Zero B Water Purifier Customer Care, Head Office Address, Service Centers and AMC
(14 votes, average: 3.71 out of 5)
Loading...Contact Zero B Water Purifier: Listed below are the contact details of Zero B which is one of the famous water purifiers brand in India. Information related to the Customer Support, Toll Free Number, Corporate Office Address, Email Support and Website details are provided for customers reference. Along with these AMC and Service center details are provided below for the consumers to know about the product maintenance and after-sale services.
Zero B Customer Care Number :
Zero B Customer Helpline Number : 1800 3018 1818
Customer Service Numbers :+91 22 2788 1234; +91 22 39132222; +91 22 39132207
The above Zero B toll Free Number is operational 24×7 and customers can call for any queries related to the company products and services.
Free Product Demo : If you would like the sales personnel to come and visit your home for the product demo then you can either call the Customer Care Number or can use the SMS service.
SMS Service : To avail this service, customers need to send a SMS in the below format
SMS ZEROB to 54242 or SMS ECO to 54242
Website: www.zerobonline.com
Zero B Corporate Office Address:
Ion House, Dr. E. Moses Road,
Mahalaxmi, Mumbai,
Maharahtra – 400 011, India
Contact Number : +91 22 2788 1234/39132222 / 39132207
Fax Number : (91) 22 2493 8737
Email Support: ieil@ionexchange.co.in
For any product issues, complaints or service issues you can call and register your complaint or grievance on the Zero B Water Purifier Customer Service Number.
Zero B Water Purifier Service Centers :
Zero B Service Centre – Hyderabad
Address : 6 – 3 – 347 / 09, Riviera Apts,
Plot No. 134, 4th Floor,
Dwarkapuri Colony, Punjagutta
City : Hyderabad
Andhra Pradesh, India.
Pincode : 500082
Zero B Service Centre – Chennai
Name : Ion Exchange (india) Ltd
Address : 23D, ‘C’ Block, 21 Mandira Apt,
N. Reddy Road., T Nagar
City : Chennai
Zero B Service Centre – Kolkata
Address : New Alipore, Market Complex,
Block M, Phase I, 5th Floor
City : Kolkata
West Bengal, India.
Pincode : 700053
Zero B Service Centre – Mumbai
Name : Ion Exchange (india) Ltd
Address : Ion House, Dr E Moses Road
Area Name : Mahalaxmi
City : Mumbai
Phone Number : 022 – 39132226 / 27
Zero B Service Centre – Bangalore
Name : Ion Exchange (india) Ltd
Address : NO. C-72 & 83,
Devasandra Industrial Area,
ITI Ancillary Industrial Estate,
ITPL Whitefield Road,
Mahadevapura Post.
City : Bangalore
Phone Number : 080 22042888, 32959167
Zero B Service Centre – New Delhi
Name : Ion Exchange (india) Ltd
Address : Block B, Flat No. 8,
Local Shoping Centre,
Ring Road, Naraina Vihar.
City : New Delhi
Zero B Water Purifier AMC :
Zero B offers two different yearly maintenance contract services namely AMC and ACMC to its products. AMC (Annual Maintenance Contract) is an extended warranty contract. Under this contract, the services will be given free of cost, but the parts will be chargeable. ACMC (Comprehensive) is an extended warranty contract under which the consumables will be charged up to 10% discount after the first replacement.
ACMC Rates for installations beyond city or town municipal limits are given separately.
| S.No | Product | Service Charge | AMC | ACMC |
| 1 | UV Grande | 400.00 | 1380.00 | 2900.00 |
| 2 | SOLAR | 400.00 | 960.00 | 3300.00 |
| 3 | RO UTS | 450.00 | 1300.00 | 5100.00 |
| 4 | PRISTINE 5 LTS | 450.00 | 1300.00 | 5100.00 |
| 5 | WAVE RO | 450.00 | 1300.00 | 5100.00 |
| 6 | SAPPHIRE | 450.00 | 1300.00 | 5100.00 |
| 7 | EMERALD | 450.00 | 1300.00 | 5100.00 |
| 8 | PRISTINE 10 LTS | 450.00 | 1488.00 | 5500.00 |
| 9 | ECO RO | 690.00 | 1540.00 | 6500.00 |
| 10 | RO SKID -15L | 690.00 | 1560.00 | 8550.00 |
| 11 | RO SKID -25L | 690.00 | 1589.00 | 10290.00 |
| 12 | INTELLO 15 LTRS | 750.00 | 3310.00 | 10300.00 |
| 13 | INTELLO 25 LTRS | 750.00 | 3399.00 | 12100.00 |
About Zero B Water Purifier :
Zero B is a subsidiary company of Ion Exchange India Limited who are into the business of water treatment and solutions and has been the premier company in water and environment management since its establishment, with a strong international presence. In the consumer market, under the flagship brand, the company has introduced products from online water purifier to the most advanced Reverse Osmosis Water Purifiers.
It’s been a month I’ve bought a Water Softener and Water purifier and I didn’t get a chance till date to use the products because of the extremely poor installation and support. I raised service requests and to my surprise they get closed without the issue getting addressed. I contacted the Escalation Managers ( Ms. Rupa and Ms. Pooja) which is of absolutely no use. My family had to go through skin problems due to hard water and buy water cans for drinking water even after spending 1lakh rupees on these products. If service is not available, please stop selling your products. My experience with the product and service is extremely disappointing and hence I would like to return the product and money refunded ASAP else I would have to file a complaint with the consumer court. Thanks …
sir,
I,D.Mohandas,from hanamkonda AndhraPradesh ,have paid 2 years annual maintanence on 23-11-12. the service contract is valid upto 22-11-14. i have booked a complaint at main branch (bombay)more than a month ago .complaint number is 586192.I contacted hyderabad branch manager on your advice,who says that regular local employee who repairs has been dismissed,so I have to bring the machine to Hyderabad(170km) for repair.I request you to take necessary action with in a week other wise Iam going to lodge a complaint in consumer forum