If you have any queries with regard to the products that you have purchased or if you are looking for RMA replacement or to claim warranty for a product which is not working you can contact Fitbit Customer support tollfree number provided below. The best way would be to reach them through their Twitter handle via which the response to your query/complaint is faster.
Fitbit Customer Care India :
Fitbit Toll Free Number : 0800 100 4540
Operating Hours: 10 am – 8 pm IST, Mon-Fri.
Email Support : [email protected] (Estimated Reply time is 2 days)
Twitter Handle : @FITBITSUPPORT (Estimated Reply time is less than 2 hours)
Facebook URL: https://www.facebook.com/fitbit
Fitbit Headoffice Address India :
Flat No.4, 1st Floor,
Suryakunj, Ram Singh Marg,
Saidulajab, New Delhi
Pinecode : 110030
For more details about the company health care products, you can refer to the company Fitbit India Website. For more details about claims process you can also refer to their Help section.
Fitbit Warranty India :
Fitbit warrants to the original purchaser on Fitbit products to be free from materials and workmanship defects under normal use for a period of 1 year from the date of purchase. The customer has to send the product for repair/service to their Address mentioned above based on the confirmation from the Support team.
Before claiming for the warranty from the company make sure that the damage to the Fitbit products did not occur due to improper handling, natural disasters, unauthorized repairs and any other which does not relate to the company.
Fitbit India does not have any service centers in India and for warranty claims of defective products you have to contact their Support team through the Fitbit Customer Support information provided earlier in this page.
Where to Buy : The customer can purchase accessories from Fitbit.com web store and from other online re-sellers like Amazon, reliance digital, Chroma, Helios. For any delivery related queries or complaints, visit the respective customer support team. Fitbit products are also available in the countries like United States, Australia, France, Germany, Hong Kong, Italy, Japan, Korea, Spain, and United Kingdom.
Returns : The Fitbit.com Online Store has a 45-day return policy and your Fitbit product comes with a manufacturer’s warranty.
Fitbit Products: Company has many fitness products like Zip, One, Flex, Surge, Charge, Charge HR which helps in tracking daily monitoring of your activities like steps taken, distance traveled and calories burned and targeted towards regular, medium and professional customers. All their products come with unique features of Water Resistance, Wireless Sync, Battery Recharge, Web Tracking, syncing across Mobile devices with the platforms of Android, iPhone and Windows.
About Fitbit : Stared in 2007 with a mission to empower and inspire everyone to live a healthier and active lifestyle. Fitbit innovates, designs and develops various active healthcare products and enhance those products via experiences which influences the way people use and interact with fitness products regularly in your life.