Spice Mobiles – Customer Care, Noida Address, Website Details

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Spice Mobiles is a Private Sector Organisation that offers services in Telecommunication/ Mobile with Annual Total Turnover of 500-1000 Crs and with Employee Strength of 251-500. Spice Mobiles has garnered a market share of 5% in the Indian Markets and is also continue to be the fastest growing mobile devices brand in India.

The company has a customer base of over 15 million and has an annual volume of over 6 million devices with its business operations spanning across India, Nepal, Bangladesh, Uganda, Tanzania, Zimbabwe and SriLanka, Spice is expanding its geographical presence from Ivory Coast to Indonesia.

Spice Mobiles Company profile, Contact numbers, Contact Address, and services offered are furnished below.

Spice Mobiles  Head Office , Company Details, Financial Details

Spice Mobiles  Head Office Address :
S Global Knowledge park,
19A & 19B, Sector-125,
Noida : 201301
Uttar Pradesh ,India .

Spice Mobiles Customer Care Number : (120) 4363600 4363800.
Toll Free Number: 1800-300-77423
Spice Mobiles Website : www.spice-mobile.com

Customer Care Email : customercare@smobility.in

Spice Mobiles Financial Details :
No of Employees – 251-500
Turnover in Crs – 500-1000 Crs
Sector- Private Sector



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32 Responses to “Spice Mobiles – Customer Care, Noida Address, Website Details”

  1. Satish says:

    Dear Sir,
    maine 26 Aug.2014 ko customer Service centre Par service Request No.24100820E80590
    .Jiska aaj Date 19/09/2014 tak koi bhi information nahi mili hai.Customer Sare Complent No.0400028302 book karke bole ki aapke pass call aayegi 5 baar customer care par call kar chuka hoon. par abhi tak koi revert nahi mila hai.kya spice ki yehi service hai. agar yes to compay choor hai.

  2. V V Seetha Rama Rao says:

    Your service is hopeless and Incredulous. I visited your service centers at Hyderabad many times during the last three months besides my telephonic conversations and asked for the battery for my spice mobile model Mi-495 since my battery got bulged (as per your observations). Unfortunately I could not get the battery till today besides my several no.of visits and telephonic discussions with your representative, Mr.Nagaraju (his mobile No. is 9849186595 and (040) 40038131) and Mr.Thirupathi (his mobile No. is 8143512529 and (040-64577257). But, I unable to contact them over phone for the last three weeks at your service centers, since no one is answering the phone. When I visit your center at hyderabad, your service center persons says that they do not have the batteries and they are not getting the stocks, even they indented for the stocks. Is it the way you are extending your services to the customers? Is it the way you provide the services to your esteemed customers by selling useless mobiles without keeping the stocks at your service centers? For your information, my battery got bulged twice from the date of purchase i.e.24.1.2013. I have purchased the battery in the month of January 2014 at your service center, Punjagutta, Hyderabad. The same battery got bulged within 6 months and I approached your service center in the month of June 2014 and I was told the battery warranty expired. When I purchased the battery, I got the warranty for 6 months and when I approached your service center, they said that the battery have only one month’s warranty. This is how you are trying to cheat the customers with your hopeless service and traitorous reasons. At least, after going through my complaint, I think you will try to serve the customers in a “better way”, if you are really serious about providing the customer services towards customer satisfaction failing which I am forced to initiate a legal action against SPICE Mobile Manufacturers and service centers/sellers, as well. Please register this as a serious complaint and also as a notice.

  3. Dalveer singh says:

    Sir maine spice mi 437 date 11/12/13 ko liya eske three month ke bad charging hone me problem hua kyo ki charging lagne par battery percentege badne ke siya kam ho rhi h battery or chargar bhi change kar diye bhir bhi abhee tak dik nhi huya h abhee Prasant mai company h sir agar mera set 17/09/2014 tak nhi aaya to me consumer cort kesh kar dunga . Service centre dholpur ke thro maine apna set company bhejbaya or Unko bhee problem ke bare me batayaa lekin unone bhee presan karke rakh diya please reples set costumer name Dalveer singh mo 8003835092 model spice mi 437 imei number 911256501914101

  4. sombir says:

    very bad service,

    Very very bad impression, it seems like a chinees product.

    I m suffering afterbuying model no. 509.

    IMEI no.911319501623567

    problem- Touch.

    Their engineers, even dont know how to diagnose problem.

    they dont know how to repair it.

    They simply say motherboard problem to 99% customers.

    Really very bad service.

    I personally suggest not to but any spice product. Please do not Purchase otherwise you will also suffer like me.

    Thanks
    Sombir
    8288942051

  5. M.Bhuyan says:

    Respected Sir,

    I the undersighne beg to state with a great sorrow few lines.

    I had a long disire to use a Spice mobile phone. I am unemployed and belongs to a middle class family.

    After arrainging money i have purchase a spice mobile phone(MI515) from HOTS SPOT spice showroom at Dalhousi Kolkata Value was Rs 9450/-.

    After using 1 month the speaker problem. Immdiately i contact with my cash memo at Billenium sales&service pvt ltd.(6, chowringhee lane kolkata, 700016. my Service request no was- 25100036DC0336. Date- 12/12/2013. Since last more than one month the service centre is harashing me and they saying untill we recive the parts from our office i am unable to given delevery.

    Now if you give me settlement within 48hours and i will bond to contact with CONSUMAR FORUM kolkata office with my all documents. Thanking you.

    With regards,
    M. Bhuyan.
    9474045121.

  6. rakesh ghoghari says:

    sir
    i have spice M 5700 mobile .few days ago its body broak. now where is available this model body.
    My.mo,9426246310

  7. Sarika Mehta says:

    Dear Sir,

    I am a customer of Spice and using a spice mobile i.e. 495 SN MI 495 HS0004782, S-IME-911255850077817, 911255850097815 which has been purchased by me on 17.01.2013 by Naresh Electronics (India), 157, MCD, Market, Karol Bagh, New Delhi-110005 Bill No. 65131 Book No. 652 Phone No.s 25801074 and 25801075which is under warrenty. I visited many service center’s of spice namely B-6/88, Rohini Sector-7, J-2/79, Sanjay Colony, JJ Colony-Wazirpur, Shop No. 15, A-2/40, Near Vishal Megamart, Rajouri Garden, Delhi but all they refuesed that they cannot repair it without paying of money or go to another spice service centre. I am harashing a lot by service centre of spice because no one is ready to help me to repair my mobile. I cannot understand where I have to go.
    Therefore, I am writing to you please suggest where I have to go to repair it. Should I go to Consumer Court for justice. Please take early action on my matter and please consider my this letter as a notice. I am waiting for your reply.

    Advocate Sarika
    Delhi High Court,
    Chamber Block III, Second Floor, No. 104,
    Add. C/8, HNo. 512, Sector 8, Rohini, New Delhi-110085
    M-9654612375, 9871055136
    e-mail id- neerajmehta848@gmail.com

  8. dr shashibhushan says:

    sir my mobile handshat mi 355 which is under warranty at present had a problem with batterybackup,auto off and slow processing so i l approached spice service center at daryaganj delhi on 7february2013.same day it was returned and was claimed that it was ok but problem was not solved again it was submitted at same service center on dated 26 february2013 via service request number30100726D20178. SERVICE C ENTER told that phone handshat has many tecnical problems so was not repairable hence has to be replaced with another set of same model .STILL TODAY HAND SHATT is not replaced or repaird despites of many efforts kindly get me the current status of my problem and solve it as soon as possible

  9. kailash sadhwani- says:

    sir,
    i have spice mobile model no. spice flo m 6868,
    how can install games and apps,
    kindly suggest me and write the name of website for download games and apps.
    thanks
    kailash sadhwani
    08956 360217

  10. renjith says:

    Respected sir,
    I am Renjith from Kerala.Do you remember this SR NO:11101085cc0017?
    Do you know this message?

    ” dear customer,-your handset is received at our service center with SR NO-11101085cc0017,kindly use this for all further queries”This is the message you sent.

    Three months and 4 days gone but I don’t receive my handset. Please sent my mobile spice mi-280 with IMEI NO:911143350070831 and IMEI NO: 911143350270837.

    The customer care center in Thrissur,” ASC Cellular Care ,Thrissur Trade Center, Ground Floor, Kuruppam Road, Thrissur, Kerala, Phone no:0487- 2420475.And email id:cellularcare@gmail.com” .They are irresponsible. They don’t know your contact number and email id. ha. ha.. ha. ha…. Please sent your email id and contact number to them.

    If you take an appropriate action I am very grateful to you.

  11. Siraj mk says:

    I bout spice mi 355 (911132750875519) from sholic.com on 12 sep 2012, after 1 week i noticed 1 dot on the screen which was going on increasing its size, i depositted my handset to CHIPNET TECHNOLOGIES MANGALORE(spice authorised)
    ,. After 32 days they returnd the cell in good condition. But on jan 2013 my battery was gettig emty with in 15mnts. Again i deposited the cell . After 1 week they told me that my cell is having problom with the board and so that SPICE had replaced me with an old handset. When i came back to my home and checked that cell i came to know that it was having problom with the network for both the sim’s. On 22feb2013 i returned the cell to that service centre and they told that spice will provide a new replacement for me with in 1 week and according to them i submitted my box, handset, charger, headset, cd, etc….
    Today (05 march 2013) when i went to that service centre they told that i need to wait atleast 1 month for the replacement bcoz spice is not having Spice MI355 in stock. I dont knw wat to do

  12. chinnathambi says:

    please dont use and buy by any spice mobile it is a very poor company
    .dindigul service center is world worst service center in the world.

  13. vilas says:

    i am having a Spice M-6 Sports.and my battery is not working . u guy’s had a option of service center but they totaly refused for the new battery wich i wanted to buy but they told we dont have battery of this handset as it’s production is closed now and i did not get the battery of this cell any where so what should i do now ,,,
    never ever take a Spice mobile

  14. nihaz says:

    spice mobile its really bad, its very poor , no customer care no. service is very bad tottaly mobile is waste

  15. rahul says:

    hi
    i am having spice m-6700 mobile. but its software are too outdated .so i want to know that is there any software updates available for this phone. plz tell

  16. JAY VIR CHAURASIA says:

    never purchase spice mobile. spice is totally dump company.there is no contact no and no customer care.totally bad company.

  17. R DAIMARY says:

    Sir/Madam,
    i am using spice Spice M-6700 Cappuccino for about a year and it was doing well but now it’s SMS FUNCTION is not working.When i select WRITE MESSAGE Option,It shows NOT AVILABLE.for this I have formated my mobile for 2 time but no work.It’s still the same.
    So please mention how i can make it alright.

  18. abusiddik says:

    I have tryed yor toll free no 1800 3007 7423 and also in yur head office no.0120-4363600/800. but nothing is responding. everything is dead.

    Siddik
    9323168987

  19. abusiddik says:

    sir,
    i hv bought Spice qt53 combo by 12-12-12.and got 118-12-12. when i whitch on it’s not displayed. it’s hange out with displying ‘S’ only.

    please help up to run the mobile

    siddik
    9323168987
    Viman nagar, pune city

  20. Bhavya gakhar says:

    dear sir,
    i am bhavya gakhar from rajpura .i have given my phone to micromax check point about 1 month under job sheet numb;-09022612122505359 sir my phone is in warranty for more then 10 months and i have given my micromax m2 for repair for display,speaker and camera module was not ok..and contact numb 8528686995 email add;-bhavyagakhar95@gmail.com.
    thanks for listing my complaint sir,
    bhavya gakhar
    8528686995

  21. Bhavya gakhar says:

    To,
    Micromax Head Customer Services
    rajpura, dist patiala
    Subject- Complaint Against Authorized Center

    Respected Sir,
    I am Bhavya gakhar from rajpura.I had bought a Micromax mobile model no Micromax M2 ,IMEI No-910555502295571.IMEI NO- 910555502355573 on date 15-11-2012 from satguru telecom,micromax check point.
    sir there is problem in display of handset,camera module is not working and there is speaker problem in headset.
    bhavya gakhar
    2916,near panjiri plant mob-9999653434,9711341711,8860181091
    The owner of the service centre is not doing his job regularly and about i month ago i have given him my phone and till now he has not done phone ok.
    He gave me a receipt and the details are as follow
    Jobsheet No-090226-1212-2505359 far repair
    So I request you to help me in this matter because my handset had some important information regarding my business and client .So please help me and short out this matter as soon as possible.

    Thanks for listening my complaint thanks sir/mam
    bhavya gakhar
    mob 8528686995

  22. VARUN POKHRIYAL says:

    Dear sir,

    mera name varun h or 9month back mene spice 350 mi phone liya or uska
    on off swich kam nahi kar raha hai jiske chalte mene ushe laxmi nagar service center m diya hai mujhe 15 dino se bekuf bana rahe hai so aap se reqest hai ki mobile ko jald se jald sahi karwo de

    regard
    varun 9990054982

  23. gousekhan says:

    hi

    last year 26/11/12 i was Gave my mobile but still I don’t have any update. I spoke to costumer care people they gave sum (complete number and they told me they will contact me within 48 hours .still I didn’t receive any call), I feel one month was completed but I don’t have any update , I called so many times at local service center they gays don’t know the costumer care number ….(: ha ha . what shame for spice service center ,Please respond me as early as possible , this is my number 9014532408

    regards
    gouse khan

  24. ABC says:

    hi I had purchased an spice MI350 model cell phone and facing the problem from the day one. i dont know how this people bring the products into market without testing it.

    my advice to others is “plz never ever buy a spice product ” rather than buying it through your money into gutter

  25. Manjunath says:

    Dear sir,

    One year back I had taken MI 350 SPICE MOBILE, Cell fell down and broken the TOUCH SCREEN. I went to all service center and ask it is not available So i request to u that take needful action & give me suggestion what to do.
    mail or send me cost and where it availability this TOUCH SCREEN as soon as possible

    We hope that you will now attend this matter without any further delay.

    Manjunath
    Bangalore-79
    cell 9844288115

  26. Riyhan says:

    Dear Sir,
    I have shame on me i have purchased Spice mobile because its battery not worked two years also it swelling before 5 months. This mobile battery not receive any market & your service center also failed to provide it. I purchased this mobile march 2011. China mobile, VOX mobile, ZEN mobile etc provide better service from spice mobile service. They not cheated customer if its battery damage. it can easily received from market. I trusted on Spice company because my friend talk me its plus point so Ist time i purchase spice mobile but it fail to maintain goodwill or to satisfy me.
    I have shame on me that i go with my friend & purchase spice mobile except Nokia.
    Without battery this mobile not working & other battery not fit in this set. So i request to u that take needful action & give me suggestion what i will do.

    We hope that you will now attend this matter without any further delay.

    Regards
    Reyhan
    9012889088

  27. bharathjain says:

    I have taken two set of spice mobile from home shopee 18 in bangalore in 10.01.2012, now i want to connect the mobile internet to my laptop, but there is no software available with your service centres in blore so now you suggest whwt i have to do, reply me soon

  28. M.Kaleemulla says:

    I purchased a Spice MI410 on 26.09.2011 which has been defective since and has been sent to your service center for 6 times within the warranty period. The mobile is still with your service center for the last two months. The PCB was replaced and a new problem developed. I don’t want to own a mobile which is so seriously defective and demand a replacement (MI 410 or MI 425).
    There is nobody in your organization who has even a little decency to provide a response to my mails / calls.
    Your toll free number 1800 300 77423 is not working.
    Your contact numbers (120) 4363600, 4363800 are not working.
    After selling the mobile, your whole company has gone dead.
    Is this the way to treat a customer ?
    I want somebody responsible to look into this matter IMMEDIATELY.
    Kaleemulla 9845078987

  29. Neeraj Yadav says:

    Dear Sir/Madam,

    On 06/02/2012 I’ve bought Spice mobile M-9000. Since 06/02/2012 my goes to Service in four times within three months for the fifteen days.

     The first time the phone’s data Cable cannot work, projector Key cannot work properly, Battery Backup less.
     2. Battery Backup down, The FM was Hang, Hang Analog TV, again this time to the problem of data Cable Taneja Electronics purchased the new data data Cable that also does not work.
     3. Third time phone, FM Hang, Hang Analog TV, new data Cable not work properly .
     4. Fourth Time Company changes my cell Phone and Send me a Spice- 5250 for Replacement Of Spice M-9000

    Spice-5250 Mobile Cost is 1515/-and Spice M-9000 Mobile Cost is 3600/-.
    Please Replace My Cell Phone equable to Spice M-900 Not Spice M-9000 and Other Wise Refund My Purchased cost.
    Please Sir/Madam,
    Take Action Quickly and Cannot Force Me Go to Consumer Court

    My name Is Neeraj Yadav from Dwarka More Uttam Nagar, New Delhi
    Purchased from Spice Hot Spot Wz-152-A/3 Main Najafgarh road. Tin No; 07430284979
    Inv no: 188484351 Customer Id: 188478440 Name: Anil Kumar Yadav
    Spice M-9000 IMEI1/MEID1:910603401107024 ,IMEI2/MEID2: 910603401307145 service request nO:30100697C90275
    DATE: 07.09.2012 17:58:23

    Thanks

  30. shankar says:

    Sir I have lost my spice m9000 mobile (projector)
    IMEI 1: 910603401095740
    IMEI 2: 910603401295860

    I request you to please lock my cell phone.

  31. Vineet Jha says:

    sir,
    recently I purchased a spice mobile phone model M6868N , from Kolkata,West Bengal on 23/5/2012 with imei no 911214350073818.kindly note.

    Just barely after a 1 &1/2months the mobile phone stopped functioning. (touch screen & evrything).The phone didn’t switch up .It fell dead.I gave the phone to the spice service centre in Kolkata,where they promised me a new set for the fualty one.

    They took a full 21 days to replace it. and I called them up after the due time only to hear that I could collect my phone back.
    I went there n found the same old phone.Thet didn’t raplace the phone .I phone functional but after I took it home in the night,the very next morning I found the mobile again turning dead.The staff at the service centre are asking me again to submit the mobile phone to them & take it after a month.

    I just want to know why am I being harassed so much by spice guys.I f the mobile wasn’t rapaired ,why did they handed it over to me.I m working and have a job to do.Why should I go about running after the mobile time and again.Do u hav any idea how difficult it is to manage a month without phone.

    Every time I visit the service centre,I see a crowd of people inside it,with many of them with the same problem that I m facing. The company does not attends to the problem for either of them and the people are the only one who ae being harassed time and again.

    I want a COMPLETE REPLACEMENT of my mobile phone Spice Flo Me M6868N.because if the mobile gets faulty jst after 40 days of purchase,I can’t imagine what the manufacturer warranty about the product is all about and what sort of mobile company Spice is!!I m sorry to say this but its true.The growing number of grievances of your customers is proof to that.Also the Spice helpline number is not working.Kindly provide a VALID HELPLINE NUMBER.

    if our problem is not taken care of, then why are we given the warranty from the company ? What is the use of paying taxes that are associated with the invoice of the handset?

    KINDLY GET MY PROBLEM ATTENDED AT THE EARLIEST FAILING WHICH I WILL HAVE TO MOVE TO THE CUSTOMER FORUM TO SEEK HELP..
    Thank you,
    hope for a speedy and positive response from your side..which by now seems like a dream too far..

  32. shirish srivastava says:

    Dear sir plz send me second copy of my spice QT-44 IMEI NOB IS -910040884457271 and IMEI NOB-910040884977278 and S/N is QT4479009727 and Model- QT-44 HW: V3:1 GSM +GSM mobile handset. my name is Shirish Srivastava LIG B BLOCK 242 Awas vikas colony unnao- 209801 (UP) mobile nob is 09335780790 and 09559780790. plz send me sir immeidiate second copy of bill. thanks
    sir plz mail me its a very urjent . thnks
    shirish srivastava
    9335780790
    9559780790

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