Godrej Refrigerator Customer Care Number
Godrej Refrigerator Customer Care Number - customers can make use of Godrej Refrigerator Customer Care number which is mentioned below to enquire about the Godrej Refrigerator
Godrej Refrigerator contact number :
Contact Number : +91 22 6796 5656 / 5959 , +91 22 6796 1700 / 1800
Godrej Refrigerator Toll Free number : 1800 209 5511 , 1860 3000 2030(for all subscribers) , 1800 225511(only for MTNL/BSNL Landline)
Customers can also send your queries to this email address smartcare@godrej.com
For more details regarding Godrej Refrigerator price list , Godrej Refrigerator models , Godrej Refrigerator reviews , visit the official wesite of www.new.godrej.com
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Sir, Please confirm details on the problem of ‘ leakage of water from the EON refrigerator ‘ bought two years back. Please let us know the solution to stop the water dropping down from the fridge. Thanks….MANJUNATH., 98452 82550
Sir, Last two days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej GDA 19 B CR on 18 sep 2009 from Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9968165910
Sir,
I was trying to contacr coustermer care no.18002035511,186030002030 but there is no reply from that side to me.I purchased fridgr on dated 22.02.2010 against exchange scheme through your’s rep. Mr.Saleem (Mob.No.9839270548) at Lucknow.Now the problem is it no cooling & dead.
Kindly Send Any Service Person To Our Address .
From :- Kusum Saxena,
6,Buland Bagh,Near City Station,
LUCKNOW
MOB.NO.9450888003
PHONE NO.0522-2284930
I bought a Godrej refrigerator in October ’2006 .
Since this morning ,all of a sudden the door is not closing. This has happened once in the past too, when the machine was still quite new. However after a while, it was back to normal. I had forgotten all about it.
Kindly suggest how I should go about it. I am in Delhi. I am unable to reach the customer care number…
Thanks
Sir,
I was trying to contacr coustermer care no.26935544 1800225511 but there is no reply from that side to me.I purchased fridgr on dated 8/9/2005 Now the problem is it no cooling more sum make ice uper side I purchased it from electronic plaza in govindpuri new delhi 110019 it is now in warenty
Kindly Send Any Service Person To Our Address
Nivarab roy
TA -256/1 TUGHALKABAD EXTEN
NEAR 429 BUS STOP DDA FLATS NEW DELHI 110019
CONTACT No. 9871553440 2998206
Sir,
I was trying to contacr coustermer care no.26935544 1800225511 but there is no reply from that side to me.I purchased fridgr on dated 8/9/2005 Now the problem is it no cooling more sum make ice uper side I purchased it from electronic plaza in govindpuri new delhi 110019 it is now in warenty
Kindly Send Any Service Person To Our Address
Nivaran roy
TA -256/1 TUGHALKABAD EXTEN
NEAR 429 BUS STOP DDA FLATS NEW DELHI 110019
CONTACT No. 9871553440 2998206
sir, I was trying to contact all the costumer care number since last four days,i also SMS but there is no reply from any side.I purchased godrej eon refrigerator on 23MAY2007 from DARYAGANJ DELHI .now the prblem is it is not cooling at all.The problem was started past few months ago,you have the record also.So could you kindly send any person to our place . MOB no;9818359633
Sir, Last three days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej Frost Free Refrigrator 2009 from New Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9910450887
customer care of godrej is useless and they bunch of unreposible persons with main purpose to loot their customers. First of all, tel nos. published are ment of bogus nos. and calls are never materialized. Even if, theit representative comes to your house, he is as smart and unprofessional in his approach as of godrej. It seems that both are in hand in gloves for making befool of theit customers.
As a user, I am completely unsatisfied witrh their product and suggest that never go for it. My complaint no. is 239542
Sir, Last three days I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side.I purchased Godrej Frost Free Refrigrator 2008 from New Delhi. Now the problem is it is not cooling at all. I contact shop keeper also but they cannot do any thing .Could you kindly send any service person to our place. Mob no 9910129823 urgrnt
i bought a Godrej eon refrigerator in Nov 2009.
Since this morning ,all of a sudden the inside light is not working and the cooling has been stoped, when the machine was still quite new. However after a while,
Kindly suggest how I should go about it. I am in Hyderabad. I am unable to reach the customer care number…
Thanks
From :- Suresh Kumar,
12-7-81/1,
New Mettuguda, Secunderabad-17
Hyderabad, AP
Mobile Number: 09866659441,
09908662547
Sir, I complained to customer care and the person visited also and told the problem of gas filling. He assured of coming on Saturday i.e 24/4 but no one came. The visit charges also has been paid vide receipt no 905146 dt 21-04-10. Being hot sun and summer season its not easy to wait for days to get it repaired. I was trying to contact customer care all the three numbers ,18002095511- 186030002030 -1800225511 but there is no replay from that side. Request advise to wait for the representative or get it repaired from local market.
sir hamare pass parso 23-april ko ek refrigenerator aaya h jiska item code 2d6tbs hai ..
per ye peace defective h …..iss piece k door pe 2 ache khase dent h.. aur upper side se iski plastic tutti hui h…
ye hamare paas appliance division ,b-15 indutrial area meerut road ghaziabad se aaya h..
unka hamare paas koi contact number nahi h…
to hum chate h ki ye piece exchange ho…
hamara address h …
akhilesh kumar jain(9760793925)
78, g.t. road khatauli,
near old bus stand.(251201)
sir hamare pass parso 23-april ko ek refrigenerator aaya h jiska item code 2d6tbs hai ..
per ye peace defective h …..iss piece k door pe 2 ache khase dent h.. aur upper side se iski plastic tutti hui h…
ye hamare paas appliance division ,b-15 indutrial area meerut road ghaziabad se aaya h..
unka hamare paas koi contact number nahi h…
to hum chate h ki ye piece exchange ho…
hamara address h …
akhilesh kumar jain(9760793925) PLZ THODA JALDI ACTON LE
78, g.t. road khatauli,
near old bus stand.(251201)
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GFP 280S from M/s Video Plaza on 23 August 2006 vide Cash memo No.6901 . The product has been defective on its Door , which is being rusted and the chips are falling, the matter has been complained to the nearest service center Smart Care ,Benachity ,Durgapur on 11.06.09 service order No.640474 and they have assured us to replace the door but till date neither dealer nor Godrej Service Center change the door . The product has been assigned with the Rust Free 10 years Warranty with ZOP Technology.
I have contact to Service Center ( Smart Care)as well as Dealer several time but they have shown their inability to get replaced/repaired . It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period, if required the authority can check and verify the complaint,
The matter is the quality and hence the amount paid for, 13200/- is not a mere amount firm should acknowledge and clarify the delay in rectification of the complaint so as to avoid any legal consequences/consumer forum.
I have still convinced on Godrej product but the services are required to be more cautious and firm so that the customer are not sufferred. Customer satisfaction is the main fact in order to have the reputation of the firm.
Please do the needful at the earliest so as to relieve from the anxities.
Thanks
From
Partha Chaterjee
S/o Late Jagannath Chaterjee
22, Sukumar Roy Path
City Center
Durgapur-16 , Burdwan , West Bengal
Ph.No.9332248258/9474600438
I lodge a complaint against fridge not coolin dated on 20/04/10/comp. no is 338993.But still no any person to visit.godrej provided is solution in 24 hrs.I had talked to kapil tyagi,girish & nitin verma. All agents are telling today will solve.what is this————————————— its very very poor service
Dear Sir,
The person receiving the complaint and registering it through toll free number is helpless to solve my problem registered on 19.04.2010 vide complaint no 754776. Please devlop some mechanism to moniter the status of complaint as he is helpless on this aspect. The problem is non-functioning of fully automatic GDA-902 washing machine. Please see that the comlaint does not remain unattended for days together.
Thanks.
R K Kar
Asst. Professor, IGIT, Sarang
Dhenkanal-759146
91-9437729502
godrej refridgerator :: customer care
I am very much dissatisfied with service.
I have paid Rs.2000 for Service.But he not provide services.Customer care and that service is very poor.And his employee give no response .
Plz Never Purchase Godrej goods.
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GDN180S2OP from pittappilly agencies kothamangalam (ernakulam) on 26.08.2006 . in that time company given fifteen year warronty for the body.The product has been defective on its Door (before one and half year) . in that time we informed the complaint to the shop. then the service man came and checked. and he has assured us to replace the door but till date neither dealer nor Godrej Service Center change the door. It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period.
yours faith fully…..thanking yoy….
O.N Anil kumar
ozhukkuparakkal(h)
kothamangalam p.o
mathirappilly
vilayal.
ernakulam dist.
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GDN180S2OP from pittappilly agencies kothamangalam (ernakulam) on 26.08.2006 . in that time company given fifteen year warronty for the body.The product has been defective on its Door (before one and half year) . in that time we informed the complaint to the shop. then the service man came and checked. and he has assured us to replace the door but till date neither dealer nor Godrej Service Center change the door. It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period.
yours faith fully…..thanking yo….
O.N Anil kumar
ozhukkuparakkal(h)
kothamangalam p.o
mathirappilly
vilayal.
ernakulam dist.
ph:09388677058
Sir,
I have purchased a Godrej Refrigerator Model No.2601 FF , S. N . 38182 from M/s Grover Electronics , Mangol Puri , Delhi on 01 March,1998 vide Cash memo No.004009 .
Now I have problem of leakage of water in the refrigerator .
Please send your ENGINEER to solve the problem of water dropping down from the refrigerator.
Thanks….
S. B. Garg
C-304, Arya Apartments,
Sector 15 , Rohini,Delhi – 89
M – 98911 89800
From:
Dr. Shyamal Banik
I purchased one double door refrigerator of 310 lit capacity from Great Eastern Trading Corporation Kolkata. The Refrigerator is giving some problem. Please arrange to send one mechanic to check up the problem and rectify it immediately. I am trying over phone but getting no response. My contact number is 9433516636 and address is
65A, Manik Bandyopadhyay Sarani, Kolkata (Near Udayan club) Tollygunge.
Please do the needful.
Dr. Shyamal Banik
From:
Dr. Shyamal Banik
Sir,
I purchased one double door refrigerator of 310 lit capacity from Great Eastern Trading Corporation Kolkata. The Refrigerator is giving some problem. Please arrange to send one mechanic to check up the problem and rectify it immediately. I am trying over phone but getting no response. My contact number is 9433516636 and address is
65A, Manik Bandyopadhyay Sarani, Kolkata (Near Udayan club) Tollygunge.
Please do the needful.
Dr. Shyamal Banik
Sir,
I was trying to contacr coustermer care no. 18002095511 but there is no reply from that side to me.I purchased fridgr on dated 07.12.09 Model no. GODREJ GFE 27BZ/REF/SHEL WINE RED. Now the problem is it colling problem. Regulator (colling Switch) is not rounding anyside. STOP TO QUICK FREEZER
Please arrange to send one mechanic to check up the problem and rectify it immediately.
Kindly Send Any Service Person To Our Address
KAUSHIK MUKHERJEE/BUBUN MUKHERJEE
NEAR GORIA STATION C5 BUS STAND TO MAKALI BUILDERS/SRINAGAR TELEPHONE EXCHANGE.
DHALUA, PANCHPOTA,KOLKATA
sir,
I was trying to contacr coustermer care no. 18002095511 on 02.26.2010 my complain no is 707245 but there is no reply from that side to me.I purchased fridgr on dated 26.08.2008 Model no. GODREJ 23C2 edge 220 ltr. Now their is s problem is in it related to its colling . BEFORE some days on 26.05.2010 my refrigatior comes from your service center (poonam refrigeration , varanasi) its cost Rs1280 , job serial no 216 but after two days the fridge again stop working then from 02.06.2010 i am daily complaining on your custermer
Please arrange to send one mechanic to check up the problem .
thanks…………..
Mr vitthal agrawal
C/O Mayur enterprises
K61/25 bulanala varanasi
mob no +919450011950
Subject: Godrej Refrigerator cooling problem call no 638265
Dear Sachin,
This has reference to our telecom earlier few days before and today
morning also, I was told that you will be sending your technical
person today to solve the problem but till now no one has come. I am
not able to understand what kind of problem Godrej is facing to order
one part since last one month.
Two weeks before your technician Raju visited and he had put some part
for 24hrs observation period but even he has not come till date.
Can you kindly adv. me till when you will solve this problem.
Regards,
Chetan Poojari.
I purchased a refrigerator on 12.10.2009. I registered a compliant on 07.06.2010 that my refrigerator is not functioning. my complaint no.986324. the techinican visited my house on 9.6.2010 exactly after three days and told me he will come back nextday for filling the gas. he is still to turn up. i have made several phone calls. no body is turning up. this is the disservice rendered to people like me who buy the product just by their reputataion.
My refrigerator (GFE 25BZ EON) cant produce adequate cooling.
It was serviced on 14.06.10 as per my earlier complaint about the same problem.
But , after running properly for about 4 hours , the problem has started once again.
So i am suffering severally for not being able to preserve my food.
So i am requesting you to take necessary action at the earliest.
Samir Kumar Saha
17 No Kamarpara Lane
Flat-203,Kolkata-36
Cont:9474600346
My complaint of more than 3 weeks back has not been responded by Godrej customer care yet. All 3 helpline numbers yield no response.
No local helpline number is traceable.
After sales service by Godrej is poor.
Sir,
Sub: Deficiency in Service by your authorized service centre – Reg.
I purchased a 200 litre Pentacool Frost free double door model on 24.10.2002 (Model no:GF 21R). As there was no cooling, on 01.04.2010 I gave a complaint to your authorized service centre Star Refrigeration Service, 155/2 Bharathiar Road, Near Old Bus Stand, Karaikal 609 602, U.T. of Puducherry (Phone: 04368 224828, 9842428182). The technician told that the compressor was in good condition and the gas has to be filled. The appliance was taken to the service centre. It was again brought back to my house after filling the gas at a total cost of Rs. 1250/-. Initially there was some cooling though it was not to the original standard of Godrej. Gradually the cooling capacity of the refrigerator started reducing. On 21.06.2010 I again called up the same service centre mentioned earlier to check the refrigerator. The technician told oil has created some blocks in the pipe. The appliance has to be taken again to the service centre and refilled with gas on payment basis. I told that only two months it was refilled and again why this has to be done. He told oil would have got into the pipe while transporting from the service centre. The service centre is hardly one kilometer from my residence. Refrigerators are transported by companies and my colleagues all over the country and there is no problem. Is this a deficiency in the product or a deficiency in service by the authorized service centre. Is there any guarantee for service.
Based on my recommendation, few of my colleagues have purchased Godrej refrigerators. But now I am very disappointed with the service. I almost made up my mind to dispose the appliance as scrap. I read the letter to customer by the Managing Director, Godrej Appliances Ltd assuring assistance in the users guide of my refrigerator. Hence this attempt. Please let me know if there is anything that can be done.
Thanking you,
Yours truly,
(Biju Varghese)
please sent tecnician to serve my fridge that is not cooling deep door ultra
Dear Godrej,
I had registered a complaint regarding my Godrej ion Refrigerator on 12 Jun 2010 vide Ref No 928570 at Toll free .The same was attended by Service centre executives at Nashik . But within one hour of service, the same problem continued. I had immediately called up the Customer care centre at Nashik , and despite repeated reminders everyday ,till date (* days) no one has turned up . This is utter carelessness and unprofessional approach on the part of such a reputed concern. I really feel that the service engineer should take moral responsibility for a problem that re-occurs within one hour.Kindly take some steps to curtail such lackadaisical attitude towards a customer n get professional.
Hope to find some positive response.
Yours,
Major P Prabhu Raj
Hi all
COMPLAINT NUMBER ISSUED BY GODREJ —419732
My name is Lakshmi from ambattur who had made a WRONG DECISION IN PURCHASING A GODREJ SPLIT AIRCONDITIONER
A final try to get my airconditioner repaired or replaced as i tried godrej customer care to correct them from the time of purchase without any luck
All they say is part unavailable for the past 3 months ive been unable to use them because of this problem
I made several calls to godrej customer care and i was given the repeated answer which is no good and if the company cannot supply a part to its customer for the BRAND NEW AIRCONDITIONER it should either be an outdated unit or the company itself is outdated
If i dont get a favourable reply within this week —I will give the entire story in a A4 sheet and fax the copy to all godrej branches to show how pathetic the customer service and since i work in media i will not hesistate to publish them weekly to make sure people wont buy these forever
I BOUGHT THIS UNIT IN GIRIAS IN CHENNAI (with billl and warranty) and was delivered faulty and when i called customer care there is absolutely no respnse,I have also warned them that i will go to consumer court as well for that too they didnot react
i either need replacement or refund on this product my email is lux17682@yahoo.co.in
Have purchased Godrej EON Refrigertor 2 and half years back.
It is giving problem fromn the day of purchase.
All Vegetables and food materials inside are covered with ICe and once it is kept outside in normal temparature , all foods/vegetables/fruits are rotten up due to excess ice water inside.
A Complain was made within 3 months of purchase, they took arround 1000/- and change some parts and insists on AMC for 1 year.
Now whenever I call they first insist immensely on AMC as if they are sure that my refrigerator will surely need repair.
Have called up sevaral times the Toll Free numbers 18002095511- 186030002030 -1800225511 but no reply.
Need your serious intervention to repair my Refrigerator or else hve to knock the door of consumer forum.
Rgds
Krishna Nandi
33 State Bank Park
P.O. Thakurpukur
Kolkata- 7000063
TEl 923940232
I am located in Ernakulum District, Kerala. I have a Godrej Refrigirator Ultra, two door purchased from your agent at North Paravur who have closed shop. For th last 4 months it has been out of oder.I rang up 18002095511 ad registered a complaint775746 about two weeks back after a hectic search or a service station in Ernakulum. I rang back. as no technician came. I again rangup the number but the response was that some one will come at te earliest. nothing for another week. Do I have to fle a case in the Consuer court? What a tragedy for Godrej, from whom I always been buying refrigerators.
Dear sir, I purchased a refrigerator model-GFE26C, SL NO – S0704180629 on 06-05-09.your warranty card shows that there is 10 year rust protection plan.But sorry to say that just 14 months passed there are various rust spots all over the body.I think after few months all coating will be wiped out and its naked frame will come out. So please take necessary step . Address c/o GOKULNAGAR G.J. SIKSHANIKETAN. P.O.- Tekhalibazar, Dist.- Purba-Medinipur, PIN- 721646 CONTACT NO–9732575414
Dear Sir,I purchased a Godrej Cold Gold Regrigerator on 16.11.2005 from M/S Bajaj Electronics,Rajpura Road,near petrol pump Ludhiana,vide their Bill NO.184..From the very date of purchase it was giving trouble and in Dec.2007 it stopped working and after contacting the dealer and Service Centre, M/S Mandeep Services the compressor was replaced.Now once again the refrigerator has stopped working.Moreover the plastic parts have also cracked /broken.Is this the product for which GODREJ has been a household name.Please ensure to set right my refrigerator immediately as it is in the warranty period.
PARMOD PAUL JAIN.H NO.2876.NEW TAGORE NAGAR,HAIBOWAL KALAN,LUDHIANA-141001(PUNJAB)
PH.1612309764,MOB.9814537764
I have purchased Godrej EON Refrigertor 10 months back.
There is cooling problem from last 6 days.
On 19 aug i made a complain (Com no.877575).
But till date note a single time visit any person from service centre.
Now we are facing smelling problem.
Need your serious intervention to repair my Refrigerator.
Vikash kumar
tulsinagar Tilkamanghi
Bhagalpur BIHAR
Con No 09334005475.
I have purchase a Godrej frost free refrigaretor, model no. 013833 which is not cooling properly & fan motor is not working.
I have already made a service contrct with your channel partner from 23/5/09 for 2 years.
But I am dont getting any contact old Tel. No. of service provider and facing more problem day by day.
We need your hearty cooperation.
Usha Kumar Ghosh
L / P-5, ODRC Govt. Housing Estate
Behala, Kolkata – 700 038
Mobile : 94335 73218
Dear Sir,
I had purchased a refrigerator Model No. GFV280P Cap: 280lit Double door on 13/08/2006 from Lulu Hyper market Abu Dhabi UAE. Now the refergerator is not getting cooled properly. After investigating by an expert technician, It was observed that the compressor of the said refrigerator is bad and need replacement. The old dealer of Abu Dhabi has advisved to approach Godrej for replacement as the contract with them no more existing. As the compressor warrenty is 5 years, You are requested to issue a new compressor and instruct old dealer to install and make refrigerator serviceable. Your early action is appreciated.
Contact Details:
KO . Paul
PO Box 7604
Abu Dhabi, UAE.
Phone: 00971 50 8130617
Email: kopaul301065@yahoo.com
Location: Abu Dhabi Tourist Club Area
i have purchased a refrigator
I have purchased a Double Door refrigerator on Dec 2009. it was working fine till July 2010, after that i faced some problems, and it was not working. When i switch on the machine , just the lite glows but no cooling happend. I called the dealer where i purchased the machin , they gave a customer care toll free number and i called that number and registered my compliant but not sent any service man to do the service , i keep on calling them for more than 10 days but no one turned out. One fine day (SUNDAY) , i carried my Refridgerator to the dealer place and asked them to do the service , but they did’t bother
So i just kept the machine in the road side with a placard saying that this machine is new machine but not working for past few days , even godrej people is not doing the service, please help me.
Seeing this the customer who visited the dealer start pondering this issue with the staffs there and a huge crowd gathered which created a traffic problem and soon Traffic Police came and tried to disperse the crowd and atlast the store people taken my machine for service and returned in 1 day.
Now its working well till date…
Dear Sirs,
We have purchased Godrej refrigerator model no GDA 19C and the machine was purchased on 01.02.2008 at Arasan Electronics, Salem, Tamilnadu.Your Engineer visited us and askig to pay a sum of Rs.4500.00 for compressor repair / replacement.Please conform us whether we have to pay the charges within 3 years of purchase.
Please contact me in the below mobile number.
Awaiting your speed of action in this regard.
Thanking You,
M.N.Kannan
mob:9363364355
customer care of godrej is useless and they bunch of unreposible persons with main purpose to loot their customers. i had a very small problem in one piller of my refridgerator,for vich they cost rs1000 ( 250 visiting cost + 750 for it replace ). they took 15 days for replacing it and return in a very bad condition or dead. they replace broken piller but add 4 new …
1) cooling nd compresor are nt working.
2) put a horrible colour at d bottom of fridge without my permission or information.
3) freezer door had broken and nt lock properly.
4) bottals guard missing
now i called them but getting no response .they are asking rs4000 for repairing it
its a case of fraud and unduly harrasment.
kindly take a properly action again ur technician and responsible persons and its ur co. duty to repair my refridgrator .
my cell no- 9830264115
add- 48/1, rose mery lane 4th floor flat no 404 . howrah-711101
west bengal
customer care of godrej is useless and they bunch of unreposible persons with main purpose to loot their customers. i had a very small problem in one piller of my refridgerator,for vich they cost rs1000 ( 250 visiting cost + 750 for it replace ). they took 15 days for replacing it and return in a very bad condition or dead. they replace broken piller but add 4 new …
1) cooling nd compresor are nt working.
2) put a horrible colour at d bottom of fridge without my permission or information.
3) freezer door had broken and nt lock properly.
4) bottals guard missing
now i called them but getting no response .they are asking rs4000 for repairing it
its a case of fraud and unduly harrasment.
kindly take a properly action again ur technician and responsible persons and its ur co. duty to repair my refridgrator .
my cell no- 9830264115
add- 48/1, rose mery lane 4th floor flat no 404 . howrah-711101
west bengal
Dear sir; My name is M.K Poul live in baktar nagar it is situated West Bengal dist Burdwan.ph 09932096041 . The meter of fact I had purchased a GODRAJ refrigerator Model No pop cool on 1989. till now I had not any type of problems last 22 year’s & I think it is miracle . So, now I would like to hand over free of cost my old refrigerator to company . please tale me how can.
thanking you
contract us
debkumarkiran@gmail.com
phone 09932096041
Dear sir; My name is M.K Poul live in baktar nagar it is situated West Bengal dist Burdwan.ph 09932096041 . The meter of fact I had purchased a GODREJ refrigerator Model No pop cool on 1989. till now I had not any type of problems last 22 year’s & I think it is miracle . So, now I would like to hand over free of cost my old refrigerator to company . please tale me how can.
thanking you
contract us
debkumarkiran@gmail.com
phone 09932096041
I had purchased a Godrej refrigerator-260 Double Door,more than 5 years ago. My fridge has stopped cooling.I want to get it repaired only from Godrej authorised service centre in Delhi.My residence is located in Rajinder Nagar,New Delhi.Can you please suggest how i can get my fridge repaired at the earliest.
Ramesh Palhan
Mobile 9899319851
dear sir
i am purches refrigerator in 28/02/2008 after six month door handel was loose so jabalpur service centar office,engear are say to me change the door after one month but after one month not change the door & i am every time to time reminde jabalpur engear but till date not change the door then refrigerator is out of warrenty so plz change the door my refrigerator
Add- 792 anand nagar adhartal In-front of relince mobile store jabalpur (M.P.)
mob-09302604429
dear sir
i have purchased refrigerator 10 years back it is running properly but their is problem inside the refrigerator light is not working or burning so kindly accept this letter say how repair it .
phone no 08025701808
mob 9731353908 / 8050551064.
#21 ,2nd cross , ews compound corporation colony , viveknager(post), b’lore-47
Hello Customer Care,
We had brought a glass table from Godrej Asset dealer located in vaishali, that was broken by their employee at the time of installation on 10-Sept-2010 they promise us to return our table with 15 days, but they havn’t turned back upto now every time they are giving some false excuse it’s going to be close 4 months now everytime they are saying it is under process we will return , now even they stopped picking our calls also,
the phone number of dealer is :9650298585 name is Purshotam, it’s MENTAL HARRASMENT THAT THESE GOD REJ ASSET PEOPLE ARE DOING.
Please help us in getting our table back
Thanks and regards
Kuldeep
Hi,
I am writing to register a complaint regarding a Godrej Pentacool double door fridge bought in Jamshedpur in Dec’ 2006. All the details of the problem are available in your system under my name and phone number 92345 54048.
I am detailing the problem again for your reference – Within a year of purchase, the machine started giving problems. Initially, the fridge cooling was not proper so the compressor was replaced.
Even after the above, the fridge performance was erratic and it was sent to the service center in Jamshedpur one more time. After a full week it was returned and still the freezer compartment was not working. One of your service engineers came home and inspected the unit and replaced an electrical relay worth Rs. 250/-.
The problem has since continued and in Nov’ 2010, the fridge was sent for repair one more time. After 8 days of being kept in the service center, the fridge was sent back with a bill invoice of Rs. 2150/- for replacement of various parts including timer, gas charging, electrical relay etc. but I am extremely disappointed to note that the fridge cooling is still not proper, the freezer is not making ice and overall the level of service and customer attention provided by your service center personnel is SHODDY AND INEFFECTIVE.
It is all the more shocking to experience such dismal product quality and service from a company of your repute and stature.
Please resolve the issues with regard to my fridge at the earliest by providing a new placement in view of the fact that the four years of owning your fridge have been nothing but terrible. In case I do not receive a satisfactory response even now, I will be moving the Consumer Court for immediate redressal of my problem in addition to filing a complaint suit against your esteemed company for eroding consumer confidence this way.
THE LESSON IS YOU MUST NEVER BE FOOLED INTO BUYING A GODREJ PRODUCT – THE PRODUCT IS WORTHLESS, THE COMPANY A SHAM AND THE PEOPLE MERE CHEATS.
Amrita
Jamshedpur
Dear Sir:
We have purchased Godrej refegirator model no: GDN.180S/2007, and we have found the problem is tick tick sound is coming (from relay ) from one block colour unit attached with compressor body when compressor off and its taking too late for restarting the compressor. the sound is not coming when its working and sound is coming when its automaticaly switched off.
kindly rectify this problem ….
regards
kanthavel
09942136473
velan.kanth@yahoo.com
I have a 260 lts. Godrej Pentacool (Mode:GF 28 SF EL). From last two days it is not working at all. On local checking found that it’s I/P 5A fuse is blown. On replacing fuse, it gets blown immedieatly, seeming that there is some where short-circuiting.
Pls. Send any technical person to resolve the problem at below address(About 7 K.M from Madarihat Bazar):
Prakash kumar (Mobile No:9547800679)
Indian Oil corporation Limited
Guwahati-Siliguri Pipeline Colony :Q.N:C-24
Hantapara Road, Near Jamtola Bazar
Madarihat,Jalpaiguri,W.B:735220
I have a 240 litre refrigerator its is my father had bought it in 1996 and till date it was in very good condition without any repair work but suddenly few days back it was not working properly called the godrej service people to come and chk they came and chkd and said that the compressor is not working and needs to be changed which will cost Re 4500/- did not want to spend so much as it was quite old but they said once i do it i will not have any problem for another 4 to 5 yrs so agree to get the work done. next day the technician came with a new compressor and started fixing it after doing all the breaking and fixing he is saying that now the cooling device is not working that will cost another 1500 roughly so i told him i don’t have anyother option if u wud have told all these things before i wud have bought another fridge instead of spending so much money on the old one he also told me no u get it done and u will not have problem for another 3 to 4 yrs i agreed and asked him to get the device next day we r waiting for the tech to come and do the work he calls up and says that the device is not available and its out of stock and don’t know how many days it will take. its more than a week now the device is not available and now the tech comes home and removes the compressor that he had fixed saying that he cannot do anything about it. can’t believe that godrej can give such a bad service all these years we had all praises for godrej recommending people but today when i went out in the market to see a new fridge there is hardly godrej anywhere in the market, obviously if the service is so bad people wud’nt go for such a company. today my fridge is just lying like this cannot do anything, it feels as though the company has left me stranded in a lonely jungle. i can understand that maybe the parts r not available of such an old fridge but they shud have tech capable enough to say what all the problems r before recommending to repair it. After saying so many times that i will have no problem and then saying nothing can be done is bad on thier part. they have left the fridge in such a now that i cannot do anything but just throw it away, today when there is so much competition in the market instead of giving good service and trying to win more customer they r working on loosing customers.
i have purchased Godger Pentacool V5 single door freeze on 07.03.2010.
During last three months Freeze was making heavy noise during compressor ON-time.
Your Mechanic replaced compressor, but 2nd compressor also makes noise, but it remains 24 hours ON. Also now cooling has stopped.
i am totaly disapointed with the quality of product performance.
As per compressor unit working mechanism it should give life of above 5 years.
Your comppresor which is also Godrej make doesn’t function properly.
My present compalint ID is 879617.
Requested you to give adequate solution to resolve the issue.
Jayant Bhosure
B-18 Sahara heights,
Bhekrai nagar,Saswad road, Pune
Cell-8805125260.
Hello Customer Care,
I purchased Godrej Fully automatic Washing machine in Decemer’ 2010 from Dehradun ) M/s Indian Sores, Dehradun). But started using the machine from january’ 2011 last week.
Within a month of use, washing machine stopped working and a complaints registered with comp. no. 808812 at godrej customer care on 1st March’ 2011.
Till date on 04th April’ 2011, complaint has not been attended, although several request has been made at Godrej Customer number 1800 209 5511 . Everythime same answer is being made by customer care that representative shall visit at our home within one or two days.
Please do the needful to resolve the problem.
Thanks and regards
Sanjay
Sir, Please confirm details on the problem of ‘ leakage of water from the EON refrigerator ‘ bought two years back. Please let us know the solution to stop the water dropping down from the fridge.I think you will try to keep the reputation of your company.We have other brands too for switching over for better products.We contacted with customer care but they are just useless. Thanks
Sir,
I have purchased a double door Ref. from Patro Agency, Bhanjanagar, Ganjam, Odisha Nov 2009 and the problem started after 4 months and Within a year of purchase, the machine started giving problems and I am completely faded up with your product. Initially, the fridge cooling was not proper the freezer and the lower chamber cools too much that all the things became ice and overall the level of service and customer attention provided by your service center personnel is SHODDY AND INEFFECTIVE.The local service personals sent by the agency attended the fault as if they are making experiments and as the same condition persists the shop keeper asked a service personal from Berhampur office who attended with the local service personals with hit and trial method.Any way they rectified the problem with out my sanctification.I am not satisfied as i am also have good knowledge in Ref. and A.C as I completed my B.Tech in Electrical and MBA in Markt and running Two ITIs and a Residential College in my locality It is all the more shocking to experience such dismal product quality and service from a company of your repute and stature which is of course false.
Now for the last 6 months as the Ref. is not functioning properly and there is no proper cooling and no ice formation , i complained the shop owner who was a good supplier to my ITI and College for the last 5 years who promised to rectify the problem by sending some body but he closed his shop due to his family dispute. then I approached your Berhampur service point 2-3 times over phone(0680-2223058). With out sending any body when I Phoned last time they are telling me If i will pay 1500/- they will send the service person other wise not. I think You and your company is bagging money to the customers as a beggar or you have no faith on your customers as you fully aware that your products are substandard and you have cheating mentality. I am ready to pay the amount and not ready to make the Godrej Ref. to Godrej- Almira , but want to know whose fault it is,that my warranty period overs and if your product is up to the standard?
Please resolve the issues with regard to my fridge at the earliest by providing a new placement/ quick service by trained service personals in view of the fact that the day of owning your fridge have been nothing but terrible. In case I do not receive a satisfactory response even now, I will be moving the Consumer Court for immediate redresal of my problem in addition to filing a complaint suit against your esteemed company for eroding consumer confidence this way.I am already in consult with my Legal advisers.
I, already instructed to the ATO & TOs of my ITI and Staffs of college to instruct the Trainees and students not to advise or purchase any Godrej Products other than Locks and KEY.
ONE LESSON IS YOU MUST NEVER BE FOOLED INTO BUYING A GODREJ PRODUCT OR ADVICE ANY BODY TO BUY THE GODREJ PRODUCT – THE PRODUCT IS WORTHLESS,SUB STANDARD, HAVING NO SHAME TO CHEAT THE CUSTOMERS. THE COMPANY A SHAM AND THE PEOPLE MERE CHEATS.
Dear Sir,
I have purchased a Godrej Refrigerator Model No.GFE 27TZ from M/s Shriram Electronics, 11, Jayanti Market, M.I.Road, Jaipur on 08.02.2011 vide Cash memo No. 3771 . The product has been defective on its Door , which is being rusted and the chips are falling, the matter has been complained to the nearest service center , service order No. 643216 and they have assured us to replace the door but till date neither dealer nor Godrej Service Center change the door . The product has been assigned with the Rust Free 10 years Warranty .
I have contact to Service Center ( Smart Care)as well as Dealer several time but they have shown their inability to get replaced/repaired . It is not understood such a reputed firm with the irresponsible attitude to rectify the complaint for such a long period, if required the authority can check and verify the complaint,
The matter is the quality and hence the amount paid for, 17100/- is not a mere amount firm should acknowledge and clarify the delay in rectification of the complaint so as to avoid any legal consequences/consumer forum.
Please do the needful at the earliest so as to relieve from the anxities.
Thanks
VINOD KUMAR RATHI
FLAT NO. 306, TARA SHANKAR APARTMENT
OPP. JAI CLUB
NEAR HOTEL MORYA PALACE,
JAIPUR
9828010132
Respected Sir,
Let me introduce first I, A.ARULMOZHI deprived Indian, who purchased esteemed?????? Godrej product.
I purchased Godrej fridge, Model No. eon 350 lit, double door, frost free at your dealer’s shop Saravana TV showroom, Tiruvallur, Pin 602001 on 26-10-2009 for an amount of Rs.18000/-. Godrej company is thinking the amount I spent is negligible.
Within two months your esteemed fridge not worked. I made a complaint immediately. After a couple of days a service person attended the fault on 04-01-2010. He said timer problem and etc. One more service person came only on 20-01-2010 and he said compressor should be replaced. They took hardly 20 days to replace compressor ie on 11-02-2010. That time itself one of your service expert advised us the fridge should be replaced by new one and the same was explained to your end. Based on this I explained everything to your service incharge Mr. Rajagopal, but he did not cares and strictly told replacement not possible. But I did a mistake, I would have gone to consumer court that time itself.
The same fridge gives trouble on 07-05-2011, I made a complaint to shop where I purchased. Only on 11-05-2011 one of your service person came and told compressor not working. On 18-05-2011 Mr.Mathi, service person came and replaced compressor and collected Rs.1450/- for filling gas, etc. After a week, again one more compressor replaced by the same person. All their compressors work like this?
On 30-05-2011 I made another complaint by using customer care no. 66300000. Complaint No. 336475. One of their service person came on 31-05-2011 and said again compressor problem. Because of the summer I suffered lot. Really I got fed up with the product. They are not bothering about their product. Before purchase of this product I was using Godrej fridge since 15-04-1997 without any problem. (185 lit. deep door, FF). Only because of that, & as well as I need more space to keep my items, I have gone for the same company product. I lost my hope, my fridge will not withstand any further repair. I kindly request that the same is to be replaced by new one. (or) only possible by consumer court, I am ready to go also. Your advice is invited.
Thanking you,
Yours very pitiable chap,
A.Arulmozhi
Hello Sir,
Sir, Last 3 days I was trying to contact customer care numbers ,18002095511- but there is no replay from that side.I purchased Godrej refrigerator in Hyderabad. Now the problem is it is not cooling at all. Could you kindly send any service person to our place. Mob no 9866519946
It ia a very bitter experience in delaing with customer care executives visiting our
residence after complaint. The customer care executive are totally unprofessional and dont know how to behave properly with their customers. I would never ever recommend anybody to use Godrej product for the after sales experience I have received after buying
one refrigerator 3 months back.
i am your consumer from last 15 yrs. from last few weeks my refrigerator is not working properly for which i contacted your toll free no. last week, i have received call from the local service mechanic as well but no body actually turning to get the problem resolved on the ground, i tried to call the same person but every time he is beating the bush…..kindly send some technical person on asap…
Problem: no cooling effect
Contact Person: Mr Nissar Ahmad Zargar
Residence: Lane 1, Sector 1, Umer Abad Zainkaote, Srinagar, J&K, 190017
Mob No. 09906549201 09858411311,
Godrej has lost my trust completely! their products are useless and the servicing even worse off. I have got my refrigerator fixed 4 times for the same problem for which they cannot ensure genuine parts are being replaced by the agency. A completely harrowing experience trying to make them see logic!
I am using Godrej EDGE refrigerator. Recently there was some problem with it. I called customer care 1800-209-5511. Immediately my problem was solved by the technitian who visited & repaired the refrg. Thanks to godrej for the very good service.