Onida Washing Machine Customer Care Number

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Onida Washing Machine Customer Care number is provided below for the customers to contact onida washing machine customer care and make use of their services.

Onida Washing Machine Customer Care number : 022 – 28200435 / 66975777.

Onida Washing Machine Customer care email id : response@Onida.com

For Institutional Sales Related Queries, mail to corporate.sales@Onida.com and for
Exports Related Queries just mail to skjain@Onida.com

For more information regarding onida washing machine models , onida washing machine review, visit the  website : www.Onida.com

onida washing machine



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14 Responses to “Onida Washing Machine Customer Care Number”

  1. Amit Patil says:

    I Mr. Amit Patil is an unsatisfied customer of your reputed Brand Onida. I am really not satisfied with the service that is provided to me. I am sorry but I don’t think I can ever think of purchasing any other product of your brand in the future nor can I recommend your brand to anyone else.

    I am having ONIDA Hydro Shakti Washing machine. It was having a minor defect with drain switch which needed replacement. After initial visit, your service engineer took almost 10 days to bring the switch & replace it. After his inspection & replacement of switch, machine started giving more troubles. Main MCB of my house started tripping instantly after starting the drier. I again referred it to customer care regarding it. My frustration levels were really tested this time as it took more than a month for your service engineer to find time to come & see the machine. He said that machine was not properly assembled which caused water to ingress & caused short circuit. As per him, motor is defective & needs to be replaced.

    1st visit costed me Rs 1200 & now 2nd time he says Rs. 2300 will be the cost of repair.
    Why should I bear the cost for poor workmanship of your engineer?

    Initially prior to visit of your engineer, machine was at least working ok which makes me feel regretted having sought your support.

    Now, instead of incurring more money for repairs, I would prefer to scrap it & buy new machine (not ONIDA again)

    I guess this is the last product of ONIDA I ended up buying. No more ONIDA hence forth!

  2. SURENDRA PRASAD says:

    I am having Onida fully automatic washing machine. I am in need of service for the same but unable to locate the service center in ranchi. kindly convey the massage to reach at the address given below:
    HOUSE NO. 101 (ICHHA), ROAD NO. 01, BASANT VIHAR, NEAR SAHAJANAND CHOWK, HARMU, RANCHI-834001.

  3. P. Fernandes says:

    Dear Sir/ Madam

    I Mrs. P. Fernandes is a unsatisfied customer of your reputed Brand Onida.I am really not satisfied with the service that is provided to me. I am sorry but I don’t think I can ever think of purchasing any other product of your brand in the future nor can I recommend your brand to any one else.

    On 2/11/2012 I purchased a Onida washing machine Model 62-TSP from Anup Trade Links Pvt. Ltd Margao Goa. In less then 5 months time the machine has started giving a problem.
    I logged a complaint on the following number : 0832-2728077 a couple of weeks back. They sent a technician to rectify the problem, after doing a check the technician said that the Clutch Plate needs to be replaced. In a couple of days another technicians visited my home to check the problem and he said that the Motor is not functioning and needs to be changed. He told me that it would take around a weeks time. But in vain its nearly 3 weeks and no body has bothered to rectify the problem. I wonder whether the technicians sent are qualified people. Because each one tells a different thing to us. Last week again I gave a call to find out the status of my complaint. They told me that it will take another 4 days for the part to arrive. Its more then 4 days today.

    Kindly look into the matter as soon as possible.

  4. Yashawanth Shenoy says:

    I am Onida washing machine customer, Sorry to write the following few lines….

    I purchased a Ondia washing machine (F/A Hydromatic 60FS WO60FFS1WH) with Onida MW Oven on 23.10.2011 as a diwali combo offer at Agari Enterprises, Padubidri 574111, Udupi Tq. and Dist. Karnataka State. We came out with a assurance that the company Demo personnel will come to home for Demonstration of the both. Many days gone no one attended. Washing machine was said to be Fully Automatic, But from the date of purchase its water inflow inlet should be manually operated. Either its not fully Automatic or there is some manufacture defects… We have informed to the above dealer for demo several times over phone. But till now, even after 15 months No one came for Demonstration. Thats a great custumer service i have ever found….
    My washing Machine is under warranty period ( 24months) and Daily we were facing problems with washing machine. No progress in last several months.
    I understand that Onida is one of the reputed companies for giving good products and good service. Hope your service will not disappoint us. It is very difficult to reccomend such a careless service to others.Onida is a biggest reputed company in India but the service is very lowest.
    Immediate and appropriate action need to be taken for our problems. If service can’t be given, please inform us, so that we will go for other alternatives..

    Thanking You

    Praveen Shenoy,
    Junior Engineer,
    Karnataka PWD,
    Padubidri,
    Udupi Taluk and District

  5. K.Palanithangam says:

    I complained that my onida washing machine is not working (make liliput 6.5) on 31.12.12 Thiru Shabeer of FRIENDS CARE was contacted Till date nobody came to rectify Kindly advise him in this regard eventhough contacted many times over mobile 9790955016 K.Palanithangam C3 ved niaas raju street west tambaram chennai land mark near kulam and chelliamman temple mobile 9566104158

  6. Vinay Mohan says:

    To,
    The customer care
    Dear sir/madam,
    I have a problem with Onida washing machine 5.5 kg in beginning of Nov, 2012. And complaint was lodged (No. 12110736380512) with my alternative home mobile number. Mr. Raj shekar (Engineer Kukatapally sector has come and checked the washing machine. and cWhen he checked the machine told that there is problem with PLC panel and it needs to be replaced. and he said it will be replaced in two days from the complaint date i.e on 14.11.2012.Even after 10 days there is No progress in work and the issue was indicated to Mr. Basha (In-charge Kukatapally sector – Mobile number 9347129427).He said we placed an order for the board and it will be reaching us in next two days from warehouse. after a week when i called him he says that the board has not come and he gave the contact no. of Mr.Vara Prasad ( mobile no.9533633675) when called him he said the board will be received and replaced with in four days and now one month passed and two months are nearly reaching and the status is pending. when i am calling your rsm mr.vara prasad he is avoiding to lift the phone and answer my call. hope you are playing with the patience of the customer. if i wont get the appropriate reason for the delay of the spare to be replaced within next 03 days, i will lodge a complaint against company in consumer forum. waiting for service with anticipation.
    hope you people understand our problems.
    Request:
    Immediate and appropriate action need to be taken to reduce our problems.
    I understand that Onida is one of the reputed companies for giving good products and good service. Hope your service will not disappointment us.

  7. Dileep Verma says:

    To,
    Customer Care,
    Onida Washing Machine,
    Delhi
    Dear Sir,
    I have a onida washing machine,which was working very good for last 11 month . Last 4 days it is not working.Kindly send a service engineer urgently in my home.
    My address-
    sujeet kumar
    Mob. 9971695656
    hose no : G-20, Ground floor , PKT -4 MIG Complex Mayur Vihar-phase-3 New Delhi
    110096

  8. sujeet kumar says:

    To,
    Customer Care,
    Onida Washing Machine,
    Delhi

    Dear Sir,
    I have a onida washing machine,which was working very good for last 5 month . Last 4 days it is not working.Kindly send a service engineer urgently in my home.
    My address-
    sujeet kumar
    Mob. 9868450888
    hose no : c-1-40, Ground floor , Block C, RamaPark, uttam nagar
    Near Metro Piller 771 Delhi – 110059

  9. Jitendra Gawde says:

    To,
    Custimer Care
    Ondia Washing Machine

    Dear Sir

    I have a ondia washing machine , My washing Machine is under warranty period and having a complaint for washing machine. I have lodged a complaint at mumbai service centre on 01/09/2012, complaint number is 12095666380001 ,asking them to repair the machine. But they have not responded and even not taking care for my complaint. I phone to them several times and requested them to get it repair. So far, they did not respond.

    after 4 days i talk to kalyan service centre, they told that there is problem with PLC panel and it needs to be replaced.

    No progress in work has happened in last several days. . Whatever, may the reason till date the panel has not come and we continue to face problem.

    Today also i call at call centre they told me to contact Mr. Banti Yadav (9821746263 )
    see what will be the reply from yadav sir…

    Request:
    Immediate and appropriate action need to be taken to reduce our problems. If service can’t be extended for this issue or product, please indicate to us, so that we will see other alternatives like purchase of new machine or approach other service centers.
    I understand that Onida is one of the reputed companies for giving good products and good service. Hope your service will not disappointment us.

    With Regards

    Jitendra V Gawde
    B/6, Room No. 2, Shri Mayur Co-op Hsg Soc.
    Sai Baba Nagar, S.P. Road
    Kalyan (E) – 421306
    # 9320250507 / 8693061473

  10. Sanjay Mitra says:

    To,
    Customer Care,
    Onida Washing Machine,
    Mumbai.

    Dear Sir,

    I have a onida liliput washing machine,which was working very good for last 3 yrs.Last 4 days it is not working.Kindly send a service engineer urgently in my home.
    My address-
    Sanjay Mitra
    Emar housing socity,Tower no-5,flat no-1,
    Vaidanathan street,Tondierpet.
    Chennai.
    Land mark- Near to Tondierpet Apollo Hospital
    Contact NO-09677127767,09791135825
    Expect your best service urgently.
    Regards
    Sanjay Mitra

  11. B.GEORGE BABU says:

    REMINDER -1

    To,
    Customer Care,
    Onida Washing Machine,
    Mumbai.

    Dear Sir,
    I B.George Babu, onida washing machine customer sorry to write the following few lines.
    Even after reminded you over phone/mail you have not responded. If ypu do not takeup this matter immediately, I will proceed to consumer forum with in five days.

    My washing Machine is under warranty period and having a complaint for washing machine. I have lodged a complaint at Rajahmundry (A.P State) service centre on 23/06/2012, complaint number is 12076146380252 ( HF168) ,asking them to repair the machine. But they have not responded and even not taking care for my complaint. I phone to them several times and requested them to get it repair. So far, they did not respond.

    The same thing inform to you also on 20/07/2012 to the phone no 022-28200435 ,you promised me to take further step for get it repair. Again, I phone to you to the same number on 23/07/2012. But no response from your side also.

    Onida is a biggest reputed company in India but the service is very worst. How can I believe your company?. How can I suggest to others about your company? Customer care, Mumbai also does not take care for the complaint of a customer like me. Where I have to go?. This is not correct on your company good will. Such a biggest company does not take care of customer. You are neglecting / insulting a customer. This is not correct on your part. Hence I request you to replace the machine immediately. Kindly take care of my request.

    By,
    B.George Babu (Onida Washing machine customer),
    House No 2-159,
    2-nd ward,
    Dowlaiswaram post,
    Rajahmundry Rural,
    Andhra Pradesh-533125
    Mob No 9848607753

  12. Venugopal K says:

    Dear Manger,

    Bach ground:
    We have a problem with Onida washing machine in beginning of Nov, 2010. And complaint was lodged (No. 10110736381040) with my alternative home mobile number. Mr. Raj Kumar (Engineer Kukatapally sector – Mobile number 9059111217 and 9573836000) has come and checked the washing machine. He concluded that there is no problem and we paid the service fee also. However, the same machine has not worked from the next day morning. Same thing was highlighted to Mr Raj Kumar. When he checked the machine and told that there is problem with PLC panel and it needs to be replaced.
    Current status:
    No progress in work has happened in last several days. Six days back the issue was indicated to Mr. Ram Singh (In-charge Kukatapally sector – Mobile number 9393099453). Whatever, may the reason till date the panel has not come and we continue to face problem.
    Request:
    Immediate and appropriate action need to be taken to reduce our problems. If service can’t be extended for this issue or product, please indicate to us, so that we will see other alternatives like purchase of new machine or approach other service centers.

    I understand that Onida is one of the reputed companies for giving good products and good service. Hope your service will not disappointment us.

    With Regards
    Dr. Venugopal K (8008556393)
    Dr. Snehalatha M (9000104153 or 9618996181)
    506, Sapphire Block, My Home Jewel, Madinagude, Hyderabad.

  13. G.srinivasu says:

    1. I purchased the Onida Washing Machine . on MAY 2010.
    Onida Tumble 55 Front door washing machine in that Front Door spring Broken in the Transport From HYDERABAD to Bhimavaram .your service Engg Visited 3 Month Back he told that Spring Not Available in Our Onida Company .
    with out Spares how sell your Product .Pl arrange Spare other wise take back to this machine . if any clarification pl call me.ph.9390807806

  14. v.vallimayel says:

    i purchased the Onida Washing Machine before 10 years. I didn’t used that for a single time. recently i thought to use that , My god i shock to see that machine, the rat has been spoil that machine. if it is possible to exchange. My contact No. is 9789879951

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