Videocon Washing Machine Customer Care Number, Email Support

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Videocon Washing Machine Customer Care number – The customers can make a note of Videocon Washing Machine Customer Care number mentioned below and avail their services.

Videocon Washing Machine Toll Free number : 1800 419 40 40

39 40 40 40(Prefix the STD code)

Videocon Washing Machine Customer Care number: 02431-251501, 02, 03, 04

Videocon  Washing Machine Customer Care Email :

For General Inqueries mail to : contact@videoconmail.com

For Service Inqueries mail to : customercare@vgmail.in

Videocon Washing Machine SMS service : sms VG <model name> to 56677 to know about the  instant product information.

For more information about videocon washing machine prices , videocon washing machine modelsvisit the website : http://videoconworld.com/

videocon washing machine



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30 Responses to “Videocon Washing Machine Customer Care Number, Email Support”

  1. bharathidasan says:

    I have purchased new fully automatic videocon washing machine. For demo created service request CHE0909140075 on sep-09-2014 . But I didn’t get any response. I am totally disappointed with service. I called to customer care 044 39404040. They also not giving proper response.They told application slow like some stories. Very very poor and worst service

  2. K.MUTHYALAREDDY says:

    I purchased Fully automatic washing machine 2years back. From last one month it is not working . complainted at Tirupati Service centre so many times. But they are not responded.

  3. SANJAY SHAH says:

    I have fully automatic washing m/c DIGI OCEAN 7.8 Kg. model no VM-VDC78JQD-TCS . AS PULSERATOR OF THIS M/C HAS BEEN DAMAGED / SLIPPED . SO PLEASE LET ME KNOW FROM WHERE I CAN GET NEW PULSERATOR.
    SANJAY SHAH.
    09427706456.
    VAPI.-396195

  4. rs macwan says:

    i have fully automatic washing m/c the m/c not working propraly when i purchead m/c that time m/c speed and after service m/c speed change so cloth are not proparly washing

  5. LOKESH GOYAT says:

    Dear all i have facing some technical fault from washing machine
    so kindly send me ur technician as soon as possible..
    thnx & regard
    Lokesh Goyat
    mob. 9990887444
    Add. Sec.-12,Gurgaon (HR.)

  6. shailesh patel says:

    i want to repair my washing m/c which purchased 07 to 09 yrs ago i dont know model no it was fully automatic . i want to repair one urgent contact no 9825821476 & tell me your service centre no at baroda

  7. rakesh kumar says:

    sir /mam i have facing some technical fault from washing machine
    so kindly send me ur technician as soon as possible..
    thnx & regard
    rakesh kumar
    mob. 9980106090
    add- c/406 alpha 1st . gr noida alpha (U.P)

  8. narendra singh says:

    i have purchase videocon semi-automatic machine (Model no- Virat Neo 8 kg, WMVS80P15-RPK and SR. No- 154000158) from Manchanda Electronics, civil lines, Roorkee, Distt- Haridwar (uttarakhand) on 22-10-2012. when we use this machine in first time… it’s magic filter doesn’t working. when i told my problem to the shopkeeper/dealer , he said sometimes it happened…don’t worry…use the machine to three or four times, it’ll be automatically working proper. After three times… the magic filter does not working then i’ve submitted a complaint to customer care Dehradun on 22-11-2012 & my complaint no. is DEH2711120072 . your service engineer came after 9 days, checked the machine. after this the magic filter’s problem can’t solved at all. we complaint again on 9-12-2012 (complaint no- DEH0912120066). two representatives came after some days and they getting changed the magic filter. after this magic filter do not working. i complaint again on again 15-12-2012 & 24-12-2012 but not any representative came to solve my problem. Please tell me what i do????
    Narendra singh
    9415150321
    Roorkee(Haridwar)

  9. Sarath says:

    I had raised a complaint about my semi automatic washing machine. Two guys from a service center called GX systems came and collected Rs. 350.00 with out even touching the washing machine. They said they will come the next day and repair, but did not turn up even after a week. They are real cheaters. Do nopt pay anything to Videocon service agents until the rectify your complaint.

  10. W D Dmello says:

    I have a fully automatic Videocon Washing Machine SR No. VNA-8II I need to replace
    the filter bag can u give me the Dealers Address which is close to my residence so that
    I can purchase it.

    I stay at Mumbai Kandivali west.

    Please reply

  11. Akshay koli says:

    respected sir;
    I have purchased a videocon automatic machine two months ago its not working properly we have repaierd it twice from your’s company technician but the result is not satisfying us. this is the third time when machine is not working.I dont have that much of time to wait for your technician.
    please its a humble request to solve the problem at the earliest. this type of machine or after sales service is seriously affecting your’s company’s goodwill.
    its a humble request from me to take some action quickly as the festivals are on their brim its making my time difficult.
    if the machine repair is not possible then at least i want replacement. guys i have a bitter experince with your company please i have lost my patience and even the technicians are not treating us well. please give me the number of your head of complaint department or send me a proper technician.I am felling that i have chossed the wrong company.
    Akshay Koli.
    Mumbai
    9167197644

  12. manoj says:

    I have purchased a videocon Automatic Machine two months ago but its not working properly. I had submitted a complaint on 3rd of October in this regard but till date I haven’t received any response from your representatives. Infact daily reminders are also made by me.

    I would like to ask you if this is the only type of customer service you provide. Or no after sale services are provided by the company.

    Make sure that this problem be solved at the earliest.

    No thanks
    Manoj Agarwal – 9314115888
    Lokesh Agarwal – 9314468224

  13. Sunil Lokhande says:

    Dear VIDEOCON Customer care team,

    I Sunil Lokhande residing at Pune have purchased one fully Automatic washing machine(W/M TL 6.5 KG VT65B11) on 15.10.12 at Croma Pimpri. For details please refer attached invoice. This time I purposely attempted to go for “MADE BY INDIA” product. But with my below experience it is been concluded that I have made a mistake???

    1. I booked washing machine on 15.10.12 by doing 100% payment.
    2. I called your customer care dept. & requested for demo at my native place Bhuinj, Satara. Request no. SAN1910120085.
    3. It is been communicated that within 48 or 72 hrs Videocon Engineer will come for demo. Also I got the Engineers contact number.
    4. On 20th Oct-12, I called your Engineer & he communicated that he will visit on 20th evening or 21st Oct.12.
    5. But not visited as discussed.
    6. So again on 22nd I called your customer care call centre & briefed the status.
    7. Immediately your Engineers called me & agreed to visit on 22nd evening.
    8. But not visited.
    9. Again I put up complaint at your customer care centre on 23rd Oct.12 & expected that somebody will call me for the demo.
    10. But nobody called me & nobody visited for the DEMO.
    11. Again on 24th morning I called your Engineer for 2~3 times but my call was not answered. Even I tried with the multiple phone numbers.
    12. SO FINALLY ON MY OWN I HAVE MADE INSTALLATION OF MACHINE ON 24TH EVENING.

    I believe that in India till today people are investing money for such appliances & expecting that on a particular day the machine should be started. But with above experience I had a very bitter experience with the VIDEOCON team with which I have loosed my patience, time on a precious day of Dasera….

    Now a day’s competition in domestic market for the home appliances in terrible. Such incidences will be definitely damaging the image of your company. There is lot scope for the improvement. Please take a example of MARUTI SUZUKI. In their success story after sales service is the strong base for Maruthi which millions of people are enjoying.

    I have no complaint against any individual & is on the overall system of after sales market.

    I will be certainly trying to reach to your HEAD-Customer care or your CEO….

    Hope this will be learning lesson for you to move ahead in the competitive world….

    I would not like to entertain any phone calls made for apology from Videocon or any sales Engineers visit at my home for demo. Let me suffer for my mistake….

    Sunil Lokhande.
    Pune.
    Cell- 098227 50173

  14. Vargees John Kumar says:

    Dear Sir/Madam,

    Complaint No:CHE2608120001 still it is not solved , technical team wants to come down by 3pm ,but these time no one available in our home. We have been requested to come down by 5Pm . Kindly arrange the Eng to attend this call as soon as possible with our convenient time.

    Regards,
    vargees John kumar

  15. neeraj says:

    I have purchased a fully automatic videocon washing machine ten months back.After sales service is worst. My current complain no.PAT0608120011 is pending since 3 days despite several reminder to cust.care and local service centre

  16. Nupur says:

    This is highly disappointing & very pathetic service from your side. In the month of feb 2012 I had complained for the servicing for my Videocon washing machine. You guys had sent an engineer, who without informing us had taken the motherboard and did not revert back. I tried reaching this person again but there was no response from his end..

    Recently last week I called a local mechanic for servicing…He informed us that the motherboard was missing from the washing machine….I again tried to reach the concerned person (the engineer) last Saturday….He’s been giving me an excuse that he has not taken the motherboard, needs to check again and will come in a day or two…
    not only that he’s telling me to give him a reminder call for the same which is bull shit even after giving him the complain no. THA 1102120473.

    I have called up customer service 1800 419 40 40 for the same 2 -3 times and these guys have failed to help me. They say as the engineer had come 6 months ago they don’t have any details about my complain no. THA1102120473 cause their system can only show up to last 2 months information not beyond that.

    This is very frustrating & irritating for me…I never expected such kind of negligence from a company like Videocon.

    Would request you to take a strict action against the following complaint.

    THA 1102120473
    THA 2607120650

  17. pradeep says:

    I am having fully automatic washing machine VAN 55FDX in 2004. Its PCB needs to be repaired/ changed. pl send your executive with the necessary equipment at the earliest.

  18. Amrita Bangal says:

    I purchased a Videocon washing machine mod number wmvt60DTGL on 7th December 2011 from Spencers Retail Ltd. It had a leakage problem on June 2nd 2012. I registered a complaint against this but they replied very late and on June 20th your engineer Mr. Niranjan Das came. On June 22nd as per Mr. Niranjan Das some Paul & Company took the washing machine as giving me the papers that they are the authorized dealer of Videocon and they will return the machine after repairing the leakage problem.
    13th of July more than 7 working days they came with the washing machine having a big crack on the front bar where it has the power on switch and with the same leakage problem. When I called and asked them about the crack they refused to agree with me as well as they took the machine back. Today its 18th of July I still didn’t receive any calls or information about it, when I tried to spoke to the senior officer he told it’s a fault which only the engineer can fix. Still there is no call from the engineer as well as the company. I have never expected this kind of negligence from a company like Videocon. Take necessary steps to solve my problem in earliest. I want my machine without leakage and crack free.
    List of complaints for reference
    KOL1106120846 ON 11/06/12
    KOL1806120358 ON 18/06/12
    KOL0507120054 ON 05/07/12
    KOL0607120387 ON 06/07/12
    KOL1307120649 ON 13/07/12

  19. Rajeev says:

    I have registered a complaint in Videocon customer care for repairing of my Fully Automatic washing machine. After 2 days a person visited with a excuse of unable to repair fully automatic machine and finally a SMS is received telling your request is closed.
    It is a pathetic approach by Videocon. You have send a local person for flying visit who even don’t know how to repair the same. Kindly confirm when can my machine will be repaired?
    Also let me know the number/Email/name of highest authority of Videocon who is finally responsible for this kind of service.

    Status of Complaint BHO0210520119

  20. Surender Kumar says:

    I am having semi auto 6.5 Ltr videocon washing machine purchased in 2003.
    Drainage pipe is cracked. Please send service engineer for replacement.
    Thanks

    Thopumpudi
    Near Muttencherry
    Dist Ernakulam
    Mob : 8547176929

  21. M.Ramakrishna says:

    Dear sir

    I have purchase vediocon washing machine fully automatic top load in delhi. One month back i posted complaint to custmer care. They sent one boy. He came to my home and checked the washing machine. He told me In side blue color plate need to change. I said ok. He asked me Rs.220/- service charge and Rs. 650 spare part cost. I paid him Rs.220/- service charge. He dont gave any bill to me. He take away old spare part. After that oneday he came with new part. But its not suitable. Again He told me i will come with another suitable spare part. I said ok. from last one month i am waiting ….. wats the status of my complaint. I request you to please take the action immediately. Other wise i will go to consumer court. And we will publish article on vediocon in my news paper.
    from
    M.Ramakrishna
    Senior Journalist
    Newdelhi
    09899659245

  22. pradeep bhasker says:

    i PURCHASED A VIDEOCON WASHING M/C ON 25.10.2009. SINCE BEGINNING IT IS GIVING ROBLEMS AND THE IRONY IS THAT THE COMPANY SELDOM BOTHERS TO LOOK INTO THE COMPLAINTS, EASILY. A RECNT COMPLAINT LODGED ON 29.08.11 IS NOT RESOLVED / ATTENDED SATISFACTORILY, TILL DATE. IS ANYONE LISTENING?

  23. nks says:

    CHA2611100116 call still pending ” but u know friend its my mistake” becouse i select videocon brand”

  24. Anonymous says:

    Please see the above comment and reply me to my e mail address ” radesikan@yahoo.co.in

  25. Desikan says:

    I purchased a washing machine four years back in Kumbakonam from AVM Trading corporation. The motor is making noise, and the local Videocon mechanic says the mechanism is to be replaced at a cost of Rs.1150/-.. I would like the Videocon mechanic himself should see this and give opinion. The local mechanic’s name is Satish and I am not happy with his performance. Will it be possible to send the person

  26. Avinash Patil says:

    I have purchased fully automatic videocon washing m/c and it is your service center response is very poor . A complain posted in customer care on 24/7/10 and no respond till know.
    Avinash Patil
    9833784296
    Panvel

  27. Ajay says:

    Dear Sir/Mam,

    last week an emergency light caught fire & fell on the semi automatic washing machine(Videocon), luckily only the drier part was damaged, i mean only the door of drier got burnt along with the drier timer.
    so, is there a place where those parts can be replaced? if yes please make a call to 91-9538362487 or send a mail to ajay7pollu@gmail.com. Please reply.
    Regards,
    Ajay,
    Bangalore.

  28. yagyadeep says:

    I HAVE FULLY AUTOMATIC WASHING MACHINE MODEL NO. 600 AF BUBBLEWASH,THE PULSERATOR OF THE ABOVE MACHINE HAS BEEN SLIPPED
    ADVICE ME FROM WHERE I GOT THE NEW PULSERATOR

  29. BINAYKUMAR says:

    I have purchased fully automatic video con washing m/c and it is creating number of time problem and you service center response is very poor . A complain posted in customer care on 23/7/10 and no respond till know.
    BINAYKUMAR
    9866526333
    VAI2307100029 COMPLAIN NO.

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