Godrej Refrigerator Customer Care Number
Godrej Refrigerator Customer Care Number - customers can make use of Godrej Refrigerator Customer Care number which is mentioned below to enquire about the Godrej Refrigerator
Godrej Refrigerator contact number :
Contact Number : +91 22 6796 5656 / 5959 , +91 22 6796 1700 / 1800
Godrej Refrigerator Toll Free number : 1800 209 5511 , 1860 3000 2030(for all subscribers) , 1800 225511(only for MTNL/BSNL Landline)
Customers can also send your queries to this email address smartcare@godrej.com
For more details regarding Godrej Refrigerator price list , Godrej Refrigerator models , Godrej Refrigerator reviews , visit the official wesite of www.new.godrej.com
Related posts:
If you feel that we have missed any thing or have included wrong Information for Godrej Refrigerator Customer Care Number, please add to the information using the comment form. We would be thankful if you help improve the information present in this page by leaving your comments.
Loading ...
Sir, Please confirm details on the problem of ‘ leakage of water from the EON refrigerator ‘ bought two years back. Please let us know the solution to stop the water dropping down from the fridge. Thanks….MANJUNATH., 98452 82550
Sir, Last two days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej GDA 19 B CR on 18 sep 2009 from Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9968165910
Sir,
I was trying to contacr coustermer care no.18002035511,186030002030 but there is no reply from that side to me.I purchased fridgr on dated 22.02.2010 against exchange scheme through your’s rep. Mr.Saleem (Mob.No.9839270548) at Lucknow.Now the problem is it no cooling & dead.
Kindly Send Any Service Person To Our Address .
From :- Kusum Saxena,
6,Buland Bagh,Near City Station,
LUCKNOW
MOB.NO.9450888003
PHONE NO.0522-2284930
I bought a Godrej refrigerator in October ’2006 .
Since this morning ,all of a sudden the door is not closing. This has happened once in the past too, when the machine was still quite new. However after a while, it was back to normal. I had forgotten all about it.
Kindly suggest how I should go about it. I am in Delhi. I am unable to reach the customer care number…
Thanks
Sir,
I was trying to contacr coustermer care no.26935544 1800225511 but there is no reply from that side to me.I purchased fridgr on dated 8/9/2005 Now the problem is it no cooling more sum make ice uper side I purchased it from electronic plaza in govindpuri new delhi 110019 it is now in warenty
Kindly Send Any Service Person To Our Address
Nivarab roy
TA -256/1 TUGHALKABAD EXTEN
NEAR 429 BUS STOP DDA FLATS NEW DELHI 110019
CONTACT No. 9871553440 2998206
Sir,
I was trying to contacr coustermer care no.26935544 1800225511 but there is no reply from that side to me.I purchased fridgr on dated 8/9/2005 Now the problem is it no cooling more sum make ice uper side I purchased it from electronic plaza in govindpuri new delhi 110019 it is now in warenty
Kindly Send Any Service Person To Our Address
Nivaran roy
TA -256/1 TUGHALKABAD EXTEN
NEAR 429 BUS STOP DDA FLATS NEW DELHI 110019
CONTACT No. 9871553440 2998206
sir, I was trying to contact all the costumer care number since last four days,i also SMS but there is no reply from any side.I purchased godrej eon refrigerator on 23MAY2007 from DARYAGANJ DELHI .now the prblem is it is not cooling at all.The problem was started past few months ago,you have the record also.So could you kindly send any person to our place . MOB no;9818359633
Sir, Last three days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej Frost Free Refrigrator 2009 from New Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9910450887
customer care of godrej is useless and they bunch of unreposible persons with main purpose to loot their customers. First of all, tel nos. published are ment of bogus nos. and calls are never materialized. Even if, theit representative comes to your house, he is as smart and unprofessional in his approach as of godrej. It seems that both are in hand in gloves for making befool of theit customers.
As a user, I am completely unsatisfied witrh their product and suggest that never go for it. My complaint no. is 239542
Sir, Last three days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej Frost Free Refrigrator 2008 from New Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9910129823 urgrnt
i bought a Godrej eon refrigerator in Nov 2009.
Since this morning ,all of a sudden the inside light is not working and the cooling has been stoped, when the machine was still quite new. However after a while,
Kindly suggest how I should go about it. I am in Hyderabad. I am unable to reach the customer care number…
Thanks
From :- Suresh Kumar,
12-7-81/1,
New Mettuguda, Secunderabad-17
Hyderabad, AP
Mobile Number: 09866659441,
09908662547
Sir, I complained to customer care and the person visited also and told the problem of gas filling. He assured of coming on Saturday i.e 24/4 but no one came. The visit charges also has been paid vide receipt no 905146 dt 21-04-10. Being hot sun and summer season its not easy to wait for days to get it repaired. I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side. Request advise to wait for the representative or get it repaired from local market.
sir hamare pass parso 23-april ko ek refrigenerator aaya h jiska item code 2d6tbs hai ..
per ye peace defective h …..iss piece k door pe 2 ache khase dent h.. aur upper side se iski plastic tutti hui h…
ye hamare paas appliance division ,b-15 indutrial area meerut road ghaziabad se aaya h..
unka hamare paas koi contact number nahi h…
to hum chate h ki ye piece exchange ho…
hamara address h …
akhilesh kumar jain(9760793925)
78, g.t. road khatauli,
near old bus stand.(251201)
sir hamare pass parso 23-april ko ek refrigenerator aaya h jiska item code 2d6tbs hai ..
per ye peace defective h …..iss piece k door pe 2 ache khase dent h.. aur upper side se iski plastic tutti hui h…
ye hamare paas appliance division ,b-15 indutrial area meerut road ghaziabad se aaya h..
unka hamare paas koi contact number nahi h…
to hum chate h ki ye piece exchange ho…
hamara address h …
akhilesh kumar jain(9760793925) PLZ THODA JALDI ACTON LE
78, g.t. road khatauli,
near old bus stand.(251201)
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GFP 280S from M/s Video Plaza on 23 August 2006 vide Cash memo No.6901 . The product has been defective on its Door , which is being rusted and the chips are falling, the matter has been complained to the nearest service center Smart Care ,Benachity ,Durgapur on 11.06.09 service order No.640474 and they have assured us to replace the door but till date neither dealer nor Godrej Service Center change the door . The product has been assigned with the Rust Free 10 years Warranty with ZOP Technology.
I have contact to Service Center ( Smart Care)as well as Dealer several time but they have shown their inability to get replaced/repaired . It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period, if required the authority can check and verify the complaint,
The matter is the quality and hence the amount paid for, 13200/- is not a mere amount firm should acknowledge and clarify the delay in rectification of the complaint so as to avoid any legal consequences/consumer forum.
I have still convinced on Godrej product but the services are required to be more cautious and firm so that the customer are not sufferred. Customer satisfaction is the main fact in order to have the reputation of the firm.
Please do the needful at the earliest so as to relieve from the anxities.
Thanks
From
Partha Chaterjee
S/o Late Jagannath Chaterjee
22, Sukumar Roy Path
City Center
Durgapur-16 , Burdwan , West Bengal
Ph.No.9332248258/9474600438
I lodge a complaint against fridge not coolin dated on 20/04/10/comp. no is 338993.But still no any person to visit.godrej provided is solution in 24 hrs.I had talked to kapil tyagi,girish & nitin verma. All agents are telling today will solve.what is this————————————— its very very poor service
Dear Sir,
The person receiving the complaint and registering it through toll free number is helpless to solve my problem registered on 19.04.2010 vide complaint no 754776. Please devlop some mechanism to moniter the status of complaint as he is helpless on this aspect. The problem is non-functioning of fully automatic GDA-902 washing machine. Please see that the comlaint does not remain unattended for days together.
Thanks.
R K Kar
Asst. Professor, IGIT, Sarang
Dhenkanal-759146
91-9437729502
godrej refridgerator :: customer care
I am very much dissatisfied with service.
I have paid Rs.2000 for Service.But he not provide services.Customer care and that service is very poor.And his employee give no response .
Plz Never Purchase Godrej goods.
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GDN180S2OP from pittappilly agencies kothamangalam (ernakulam) on 26.08.2006 . in that time company given fifteen year warronty for the body.The product has been defective on its Door (before one and half year) . in that time we informed the complaint to the shop. then the service man came and checked. and he has assured us to replace the door but till date neither dealer nor Godrej Service Center change the door. It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period.
yours faith fully…..thanking yoy….
O.N Anil kumar
ozhukkuparakkal(h)
kothamangalam p.o
mathirappilly
vilayal.
ernakulam dist.
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GDN180S2OP from pittappilly agencies kothamangalam (ernakulam) on 26.08.2006 . in that time company given fifteen year warronty for the body.The product has been defective on its Door (before one and half year) . in that time we informed the complaint to the shop. then the service man came and checked. and he has assured us to replace the door but till date neither dealer nor Godrej Service Center change the door. It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period.
yours faith fully…..thanking yo….
O.N Anil kumar
ozhukkuparakkal(h)
kothamangalam p.o
mathirappilly
vilayal.
ernakulam dist.
ph:09388677058
Sir,
I have purchased a Godrej Refrigerator Model No.2601 FF , S. N . 38182 from M/s Grover Electronics , Mangol Puri , Delhi on 01 March,1998 vide Cash memo No.004009 .
Now I have problem of leakage of water in the refrigerator .
Please send your ENGINEER to solve the problem of water dropping down from the refrigerator.
Thanks….
S. B. Garg
C-304, Arya Apartments,
Sector 15 , Rohini,Delhi – 89
M – 98911 89800
From:
Dr. Shyamal Banik
I purchased one double door refrigerator of 310 lit capacity from Great Eastern Trading Corporation Kolkata. The Refrigerator is giving some problem. Please arrange to send one mechanic to check up the problem and rectify it immediately. I am trying over phone but getting no response. My contact number is 9433516636 and address is
65A, Manik Bandyopadhyay Sarani, Kolkata (Near Udayan club) Tollygunge.
Please do the needful.
Dr. Shyamal Banik
From:
Dr. Shyamal Banik
Sir,
I purchased one double door refrigerator of 310 lit capacity from Great Eastern Trading Corporation Kolkata. The Refrigerator is giving some problem. Please arrange to send one mechanic to check up the problem and rectify it immediately. I am trying over phone but getting no response. My contact number is 9433516636 and address is
65A, Manik Bandyopadhyay Sarani, Kolkata (Near Udayan club) Tollygunge.
Please do the needful.
Dr. Shyamal Banik
Sir,
I was trying to contacr coustermer care no. 18002095511 but there is no reply from that side to me.I purchased fridgr on dated 07.12.09 Model no. GODREJ GFE 27BZ/REF/SHEL WINE RED. Now the problem is it colling problem. Regulator (colling Switch) is not rounding anyside. STOP TO QUICK FREEZER
Please arrange to send one mechanic to check up the problem and rectify it immediately.
Kindly Send Any Service Person To Our Address
KAUSHIK MUKHERJEE/BUBUN MUKHERJEE
NEAR GORIA STATION C5 BUS STAND TO MAKALI BUILDERS/SRINAGAR TELEPHONE EXCHANGE.
DHALUA, PANCHPOTA,KOLKATA
sir,
I was trying to contacr coustermer care no. 18002095511 on 02.26.2010 my complain no is 707245 but there is no reply from that side to me.I purchased fridgr on dated 26.08.2008 Model no. GODREJ 23C2 edge 220 ltr. Now their is s problem is in it related to its colling . BEFORE some days on 26.05.2010 my refrigatior comes from your service center (poonam refrigeration , varanasi) its cost Rs1280 , job serial no 216 but after two days the fridge again stop working then from 02.06.2010 i am daily complaining on your custermer
Please arrange to send one mechanic to check up the problem .
thanks…………..
Mr vitthal agrawal
C/O Mayur enterprises
K61/25 bulanala varanasi
mob no +919450011950
Subject: Godrej Refrigerator cooling problem call no 638265
Dear Sachin,
This has reference to our telecom earlier few days before and today
morning also, I was told that you will be sending your technical
person today to solve the problem but till now no one has come. I am
not able to understand what kind of problem Godrej is facing to order
one part since last one month.
Two weeks before your technician Raju visited and he had put some part
for 24hrs observation period but even he has not come till date.
Can you kindly adv. me till when you will solve this problem.
Regards,
Chetan Poojari.
I purchased a refrigerator on 12.10.2009. I registered a compliant on 07.06.2010 that my refrigerator is not functioning. my complaint no.986324. the techinican visited my house on 9.6.2010 exactly after three days and told me he will come back nextday for filling the gas. he is still to turn up. i have made several phone calls. no body is turning up. this is the disservice rendered to people like me who buy the product just by their reputataion.
My refrigerator (GFE 25BZ EON) cant produce adequate cooling.
It was serviced on 14.06.10 as per my earlier complaint about the same problem.
But , after running properly for about 4 hours , the problem has started once again.
So i am suffering severally for not being able to preserve my food.
So i am requesting you to take necessary action at the earliest.
Samir Kumar Saha
17 No Kamarpara Lane
Flat-203,Kolkata-36
Cont:9474600346
My complaint of more than 3 weeks back has not been responded by Godrej customer care yet. All 3 helpline numbers yield no response.
No local helpline number is traceable.
After sales service by Godrej is poor.
Sir,
Sub: Deficiency in Service by your authorized service centre – Reg.
I purchased a 200 litre Pentacool Frost free double door model on 24.10.2002 (Model no:GF 21R). As there was no cooling, on 01.04.2010 I gave a complaint to your authorized service centre Star Refrigeration Service, 155/2 Bharathiar Road, Near Old Bus Stand, Karaikal 609 602, U.T. of Puducherry (Phone: 04368 224828, 9842428182). The technician told that the compressor was in good condition and the gas has to be filled. The appliance was taken to the service centre. It was again brought back to my house after filling the gas at a total cost of Rs. 1250/-. Initially there was some cooling though it was not to the original standard of Godrej. Gradually the cooling capacity of the refrigerator started reducing. On 21.06.2010 I again called up the same service centre mentioned earlier to check the refrigerator. The technician told oil has created some blocks in the pipe. The appliance has to be taken again to the service centre and refilled with gas on payment basis. I told that only two months it was refilled and again why this has to be done. He told oil would have got into the pipe while transporting from the service centre. The service centre is hardly one kilometer from my residence. Refrigerators are transported by companies and my colleagues all over the country and there is no problem. Is this a deficiency in the product or a deficiency in service by the authorized service centre. Is there any guarantee for service.
Based on my recommendation, few of my colleagues have purchased Godrej refrigerators. But now I am very disappointed with the service. I almost made up my mind to dispose the appliance as scrap. I read the letter to customer by the Managing Director, Godrej Appliances Ltd assuring assistance in the users guide of my refrigerator. Hence this attempt. Please let me know if there is anything that can be done.
Thanking you,
Yours truly,
(Biju Varghese)
please sent tecnician to serve my fridge that is not cooling deep door ultra
Dear Godrej,
I had registered a complaint regarding my Godrej ion Refrigerator on 12 Jun 2010 vide Ref No 928570 at Toll free .The same was attended by Service centre executives at Nashik . But within one hour of service, the same problem continued. I had immediately called up the Customer care centre at Nashik , and despite repeated reminders everyday ,till date (* days) no one has turned up . This is utter carelessness and unprofessional approach on the part of such a reputed concern. I really feel that the service engineer should take moral responsibility for a problem that re-occurs within one hour.Kindly take some steps to curtail such lackadaisical attitude towards a customer n get professional.
Hope to find some positive response.
Yours,
Major P Prabhu Raj
Hi all
COMPLAINT NUMBER ISSUED BY GODREJ —419732
My name is Lakshmi from ambattur who had made a WRONG DECISION IN PURCHASING A GODREJ SPLIT AIRCONDITIONER
A final try to get my airconditioner repaired or replaced as i tried godrej customer care to correct them from the time of purchase without any luck
All they say is part unavailable for the past 3 months ive been unable to use them because of this problem
I made several calls to godrej customer care and i was given the repeated answer which is no good and if the company cannot supply a part to its customer for the BRAND NEW AIRCONDITIONER it should either be an outdated unit or the company itself is outdated
If i dont get a favourable reply within this week —I will give the entire story in a A4 sheet and fax the copy to all godrej branches to show how pathetic the customer service and since i work in media i will not hesistate to publish them weekly to make sure people wont buy these forever
I BOUGHT THIS UNIT IN GIRIAS IN CHENNAI (with billl and warranty) and was delivered faulty and when i called customer care there is absolutely no respnse,I have also warned them that i will go to consumer court as well for that too they didnot react
i either need replacement or refund on this product my email is lux17682@yahoo.co.in
Have purchased Godrej EON Refrigertor 2 and half years back.
It is giving problem fromn the day of purchase.
All Vegetables and food materials inside are covered with ICe and once it is kept outside in normal temparature , all foods/vegetables/fruits are rotten up due to excess ice water inside.
A Complain was made within 3 months of purchase, they took arround 1000/- and change some parts and insists on AMC for 1 year.
Now whenever I call they first insist immensely on AMC as if they are sure that my refrigerator will surely need repair.
Have called up sevaral times the Toll Free numbers 18002095511- 186030002030 -1800225511 but no reply.
Need your serious intervention to repair my Refrigerator or else hve to knock the door of consumer forum.
Rgds
Krishna Nandi
33 State Bank Park
P.O. Thakurpukur
Kolkata- 7000063
TEl 923940232
I am located in Ernakulum District, Kerala. I have a Godrej Refrigirator Ultra, two door purchased from your agent at North Paravur who have closed shop. For th last 4 months it has been out of oder.I rang up 18002095511 ad registered a complaint775746 about two weeks back after a hectic search or a service station in Ernakulum. I rang back. as no technician came. I again rangup the number but the response was that some one will come at te earliest. nothing for another week. Do I have to fle a case in the Consuer court? What a tragedy for Godrej, from whom I always been buying refrigerators.
Dear sir, I purchased a refrigerator model-GFE26C, SL NO – S0704180629 on 06-05-09.your warranty card shows that there is 10 year rust protection plan.But sorry to say that just 14 months passed there are various rust spots all over the body.I think after few months all coating will be wiped out and its naked frame will come out. So please take necessary step . Address c/o GOKULNAGAR G.J. SIKSHANIKETAN. P.O.- Tekhalibazar, Dist.- Purba-Medinipur, PIN- 721646 CONTACT NO–9732575414
Dear Sir,I purchased a Godrej Cold Gold Regrigerator on 16.11.2005 from M/S Bajaj Electronics,Rajpura Road,near petrol pump Ludhiana,vide their Bill NO.184..From the very date of purchase it was giving trouble and in Dec.2007 it stopped working and after contacting the dealer and Service Centre, M/S Mandeep Services the compressor was replaced.Now once again the refrigerator has stopped working.Moreover the plastic parts have also cracked /broken.Is this the product for which GODREJ has been a household name.Please ensure to set right my refrigerator immediately as it is in the warranty period.
PARMOD PAUL JAIN.H NO.2876.NEW TAGORE NAGAR,HAIBOWAL KALAN,LUDHIANA-141001(PUNJAB)
PH.1612309764,MOB.9814537764
I have purchased Godrej EON Refrigertor 10 months back.
There is cooling problem from last 6 days.
On 19 aug i made a complain (Com no.877575).
But till date note a single time visit any person from service centre.
Now we are facing smelling problem.
Need your serious intervention to repair my Refrigerator.
Vikash kumar
tulsinagar Tilkamanghi
Bhagalpur BIHAR
Con No 09334005475.
I have purchase a Godrej frost free refrigaretor, model no. 013833 which is not cooling properly & fan motor is not working.
I have already made a service contrct with your channel partner from 23/5/09 for 2 years.
But I am dont getting any contact old Tel. No. of service provider and facing more problem day by day.
We need your hearty cooperation.
Usha Kumar Ghosh
L / P-5, ODRC Govt. Housing Estate
Behala, Kolkata – 700 038
Mobile : 94335 73218
Dear Sir,
I had purchased a refrigerator Model No. GFV280P Cap: 280lit Double door on 13/08/2006 from Lulu Hyper market Abu Dhabi UAE. Now the refergerator is not getting cooled properly. After investigating by an expert technician, It was observed that the compressor of the said refrigerator is bad and need replacement. The old dealer of Abu Dhabi has advisved to approach Godrej for replacement as the contract with them no more existing. As the compressor warrenty is 5 years, You are requested to issue a new compressor and instruct old dealer to install and make refrigerator serviceable. Your early action is appreciated.
Contact Details:
KO . Paul
PO Box 7604
Abu Dhabi, UAE.
Phone: 00971 50 8130617
Email: kopaul301065@yahoo.com
Location: Abu Dhabi Tourist Club Area
i have purchased a refrigator
I have purchased a Double Door refrigerator on Dec 2009. it was working fine till July 2010, after that i faced some problems, and it was not working. When i switch on the machine , just the lite glows but no cooling happend. I called the dealer where i purchased the machin , they gave a customer care toll free number and i called that number and registered my compliant but not sent any service man to do the service , i keep on calling them for more than 10 days but no one turned out. One fine day (SUNDAY) , i carried my Refridgerator to the dealer place and asked them to do the service , but they did’t bother
So i just kept the machine in the road side with a placard saying that this machine is new machine but not working for past few days , even godrej people is not doing the service, please help me.
Seeing this the customer who visited the dealer start pondering this issue with the staffs there and a huge crowd gathered which created a traffic problem and soon Traffic Police came and tried to disperse the crowd and atlast the store people taken my machine for service and returned in 1 day.
Now its working well till date…