DTDC Customer Care Number, Email Support, Website & Online Tracking details

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Listed below are DTDC Customer Care Number, Online Tracking, Email Support and website details for users who would like to check the courier company on any queries with regard to Courier services provided by DTDC.

DTDC CourierDTDC is India’s largest domestic delivery Courier & Cargo services company started in the year 1990 which has the widest delivery network covering over 19000 pin code locations in India. The company is headquartered in India with other zonal offices in Delhi, Kolkata, Mumbai and Chennai. The company has over 300 offices and has over 5000 channel partners through which is does over 100 million shipments every year.

DTDC Customer Care Number
: 080-25365032, 25365039

Email Support
: dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com.
Website: http://www.dtdc.in

If you are looking for the Registered Office address of the company which is headquartered in Bangalore you can visit the following post which details about DTDC Bangalore Number & Contact Address

Online Tracking: You can track all your Domestic Consignments sent via DTDC Courier Services using the Consignment number or the Shippers Reference number provided over the bill, you need to enter the required information below on the website to track your Consignment whereabouts. Visit DTDC Online Tracking.

For any other information with regard to your Courier you can either write a mail to the Customer support email id’s or alternatively call the Customer Care Number of DTDC given above for your reference.



Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

121 Responses to “DTDC Customer Care Number, Email Support, Website & Online Tracking details”

  1. Prashanth Bhat says:

    Sir/Madam,

    I had booked DTDC consignment no D19430439 on dated 26/9/2014 & I had paid Rs 600/- for MANGALORE to DELHI, But still date 13/10/2014 consignment was not delivered. This was very Important material. when I talked in MANGALORE office (0824-2425898),(0824-2448770) they are not give proper answer to me & when I talked BANGALORE NO (8861486381) he will collect my contact no & consignment detail & he answered after one hour I will call back but he will not called me , I saw in your online tracking service my consignment is in BANGALORE . so I requested you to please delivered my consignment very urgently. Regards Prashanth Bhat(9743699691)

  2. Zain says:

    I booked a consignment “B13671009″ on 29th of Sept 2014 from Bangalore to Port Blair. The branch guys promised that it would reach by Saturday at the maximum, i.e. 5th Oct. It was an urgent parcel sent as gift and it was suppose to be there on or before 6th. Todays its 8th and the parcel is still not received, we tried calling multiple times on your call center but the support and service is seriously sucking. Never gave me a correct update.

    Also the DTDC branch Andaman is doing so pathetic service, when you call them you feel like as if they are doing some favour to you. No value for the money payed, no service, punctuallity is not meant for DTDC and

  3. AAYUSH HISARIA says:

    I HAD BOOKED DTDC BLUE CONSIGNMENT NO. V17286992 ON DATED 10.09.2014 AND I HAD PAID RS.245/- FOR SURAT TO MUZAFFARPUR (BIHAR) BUT STILL TILL DATE 30.09.2014 CONSIGNMENT WAS NOT DELIVERED. THIS CONSIGNMENT WAS VERY VERY IMPORTANT FOR ME. WHEN I TALKED IN SURAT BOOKING OFFICE THEY CANNOT GIVE PROPER ANSWER TO ME AND WHEN I TALKED MUZAFFARPUR DTDC OFFICE THEY TALK VERY RUDELY, UNFAIR TALK ETC. IN ONLINE TRACKING CONSIGNMENT WAS DELIVERED ON 16.09.2014 BUT CONSIGNMENT WAS NOT DELIVERED. MUZAFFARPUR DTDC OFFICE SAID, TALK TO YOUR RELATIVE TO COLLECT THE CONSIGNMENT FROM SARAIYAGANJ (MUZAFFARPUR) BRANCH OFFICE. THEY WILL TALK VERY POOR AND INDECIPLIN TALK. SO, REQUEST YOU TO PLEASE DELIVERED MY CONSIGNMENT AND OBLIGE. AFTER THAT I CAN TAKE OATH I NEVER BOOKED ANY CONSIGNMENT IN DTDC COURIER. THIS IS VERY WORST. REGARDS, AAYUSH HISARIA SURAT 9974260000

  4. anurag says:

    M courier will not be delivered in 9 days m sndng it on 21 sept n till now it will not b dlivrd n Tha franchise tell m prtu daly cm tommorow m sending it from mp Nagar Bhopal n snd it to Khagaria Bihar pin 851204 , its imergency n that’s not good for me do pls dlivrd it fastly its urgnt

  5. admin says:

    Please check by entering the tracking number in the online DTDC tracker. If the tracker doesnot give you the information please call the above DTDC customer care number.

  6. Aniruddha says:

    Courier from Noida to Bangalore is not yet delivered after 16 days. Come to know from customer care that courier returned to Delhi.
    Delhi no is switched off. Not replying to calls and Sms.
    Docket no 31095350.
    Request for urgent delivery as the documents needs to be submited to govt office.
    Regards
    Aniruddha
    9764995583

  7. piyush parmar says:

    Hello sir,My courier reached ahamadabaf on 20th september and dispatched from jodhpur on 23th september cut yet not received on jodhpur yet today( 24 th september).please tell me where is my parcel.My tracking number is A30017665.Where is my courier?

  8. Naslin m says:

    am naslin . I have a complaint, I didn’t recieved my querior yet now against consigment number X09831015. The querior has been send on 9 th sept and I contacted dtdc kottakkal branch they told me the querior has been returned due to insufficient address. But the problem is the querior didnot reached the sender address. while checking in dtdc online, it still shows rto intransist on 12 th sep. Today 22 nd sep. I need a clarification.  Please help

  9. CCI Support says:

    DTDC courier status can be known by using the Tracking tool provided by the company or else you can submit your query directly to the above mentioned Head office number.

  10. Vikas Gupta says:

    The Courier was booked on 12th of September 2014 for Amethi from Lucknow from Mahanager Computers Franchise of DTDC Courier and Cargo Ltd. (UP-13) Mobile No. 9336838224. Till date i.e. 22-09-2014 the courier is not delivered and after calling the above Mob. No. the person don’t pick the phone. If it is not possible for a Courier Service to deliver a courier only 200 Km. far it should shut the office and sit back. This is the HORRIBLE COURIER Service I have ever experienced.

    Courier no. Z32710158
    date: 12-09-2014
    Booked for Amethi

  11. Surekha Verma says:

    Hello,

    I have sent a consignment from Pune to Bangalor on 27th sep 2014. When i inquired regarding the delivery of the consignment on 8th August 2014, The branch manager (available person in the respective branch) generated the report which says that “Receiver Refuse Delivery” and once they will receive the courier back it will be handed over to me.

    But Receiver has not received any call to receive the courier.

    After few days when i got a call to receive the courier back, they said that the reason for the unsuccessful delivery is “short Address”.

    This is very unsatisfied service.

    Could any one look into the issue and make the service better.
    Even it is just like DTDC has earned 100 rupees services charge without providing services.

    Shipment No: P28240203

    I have all the receipt with me along with the my packed envelop, let me know if you need more detail.

    Please take it in priority and reply for the same. This is not a matter of 100 rs for me which i have paid without service, but this is a matter of believe.

    If i would not get any response on few days, i will take a further action on it.

    Please reply me on my email id.

    Regards,
    Surekha

  12. Apoorva says:

    Hello sir,

    My courier reached delhi on 7th september and dispatched from kanpur on 8th september but yet not received on kanpur yet today(15th september).please tell me where is my parcel.
    My tracking number is D16830842.
    Where is my courier?

    Thanks,
    Apoorva
    07309018832

  13. vaibhav says:

    Respected Sir,

    I have send a consignment from dhanbad to patna on 10september.The consignment was

    delivered on 11september but to WRONG ADDRESS.Kindly look into the matter

    as it contains important documents.MY docket num is K73755943.
    Thanking You,
    VAIBHAV
    09199999933
    Reply, Reply all or Forward | More

  14. vaibhav says:

    Respected Sir,

    I have send a consignment from dhanbad to patna on 10september.The consignment was

    delivered on 11september but to WRONG ADDRESS.Kindly look into the matter

    as it contains important documents.MY docket num is K73755943.
    Thanking You,
    VAIBHAV
    09199999933

  15. I have seen worst service of DTDC. One of the packet is couriered (docket no R15757433 ) on 4th sept’2014 from Trivandram to Gurgaon office. But still it not received. On the dtdc website this is showing packet is dispatched from DTDC APEX on 7th Sep’2014. To know about the tracking status i call on helpline no & dtdc Gurgaon No 0124-4993560. But no any response from them. I Also written a email on css.gurgaon@dtdc.com; css.delhi@dtdc.com; branchcok.trivandrum@dtdc.com. But no any response. Ultimately i find out a contact no of DTDC senior i call him but his no is switched off.

  16. Binoj Thomas Manjaly says:

    I read all other comments, so I am not sure whether my complaint will do any good.i was supposed to receive a courier fron bangalore on 4th September at kochi.The address was correct. My tracking id no B12923903.Even Kochi branch claim the package was received through bus route on 4th of september. But since then, what happened to my courier is a mystery.Nobody knows.I contacted sender.She told me, after a long try with phone calls, she was informed there was a confusion in address. But they didn’t bother to tell her this in first place. Afterwards I went personally to local branch at y.m.c.a kochi, there I was info rmed it got delivered there.Now if the whole address is wrong, how got it deliveted there.I contacted main office.They promised to get back to me immediately and I gave my mobile number. Since then no response from them either. What sort of a service is this Sir.I am worried my document is lost forever

  17. balaji says:

    Reference No. H29116064

    PROBLEM: Courier kept at DTDC Office, but not informing the concerned.

    Parcel is at DTDC office since 18-July-2014, but the DTDC person not contacted me even once.
    Nobody lifting the Office contact phone/mobile.
    Worst Service. DTDC should feel SHAME about their service.
    I will definitely suggest who ever I know to not to use DTDC service.

    If you are NOT ABLE to deliver goods to concerned address, WHY THE HELL are you doing this business.

  18. sangram swain -esspee engineers says:

    dear sirs, i am a ragular user of your courier in rourkela. but last six months your delivery system is extermely poor.you can examine in your end on my booking details. now iam given one recent booking consignment no. k68374652 ,booked on 11.02.2014. but so far it is not deliver. kindly look this matter siriously. and give repaly.

  19. kamlesh pandey says:

    SIR/MADAM

    This is kamlesh from jaipur. Booked a document from bhopal to reserve bank of india jaipur dtdc courier Consign. No.:- D14569938, booked on 20/01/2011 not delivered till 27/01/13. i am very disappointed customer service is useless. I need the documents back and refund.
    my mobile no is -8769306735

  20. purna chandra raju. says:

    I sent some documents through DTDC to AMMAN.JORDAN.on6/1/14.ref.no.N95100461.my consignee wants this doc.very urgent.still it’s not reached.i tried to Hyderabad local office which I booked this parcel.
    now I can’t understand what I have to do?.
    can I get details through customer care?
    my phone 09951128829.

  21. agnivesh mishra says:

    I have tried office Number. After long process, a gentleman picked up and asked detail. We given the DTTC Consignment Number M88639607 and asked the status . he given a mobile # and asked to call there. From there another … Like ten Numbers…we tried & frustrated and called customer care .
    After several attempts, a Gentleman Picked up the Telephone and asked the Information and Put the call on HOLD FOR 15 Minutes . We disconnected and called again. NO response . Are u in Service category ??? This is really pathetic service. You guys should be ashamed of yourself. What type of service your running without responsible persons /Team . Really very, very Bad . Please call me on my above contact number to provide me the status asap Other wise i will soon be filing case against you. i think your employees are working in govt. house at that reason they are not giving response if possible call on my cell no- 07379277771. other wise i look other ways to solve it bec firstly i give a local complain in Jaunpur u.p so you local office will be closed by Police..

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