Honda Cars Customer Care Number, Customer Service Email & Toll Free Number

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Contact Honda Cars India: Listed below are Honda Cars India Customer Care Number, Toll Free Number, Road side Assistance, Email Support information that can help customers to solve their queries/complaints and raise a service booking call for their Honda Cars.

honda-logoHonda is a multinational conglomerate in Japan manufacturing automobiles and motorcycles.Honda is the second largest automobile manufacturer in Japan and sixth largest automobile manufacturer in the world. In India Honda Siel Cars India Ltd., (HSCI) was incorporated in December 1995 as a joint venture between Honda Motor Co. Ltd., Japan and Siel Limited, a Siddharth Shriram Group company and Honda automobile products range from Honda Brio, Honda Jazz, Honda City, Honda Civic to Honda Accord which are known for their reliability and after sales support among the customers.

Honda Cars Customer Care Number – 011 39898918

Honda Cars Toll Free Number – 1800 113 121

Honda Cars Bangalore Contact Number – 1-800-999-1009
Honda Cars Mumbai Contact Number – (Tel) 022 – 67895000 / 5001 / 5002 / 5003

Toll free number for Honda Roadside Assistance :  – 1800 103 3121 (for 24×7 assistance)

Honda Cars Zonal Office Mumbai: Honda Siel Cars India Ltd.
Zonal Office – West
D-126, TTC Industrial Area,
MIDC Shiravane, Nerul,Thane-Belapur Road,
Navi Mumbai, Maharashtra. Pin – 400706.
(Tel) 022 – 67895000 / 5001 / 5002 / 5003.

Zonal Office – Chennai
Honda Siel Cars India Ltd
Technical Support Centre,
Old No 26/New No46, Opp. ICICI Bank,
Ambattur Industrial Estate, Ambattur,
Chennai – 600058
(Tel)044 – 42083774 / 75 / 76 / 78

Customer Service Email & Feedback: If you are looking to write to Honda India Customer Service department about any recent service issues you had with your car from any dealer then you can visit the following link and post your issues and complaints.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

17 Responses to “Honda Cars Customer Care Number, Customer Service Email & Toll Free Number”

  1. Himanshu Shah says:

    Dear Sir/Madam,
    Our Honda Amaze was picked up for service on September 15, 2014 by Honda company service person. The meter reading when he picked up the car was 1016 kms and on return it showed 1069 kms. The car moved 53 kms, whereas the service center is located at a mere 8 kms from my home, meaning a round trip would take only 16 kms.
    None of the people from Landmark Honda, Thaltej service center, Ahmedabad are willing to reply on this matter to any number of phone calls made and are responding with the standard-” I’ll call you back on the matter.” The service advisor, Mr. Mihir Bhavsar will not respond to our calls (We’ve made over 10 phone calls) .
    We hope someone at the company is responsible enough to look into such a matter as it concerns and raises question about several cars being serviced daily at your service centers. Kindly suggest a different service center than Landmark Honda to avoid such malpractices in future.

    Details of car/ service invoice:
    Customer name: Himanshu S Shah
    Vehicle Reg. No: GJ1RF4645
    Invoice Number: SER-INV-DD019-1415-20874

    Himanshu Shah.

  2. Varun says:


    Dear Sirs,

    After writing you many times but you showed your helplessness to rectify toxic smell from
    my new Car and at last I took delivery from your workshop. Meanwhile I contacted many persons
    who bought the same model of your car recently I was shocked to know that many of
    the people are facing the same problem.

    Everyone I met said they are very much disturbed with the dead rat smell from the car.
    Then I happen to meet some car experts and discussed the problem with them.
    I came to know that the material used in the interiors are sub standard and
    The “new car smell” is actually the smell of toxic chemicals off-gassing from interior
    auto parts such as the seating, dashboards and vehicle trim. Many synthetic materials
    and plastics are produced with chemical additives that are used to change the engineering
    .performance of the plastics, thus these plastics may contain plasticizers,
    stabilizers, flame retardants, aintimicorbials and antioxidants. Due to these additives,
    .many pollutants, including benzene, toluene and xylene, were found in levels exceeding
    indoor .

    Now we have formed a group who are sufferer and together we are going to protest
    for this problem by getting your Car tested for such hazardous chemicals used in car
    interiors and make other people know how you are playing with the health of consumers.

    Mean while please let me know your norms and standard for material used in interiors
    so that we can get it tested accordingly. Also please give me contact details of the directors
    with whom we can take the matter.

  3. Santiago says:

    I am shocked to experience from your representative Ms.Sangeetha this morning who disconnected the call while talking. I wanted to know the number of Customer care manager to speak about my problem. She said 24 hour it will take.

    When I asked why 24 hours to share a number she disconnected the phone. I too have recorded this conversation and it has given me a mental agony early morning to the core. Paid Rs.12.5 lakh for a product and can not talk to the customer care manager. Whom the customer will speak to? what a company ????????????????????????
    SAntiago, my mobile 9940099429, chennai.

  4. Ershad zaheer says:

    >> To,
    >> Honda car india
    >> To Whom it may concern
    >> This is with the greatest disappointment that i write this letter to say that i have been a victim of the malpractice and false commitments as made by the Honda Car. Dealer in Kollam district in the State of Kerala (Muthoot Automotive Pvt Ltd). I had booked a Honda City under the name of my Sister,JASMIN J.S. which was to be used by the Newly Wedded Couple. The marriage will be conducted on 12 th october 2014. As per the joint decision of the Couple, we had planned to get them a White Honda City(Diesel Model). We had booked WHITE COLOUR CAR for the same on the 14th of June 2014. The Receipt and booking form have attached for your reference. With great hopes and expectations we waited for the car to come. But as of yesterday, we have been informed that the car will not come and if we need one, they(Muthoot Honda) will give only a “”Red Colour Car””.
    >> This sort of attitude and ignorance i not expected from a Dealer of such a reputed brand such a HONDA. We feel that we have made a mistake by huge investment in a car and car brand where the Dealers show no sign of any professionalism !!!The main issue being that we have put our faith in a brand that could not keep up its word and this will be a laughing matter and EMBARRASS OUR FAMILY NAME !!!
    >> If there is a any possibility to find a solution for the same, please do support as this matter is of Top Urgency as this is for my Sister’s Wedding. Most Importantly, please do take up this matter with the Dealers so as to not give false commitments and false information to customers as we give our hard earned money to buy a Honda Product. It is not like we are getting the car for free or and also premium being paid for such a vehicle is not a small amount.
    >> Hoping for a Swift and Justified Solution,A Disapointed Customer
    >> Jasmin J.S.
    >> D/o Mr Jafarudeen
    >> M. A.Nivas,
    >> Bounder Mukku
    >> Chithar po,
    >> kadakkal
    >> kollam
    >> Ph 9846984319
    >> Ershad zaheer

  5. Arihant Doshi says:

    Hey , i am Arihant Doshi from udaipur rajasthan. Recently i called Mr Pushkar on 08094000908 in udaipur for a test drive of new honda city and i was told that the vehicle is not available and i will be contacted soon when the vehicle is available . After 2 days i called back and i still got the same reply . So i waited and 10 days passed away but i was not contacted . So i called mr Pushkar after 10 days and when asked about it he replied to me very rudely and still refused to accept his mistake and rather started arguing with me and hung up the call abruptly . This is not a way a customer should be treated . Please take some steps for the same . I am not going to wait for 10 days to buy a car . If this will happen you will be the one loosing customers . So please look into the matter .
    Thank you

  6. A K SAXENA says:

    I have booked Honda Amaze SMT Petrol (Red Colour) on 15/1/2014 at dealer classic Honda Faridabad with advance of Rs 21000 thro.Rahul Kalra sales executve & he intemated delivery date is 31/1/2014
    On dated 29/1/14 rahul ring me for change of colour in reply i refused to change the colour.On dated 30/1/2014 he again called me says that there is technical problem in red colour & booked car is not coming ,Again says if any other colour u want, will be available.On quiry to other dealers of honda,They says there is no tech.problem in red colour & we will provide u in 10 days.Again I contact to Rahul He says others reasons, even not informing the exact reasons he telling lies.Next day I contacted Sale Manager Sh Aditya Srivastava He said tomorow i will intimate the next delivery date
    Till date neither Sales Manager nor sales Exec,intemated the delivery date. nor he responding my phone.On dated 5/2/2014 Rahul ask me you can cancel the booking
    As i have taken car advance of Rs 500000 from our deptt on 14/1/14 & rule of our deptt. is that if i could not submit the purchase document with in 30 days ,will return the advance money with intrest.
    ,You are requested to intemate who is responsible ? who will bear the intrest which i have to deposit in our deptt? this is breach of contract & faith of brand Honda.
    In view of above facts,u are requested to expedite the matter & ensure that booked car Amaze SMT petrol (red colour) will be delivered before 14/2/14 with leavy of penality against mental harrassment & time spend for such stupid & unwanted reasons
    D4/3,NHPC Colony,Sec.41,Faridabad

  7. divya pillai says:


    This is a major issue dealership representative are not responding properly, my vehicle went to stallion honda faizabad road lucknow on 29th april 2013, and still the vehicles accidental claim has not been passed and starting key issue was also there. still these things are not resolved. They promised us to deliver the vehicles on 17th may 2013, but still it is incomplete. PARTICULARLY STALLION HONDA FAIZABAD ROAD LUCKNOW, their service very regretting and bad.
    Vehicle no. UP 17 E 7117

    Thank you
    Divya Pillai

  8. Ankit Tandon says:

    Dear ,

    My complaint is with respect to Servicing done for my Car on 03rd may 2013 and delivered on 04th May 2013. The Work done is very shabby and not up to the HONDA delivery standards. I tried calling up the Manager today ( Mr. Padma Kumar) yesterday( Being Sunday I can understand!) and today whom i was in touch but no response. No one is picking up the call as once the Amount is received no responsibility. But this is not Honda Standards!!

    I had recommended HONDA car to my company as the ywere looking for a vehicle; that is how I cam e to know Mr. Kumar. All this was on the basis of FAITH and Trust I had for Honda and its Service over the years.( Have being using Delhi facility for all my Car work so far and never had any problem)

    Even they call after the servicing is done to check about our feedback and satisfaction level.

    My complaints:
    1. The cleaning has not been thoroughly of the car.
    2. I was told it is a major service as the car has travelled 60,000 kms to which I agreed and mentioned all the needful to be done to the best of the way.
    3. But when the vehicle has come back , the Seat belt trap was not fixed( It was exactly the way I gave while servicing, screw out and just lying!! Let me tell you I did this purposely to check whether this kind of things will be done or not). This shows whether people have done their work thoroughly or not.
    4. There is a nagging sound which is coming while driving, when I showed it to the driver( who came to deliver the car) he said there is nothing. Made him drive with me then he said don’t worry this is greasing and will go in a day or so. Till now I can hear this.
    5. About the driver : when my car was picked up(03rd may2013) I gave Rs 500 to fill the petrol as the tank was empty. And later when the car was sent back on 04th May 2013 I again asked Mr. Kumar to tell the driver fill RS. 500 worth of petrol. That means total rs 1000 petrol. Still the Fuel sign was showing empty.

    And yesterday I got the tank filled with 35 litres of petrol. The exact KM when the car was taken is written on the main bill and one can tally it with current run ( I drove approx 50 kms by now )

    I don’t know what is the capacity of HONDA tank . In 02 days the total distance it travelled ,wherein all Rs 1000 petrol( which will be 15 litres approx) got over. When the car was being serviced and then sent back to me . The total distance will not be more than 100 km.
    This shows the HONESTY.

    I have been using HONDA car from past 05 years , we have at least 05 car in our household .ALL HONDA and the trust which I had has been broken completely today.

    One can check with Mr. Kumar when I called him to get the Servicing of my car done. The only thing I told him I have too much faith and trust in HONDA and Honda staff as I use to have the same in Delhi. But everything has been broken.

    Being a busy person I don’t get the chance to give my car for servicing and bring it back. This facility of Honda ( Pick and drop) is what make us feel so comfortable. And we trust that we are giving our vehicles in the RIGHT hand to the RIGHT people and TRUST that everything will be done PERFECTLY with TRUST.

    But this kind of response if we get then I think; I should let it know to the concerned people , HOW THINGS MIGHT NOT BE THE SAME for their company in this competitive world if CUSTOMER is taken for a ride??

  9. Fatima says:

    I approached autofin honda dealer at nampally for activa quotation.The sales executive named faraz has given me quotation when i asked him to exclude Extra acessories charges he says it is mandatory to take it when i replied him saying this rule is not applicable in Orange Honda showrooms he asks me to book an activa in honda orange not at autofin..Is this the way Honda works or Is it appropriate to behave with customers like this…As I went myself with a friend both of us being girls..He might have considered us unaware of anything…It is really Frustrating to see such sales executives with a brand like Honda…Ask him to correct his attitude…

  10. harmeet sandhu says:

    Today on 25 april, I visited the showroom for test drive for honda amaze Vehicle. The concerned sale dealer mr. V.K.DHIR donot have a car for test drive .he told me they do not have car for test drive .he also told me that company does’not provide the car for demo driving
    When I inquired the same from the Sales Man, he inquired me that they have car but they are not giving it for test drive .
    harmeet sandhu


    we buy honda jazz from ring road honda on 31st may 2012, and have mileage problem pick up problem and rear shocker problem , in first 3 service the problem not sort out and from 4th service from LALLY AUTOMOBILES they said it will be charge for pickup and every problem only 10 month gone to my vehicle and 6100 mms i drive. really i horrible experience with Honda

  12. Neeraj Modi says:

    Dear Sir,

    First of all, we must appreciate your continuous efforts and excellent services that make HONDA as a preferred supplier of cars in India. Congratulation on launching a Amazing car that is really amazed in his looks and overall features. We wish all the success in the times to come.

    Please note that I have booked Honda Amaze car on 3rd April 2013. The detail of the same is as under :-

    Dealer : Prestige Honda
    Lally Motors Pvt. Ltd.
    G.T. Road, Ludhiana
    Sale Contract # : LML/SALES/03
    Cash Receipt # : 55 dated 03/04/2013
    Amount : Rs. 21000/-

    Today on 11th April, I visited the showroom to proceed further to get the delivery of the Vehicle. The concerned sale girl Ms. Poonam asked me for the color and model. I told her that I am interested in VXMT model of white color in diesel. About delivery, she informed me that the same would be let me informed on Saturday i.e. 13th April. She also told me that today they are not giving any deliveries, as all the cars are for Demo only. To my utter surprise, I observed that the deliveries of the car is happening in the back door.

    When I inquired the same from the Sales Manager Mr. Dheer, he inquired about my booking. It gives me another shock when he informed me that your waiting number is 71. When I inquired that how the waiting number can be extended from 55 and why you are not giving preference to the previous booking, he was not able to give any satisfactory reply.

    Now I have following queries :-

    1. What is the purpose of advance booking?
    2. Why the deliveries were not made as per the seniority of the booking?
    3. What is the benefits to the customers who made booking in advance?
    4. How the booking number is extended from 55 to 71?
    5. Why the sales persons are telling lie that the deliveries are not happening and on the other hand the same was done through back door?
    6. How we believe and Honda ensure the transept in the system?
    7. Why the sales person informed that the deliveries would start from next week and they don’t have any information about the same?
    8. Why the deliveries were doing from back door?
    9. On what basis/criteria, your showroom in Ludhiana has decided the deliveries?

    For your kind information, I am already using your 2 cars (Honda City and Honda Accord) since 2003. I am very loyal towards your brand and have high respect. That is the only reason that without seen the car, we booked your new car in advance, so that we can get the same on the day of Launch.

    But today, after visit your showroom in Ludhiana, I felt cheating is being done by your dealer. I never expect such type of business for a company like HONDA, who knows for their quality product and excellent services.

    Today I feel lot of pain while writing this type of feedback about your company, but as a well wisher & loyalty towards your company force me fulfill my duty.

    I shall be highly grateful if you please let me know the status of my booking and inform me when I shall add another HONDA car in my garage.

    For your ready reference, I am also enclosing herewith the copy of sale contract and cash receipt. Hope you will find the same in order.

    Thanks & Regards,

    Neeraj Modi
    185, Street # 7,
    Asha Puri, Barewal Road,
    Ludhiana (Punjab)
    Ph. # 098142 12500

  13. Sanjeev Gupta says:

    i had an accident of my honda city zx which required replacement of right side rear door. I lodged the same complaint on 21st march 2013 and my advisor assured Mr. Satish Kaushik assured me that the work will be done in 3 days time. An insurance survey was done late by one day due to negligence of advisor and this is not all till 26th advisor never gave me any correct reply about the work any was very rude in his behavior and refused to give any reply by saying he doesnt know anything that what is the progress of the parts which were not available with them. Initially he lied to me that he has punched the order and parts will reach him from his noida factoryin evening , then he said that he didnt got the parts as he did not order them.
    I also talked to his senior Mr. yash about this but he also never replied anything and stopped receiving my calls as he dont care about his job and told me that honda company is now shut down for 10 to 12 days and nothing can be done by him at his end and send me the damaged car at my door step saying whenever he will get parts and time he will ask for that car and till them he cant do anything.
    Finally after this harassment i approached their manager Mr neeraj who told me that he will look into the matter but all his sayings were in vain after 17 days of the car sent for repair nothing has been done from hondas side. This is not even a service i am expecting this is something which i have to pay for and still the company doesnt care about the suffering of their customers. I have been harassed and staff behaved very unappropriately and rudely with me, if this is what honda give in return to thier loyal customers then they should get ready to shut their company from indian market. I was planning to buy the new car honda amaze but if this is how they treat their customers then i will not buy any honda car and will discourage others to do the same.
    I hope some strict action should be taken regarding the concerned officials.

  14. sushil krishnani says:

    mr.rana ,when talking on phone we confirmed honda city vmt. at a figure, that figure amt was given to them, when we informed on 12.2.2013 we been cuming 4 delivery they told ok come till 5pm,i been there at 5.30 , nothing was been complited, all things i done there ask to mr rana ,he didnt told that he has been out of station, after reaching there he is saying that he has been to jamnagar, then rear sensor according to agreement was not been fitted in car, asking for that they told it will not bee done now, it will b done on the 1st servise, or may u come rajkot next time,we live in junagadh, and distance between junagadh and rajkot is 107km, if we travel from jnd to rjt we will b paying 1600rs for petrol,and in case of seat covers mr rana told i will provide you, n in that case handling mr chirag, given us covers by a long discussion fight, when we told ask mr rana n make me talk to him , mr rana switch off the phone, we took covers with us but next day mr.rana calls n says return the seat cover or ur rto process will b stoped and you will be charged rs 4500. for that,,,,these persons are so harising man, plzzzzz help
    rajkot LANDMARK HONDA is harrasing,,,,plzzzz help

  15. Cleetus Jonas says:

    My Honda Brio AT Has sent to repair after an accident (It is not a major accident). They told me that after insurance approval they want one week to arrange parts and one day to fix the parts so that I expect they will take maximum two weeks to repair my car. So after two weeks I called them then I was told that parts they order was wrong and they place the new order that will reach next week and once it receive next day they can deliver the vehicle. Therefore after one week again I called them, then I was told that the car has more damages so they want some more additional parts, that they placed order and expected to collect next week.
    Now, I have been waiting since last one month to get my car back. Like this service who will buy Honda cars in India? The dealer must track the reason why they cant give proper service, the answer is in capable/ experience people handling the matter. They cant access the damages in one time, since the parts are coming from very far. They customers cant expect good service from Honda.

  16. Suman says:

    Dear Sir

    I have booked a honda activa scooter on 5/11/12 vide booking no. 2409 and an amount of rs. 500 as a advance payment was paid against receipt no. 50596 with the Dhingra automobile rr. 25 mianwali nagar, rothak rd. peeragarhi nd. 110087. On the same day booking man has promised me to give me delivery on 11/11/2012 positively. Today i came to know from your executive posted on the same booking office he told me that we have gives so many deliveries on said dates. But still i have not recieved delivery till today. An early reply requested and the reason behind that may kindly be intimated to me.





  17. Noel Walker says:


    I have a defective Honda Ballade in South Africa. Who can assist me, as Honda South Africa is not helping me at all.

    Thank you,
    Noel Walker

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