Jet Airways Customer Contact: Given below is a 24 x 7 customer service number where customers can enquire about the Jet airways flight status and flight details. Along with the customer contact details the addresses of Jet Airways reservation & ticketing offices in India and complaint process for tracing lost baggage are also provided for customer reference.
Jet Airways Customer Support India :
Jet Airways Customer Care Toll Free Numbers:
India toll free number for international services: 1800 22 55 22
UK toll free number for reservation: 0808 101 1199
USA toll free number for reservation: 1-877-uflyjet (1-877-835-9538).
Customer Service Number: +91 22 3989 33331800 22 55 22 (For BSNL and MTNL lines)
Jet Airways Customer Care Numbers – Major Cities (24 hour help desk)
Bengaluru: +91 80 3989 3333
Chennai: +91 44 3989 333
Delhi: +91 11 3989 3333
Hyderbad: +91 40 3989 3333
Kolkata: +91 33 3989 3333
Mumbai: +91 22 3989 3333
Other Cities : Affix local code of any of these 6 cities & dial 3989 3333
Email Id: [email protected]
For Award Flight ticket processing: [email protected]
United Kingdom : 0808-101-1199 (Toll Free)
USA and Canada : 1-877-U-FLY-JET (1 877 835 9538) (Toll Free)
Jet Airways Reservation & Ticketing Offices in India
Jet Airways – Bangalore
Bengaluru International Airport 1-4 M-Block,
Unity Building, J C Road,
Bangalore – 560002
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 80 3989 3333
Jet Airways – Chennai
Airport Address Contact:
Kamaraj Domestic Airport
Thapar House, 43/44 Montieth Road,
Egmore, Chennai 600008
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 44 3989 3333.
Jet Airways – Delhi
Indira Gandhi International Airport
G 11/12, Outer Circle,
G – Block, Connaught Circus,
New Delhi 110 001
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 11 3989 3333.
Jet Airways – Hyderabad
Rajiv Gandhi International Airport
Reliance Krishna5-10-197 ABC,
Hill Fort Road, Hyderabad 500004
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 40 3989 3333
Jet Airways – Kolkata
Netaji Subhas Chandra Bose International Airport
18 D, Park Street, Stephen Court, Kolkata 700071.
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 33 3989 3333
Jet Airways – Mumbai
Chatrapati ShivajiInternational Airport
B1, Amarchand Mansion, Ground Floor,
Madam Cama Road,Colaba, Mumbai 400039.
Reservations / Tele-Check-In / 24 Hour Flight Information: 91 22 3989 3333
Jet Airways – Pune
243 / 244 Century Arcade,
B/2 Narangi Baug Road,
Off Boat Club Road, Pune 411 001.
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 22 3989 3333
Jet Airways – Thiruvananthapuram
Thiruvananthapuram International Airport
1st Floor, Akshaya Towers, Sasthamangalam,
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 471 272 8864 / 272 5267 / 272 1018
Jet Airways – Tirupati
Jet Airways India Ltd, P.O Renigunta,
Tirupati Airport, Andhra Pradesh,
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 877 2274155.
Jet Airways – Goa
Sesa Ghor, Shop No 7, 8 & 9,
Patto Plaza, Panjim, Goa.
Reservations / Tele-Check-In / 24 Hour Flight Information: +91 832 243 8792/ +91 832 254 1354 / 254 0029.
Jet Airways Mobile Applications:
Jet Airways provides services like Flight ticket bookings, Jet Privilege, Flight Status, Check in, Low Fare deals, Special Offers and News Updates to the passengers through its mobile applications available in Apple, Android. Windows and Blackberry mobile software platforms.
To download the Jet Airways mobile app SMS JetApp to 56388.
Ticket Cancellations & Refund:
The passengers can cancel the tickets online and obtain refund in the same mode of the transaction done used for booking. However, cancellation charges, if any, will be applicable accordingly. The cancellations of the flight tickets is accepted until 1 hour prior to flight departure for domestic flights and 3 hours prior to flight departure for international flights.
Online Meal Request
This facility is available on the Manage Booking section through which the online request should be made at least 2 hours prior to flight departure. For special meals, the online request have to be made at least 12 hours prior to flight departure. Kosher meals are available if requested 48 hours prior to flight departure. These timings may change without notice and passengers are requested to verify the same at the time of reservation.
How to deal with Lost / Delayed Baggage in Jet Airways:
Complain at the airport or contact Jet Airways customer care to register your complaint regarding your lost/ delayed baggage. The concerned team will immediately search for the luggage once the complaint reaches them and update the customers with latest information regarding the process. The baggage can be tracked using the Baggage Tracer in the Jet Airways website. The baggage will be delivered to the mentioned address in a short time once it is traced. If the customer is away from the hometown, reimbursed for some emergency expenses can be claimed if the baggage is not returned within 24 hours.
If your bag has not been located within 7 days a questionnaire will be sent to widen the search. In the unlikely event that your baggage is not located within 15 days we will begin to process a claim, while the search still continues. Please retain receipts for any emergency or replacement items that you require, in order to claim insurance or emergency expenses if they apply
In addition to the customer care information provided above, you can also visit Jet Airways Website to register any other complaints apart from the baggage issues.