobile Customer Care Number, Address & Service Centre”

  1. satbir says:

    I have purchased Karbonn smart phone (A29) on dated 13/08/2014 Online Amazon . It was problem in software downloading,& auto tuch probleme & usb Not conted.I take this to service center on 07/10/2014. Service center says that it has a maile karbbon
    This is to request that please change the phone or refund my money back Rs. 5550/- to avoid further mantel harrasement.
    Satbir saini
    Contact no- 09812997556

  2. I submitted my karbonn mobile in care center but yet not received my phone ..near by 2 month passed
    Job sheet no:-kjasphr102714k14350
    Handset model:-A27+
    Date of submitted:- 31-7-14
    Care center address:- radhai Krishna communication ,panipat haryana

  3. S.BANERJEE says:


    I bought a Carbon Mobile yesterday Dual sim. One of the SIM slot not functioning.
    Phone no 9204655460

  4. The Executive
    Customer care

    SUB: Karbonn A3+ switch of/on button refuse to repair from your service center Kanpur

    Dear Sir,
    I had bought Karbonn A3+(black Silver)Mobile Phone from flipcart .com on 16/6/2013 IMEI -serial No. 911300200838227.
    on 13/6/2014 it stop charging hen taking to theservice station as it was with in guarantee period it was repair but took a month time but it was changed to black instead of silver but it did not matter much.After five or six days the on of switch became non-functional when taken to the service station they said A3+ Karbonn ISKE TO WARANTEE KHATM HO CHUKI HAIAB TO HAM ISKO HATH BHI NAHIN LAGAY GAY.
    SO PLEASE TELL ME WHERE SHOULD I GO to get it repaired or should I go to consumer forum?
    I am waiting your response very soon.

    Praphulla Kumar Gupta
    MIG-63,Indra Nagar,Kanpur-208026
    Uttar Pradesh
    Mobile: 09918159063

  5. jyotendera joshi says:

    maine titanium s9 purchase kar ke pachta raha hu customer care ka number koi uthata nahi network ka problem 24 hrs rahta hai bar bar network jata rahta hai service centre ja chuka hu phir bhi problem thik nahi huwa

  6. CCI Support says:

    I request you to submit your complaint to the Karbonn Corporate office – Bangalore Phone number mentioned above. As it is recently purchased it comes under warranty so that you can avail the repair or replacement services at free of cost.

  7. Minati Das says:

    I pursed Karbonn titanium s1 pius 07.09.2014 but problem start on 2nd day it was suddenly stop on running condition. I From hyderabed,your hyderabad suvice center ph.no. also not wokoking. and your Care Number: 080 41378858.
    Toll Free Number : 18001024660. always come busy please help me. my no.

  8. shaikh zaheer says:

    Dear karbonn.
    I have purchase karbonnA99 last six month ago. From few days that cell is giving problems like- while operating it automatically switch of or sometime while charging it hangs & become black screen. The only solution to fix this again is to remove the battery and place it again.
    Currently it is only showing battery & tower signal sign. I hope you will solve my problem. Thank you.
    My sell no is 9881674808.

  9. sumit singh says:

    I bought karbonn A1 duple on 18/05/14. from yesterday i was not see the settings app in my menu . i goes to your service center they done the software in my phone. on next day settings in my menu is not showing…. i went again they will told the Mobile was repair in 40-45 days ………… i gaved him bt they were no repairing my phone.
    and my mobile is in this service centre . and when i say “ki mera fone do” then they were told that me your mobile is in company…….. plzzz return my fone.

  10. dinesh kuamr shakyaway says:

    my mobile karbonn A2+ .mere mobile ki battery charge nahi ho rahi hai charger connect ho jata charging bhi show kerta hai but battery charge nahi ho rahi.

  11. Monirul Khan says:

    Dear Sir,

    My name is Monirul Khan. I have purchase a Karbon mobile (Set No K76+) from Kashimbazar, Malda, WB. Already I have deposited my charger of the above mentioned mobile for repair. Presently my mobile has also been unworkable. I come from my house to local service centre (distance 50 km) three times for getting my charger but it is not prepared. I want to give my mobile for repair but they not accept this as charger is not repair. I want to know that really this is in rules? if not, please take punishable action against the person who is working in service centre (in Malda town) and confirm.

  12. ravi says:

    I using karbonn a6. Cellphone i purchase use and 20days problem and problem Not suport customer care Bahan ki lodi fudu company karbonn

  13. mukesh kumar mannu says:

    sir, i have bought karbonn a30 mobile from flipkart, when it came to me, i noticed a very small lining on the screen (a very small), but everything was working fine, its touch response was best,, but after 45 days, that line became larger, and i felt that the touch is not working well, for this i visited the service centre in bhopal, they told me that i shall be charged approx rs 3500 or more, for the replacement of the touch display screen,

    My phone is in warranty period,then why i should pay any money..
    also none of the numbers of karbonn company is working, there is no response,nobody is answering the call, plz. help me…

  14. umesh says:

    dear customer karbonn brand service very poor nobody piking phone call on given customer care no.18001024660.
    i requested to all please no body purchase karbonn mobile & karbonn tab.

  15. ajay says:

    dear sir,

    i have purchased karborn 1616 and the problem is i coudnt able to connect the internet pls guide me how to make the setting so that i can acsess the internet from my phone ..my facebook app is op-ening but the internet is not acsess i got the service setting from tata docomo….

    pls reply as soon as -posible


  16. aneesh baburaj says:

    I bought karbonn a2+ on 13/5, after coming home i realised there was no light in the middle home button After sometime I realised it was hangingonce you charge it and swith it on. The shop, i purchased the mobile was closed next day. I went back to them on 15/5 they told me to take it to serivce centre. I took the mobile to serivce centre on 16/5. I submitted the mobile they told me to come after 2 days for doa I went to them on 18/5 they told me their system was down and they will inform me when to come Since there was no call from them I again went there on 22/5 they gave me doa I took doa and went to the shopkeeper
    I asked him if I can get any other model he just refused but after some time he said he will give me other model after cutting around Rs 600 and also he said he will give me new mobile ony after he gets the replacement from company I do not have my mobile with me till now
    my contact no 9867989373

    Aneesh Baburaj

  17. ravi.m says:

    hi , i have a9 mobie , my mobile screen is broken so i call customer care number last 1 week but no one picking the call.. and they dont have any alternate email address also
    i dispointed with carbon customer service..

  18. hanu says:

    Its good compare to other mobile karbbon a30 ta-fone is excellent to students to study more

  19. pawan pandey says:

    i purchase mobile karbon a25 but i am not getting bettery back up it provide only 4hrs back up on stand by mode .not even yours coustmer care number responding and local service center is fake .idont know what to do .kindly contact me my number is9981947317

  20. Amit Ghosh says:

    I am purchased St 3 tab.when I download an application from Google play no device found shows. please say what is problem and solution.

  21. shahed g shaikh says:

    sir, I myself is working as Marathwada Chief for the Press Trust of India (PTI). my Karbonn a5 is yet in the warranty period. The touch pad of the handset had problems. I visited your service centre thrice but no positive response. The fourth time whne I poked him, he took my complaint and filed it online. He called me after one week to change the touchpad. The touchpad that he replaced had scratches inside it and it is difficult to see the matter on screen. I asked him to change it but he didnt. he said that i should call him after a week. Since last three weeks i am calling him but he does not even receive the phone. I visited the service center thrice but yet i didnot get it replaced. He arrogantly said ‘chal raha hai na, jao replace nahi karta, ukhad lo’. Such language is not suitable for the reputation of Karbonn. I have no option other than approaching the Consumer Redressal forum. I regret such absurd incidences on behalf of Karbonn. After filing the case I would vastly circulate the news for welfare of the common people.

  22. Jagadeesh says:

    Hi ,
    i bought this Karbon A 15 through online on 6th of this month. Since then iam facing a problem with SD card which is not detected by mobile & with in couple of days iam facing problem with camera as well. I tryed to reach out customer care with the no’s provided in the Karbon website which are as follows:
    Karbonn Mobile Customer Care Number: 080 41378858.
    Toll Free Number : 18001024660.
    Inspite of trying them contiously for 3 days i got a response that the desired info will be available at Banglore Customer care & is provided with a customer care no which was not responding.

    Latter on i raised a complaint through support@karbonnmobiles.com on 8/05/13 for which i did’t even got an Acknowlegement or Reply.

    I was wexed withe services of Karbon Mobiles.
    if this is the support & service that Karbon mobiles is providing to its customers i should think of moving to Consumers Forum.

    Wish the issue is sorted soon. jagadeesh
    cell : 9738951417

  23. A.MANIGANDAN says:

    Dear sir,
    I have purchased Karbon A2+ model mobile from Big Mobiles(#101,Market Road,Arani-1.mob.9025390253) on 13.01.2013. After one month of purchasing my mobile restarted automatically and hanging very often. Even can i search for contacts, it takes too much of time. The Battery was not properly charging and heat a lot. My mobile’s IME No.1 is 911256350022295, and No.2 is 911256350282295.
    I am very disappointed for your company mobile and service points. Please reback my money or Replace my Mobile, otherwise i will approach Consumer Court for your Cheap Product. So please take immediate action in my Issue. My contact no.9786431008

  24. AYASH KANTA NAG says:

    Hi i am ayash kanta nag from baripada, orissa. My wife gifted me a KARBONN A7 purchased on 29-06-2012. I was very happy with the set & excited also but not for long.After 15 days the hand set started showing problem initially while shurffing when screen gets off the set also gets off and after few minutes gets on automatically.when my wife tried to contact the dealer ‘SAILESH ENTERPRISES,BADABAZAR,BARIOADA’ he suggested to keep the screen on by exceeding time of screen for 30 minutes. Then i returned the set to my wife. She had not so much of use of the set other than receiving calls or outgoing calls so she did not faced any problem . But before 25 days the battery of the set didn’t keep charge . So we went to the dealer ‘SAILESH ENTERPRISES’ HE RECEIVED the set saying that he would send the set to the servicing center at bhubaneswer.He took the set with all the accessories including the cover also on 23-04-2013. After than we did not got any information about the problem of the set or job card. my wife has been depressed enough because WHEN SHE PURCHASED KARBONN A7 SHE THOUGHT KARBONN IS A GOOD COMPANY UPCOMING COMPANY BUT SHE HAS STARTED LOOSING CONFIDENCE ON KARBONN. SO KINDLY TAKE NECESSARY ACTION. MY MOB NO IS 9556794444 & MAIL ID-ayashkantanag@gmail.com. DETAILS OF THE SET-IMEI 1:911211850092330 , IMEI 2:911211850092348 , SN:KTOA705120004617 H/W Ver:5913 P3 , S/W Ver:V3030 sar:1.150Watt/Kg.

    Ayash kanta nag

  25. Suresh Kumar says:

    I have purchased Karbonn A1+ (ROI)-AID through COD delivery vide invoice No. 201302070610 dated 07.02.2013, Order No. 20130207036913, Docket No. 4678536553. Mobile is not showing contacts copied from my earlier phone, every time I have to go to search option for finding contact. Now its battery is not charging. Please get my phone replaced or refund my money as it is still under warranty period. My Cell No. +919419109565. Suresh Kumar C/o Jatinder Singh, Ludhiana.

  26. Syed says:

    I purchased Karbonn A15 mobile through Mirchimart.com (online purchase) on 11th Feb 2013 vide Order No.MMOD26774 Transaction Id.201302116832272 for Rs.5499.00 and product got delivered few days after placing order to my Bangalore address. Below are the IMEI Numbers.

    EMEI No. 911244650618376

    Ever since I received the product, I have started facing problems with disconnection of my calls all of a sudden, including touch problems & battery draining. Initially I checked with Airtel (Service Provider) and there was no issues at their end.

    Thereupon I first contacted one of the Karbonn Authorized Service Centre and informed about the issues, and when I got back my Mobile from them after few days, I noticed the
    problems were still there.

    In few days I had to come to Hyderabad for vacation and after several attempts to reach Authorized Service Centre I finally handed my mobile to one of the authorized Service Centre for Karbonn “Primus Informatics & Software Ltd”, Abids, Hyderabad. My Mobile was kept with them for around 29 days and during this period I had contacted hundreds of times about the status and they keep on saying it will take time as it has motherboard problem and finally I had to take back my mobile since they were further asking 15 more days time which I was not confident of getting it repaired.

    I asked Primus Informatics to provide me DOA (Dead on Arrival) letter so that I can ask for product replacement and they told that this mobile has IMEI number which is not existing with the IMEI numbers which they have.. As per them since this is purchased online they cannot provide the letter. I checked with Karbonn other Service Centres and they said they cannot provide service since the IMEI number is not matching since it is purchased online.

    Appreciate if this can be looked into.

    Thank you

  27. ankush wadhavane says:

    Dear sir i have karbonn a9+ mobile thear is some problem hence i have my mobile submited in your thane service center on 3.5.13 but nobudy updated when i recived my mobile.pl help re

  28. sameer gangan says:

    Guys , do not buy karbonn’s any phone cz their services is not good. m facing so many problem with my a9+ device 2 times my phone got dead but they peoples not ready to give me replacement. even every time they takin 1 month time to dipatch your mobile.

  29. yuvraj says:

    very very upset from your karbonn a30 just purchased it a week ago service centre are so poor in future your karbonn mobile company in 1 or 2months giving all your details in consumer court now see your company will be sealed in 1 month no reply from mail no call from company so poor service i advice everyone not to purchase any product of karbonn contact me at 8587812747 otherwise tomorrow going to consumer court

  30. Praveen Rajput says:

    I bought this tablet 2 months back from Flipkart and it is stopped working last week. Whenever I try to start it gets hanged and not able login, worst experience with Flipkart and Karbonn. To add to that there are no authorized service center for Karbonn in Bangalore, if I try to call the service centers from warranty document or from Karbonn site, I am getting reply they stopped the servicing for Karbonn. Now I don’t know whom to contact for servicing. Request to help

  31. Goutam Ghosh says:

    I purchaged Karbonn A15 on 19 Feb 2013. It worked fine for about one and half months but suddenly it got dead. Then I submitted the mobile in service centre on 29 March and then on I am just waiting and waiting. Is there any way to complain to the consumer forum for the handset and for the harrasement it caused? Customer support is just irresponsival. Any help will be appreciated.

  32. anant pandit says:

    last month i purchases A9+ model thro’ naptol.am having following problems.
    batter getting exhausted in day even in idle .
    sound level is too low for phone use as well as hearing music.
    removing back poses difficulty as thinking it will break.
    apears to be slow when playing game such as temple run and othe phone applications.
    pl replace battery and arrange increasing sound lvel.

  33. Kiran.Vutla says:

    hellow i bought karbonn tabST-3 from Univercell Karur
    this tab is not charging whenever the charge becomes below 14% i will get a warning of low charging and immediately the system shut downs and it will not charge after that. for this problem i have give to the service centres i have bought this on 14/1/2013.
    this i have used for 45 days and it is under repair for the rest of the days.
    i dont understand if this goes on like this i will end up one year with 3 months usage and rest 9 months repairs why cant you give the customers a perfect reason.
    please tell me what should i do if this repeats.

    thanks and reagards

  34. Manoj says:

    i have purchase Karbon A9 PLUS on 10-march-2013, my IMEI no. is 911211901794751. from first day set has no battery back up, battery heat, display problem and set Hang
    please support me for resolve these problem at delhi NCR authorized service center.

    i don’t think new company can be gave quality like this. cause they have to upgrade their business also. after that i will never suggest to any one to purchase Karbonn Phone.

  35. Mahesh says:

    i have purchased a karbonn k3000 in these i cant play videos in youtube and i cant download songs.Please solve my problem my contact number:9160953957

  36. Mohit says:

    Dear sir,
    I am purchased Karbon A9+ model mobile from MIC Mobiles Kapurthala on 01-01-2013. after two days my mobile was not in working Mode.My mobile’s
    IMEI No-911211901560939 .
    I am sick of Services provided by Karbonn Mobiles Ltd side,i had bought set of Karbonn A9+ on 1st of Jan-2013,which got stucked up on the 4th day i bought.then i placed on ur Service Centre of Jalandhar,which i mannaged to recieve after nearly 2 months.Then on recieving After 2 days it struck up with an similar problem & as usuall i have placed it on service Centre.Now i request their side finally to repalce my set or provide me Money back with 12.5%rate of Intrest Effective from 1st of Jan.I earlier Nearly from past 15 days have contacted their side and recieved the comments of Recieving it which every time were planks but nothing .Now I don,t want to listen any Trash from their side so i request your side to deal it with a Strong prospective for the Consumer Justification point o f view.
    Thanking You,
    IMEI No-911211901560939
    I am very disappointed for your companies service and replies of shopes. so please take immediate action. My contact no.7696389690

  37. Venkatesh K says:

    Hi Team,

    I gave my Karbonn Tab 1 to India Mobile service center for service (which is approx 30kms far from the place I live) in T.Nagar. I called around 40 times but in my vain the response from them is very very pathetic. Everytime they tell the same story that they sent the piece to Banglore. They will make a note of my number and they say that they will give me a call back but they turned up. I am leaving chennai tommorrow and they have not yet returned the Tab1 to me.

    It is very very disgusing!! I will never suggest or purchase any product from you guys. You are deceiving people saying your products are budget products but as a matter of fact. You do not provide any proper service. There will be lot of issues after the purchasing your products and only to add to that there will be no service to fix that.

    Could you please take an appropriate action ?


  38. manit kumar says:

    Munit kumar says
    April12-2013. 1.00 pm
    Dear sir,
    i am purchased karbon A15 model mobile from mittal telecom(Ludhiana) 12-1-2013.
    but my mobile not charging.its problem.my mobile provide to 20-3-2013 service centre in Dhir electronic (dhirrobin@yahoo.com)mobile no-99889-91012.dhir electronic can not return my mobile.
    my mobile EMI no-911244650116132
    plz cheqe my mobile status $ receive my mobile
    my mobile no-9915801574, 9803167057
    munit kumar

  39. mukesh says:

    Hi Karbonn team,
    I am mukesh I have purchased your karbonn mobile a15 on 04 feb 2013.I am facing problem with a15. plz help me the problem is I’m using Idea 3g sim on sim1,initially there was no problem but since last week when I want to select mobile network mode it is selecting GSM only. I am not able to select wcdma mode. Why? Plz help me how can I select wcdma mode. Due to this I can\’t get 3g speed. So plz help me. plz assure me to trust on karbonn brand a revolutionary mobile brand.

  40. Rahul says:

    i have purchased karbonn k25 mobile through Indiatimes shopping with order no:3001457111 on 11/09/2012 . its optical trackpad is not working prpperly .please solve the problem immediately or exchange my handset ,.. the handset is in still warrenty condition …my contact no:+91 7416 234 710

  41. jaspal singh says:

    i have purchased 10/3/13 smart tab2. no any game like raging thunder,death moto,angry birds and other games are not working on this. i take this service center( which is 35km )3times but my problem is not solve.if you dont aproch it why you make these type of product.plaes solve my problem or refund my mony back 5990/- REGARD
    cell no.7696040101

  42. rajan says:

    i have bought karbon a 30 from KHANNA COMMUNICATION jagraon 30/03/13 .but auto rotate feature is not functional.ie videos always get played in portrait format ,not in landscape format.
    is thhis a defect or do i need to change my settings. whatsapp is not working . when i attended the calls the phonenear speaker heated
    pleaz reply soon ,i am really fed ip.


    Dear sir,
    I am purchased Karbon A1+ model mobile from Sky Mobiles(Adoor,Pathanamthitta,Kerala mob.9895672209,9567101019,skymobilesadoor@gmail.com) on 25-12-2012. after one month my mobile restarted automatically and hanging. Restarting mobile two more times per day.My mobile’s IME No.911123202365845.
    I Can’t give my mobile for service because of my time not spend this purpouse.But my mobile provide for service on 23-03-2013. at that time one Mr. Libin(Karbon Service Center Staff) was buy from my mobile also he offered my mobile return back on 29-03-2013 after 5’o Clock. but still i can’t receive my mobile. But Still not Servicing my mobile.So i want to solve my problems with in 2 days. I can’t spend time for this job because of my job nature. I am very disappointed for your companies service and replies of shopes. so please take immediate action. My contact no.9048430538.

    Roopesh Krishnan

  44. jayanta says:

    I just bought karbon a 30.
    and it started problems such as it’s auto rotation is not working any more. resolve this problem..

    regards, Jayanta.

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