Idea Customer Care Number, Customer Service E-Mail ID’s & Support Info

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IDEA Cellular is one of the leading Telecom companies in India with over 100 million subscriber base as on Sep 2011. The company runs its operations across all 22 services in 2G and 3G services being rolled out in over 3000 towns with a network of over 70000 sites covering the entire nation. Idea Cellular has over 3000 service centres across India servicing the needs of the subscribers.

Idea Customer Care NumberIDEA Customer Care Number  : Subscribers can call 198 from their mobile phones to speak to the Customer care of the company for any service , bill, prepaid, post paid, tariff plans, recharge, online payments and any other subscription related queries they may have.

Toll Free Number : 198 (All over India from Idea Mobile)

Idea Customer Care Numbers all over India (State wise)

Andhra Pradesh
3rd Floor, K.L.K. Estate,
Fateh Maidan Road,
Basheer Bagh, Hyderabad.
Idea Customer Care Hyderabad: 18002700000
Ph: 9848012345 / Fax: 040-66562222

F Fort, 5th Floor,
Kachari Basti, Ulubari,
GS Road, Guwahati,
Customer Care: 9085012345 / 198 (toll free)

1st Floor, (Above ICICI Bank)
Sumitra Sadan,
Boring Road crossing
Patna- 800 001
Telephone : +91-9708012345 / Fax : 0612 2540352

Contact Number: 9891012345 / Fax: 9891905777

4th Floor, Suman Tower
Plot no 18,Sector 11
Gujarat – 382011.
Contact Number: 9824012345
Email: or

Himachal Pradesh
Keonthal Complex,
Khalini, Shimla,
H.P. -171002
Customer Care – 9882012345 / Fax – 0177 – 2620235

Jammu & Kashmir
3rd Floor,Sunny Square,
Gangyal,Jammu – 180010
Telephone – 9086012345

# 75, Civil Station,
Richmond Road,
Bangalore 560025
Idea Customer Care Bangalore : 9844012345 / Fax : 080 22098441

2nd Floor, Mercy Estate,
Ravipuram. Cochin, Kerala – 682015
Contact Number:  98471 12345 (Prepaid) / 98470 12345 (Postpaid).
Fax: 0484-2382121

Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Phone number: 09088012345.

Madhya Pradesh & Chattisgarh
139-140,Electronic Complex,
Indore, MP- 452010
Ph: +91 9826012345 / Fax: 07312551304

Maharashtra & Goa
Sharda Centre
11/1 Erandwane
Off Karve Road
Pune – 411004.
Tel : +91-98-220-12345
Email :

3rd floor, Windsor,off CST Road Kalina,
Santacruz East
Tel : +91-9702012345
Fax : +91- 9594004993

Plot no 437, Ground Floor
Patia, Chandrasekharpur.
Bhubaneswar 751024, Orissa.
Telephone : +91-9090012345
Fax: 0674-2725987
Email ID :

C 105, Industrial Area, Phase VII
Mohali 160055, Punjab
Contact -9814012347(Prepaid) / 9814012345(Postpaid).
Fax No – 0172-2236347

1-2, Jai Jawan Colony,
Tonk Road, Jaipur
Rajasthan – 302018
Customer Care – 9887012345
Fax No. – 0141 – 2724409

PSA Fort, Plot Number A1, A2&B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai – 600096
Phone Number – 9092012345

10 Fortuna Towers
Rana Pratap Marg
Customer Care : 9889012345
Fax : +91-522-4067731

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

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7 Responses to “Idea Customer Care Number, Customer Service E-Mail ID’s & Support Info”

  1. Kedar says:

    I think idea blackberry customer care has most incompetent technical support. I must have called more than 25 times in last 72 hours to resolve issue related to email configuration issue. Even after escalating to technical manager, they are not able to solve a small issue for more than 24 hours. I strongly feel that either they are no taking customers seriously or their technical team is incompetent to handle customer issues. I overheard a conversation of CSR with tech manager. They were laughing while discussion my tech issue. I have been using idea for more than 20 years and I see services are going down drastically. I hope someone read this comment and take necessary action.

  2. Nikunj Mulani says:

    Today: 12-Feb-2014

    Does Aditya Birla started frauding? I am using post paid connection since 3 years.I did payment on 22-Nov-2013 and it is not reflecting in the system. I went idea show room 2-3 times, I did complain more than 10 times, I did called more than 15 times. I submitted document twice. I submitted document by email. Still I am waiting for Aditya Birla to close this issue….

  3. shiv singh says:

    hello sir my name is shiv singh and i want to check out my call details of three months for my personal problem plz send me call detail of my number 7734050558 on my e-mail id.



    I just want to inform you, one of the worst customer service I come across in bangalore is yours i.e IDEA , the representative dont even bother to care to provide service or his any words on time, no body bother to resolve a customer query resolution or either not know to behave with customer. Its questionable that idea telecom were ever able to acquires or competes in the market future in presence of such people in environments

  5. imran says:

    I have purcahse idea new number by tele caller from Mulund.They are calling me my number of airtel for idea number billing they people are fraud calling me there number is 9146605602 and 8097779020 and email id is These people are calling these numbers and i have pay the money to his person and get idea sim card this card is not activate within last several days when i was calling both of those number they people are just hold me and say i will check the number will activate please be aware of these fraud peoples.These people are given me address of wrong place They told me there address is : MY Idea Gallery Sutar Ali Mulund West.

  6. Umesh says:

    Hi dear Idea Team,

    This is to inform you that we will take one idea postpaid sim, so one off your Executive Mr.Prakesh came to my place & collect the amount Rs.100-/- for Sim connection, but till time the Sim not activate, So i will call to Mr.Prakash Mobile no (9844190571) they will not responding my call, so i think they will doing fake, So pls resolved my problem & take serious action to this parson

  7. Trupti says:

    Hi, i refilled my mobile by Rs. 22, as i got msg get 4500 local seconds free on recharge of Rs. 22. however after recharge after evey local call my balance of main account was reducing. hence i called on 12345 and asked abt it. the reply was we will get idea 2 idea 4500 sec. free.
    let me if it is so then why the ‘idea’ did not mentioned that clearly on msg that only i2i calls are free.
    i am cheated by you. if u want to cheat you customers by this way then its very troubling. can anybody take any action on it.

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