Sony Ericsson GSM Mobile Customer Support Telephone number
sony ericsson gsm mobile
Sony Ericsson GSM Mobile Customer Support Telephone number is given below for the customers to make use of services provided by Sony Ericsson GSM Mobile.
Sony Ericsson GSM Mobile Customer Support Telephone number :
+91 (011) 39011111(from mobile phone)
Sony Ericsson GSM Mobile Toll Free number : 1800 11 1800
For more information about sony ericsson gsm mobile , visit the sony ericsson website
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I am very surprised and upset with the services of Sony Ericsson in India, I never had this kind of experience with any muti-national company earlier. It will take few days for this letter to reach you and I sure my problem would have not resolved. You may use this feed back in a positive way or put this in dustbin below your desk.
I submitted my handset T-715 (under warranty) to your service centre in Munirka, New Delhi, India and they gave me the receiving of the same on a visiting card stating that their computer is not working. I got the set back but the problem was not solved and submitted the set again on 14-9-10 and I got a hand made receipt from them. This receipt does not carry any Workorder No. or Date or my phone ID No., I called them and made them aware of legal consequences if they did not give me a refernce No. and they they furnished me the Work order No. as SE310HRE10209.
I checked the status from the workshop after 2 days and got a time of 10-15 days for the repair of the same. I called your call centre and as per their records the set was submitted yesterday. Call centre need 4-5 days to get the status from the service centre whereas I already have the status. and After 4-5 days they are going to give me a new status of time required (as per your call centre). Is this the working of Sony Company ??, I don;t thik so because I am using lot of Sony products and the service has been always fantastic.
As per the attitude of the staff of Sony Ericsson call centre in India, specially Mr. Jitender the team leader, whom I soke to is not willing to help the customer and just trying to buy time. I am very disappointed and surprised at the working of Service Centre and the related staff by Sony Ericsson company in India.
In case you have the authority of sorting the things out, kindly look into the matter and get my mobile functunal.
Today I spoke to the call centre still they need time to get the part and are not able to give me any specific tile of delivery.
Ms. Shreshtha at call centre wanted me to go to the sercive centre and make her speak to the people there.
From : Pradeep Khanna 9811040054
Hi,
I have given my handset for repair which is under warranty for Display and charging connector issue. It has been more than a month and still yet to get a repsonse from Sony or thier Authorised Sony Ericsson service center nehuru palace. M/s RT outsouring Pvt ltd.
Sony Call centre 011 39011111 (option 3) has a lady named Ms Heena Ahuja and all she can say is repair is still pending and she is the authority of call centre and her senior’s are always busy … I can hear the laughs from background…I tried at least a dozen times….but all in vain…
God help us from Sony Ericsson.
From Saurabh Bhargava
Hi
i am using GPRS services for now almost an year and half. i was having windows mobile till 16th Sept’11 on which i was using gprs very happily but on 17th Sept’11, i did purchase Xperia mini from G. V. Puntambekar(Pune based dealer). The phone is now installed OS as Andriod 2.3. Ever since i have purchased the phone i am not able to use GPRS services on it. I did speak to Airtel (my current service provider) and whatever settings they have given but not able to save them on my phone bcoz it asks for MCC and then MNC code. hence after talking to Airtel somehow i got these code. but depite of entering them into the settings along with other settings, i am still not able to use gprs. i was told that once you save the gprs manual settings it creates a profile on phone but it is not saving any profile on my phone. Sony dealer is sayingthat it is a service provider problem and Service provider is saying that we have given you all the settings so it is a phone manufacturer’s problem. I am getting penalised in these two contradictory statements. Without GPRS the phone is like any ordinary phone. I feel like cheated even after paying Rs.13000/- and buying Sony’s product. Feels like lesson learnt that never buy SONY product again…
Please someone guide me as to make it awork on the phone? Or Is the Xperia Mini is not compitable of using GPRS though published by Sony Ericsson it is compitable?
regards,
Amol
Hi
I have given my sony ericsson xperia X2 for repair in authorized sony ericsson care(Margoa, Goa), before 2 week back still i didnt get any update of mobile. It seems your service is so slow. good experince in not purchasing any sony products because of your slow service.
Regards