Idea Customer Care Number, State wise Contacts, Complaint/ Escalation, Appellate Officer Contacts

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Contact IDEA : Subscribers can call 198 from their mobile phones to speak to the Customer Support team of the company for any service, bill, prepaid, postpaid, tariff plans, recharge, online payments and any other subscription related queries they may have.

Idea Customer Care India :

Toll Free Number: 198 (All over India from Idea Mobile)
Customer Care Number : 12345 (chargeable at 50p for 3 minutes for agent access)
For service details dial *121#
Email: [email protected]
Website: www.ideacellular.comIdea also has a strong network of Service Centers including My Idea, Idea Points and Idea Service Points where you can get instant, over the counter assistance.

Idea also has a strong network of Service Centers including My Idea, Idea Points and Idea Service Points where you can get instant, over the counter assistance.

Idea State wise Customer Care Numbers in India :

Idea – Andhra Pradesh
3rd Floor, K.L.K. Estate,
Fateh Maidan Road,
Basheer Bagh, Hyderabad.
Idea Customer Care Hyderabad: 18002700000
Ph: 9848012345 / Fax: 040-66562222
Email: [email protected]

Idea – Assam
F Fort, 5th Floor,
Kachari Basti, Ulubari,
GS Road, Guwahati,
Assam.
Customer Care: 9085012345 / 198 (toll free)
Email :[email protected]

Idea – Bihar
1st Floor, (Above ICICI Bank)
Sumitra Sadan,
Boring Road crossing
Patna- 800 001
Telephone : +91-9708012345 / Fax : 0612 2540352
Email :[email protected]

Idea – Delhi
A-68,Sector-64
Noida-201301
U.P.
Contact Number: 9891012345 / Fax: 9891905777
Email: [email protected]

Idea – Gujarat
4th Floor, Suman Tower
Plot no 18, Sector 11
Gandhinagar
Gujarat – 382011.
Contact Number: 9824012345
Email: [email protected] or [email protected]

Idea – Himachal Pradesh
Keonthal Complex,
Khalini, Shimla,
H.P. -171002
Customer Care – 9882012345 / Fax – 0177 – 2620235
Email: [email protected]

Idea – Jammu & Kashmir
3rd Floor, Sunny Square,
Gangyal, Jammu – 180010
Telephone – 9086012345
Email :[email protected]

Idea – Karnataka
# 75, Civil Station,
Richmond Road,
Bangalore 560025
Idea Customer Care Bangalore : 9844012345

Fax : 080 22098441
Email :[email protected]

Idea – Kerala
2nd Floor, Mercy Estate,
Ravipuram. Cochin, Kerala – 682015
Contact Number:  98471 12345 (Prepaid) / 98470 12345 (Postpaid).
Fax: 0484-2382121
Email: [email protected]

Idea – Kolkata
Srijan Tech Park,
7th floor, DN-52,
Sec -5, Salt Lake,
Kolkata-700091,
Phone number: 09088012345.
Email: [email protected]

Idea – Madhya Pradesh & Chattisgarh
139-140,Electronic Complex,
Pardesipura,
Indore, MP- 452010
Contact Numbet : +91 9826012345 / Fax: 07312551304
Email: [email protected]

Idea – Maharashtra & Goa
Sharda Centre
11/1 Erandwane
Off Karve Road
Pune – 411004.
Contact Numbet : +91-98-220-12345
Email : [email protected]

Idea – Mumbai
3rd floor, Windsor, off CST Road Kalina,
Santacruz East
Mumbai-400098.
Contact Numbet : +91-9702012345
Fax : +91- 9594004993
Email :[email protected]

Idea – Orissa
Plot no 437, Ground Floor
Patia, Chandrasekharpur.
Bhubaneswar 751024, Orissa.
Contact Numbet : +91-9090012345
Fax: 0674-2725987
Email ID : [email protected]

Idea – Punjab
C 105, Industrial Area, Phase VII
Mohali 160055, Punjab
Customer Support Number : 9814012347(Prepaid) / 9814012345(Postpaid).
Fax No : 0172-2236347
Email :[email protected]

Idea – Rajasthan
1-2, Jai Jawan Colony,
Tonk Road, Jaipur
Rajasthan – 302018
Customer Service Number:  9887012345
Fax No : 0141 – 2724409
Email: [email protected]

Idea – Tamilnadu
PSA Fort, Plot Number A1, A2&B
Nehru Nagar Ist Main Road,
Off Old Mahabalipuram Road, Perungudi,
Chennai – 600096
Contact Number – 9092012345
Email: [email protected]

Idea – Lucknow
10 Fortuna Towers,
Rana Pratap Marg,
Opp NBRI,
Customer Care : 9889012345
Fax : +91-522-4067731
Email: [email protected]

Idea Complaints / Escalation :

If the consumer is not satisfied with any of the services provided by Idea, they can complain by reaching the customer service through toll-free number or email id mentioned earlier. If the issue does not get resolved by Customer Service team, they can contact the escalation officers whose contact details are provided here.

Idea Appellate Office Addresses :

Delhi & NCR
Appellate Authority – Amit Dimri
Idea Cellular Limited,
Fax – 9891905777
Email – [email protected]

Mumbai
Appellate Authority – Mr. Milind Manjrekar
Idea Cellular Limited Windsor
Fax – 9594004994
Email – [email protected]

Karnataka
Appellate Authority – Sunny Thomas
Idea Cellular
Fax – 080-22098312
Email [email protected]

Andhra Pradesh
Appellate Authority – Mr. Meghnad Mungale
Idea Cellular Limited,
Fax – 040-66562222
Email – [email protected]

For contact details of Appellate authorities in other states visit the appellate authority section in Idea official website.

About Idea :

Idea Customer Care NumberIDEA Cellular is one of the leading Telecom companies in India with over 100 million subscriber base as on Sep 2011. The company runs its operations across all 22 services in 2G and 3G services being rolled out in over 3000 towns with a network of over 70000 sites covering the entire nation. Idea Cellular has over 3000 service centres across India servicing the needs of the subscribers.

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