IRCTC Customer Care Number, Email Support & PNR Status Enquiry

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IRCTC Customer Care Number, Toll Free Numbers, Email Support Id’s, PNR Enquiry information is provided on this page to assist the customers in reaching IRCTC support team. If you have any queries with regard to the railway ticket bookings, cancellation, refund, tatkal booking options and any other travel related feedback/complaints you can call the IRCTC Customer Care Number provided below.

IRCTC Customer Care Numbers:

IRCTC offers 24 x 7 customer assistance through its Toll Free service number and guides customers with
Toll Free Number: 1800-111-139 (24 Hours)
Delhi Customer Care Number: 011-39340000
Chennai Customer Care Number: 044-25300000

IRCTC Customer Care Number (Nationwide 24×7) : IRCTC for the benefit of the customers has recently inaugurated a Call Centre for Railway Enquiries. Customers can dial 139 anywhere from India be it landlines or mobile phones and can get all details.

For PNR Enquiry and status check, you can send an SMS as well and get the details. To enquire pls drop an SMS to 139 by writing ‘PNR’ followed by your 10 digit PNR number.

IRCTC Email Support:
I-Tickets/E-Ticket Customers: [email protected]
E-Tickets Cancellation: [email protected]
Shubhyatra Tickets: [email protected]
Mumbai Suburban Season Tickets: [email protected]

Registered Office / Corporate Office:

Indian Railway Catering and Tourism Corporation Ltd.
B-148, 11th Floor, Statesman House,
Barakhamba Road, New Delhi 110001.

IRCTC LogoIndian Railway Catering and Tourism Corporation otherwise known as (IRCTC) in short is the additional arm of the Indian Railways that takes care of the Tourism. online ticketing and Catering functions for the railways. IRCTC websites offer different services to online users like Online Ticket booking in General, Tatkal and Premium Tatkal categories. Ticket cancellation and other catering and tourism services through Android Mobile Application also. It also add a new feature – Ewallet which accommodates to maintain balance in customer account and use the amount during instant transactions in ticket or other service purchases.

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