Gionee Mobile Service Centres in India

Gionee, a Chinese manufacturing company with its base at Shenzhen, Guangdong was founded by Liu Lirong in September 2002. This largest mobile phone manufacturing company now was then holding only a market share of 4.7% in 2012, but then expanded its market to various countries including – India, Nigeria, Bangladesh, Nepal, Thailand, Algeria, Myanmar, Vietnam, Taiwan and the Philippines.

Gionee defining itself as a global provider of mobile and internet technology has to its credit various models of stylish, user-friendly and wallet-friendly Smartphones. Gionee is known for receiving the honorary title “Guangdong Province famous Trademark” in 2007, and this accolade put the brand in 3rd place in the overall cellular market, but, grabbed the 1st place in the domestic market. With more than 41 provincial general sales agents, 40 provincial service Centres and 500 franchised outlets, Gionee strives to assist its customers and serve better.

How to get Technical support from Gionee India?

Registered Gionee users can get technical support from the Gionee team very quickly, all you have to do is to follow the under mentioned steps:

  • Reach the Gionee website or alternatively click on tech support to reach the Gionee support service team.
  • Before you can call the support team for solving common issues, it is wise to have a look at the video that is presented in this tech support webpage.
  • Over here, you can know about your Gionee phone in detail such as – the specifications, how to insert a Sim card, switching the device, how to set up a Wi-Fi network account, how to sync your Google email id to the Smartphone and so on.
  • On watching this video, you can quite easily setup, access and start using your Smartphone without any external support.
  • You have Various other common videos that will be of ample help to the first time Gionee users
  • Now coming to the technical support, you can write to the Gionee team directly by picking the “write to us” from the Technical support webpage or alternatively, write to the team directly by clicking here – Write to us
  • On reaching this page, you can fill in details like name, E-mail, mobile number and subject
  • Scroll for the request type which can either be – services, sales or general
  • Select your state and give your city details
  • Now, type in the query that you have and click on the send button to submit your query
  • The Gionee team will reach out to you at the earliest.
  • The tech support page also delivers out various other important aspects such as manual and downloads and drivers
  • To access this service, click on Manual and downloads, over here you can pick your Gionee Model or select your device from the field “search your device”
  • For queries and information regarding mobile drivers, click on Drivers

Service Status Tracking

If you have already raised a complaint or want to know about the service status of your Gionee product, follow these steps:

  • Reach the service support tab and click on track your service tab
  • Or, Click over here – Track your Service
  • You can either enter your IMEI number and click on submit button
  • Or, you can alternatively type the job sheet no pertaining to your product service and press the submit button
  • The status of your product service along with its history would be displayed on the screen.

How to register your Gionee phone?

For any type of support and services relating to Gionee phones, it is mandatory to register the Gionee product in the first place. Register your Gionee product with the Gionee team to get faster service and support, Gionee phone registration takes only a couple of minutes and all you need to do is to –

  • Reach the Gionee Official website
  • Click on the Support tab and pick the Device Register option or you can register alternatively by clicking on Device Register
  • On reaching this webpage, you can directly login to your account, if you have already registered your Gionee device by giving the email address and password.
  • But, if you haven’t registered yet your Gionee product, you have to register your device by signing up.
  • For new registration fill in all necessary details like email address, a password, name, IMEI number, mobile number, state, city, address, Pin code and so on
  • Now, click on the Register device tab and your Gionee product gets registered successfully

Complaint Escalation / Connect directly with Gionee CEO

Gionee not only cares but also gives an added privilege to this reputed customers by providing an exclusive online feature called as Suggestion to CEO, using this feature, users can connect or write directly to the CEO of Gionee – click on Suggestion to CEO and write your suggestions in the suggestion box after filling in details such as – your name, E-mail id, and Mobile number.

Warranty Registration / Tracking

For a Smartphone user, the first and foremost assurance that is needed from the company is with regards to the gadget warranty. Phones may give rise to problems either upon purchase or after a certain period of time and few defects become apparent only after usage, thus a product warranty becomes too crucial. Now it is too simple and easy to track the warranty of your Gionee phone, to check the product warranty, follow these steps:

  • Visit the official website of Gionee and reach for the service support page and click on the track your warranty icon, or alternatively, you can check your phone warranty by clicking – Track your warranty
  • In this page, you have to type you IMEI number denoting to your Phone
  • In case you are not aware of the IMEI number, you can click on the circled “i” icon to find out your IMEI number
  • After entering your IMEI number, click on the Submit button
  • The product warranty details will get displayed on the screen immediately
  • To know more about Gionee warranty and policies – click on warranty policy

Social modes to connect with Gionee

  • Reach them via Facebook by clicking here – Facebook
  • Reach them via Twitter by clicking here – Twitter
  • Reach them via Insta by clicking here – Insta
  • Reach them via Google plus – Google plus
  • Reach them via Pinterest – Pininterest
  • Reach them via YouTube – YouTube

Customer Feedback/ product Service and Support

  • Gionee team can be contacted through various modes
  • For Gionee HQ and other Contact address and phone numbers – Click on Contact Us
  • Gionee helpline number – 1800 208 1166
  • For email support – gcare@gionee.co.in
  • Gionee Website – www.gionee.co.in

For Gionee Store locator

To serve Gionee users in a much better way, Gionee Stores are situated almost in every nook and corner of the city; locate your nearest brand store or dealer locator by following these steps:

  • To trace your nearest Gionee brand store, click here Gionee brand store
  • Type your state and city to know the nearest brand store
  • To trace your Gionee store, click here Gionee store locator
  • A list of Gionee store locations would be displayed

For Gionee Services Centre near you

Gone are those days, when you had to worry about carrying your product for repair and services to far-off places, Gionee brand has a scattered service Centre almost in every location of the city. To Access or to know the Gionee’s centre in your vicinity, reach the service support page or follow these steps:

  • Click on the “Service near you” or alternatively click here at – Service near you
  • Select or pick your state from the field “select state”
  • Select or pick your city from the field “select city”
  • A detailed list of Gionee service centre will be displayed

Browse Service Centres by City

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