Godrej Refrigerator Customer Care Number, Toll Free Number, Email Address

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Godrej Group is one of the leading electronics manufacturing company that is head quartered in Mumbai, Maharashtra. It was established in the year 1987 and had become one of the largest companies in the city with 4.1 billion dollars turnover. Godrej refrigerators are available under the segments like frost free and Direct cool. It includes Anti-B technology, low starting voltage, cool shower technology, ZOP Technology, poly bag suspenders, along with 10 years warranty.

Godrej Refrigerator Customer Care Number - customers can make use of  Godrej Refrigerator Customer Care number which is mentioned below to enquire about the Godrej Refrigerator

Godrej Refrigerator Contact Number :

Contact Number : +91 22 6796 5656 / 5959 , +91 22 6796 1700 / 1800

Godrej Refrigerator Toll Free Number : 1800 209 5511 , 1860 3000 2030(for all subscribers) , 1800 225511(only for MTNL/BSNL Landline)

Customers can also send your queries to this email addresssmartcare@godrej.com

For more details regarding GodrejRefrigerator price list , GodrejRefrigerator models , GodrejRefrigerator reviews , visit the official wesite of www.new.godrej.com



Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

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103 Responses to “Godrej Refrigerator Customer Care Number, Toll Free Number, Email Address”

  1. Rakesh Patnaik says:

    Dear Sir / Madam

    I am forced to write this mail and wanted to draw your attention towards your inefficient technicians. I lodged a complain through customer care.

    On 1st Sept a person has come to collect the service charge and told somebody will attend the call tomorrow. We paid him Rs. 375/- and with in couple of days another technician has come and tried to sort out the problem but he was not having cooling gas and welding machine and told us he will come again next day. Next day they visited and tried to sort out the problem they made the refrigerator on & charged nearly Rs 2000/- for the parts, which we paid.

    After one week again my Refrigerator is not working. I called to that technician (Jitendra Kumar Sahoo) told the problem. He suggested to lodge a complain through customer care and I did the same.

    Today a new technician (Biswanath Moharana) has attended the call and charged Rs 600/- and made the refrigerator on.

    After so many visit by your technician to our house (which again disturbing our life) and charging nearly Rs 3000/- my refrigerator is still not working.

    I again called to your customer care he lodge the complain and also shared the mobile no of Mr Prakash, branch manager, Godrej, Bhubaneswar, Odisha.

    I called thrice, unfortunately he didn’t bother to pick my phone fro once. Now Suggest should anybody take the call Or should I go to the consumer court.

    I want to inform you that my double door refrigerator was working properly but it’s icing box not functioning. Let me tell you one thing – one of my friend was facing the same problem. He rectified his same problem by spending hardly Rs 500/- and there was no problem with his refrigerator since then.

    Now question is whom should we believe the so called Godrej branded technician or Local technician?

    Twice I Complained – First time the Complain No was W3008539173 and the secret code was 124 and today my complain no is W1209541393 & secret code is 688.

    Now I don’t want explanation letter, I want your action.

    Regards

    Rakesh Patnaik

    09778033722

  2. RAJU MENON says:

    Dear Sir,

    First of all your toll free number is not accessible. You have to hold on for very long
    period for a response.

    I have purchased a Godrej Eon 1.5 ton A/C on 5.3.2014. A cooling complaint was lodged
    at your toll free number with call No.01404478078 (Secret Code No.270) on 14-4-2014.. I have received
    a message intimating that your technician Mr. Shihab will be attending my call on 15th.
    Today (17th April) at 3.30 pm he reached my residence and after checking informed
    that the gas has leaked out and there is no stock of gas with the service centre franchisee. I do no know when my problem will be resolved.

    I fail to understand why a great organisation like Godrej is not able to provide prompt
    customer service. Its infact very very upsetting.

    RAJU MENON
    09496940370

  3. Godrej Appliances says:

    Dear Santosh,

    We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint regarding our product/service.

    Kindly provide the complaint No. & you’re Mobile Number so that we can resolve your issue on priority.

    You can get the complaint No. by calling us on our toll free number 1800-209-5511

    Regards,
    Godrej Appliance Team.

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