Vodafone Customer Care number
Vodafone Customer Care: Vodafone users can make note of Vodafone Customer Care Number mentioned below to contact the company Customer care and register your complaints. If you have any problems with regard to your bill, service disruptions, post paid, prepaid, blackberry and other telecom services you can reach out to the below numbers or customer service email-id given below for resolution of your queries.
Vodafone Customer Care Number : 9884098840 / Vodafone Care on +91 9820098200.
The above mentioned number can be dialed from any phone at any time.
Vodafone Customer Services Toll Free Number : 198 / 111(chargeable) from your vodafone number.
Vodafone India Customer Care Email : Customers can write to the company with their issue to the following Vodafone India Customer Care Email-id vodafonecare.mum@vodafone.com. Pls mention your Name, Mobile Number for which your enquiry is regarding followed by detailed description of your complaint so that the customer service team can respond to your queries.
Alternately users who would like to send written complaints to the company can also do so by sending /faxing their complaints to the following address / fax number:
Vodafone Essar Limited,2nd Floor, Skyline Icon, 86/92, Andheri Kurla Road, Marol Naka, Nr Mittal Industrial Estate, Andheri East, Mumbai 400059.
Email: vodafonecare.mum@vodafone.com
Fax: +91- 22 66661200
For any information regarding Vodafone Customer Services , Vodafone Caller Tunes , Vodafone Online Recharge , entertainment , download , call management services visit the Vodafone India website : www.vodafone.in.
About Vodafone India : Vodafone India is one of the leading Telecom players in India started in 1994 by taking over the then popular mobile company Hutch. Vodafone Essar has over 135 million customers as on March 2011 and has been awarded ‘Most Respected Company’ in the Telecom Sector for 2010 and the ‘Most Trusted Service Brand’ in India for 2010, by a survey conducted by India’s leading business weekly.
Vodafone Essar Limited Address
Peninsula Corporate Park
Ganpatrao Kadam Marg
Lower Parel, Mumbai – 400 013
India
T +91 9619215000
F +9122 24963645.
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My vodaphone sim bearing no.9873822311 not in working condition since 07.07.10 and shoing no network available and also intimated that the registration failed, kindly look in to the matter and update the same and provide services promptly and inform me on my cell immediately……Bhupinder singh
my vodafone sim is rejectied from 06.07.2010. plese replay solution on my mail.
Hi rajwinder,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/c2K3w9 and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi akkiraju,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/dejsjy and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Bhupinder,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/alSl0k and we’d be happy to help.
Regards,
Vodafone Customer Care.
hi sir,
without any information my balance is cut off…ur vodafone services are making as ur wish…i didnt activate caller tune but ur service did it to my num…my num is 9581747437…..damn i hate ths type of services
My vodaphone bearing no.9811416995 not in working condition since 01.07.10 and showing no network available .Kindly look in to the matter and update the same and provide services promptly and inform me on my e-mail mmediately
Hi Rajagopalan,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/c2meya and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi Sanjay,
Unfortunately, you were not able to call our helpline number due to temporary congestion in the network. However, as confirmed over the call, the concern is resolved now and we believe you are able to reach our customer care lines again.
For further help, kindly mail us at vodafonecare.upw@vodafone.com We would be happy to help.
Regards,
Vodafone Customer Care, Uttar Pradesh (West).
Hi Srujana,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bTfO32 and we’d be happy to help.
Regards,
Vodafone Customer Care.
My sms service seems to be barred as i am not able to send any msg
I am a vodafone customer for more than 10 years and I am holding both post paid and
prrepaid mobile no of vodafone.Most of my family is holding vodafone line.The major problem I am facing in Chandigarh that they are not sending bill in time.Secondly the behaviour of some of the vodafone official is bad.They are not customer friendly and disposal of a token no is usually more than 30minutes.Moreover they are sitting in theier
chair and customer has to waiste vulable for sinmply asking any information.Today I
visited vodafone office at Sec 35c at chandigarh for some enenquirey.It takes more than 2 hours to speak to them.Miss Shelija and Miss Megha ,customer care misbehaved with me.
I am so much disappointed that I have surrendered my post paid number to-day by payine the due amount as on date i.e 21.07.10.
You are therefore requested to look into the matter and take appropriate action against
your official.
Hi Ramesh,
Many thanks for contacting us regarding your call details request. To receive outgoing call details for your number, please SMS BILL to 144 to retrieve the call details for your prepaid number. If you are looking for the call details for June 2010, please SMS BILL JUN to 144. Note that you need to put first three letter of the month for which you are raising the request. The bill would be delivered to your address registered with us against your number.
Please note that it may take up to 10 working days to process this request. The service is charged at Rs. 50 for each month’s bill. Call details for only last three months are available to be retrieved. Kindly also note that call details would not include the details of incoming calls to your number. It would only have outgoing call record. Please feel free to contact us for further information regarding your query at vodafonecare.tn@vodafone.com We would be happy to help.
Kind Regards,
Vodafone Customer Care, Tamil Nadu
I am a Personnel Officer of NTPC-SAIL Power Company Ltd., Rourkela, Orissa. Our company has decided to install the recharging facility system in our plant premises as well as for the outsider customer. In this regard I contacted to your local vodafone office for providing the recharging facility for different mobiles. No body of your employee was telling perfectly who is looking after this area. After 2/3 days I got some information that Mr. Himansu, Mobile no.09776198177 who is the area manager of Rourkela city. I immediate talk to Mr. Himansu for providing 2 nos. of Charging machine for our plant premises. He said, for our company’s goodwill, we will provide 2 nos. recharging machine in free of cost. Now, after passing one month, they don’t take any respond and also not receiving the mobile call. This for kind information for looking this matter urgently.
Thanks,
H.H. Dikhit
Dear Sir – My Vodafone bearing No 9176638487 my mobile missed last two days before somebody misusing by Number .Last night i have informed to customer care . So please cancel by sim card activation immediately.
hi , i have got to much messages from Vodafone . they effect my work and as well as disturb me. So i want to stop these messages from vodafone. Plz send me solution.
sir .
my no is 9925610635….
in my mobiel gprs sistem stop please,,,,,,,,,
Dear all,
Would you please check your bill posted at my phone fee during 10-11th of June’10 against my phone being in roaming at your covering territory. The number given is initially registered with Russian cell service provider, Beeline. You could help me very much in settling down my issue related to the abnormal ammount posted from your side during these 2 days in my bill here, in Moscow. I’m looking forward to hearing from you soon as whom exactly I should contact re. the issue.
My vodaphone sim bearing no.9711127421 not in working condition since 01.01.10 and shoing no network available and also intimated that the registration failed, kindly look in to the matter and update the same and provide services promptly and inform me on my cell immediately……Sachin Bhardwaj
Hi Ravi,
We see that you have faced an inconvenience with one of our services / products. We
would like to get in touch with you on this. Please share your details at http://bit.ly/a2pFWr and we’d be happy to help.
Regards,
Vodafone Customer Care.
i have want vodafone post paid connection no. 9825003887
Dear sir,
I asked for the option (mobile to pc connect) internet on Saturday. They told that the technical team will call within 48 hrs and provide the details of how to activate in the “PC”, but it is 3 days since they called. You are providing poor service, if your’ll are not providing the necessary information ASAP, I will lodge a complaint against u if you don’t provide the proper inputs. What stupidity is this????????????? After we pay u grab the money u will grab (very soon) through network connection. I am not able to call the Vodafone care also , because the automated call doesn’t allows to speak to the customer care (this is totally bullshit).
Dear sir (my mobile no 9884687750),
I asked for the option (mobile to pc connect) internet on Saturday. They told that the technical team will call within 48 hrs and provide the details of how to activate in the “PC”, but it is 3 days since they called. You are providing poor service, if your’ll are not providing the necessary information ASAP, I will lodge a complaint against u if you don’t provide the proper inputs. What stupidity is this????????????? After we pay u grab the money u will grab (very soon) through network connection. I am not able to call the Vodafone care also , because the automated call doesn’t allows to speak to the customer care (this is totally bullshit).
Hi John,
Thanks for contacting us. As per our call, we understand that your number is active.
Please do let us know if there is any other query or request we may assist you with. Please write to us at vodafonecare.mp@vodafone.com Happy to help!
Regards,
Vodafone Customer Care, Madhya Pradesh.
नमस्कार,
माझे वोडाफोनचे सीम कार्ड 9823512444 लाईफ टाईम (life time) आहे. मी हा क्रमांक २ वर्षापासून वापरतो. मात्र माझा हा क्रमांक लाईफ टाईम (life time) असतानाही कोणतीही पूर्वसूचना न देता १ महिन्यापूर्वी बंद केला आहे. याबाबत मी आपल्या जालना येथील वोडाफोन स्टोर मध्ये जावून संपर्क केला मात्र तेथील आपल्या प्रतिनिधीने हे कार्ड रेजेच्त झाले आहे, परंतु तुमच्याच नावावर आहे, असे सांगितले. आणि तुम्हाला हे कार्ड पाहिजे असेल तर ते तुम्हाला postpaid मिळेल. माझा हा लाईफ टाईम (life time) क्रमांक असताना आपण बेकायदेशीर रित्या माझा mobile बंद केला आहे. त्यामुळे माझे खूप मोठे नुकसान झाले आहे.
मी दैनिक तरुण भारत या वृत्तपत्राचा जालना येथे जिल्हा प्रतिनिधी आहे. मला दैनदिन घटना, घडामोडी आणि जाहिरातीसाठी दररोज लोकांच्या संपर्कात राहावे लागते. मात्र आपण माझे कार्ड बंद केल्यामुळे माझे खूप मोठे नुकसान झाले आहे. माझा जाहिरातीचा महिनाभराचा सुमारे २ लाख रुपयांचा धंदा आपल्यामुळेच बुडाला आहे. यासंदर्भात मी आपल्या कंपनी विरोधात कायदेशीर कारवाई करणारच आहे.
आपण अचानक केलेल्या कार्ड बंदमुळे माझे मोठे आर्थिक, मानसिक, नुकसान झाले आहे.
महोदय, आपण माझे बंद केलेले कार्ड तात्काळ सुरु करावे, हि विनंती.
आपला विश्वासू,
नारायण माने,
जिल्हा प्रतिनिधी,
दैनिक तरुण भारत,
साई कॉम्पलेक्स, लक्कडकोट मुख्य बस स्थानकाजवळ, जालना. (maharashtra)
cell no. 9422219232 , office 02482 – 232780 , 233780 .
sir,
my num is 9792582296. please deactivate my GPRS service as soon as possible.thank you
hello sir my number is 9886334800. today is not working from afternoon onwards. my mobile showing sim is registration failed. please as soon as possible activate my sim
My vodaphone sim bearing no.9888100484 not in working condition since 31.07.10 and shoing no network available and also intimated that the registration failed, kindly look in to the matter and update the same and provide services promptly……lakhwinder kumar
hi my no. is 9916595256 today i went to the Vodafone Centre at Bashyam Circle, Bangalore. in that Centre Customer Care Santhosh told me that download is free for any of the internet Browsing plan with limited pack. after that i Recharge for 16 rupees plan. i download some Applications but my currency was displaying Minus Balance. so Plz refund the Amount.
Plz customer Care Accept the customer Call
hi……………
i have sms bal ………..
bt sms were nt sending plz help me…………….
hello sir my number is 9920687121. today is not working from last month onwards. my mobile showing sim is registration failed. please as soon as possible activate my sim
I have G’FIVE U800 model china mobile is it possible to get GPRS setting or not?
Can you give the residence address of Mr.Goel whose Phone No.is 9953615924. I am his friend. As his phone is not in working order, I am not finding him in NCR. In NCR I am alone as I had come in Delhi for a Job with him. I shall be very grateful to you if you kindly inform me his residence address. He by profession a Service Engineer.
Look forward to hearing him.
A.K.BHATNAGAR
worst service
cant know the balance all balance enquire no.s not working
E 175/August 9, 2010/Vodafone 9537733111
HORRIBLE BLACK BERRY PHONE SERVICE WHEN PHONE GOES DEFECTIVE
I have no response to my email. I get a automated response but no solution.
I visited their office twice but I get no solution.
With Best Wishes & Warm Regards Yours sincerely, G T Masand, Tech. Director
E 100/August 4, 2010/Vodafone 9537733111
Dear Sir,
CAN YOU CONVINCE ME TO BUY BLACK BERRY PHONE AGAIN ?
I purchased new 8320 from Vodafone, Vadodara.
I had 4 problems. On 16th July 2010 Vodafone, Vadodara took my home for repairs after I showed them proof of purchase.
Since then I have visited Vodafone store 2 times but I have no news or status of phone.
Vodafone does not even give a standby nor does extend warranty if the black berry phone becomes defective.
What do I do ???
In future I will have to think 100 times before I buy black berry phone if this is the way service back up is handled.
Please also revert back to me when will I get my phone back.
Copy of my letter is below and acknowledgement of Ms. Vodafone is below.
Thanking you.
Girish Masand
To : Vodafone,
Vadodara
Vodafone/035 Hand Delivery July 15, 2010
Dear Sir,
We have purchased Black berry phone 8320 from Ms. Cel-link, Vadodara. Copy of the invoice is attached.
Please note that we have the following problems :
1. Phone gets hanged during charging in off mode :
When the phone is switched off and when we put to charging it, the green lamp glows and then after sometime, say 20 minutes, the LED goes off, the phone does not charge at all. When we switch on the phone, the phone will not switch on and the only way to switch it on is to take out the battery and insert it again.
The phone is not fully charged due to above reason and we have to take out the battery again and again
This is regular complain
1. Suddenly the phone hangs : Sometimes I find the phone is hanged and I cannot receive phone calls and sometimes while talking also it hangs.
While talking with someone, sometimes the phone hangs in between conversation.
This is intermittent problem
1. Keys : @, del, enter
Keys on the right side of the phone i.e @, del, enter, sometimes we have to press it harder to get an action against the left side keys.
This is intermittent problems and I had taken this phone approx 1 ½ month ago to Vodafone outlet and was informed that phone will have to be sent to Ahmedabad / Bangalore for servicing.
This is intermittent problem and does not happen frequently. When it happens it goes on for 4-5 days
I am forwarding the following to you :
1. My phone
2. Holster
3. Charger
Please arrange to get the same repaired within warranty period or please replace this phone.
Assuring you of our best attention at all times.
Thanking you.
Yours faithfully,
for Thymas Electronics Pvt. Ltd.,
G T Masand, Tech. Director
i have taken the vodaphone sim in haldia (w.b)on 18.07.10 circle bearing no 7797140420 , my services are temporarly suspended this had happen two times i had given my home address proff and passport xerox , first time i didnt sign at one place thats why my services were blocked bur now( 09.08.10 ) again same problem i am facing
sir please help me in this case
Hi
i am a customer from past 5 years how many times do i need to submit my Id proofs ?/ At customer care sometimes one is not satisfied with pre recordings being played by Vodafone as we have some different issues to be discussed personally with your representatives
Kindly Guide
Thanks
Regards
Dear Sir,
Thank you for contacting us regarding your GPRS query. To deactivate Vodafone live! services on your mobile, kindly send an sms – CAN VL to 144 (toll-free). Should you have any other query please feel free to mail us vodafonecare.guj@vodafone.com Happy to help!
Regards,
Vodafone Customer Care, Gujarat.
Dear sir
today i enter wrong sim puk code my vodafone no 9962912403 ,
please send new puk code as soon as possible
Thanks & regards
s.tamilpithan
Dear sir, please help how do i connect my mobile to pc for internet service,i have already GPRS facility,my mobile no 09774694549,my mobile is Nokia 6303i classic
Sir
I am Sreeraj TR. I belongs a sim 9946609223 . My porblem is I can’t access any calls (both incoming and outgoing ) frm moble since 09-08-2010 arount at 7;00 PM.,then I have been in roming also but even I can access messages. Would U please give me an Immediate solution .
Sreeraj TR
sreerajtr777@gmail.com
Dear sir,
i am deepak frrom delhi my vodafone m.no-9873344680 is out of services for some time no body give me perfect soluation so plzz give me sol. as soon as possable on my mail id
Thanks
deepak
M not getting proper network facilities..
MY NUM 9823388142~(KINDLY CHECK MY STATUS FIRST)i am very upset with u r ulhasnagar vodafone bill collection executive.mr santosh mobil num 9823007643 ,he has taken cash amount without issueing receipt.and now he is not admiting it and using abusive language,kindly take any severe action or i wlll discontinue your service and go consumer court and also complaint to TRAI
RAJESH SACHDEV says:
August 13, 2010 at 1:41 pm
MY NUM 9823388142~(KINDLY CHECK MY STATUS FIRST)i am very upset with u r ulhasnagar vodafone bill collection executive.mr santosh mobil num 9823007643 ,he has taken cash amount without issueing receipt.and now he is not admiting it and using abusive language,kindly take any severe action or i wlll discontinue your service and go consumer court and also complaint to TRAI
I am a vodafone customer from last 2 years when i used to stay in Mumbai. I moved from Mumbai to Hyderabad last month and having trusted the Vodafone brand, i took new sim on 11-08-2010 from a dealer nearby where i stay. He said it will be activated in half-an-hour but it is not done. Then on the next day i went straight away to vodafone customer care nearby where i filled all my details again and given appropriate proofs needed and the guy in customer care center said the same thing that my number will be activated in half-an-hour and it is not done again. Now i am not able to believe you and will not recommend vodafone connection to anybody else
Sir,
We are totally unsatisfied by ur services……
For the past three months …… 30Rs is been cut for miss call alerts though we havn’t activated it. We called the vodafone service a number of time but there has been no response.Could u plz deactivate this service as soon as possible as we can’t afford to loose this much amount for no purpose……….
My vodafone no is : 919545417874
today i had recharged my account for Rs 34……… but they cut the whole amount and now i hav only 0.46 ps………
I do hope u would look into this matter seriously and take the neccesary action
sir
my mobile no is 9885598242
in nalgonda dist AP sir to my no daily Rs 2/- is dedecting towards KSMS
I will contact to many customercare no they told me to send NSMS TO 111
In my mobile it was showing unsent this is fro m 9 months
mera voda ka sim kho gaya.kya karu
My Number is……8860266489 mene ye number 16-8-10 ko liya tha..aur ye number abhi tak activate nahi hua plz..voda customer care pe number mila mila ke tak gai but phon nahi mil raha plz aap mujhe bata sakte hai mera ye numer kab tak start ho jayega…….
sir
i have lost my vodaphone sim. No is 9654290521.I just want to deactivate all the services and want to cancel my no .if someone misuse my no for that issues i m not responsible for that becoz i have called vodafone customer care no a number of time but there has been no response.
plzzzzz sir cacel my no (9654290521)as soon as possible .
Hi Shiva,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/9XJcfC and we’d be happy to help.
Regards,
Vodafone Customer Care.
vodafone faltu hai,caller tune khud hi set kar deta hai aur paisa kat leta hai. ullu banata hai,
Hi daepesh,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bplw9D and we’d be happy to help.
Regards,
Vodafone Customer Care.
Forcefully service of rs 23 per week rental plan is activated on my number.
I called in customer care, on that very day, talked to senior executive, she replied yes i am taking the request of deactivating the service and complaint also in ragards to weaver of rs 23.
TAT was over of complaint i did not get any solution or any call or sms. After 24 2 days got a call from 02041049900 person named SAMBHA JI told me that as he has checked that service was activated without any information to me, i am eligible to get back the Rs23. And also for deactivation request he told me he is going to send me sms containing deactivation process. Neither he send sms nor i get the amount back, And he closed the complaint with the comment that told to customer that she is not eligible for the weaver and deactivation procedure informed.
198 is a toll free number it never, never connects, and what to say for 111 it never navigates to the right option opt by me.
neither anybody is replying as i have also send mail to vodafonecare.mum@vodafone.com
I am disappointed with the serivce of vodafone. Vodafone lies, cheat and dissatisfied the customer at its best.
vodafone caller tune is getting activated without any request from my side.A total amount of Rs.30 has been deduucted from my account.When i called customer care,they claim i have requested myself.From where do i get a proof that i havnt activated.This is second time i have faced such a problem nd extremely disappointed with vodafone services.
I got Vodafone connection. My outgoing services were barred on date 24-07-2010 according to your customer care services to till date. I give my ID at your Vodafone Stores 3 times.
1- Vodafone mini store, Zirakpur
2- Vodafone store, Delhi
3- Vodafone store, sector – 35c, Chandigarh.
Every time Your Vodafone store’s employees told me that my connection will be start in 3 days. But to the till date my Vodafone services are not activated. Please tell me what can I can do now.
complaint for mobile no. 9988553707.
My vodafone number-9988553707,9888525399.
My Email Id – psaks05@gmail.com,aks_luh@yahoo.com,aks_luh@live.com,Haripalnirankari@gmail.com
I got Vodafone connection. My outgoing services were barred on date 24-07-2010 according to your customer care services to till date. I give my ID at your Vodafone Stores 3 times.
1- Vodafone mini store, Zirakpur
2- Vodafone store, Delhi
3- Vodafone store, sector – 35c, Chandigarh.
Every time Your Vodafone store’s employees told me that my connection will be start in 3 days. But to the till date my Vodafone services are not activated. Please tell me what can I can do now.
complaint for mobile no. 9988553707.
My vodafone number-9988553707,9888525399.
My Email Id – psaks05@gmail.com,aks_luh@yahoo.com,aks_luh@live.com,Haripalnirankari@gmail.com
So you vodafone people, if, mistakenly try my number to contact and find my number switched off do not panic just assume that i have quitted from your services, as per you mentioned that you will get back to me shortly, and happy to help me, ” forget it,
You people are good for nothing, *****blushhhhhhh*********
hi,
my name is rajkumar and i am the owner of a mobile shop willing to get my own e-recharge sim so that i can serve the customers.
i have already spoken about the same to the local distributer but he is demanding Rs500.00 for that , but one of my friend has told me that its for free.
kindly reply me the exact conditions and fee required.
below mention is the add. of my shop :-
OM TELECOM CENTER
MAIN MARKET
SHUKRA BAZAR ROAD
BHOVAPUR
KAUSHAMBI
GHAZIABAD
U.P.
I am not getting why you people promise for the weaver and to say you are happy to help.
I knew that i am not gonna get any solution from your side.
you are talking about 48 hours, i have not received any calls or have not got any money back to my mobile account.
It has been more than 72 hours.
Do not promise or say things which you people can not do.
Hi Rajesh,
Thanks for contacting us and apologies if you have faced any inconvenience. We would like to inform you that your payment for Rs.2331 has been updated in our system. We have also taken down your complaint regarding improper language used and assure you we investigate it further. Please do let us know if we may assist you on any other request. Kindly write to us at vodafonecare.mah@vodafone.com Happy to help!
Kind Regards,
Vodafone Customer Care, Maharashtra & Goa.
I had purchased a USB stick for internet , but returned in within 2 days since it was not working. Now after 2 and half years a person came to my house to collect 1600 for the same number.
I live in Delhi and hence was not at home. The person comes every week and asks for money despite my explainations on phone that i have never used it. Please help. Its been a long time and i dont remember the name wither. Do you have some mechanism to trace my bill details?
Name Alok kumar pathak
Date of birth 6 oct 1981
Address S/O Dr. V Pathak,
HNO 53 chaitanyapuri colony, new jhunsi 211019
continued from above..
I dont have the number either since its been a long time..
Dear Vodafone, Iam fade up with your policy of pushing unsolicited caller tunes and deducting charges thereof without my concent.Plaese stop this practices or allow me to surrender sim. Yours truely PRATAP ROY from kolkata,no: 9051799516.
Hi,
Mera vadafone mob n 9772277639 ko customer care me connect nahi kiya ja raha hai na hi mera complain kill kiya gaya hai.
My Number is……9764852217mene ye number 27-8-10 ko liya tha..aur ye number abhi tak activate nahi hua plz..voda customer care pe number mila mila ke tak gai but phon nahi mil raha plz aap mujhe bata sakte hai mera ye numer kab tak start ho jayega…….
hi
i need help from vodafone..
actually i just bought a new phone.. nokia7210 .. but i am not able to send any messages from it .. i think i need a msg centre number as per the user’s guide of nokia7210 …plz provide me that …
dear sir,
sir i have buy one sim card but he not activated i have give the sim card proff in guntur vodafone care pls active need ful my no is 9885235568 ok
thanks u,
kindly discontinue my corporate connection of phone number-9899036125 as talked on phone with customercare immediately so that charges for renewal will not appear in the bill.
whenever i check my balance (*141#), it ends with the result “Not Done”……..Help!
my mobile number 9833987703 , taken connection for apple iphone 4 on 15th august ,unfortunatelly not connected with net till today from the day one.Visited vodafone gallery vashi thrice but they are unable to solve the problem.
now i am surprice to see a invoice of Rs 1212 for the above phone.
even i am not able to call also .
earlier i made a writting complain to vodafone customer care , AND THEY INFORMED
ME THAT IF IT IS NOT WORKING , CHARGES WILL NOT BE THERE .
PLEASE DO THE NEEDFUL
Hi Haripal,
Thanks for writing in with your concern. Further to our call, we believe your number has been activated and you are able to enjoy uninterrupted services on your Vodafone mobile now. If you need further help, you may write to us at vodafonecare.pun@vodafone.com and we would be happy to help!
Regards,
Vodafone Customer Care, Punjab.
hai i am rakesh from bhaini mian khan gurdaspur my mobile no. is 7837054420 ihave recharge rs. 96 my mobile internet is not started date of recharge is 28/08/2010 customer care please help me
hai iam ganesh
my phone not in internet settings
please send the settings
my phone number:9159080193
my vodafone sim works in certain mobiles….when inserted in any other phone it asks for a security code which i have not set????????if u can help me mail me at rathi_1606@rediff.com
this is bhuvan mine number is 9930750524 i get use less message from vodafone i had mentioned that deactivate my message but still they haven’t done.yesterday in my phone screen some Quiz type msg as shown i thought its message but after then this vodafone customer care had cutoff Rs. 30 ..i had called this customer care those people r irrespective and what they said u know ok we ll close your every messages….
rajababu says:
hai iam rajababu
my phone not in internet settings
please send the settings
my phone number:9158153738
without my consent my balance is cut off…ur vodafone services are making as ur wish…i didnt activate any music junction service and missed call service but you activated it with your own wish…. this is absurd…my num is 8054208762…..damn i hate ths type of services,.,.,.,
Hi,
My Present balance is showing Rs 47.18. But still I am unable to call on local numbers. It tells me, I have insufficient balance of – 47.18. Please help me out from this problem.
Regards
Arindam
my messages are getting blocked whenever i send the message it ask for centre no i dont know that
Hi Bhuvan,
Thank you for your time on your call. Hope that we were able to share the complete details regarding your query. We look forward to assisting you again. Please feel free to mail us at vodafonecare.mum@vodafone.com with any queries or requests. We would be happy to help!
Kind Regards,
Vodafone Customer Care, Mumbai.
My phone has gotten locked as i have forgotten my password and so i cant even check gor my IMEI number since the phone wont let me and it doesnt even ask me to enter the PUK number after entering the password wrong for about 10 times…
The phone is stuck at the starting page only!
What should i do?
Please advice.
Regards..
Moksh
dear sir/madame,
please let me know that is there not a single customer care executive in the tamil nadu circle of vodafone who can talk or understand hindi, our national language. from the last 05 months i am facing this problem and when ever i had complaint through the customer care on 198 i havent got any satisfied reply from your end. i don’t know what is the problem that whenever i had called your customer care cell, i haven’t find any of them who can atleast understand hindi. and when they try to forward the call to their said HINDI Dept. the phone had kept on ringing. Now either the person who knows hindi is not bothering to our calls or there may be no one to receive our call… kindly look in this matter and reply
Sir,
Cell No. 9709496066 has Caller Tune but unfortunately without the customers concent this tune has been renewed monthly.
Would expect that prior permission could be sought for. Unnecessarily the Caller Tune charges are deducted for last few months or so.
Kindly look into the matter,
Thanks,
Tirkey
ma vodafone ka purana customer hu vodafone mara liya lacki compiny h ma vodafone sa judya rhna chata hu mari e mail id. davendersingh056@rediffmail.com
vodafone custumer has not called plzz give me currect no. my no.7566006096
Dear sir
I have received sms win free onida dvd form www . onida adverising.com what is that pls give all the detailes on my maill
or call me 09949352840
hi sir maine ek caller tune set ke hai apna number par par phela toh paise nai they phn mai but baad main dalwa liya they par ab mere caller tune activate kyu nai ho rahi.ya mujhe baato ke kaise karne hai..i really angry with your service very poor ..to much.ya mere number baad karwa do..reply me soon as possible i am waiting .my phn number is 9888803600
hi my phone no 999902502 not divert any call other no. please give me solution.
respected sir my phone no. 9999902502 no divert any call others no. please give me solution.
sir
my mobile no is 9919725127
in UPEAST . sir to my no daily Rs 5/- is dedecting towards GPRS
I will contact to many customercare no they told me to contact 5666.But no respance.
In my mobile it was showing Dedecting this is from 27 Setember
can i block all the international incoming and outgoing call for my vodafone prepaid number.
reply me back soon on my mail.
Non-Refund of ISD deposit amount of Rs 3000/-.- Mobile: 9820313065
I have bitter experience dealing with Vodafone.
1. Vodafone is not refunding my ISD deposit amount of Rs 3000/- despite my surrending the Vodafone connection and paying their final bill 3 months back.
2. Each time you write to their customer care, a different customer care executive writes back stating that they will refund the deposit amount in a month’s time. 3 months have elapsed since my first communication to Vodafone on ISD deposit refund.
3. More over, writing to their Nodal Officer and Appellate Authority is also of no use, as these Officers do not even have the courtesy of replying to customer complaints / emails.
4. Vodafone’s “Happy to Help” slogan is a big lie. Forget about helping, Vodafone doesn’t even pay what it owes.
Any / All help appreciated in getting my ISD deposit back.
Hi Sudhir,
Thanks for contacting us regarding your query. In order to set up Call Divert feature on your handset, kindly visit your nearest Vodafone Store for assistance. If there is any other request that we may help you with, please mail us at vodafonecare.del@vodafone.com We would be happy to help!
Kind Regards,
Vodafone Customer Care, Delhi & NCR.
Hi , I’m in Banglore.I am facing aproblem of MOC Barrer service.When i’m trying to make a call or send sms,it says u need a subscription and the call is a barred call.I got a message from vodafone that this MOC barrer service is activated without any of my consent…Plz help
its just been two days and two unwanted and unsubscribed packs have been activated on my mobile number 7798235444,,those two packs are femina beauty aletrs,and art of living alert,,,for which i have never sent a msg….my 60 rs have been deducted from my account……i am telling u i will take just 5 more days for me to go to the ombudsmen…
i want 2 know that from which area [ location ] i got the call from a vodafone pco
the phone no is 9642683902
my mobile no is 9819184420. The GPRS/data services are not working since last week. None of the websites opens and all my web based email and other softwares are also not working. Can you please advice ASAP.
i am not able to call to customer care…. so can u help me how to call
Inspite of submission of documents and repeated requests , my phone bearing Registration NO.9885474947 is not disp0laying th incoming calls. Therefore I request you to kindly arrange to rectify the same immediately.
On 9th of September, 2010, I was trying to pay my mobile bill of Rs 279 at double road branch(opp to KSRTC) using my debit card provided by Karnataka Bank Ltd. The cashier Mr Jayaraj swipe the card with an amount of Rs 279 first time, he didn’t get the receipt from the swipe machine. He tried up to four times but he couldn’t able to get the receipt at all. Finally, he told me that this swipe machine is not functioning properly. Then I paid the cash of Rs 270. After few days, when I took bank statement (Pass book entery) I came to know that there was four transaction of Rs 279 happened in my pass book. Then I asked the branch manager about those transactions. He told me that already the amount of (279*4) Rs 1116 is debited from your a/c, we cannot revert back those transactions and also he suggest me to contact Vodafone store. Then I registered a complaint (complaint No 97644652) on 17 September, 2010, at same Voda fone shop where I paid the bill, along with scanned copy of my passbook. Initially they are not taking my complaint but I force them to give the acknowledgement copy. Then Ms Christana take the complaint and give me the complaint No. She told me that we will look into this issue and revert back your transaction within 24 hrs. I went to shop on 18 September, 2010, once again, but Ms Christana was not there, then I asked the concerned lady who sat at casher Mr Jayaram seat, she said that “I don’t know anything about that matter”.
The complaint no 97644652 is registered at vodafone center in KH Road, Bangalore on 17th Sep 2010. The vodafone peoples are taking huge time to rectify simple problem and also when I call to customer care center each time, I have to repeat the same story to them. I desperate about their service. I request concerned vodafone people to take necessary steps to resolve the issue.
Hi Praneeth,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bDeK5w and we’d be happy to help.
Regards,
Vodafone Customer Care.
My vodaphone no.9886744956 not in working since 20.09.10 and shoing no network available and select network , kindly look in to the matter and update the same and provide services promptly…… this same problem last week also, i call customer care, after three days service available,
(chikmagalur dt, balehonnur near sringeri) by g.praveen kumar
I recently bought a vodafone lifetime new sim. the no. is 9158271620. i have been told in the vodafone showroom that the call rates will be 1p/sec. but the call rates are 1rupee/min.
Can u please clear my doubt??
Hi,
I am using vodafone prepaid number 9687224617 for the past 4 months .Today i.e 23/09/10 , my services were all of a sudden barred and i was informed(when i called customer care) that i didn’t responded to the verification call . to inform you, neither i got any verification call nor i got any SMS for the same. When i approached to the nearby Vodafone store, i was astonished to see the rude and pathetic attitude of the staff and out of no fault of mine i have to submit all documents(identity and address proof again). I am planning to file a case against this incidence( rather harassment) in consumer court and will switch my service provider as soon as possible.
Just wrote this complaint to inquire about the customer care standards and norms vodafone follows and i will be highly privileged if i am informed with it.
Regards,
Nazia
Hi Divakar,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/bUg1Yr and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi kumaran,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/cB1Z0r and we’d be happy to help.
Regards,
Vodafone Customer Care.
hello
sir my vodafone prepaid no. is 9888080111 my service for callertune can’t be activated,i have submitted my proof thrice and visited vodafone office a lot of times,they told me that ur case is verry rare,it is something like dual activation,so,how it can be rectified.?
hope that you contact me soon.
inspite of submission of documents and repeated requests , my phone NO.8939203117 is barred. so plz do the verification n activate it as soon as possible
Dear Sir
I am Vinay Manohar Borkar using Vodafone postpaid sim No 9739266619. from last 2 months I am in out of station not able to pay the bill on 22 Sep 10 I cleared the all payment but my sim is deactivated,
on bill payment time Vodafone shop no body informed me that my sim is deactivated, when I trying to use the sim it show registration fail.
Pls do the needful help for re activate my sim as early as possible.
Thanks and Regards
Vinay Borkar
hi sir,
without any information my balance is cut off…ur vodafone services are making as ur wish…i didnt activate caller tune but ur service did it to my num…my num is 9628742251…..damn i hate ths type of services your service is very poor plz improve ur service bcz it spoile u r image in market
Sir,
my number is 9549837446 sir how to connect internet nokia 7610 to pc pls give dial up number and name and password pls send my mobile number
thakyou
I had a prepaid no 9930766428 mumbai circle ,this number was not used by me for 8 months and on 8th sep 2010 while trtavelling from mumbai to hyderabad i lost my cell along with the sim,so i want to block the sim
Sir,
mere pass vodafone ki sim hai jiska no. 9761298383 UP(E) rampur.
sir mere phone se sms sent nahi ho raha hai jiske liye maine kye bar customer care se baat ki lekin meri problem sahi nahi hue.
or sir mere pass nokia ka 2310 phone hai
sir balance bhi mere kat raha hai
mere paas voda ka sim hai msg nahi jaa rha hai us sim se aur customer care ko phone bhi nahi jaa raha hai kuch karo jaldi ….mere no hai 8051467396
Dear sir, please help how do i connect my mobile to pc for internet service,i have already GPRS facility,my mobile no 09825179793,my mobile is Nokia E63
dear sir i have talk to miss mistu medam all rady yesterday 7:00pm my all document sabmit to vodaphone surat anand mahel rd….vodaphone office but till date my problem same….all incoming call nub not display my handset plz soon posibal replay….my nub 9825179793
vasim shaikh
Damn you and your fkin service … tang aagaya hoon … 24×7 service?!? bullshit … 9pm ke baad koi phone recieve nahi kar raha … Aur bolte hain 24×7 hai sir kabhi bhi call kijiye …
2-4 … 2-4 ghante karke sirf taalna jante hai … Documents submit hogaye hai phir bhi outgoing block hataya nahi hai …
Aur mere dad ka phone jo block nahi hua tha, phir bhi maine mere saath unka documents bhi diya to unka identification ho gaya hai … WTF! ?? kaisa system hai ye?
Abhi kal subha tak agar block nahi hata … to seriously I wont be civilised on phone .. Im freaking WARNING the customer care … IF u block a phone, then after submitting documents hav the fkin Courtesy to unblock it …. or atleast fkin receive ur calls … idhar na phone uthate hai … na prob solve karte hai ,….
wtf bullshit service………….. pinde ka customer care
i have many time complaint to vodacare for without use mobile cut my balance and when i talk to care they say to me you have send two or three message how can it possible without use mobile it send. i have said but not solve my problem. plz tell me what is this happening to me..
matherchod hai ye
since 2days iam not getting number while incoming call receved its mentioning unknown i am getting confused without knowing the number how can i lift the call
so suggest me vodafone cust care dept ASAP
I wanted to have vodafone services as I always had a perception that vodafone treat their customer nicely but I here would like to let everybody know that my first experience with vodafone was a real pain to me.I got vod no and it took me 3 weeks to get it actiavtaed and that too after being constantly in touch with CCE & Their teritory Manager-HImanshu.Every time i used to call him they said it would be done in another one hour or so but one hour never came for 3 weeks……this is not all,,,,now one bad day I thought of setting caller tune for me.I selected one nice song and confirmation message says some other caller tune has been activated….I was like shocked..I never wanted that cheap song….I spoke to their CCE & he wasnt able to solve that and insisiting me to have that caller tune because as per their system i opted for same song….which in anyways i never did….so i asked him to make me talk to their TL but smart fellow he mademe talk to another CCE whose name was Mukesh….after having heated discussion with him he made me talk to floor manager-Sunny Gulati who again was repeating same pet dialouge…..NOW being a customer do i deserve this…..this is like i odered burger and they served me sandwich….ultimately i lost my 50 bugs for that and now i have made my mind that in near future i would never ever get the vodafone
Iam sure these comments are never read by any responsible person who can take care of all such activities happening to their customer.Thier attitude to take money from customer and not serving them at all.But i just posted my comments to make sure that general public may read it and can take their decisions effectively.
Hope things changes!!!!!!
this is my no. 9925070749. My sim card is blocked, i send documents (Driving license with photo) for verification in vodafone care office anand. i was send my document on 04,oct 2010. So i request to on my services. For other infomation please send me mail.
Hello,
last few days, In My sim Received & Missed calls were not saved. i got message from vodafone like”u have to submit ID Proof”".
The very next day i submitted ID proof. They told like it will be avtivated within 4 hrs. but still it is not happened.
anybody knows Vodafone customer care no.
i have being facing the problem of mobile from last six months every alternate month ask for documents are we a criminals and wen going to vodafone gallery at gaay wadi at prathana samaj lot of rush and lady over there called mrs.pooja is acting like that she is the master over there only she knows to shout at customer an think herself great such a attitude lady if there in vodafone i dont think people will keep this vodafone no being a great competition if vodafone is not taking care it will be loss for them.no proper staff in the gallery people stand in line for 2 to 3 hours and no feed back to them.i have change my number to airtel as this number is old will take some time to know others that is why i have kept the no.for few days.i was using 3 no.9819684544,9819492644,9820028160.i dont know why they require documents agaain and again tax vodafone is not paying and people has to suffer
I am a vodafone customer. Every month VK-Vodafone asking to submit the documents.As per their requirement I am depositing the documents to their outlet at Time-N -Tune, Behala Tram Depot. But stil I am getting SMS from Vodafone to submit the documents.I am unable to understand why they are harassing the customer in this way?
Hi all guys,
I am also facing the problem of forcefully applying the caller tune without my request, I had requested to diable, but they again changed the tune. Vodafone intention is to SUCK the money from perpaid customer and wanted more top up.
IT IS BETTER TO OPT THE GOVT COMPANYS SIM BSNL OR MTNL. I HAVE TAKEN TWO BSNL SIMS, THEY ARE NOT CHARGING ANY SCHEME WITHOUT YOUR REQUEST, BECAUSE NOBODY IS GOING TO BENEFIT.
These guys are nothing but shit… I am a corporate customer of Vodafone for around 4 years…and i am using 4 sim cards of them. They have all my records for all those years ans again started asking for my id card and other documents…
They are a real pain..
As soon as the number portability starts i am gonna switch all my numbers to idea.
I request all other people also to churn to some other network.
Vodafone really makes your life difficult.
How many times r u supposed to submit the documents..even if TRAI has asked them, they can just provide the photocopies of our documents with them to TRAI. Why do we again need to submit it?
i submitted form for my sim replacement and at servic centre they told me it be activate within 3 hours, but now its more than 7 hrs ……………..what is this ……………
i am Vijay Singh, Jaipur.
as given the many reminder and warnings by Vodafone to submit the identity and now my phone not showing the incoming calls numbers so,i submitted the identity proof certificate for re verification in jaipur, rajsthan at gopal pura company outlet on Saturday on 9/010/2010. and given the assurance by Mr. Virendra Chaudahry that my problem would be rectify with in a 1 hours but still not done and also i had talked in customer care may times.
vodafone really making the life difficult as i facing because at time to call customer care they try to charge or make the money only and attendant says go again to outlet, why should go there, why? ? ? and on reminder gives the offer to say that you will get 50 minutes talk time it is only confuse or being angry or makeing fool.
what’s the wrong with that or resolve the my problem as urgently otherwise disconnect my no.
Regards
Vijay
crappy service.my Outgoing service is blocked. I have submitted all the documents. I m not even allowed to call at 198 for enquiry. Where am i supposed to call ?? I HATE VODAFONE :/
I called many times in vodafone customer care no where is no response it repeat same things.
Hello sir,
Please everday 5 rupees cut ho raha hay ab to 2 month ho rahay hay mainey kuch bhi activate nahi keya hay tum logoka phone aya tha bole ki aapney hugma activate kiya hay per mainey hugma ko phone kiya vaha log bole ki humare se nahi cut ho raha hay hum ne sab check kiya tum vodafone care se bolo please jaldhi karay nahi to muje vodafone ka card close karna padeyga
My mobile no : 9930317313
Thanks,
vidhya
dear sir,
my mob No-9736671552 my name is sanjay kumar thakur, in with refilling AT BIHAR of rs-27/- refilling transaction id is-RM10228956612 ON date-20/09/2010, but credited amount is rs-0.23 only.
please rechecked & credit my refilling amounts.
thanks
sanjay kumar thakur
86/11, ekta colony , bangran road
paonta sahib ( H.P)
Dear Sirs,
I am having the vodafone number (+91-9884294129) for the past 4 yrs. From Oct 16, 2010, all the incoming numbers are not getting displayed in my mobile. I changed 4 mobiles but everytime it resulted the same. Kindly solve the same, as Iam unable to reach your customer care executives.
Just Crap… my outgoing is blocked though i have submitted ma document.. Every month they will check ma identification?? y vodafone not save the details of the customer when they buy the sim card? There is nobody to respond to my quries on customer care, No direct contact with customer care excutives…:( just voicemail.. and autogenered reply for any emails… Tell me what i should do next to make calls from my cell…????
Hi,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/92Wk1y and we’d be happy to help.
Regards,
Vodafone Customer Care.
my no is 9751223183.our sim has many missedcallls and some unwanted calls so how i know the address of the persons
Hi im
kannan my no is 9884469830
since 2days iam not getting number while incoming call receved its mentioning
unknown i am getting confused without knowing the number how can i lift the call
so suggest me vodafone cust care dept ASAP
hi all
I lost my mobile and sim on sunday ie 18th of oct. and i applied for duplicate on 19th and they said it will get activated within 10 mins and so i came back.But it was not activated and so i called upon customer care (CC) and they said with in next 2 hrs it will get activated (ie is 19th morning) then also it was not activated and again i called up CC again he gave me the same reply it will get activated before this evening. but in the evening also it was not activated so again i called up CC he said it will get activated before 10 pm today so patiently i was waiting for 10 pm and even till 10.45 i was waiting… but not activated again with full anger i called upon CC and blasted him but he said the same that it will sure get activated by tmrw morning but the same not activated i am fed up with the CC but what to do only one point of contact so again i called upon CC they said we have technical problem so pl visit the vodafone store from where u got the duplicate sim.. i shouted at him and kept the call. As per his request i went to vodafone store today on 20th around 2.30pm and they said it was due to some technical problem it was not activated but now within 45 mins for sure it will get activated. so with full hope i came back. But the time is now 11pm still it is not activated and now one more thing is from my alternate mobile or landline i am unable to make any calls to CC i dont know y?? the call is getting disconnected automatically. so i am very much upset with the vodafone service and customer care- less executive. All false promises….. very very bad..service. This is for your info….
since 3days iam not getting number while incoming call receved its mentioning unknown i am getting confused without knowing the number how can i lift the call
so suggest me vodafone cust care dept ASAP
Dear Sirs,
This has reference to my earlier complaint sent on Oct 18, 2010. Based on the advice of your cust. care executive, I furnished my photo and address proof to your Vodafone centre in Adambakkam (Chennai -88) on Oct 19, 2010. I was called by your excutive Mr. Dennis (on Oct 19) informing that the issue relating to the non-displaying of caller id of incoming calls will be sorted out in 4 hours. But till date it is not resolved. Kindly do the needful inresolving the problem.
My mobile number is +91-9884294129.
If this problem further arises, I have no other option but to cancel this number and go for another service provider.
Hi Gayathri,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/cBU10J and we’d be happy to help.
Regards,
Vodafone Customer Care.
Hi kumar,
We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/c9NrQE and we’d be happy to help.
Regards,
Vodafone Customer Care.
Dear customer care Executive,
My no. is 9885586188
I have submitted my documents on 13.10.2010 at
SAI SHRUTHI AGENCIES
Khan Comples
Opp OBC
Chandanagar
Hyderabad 500050.
Name:Mir Haseeb Ullah Khan
The Serial No. is C5166829
When i gave complaint on Customer Care that i cannot see the receiver’s no. and name..It is showing as UNKNOWN..I got a reply saying that i did not submitted my documents.Again i got an sms that i have to resubmit it.Since two days i’m trying to call 111 to talk to customer care but im unable to get connected…After dailling 111..then pressing 1 and 1 and 9 again i’m going back to step 1.
What should i do?If i have not submitted the documents how will i have the bill number?Is it my fault if you don’t have proper faculty who cannot hand over documents to the office?
Or is it that you wanted your old customers to leave your service?
If so please tell us directly instead of torturing and troubling us like this.
Hope to get back the service soon.
Thank You.