DTDC Customer Care Number, Email Support, Website & Online Tracking details

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Listed below are DTDC Customer Care Number, Online Tracking, Email Support and website details for users who would like to check the courier company on any queries with regard to Courier services provided by DTDC.

DTDC CourierDTDC is India’s largest domestic delivery Courier & Cargo services company started in the year 1990 which has the widest delivery network covering over 19000 pin code locations in India. The company is headquartered in India with other zonal offices in Delhi, Kolkata, Mumbai and Chennai. The company has over 300 offices and has over 5000 channel partners through which is does over 100 million shipments every year.

DTDC Customer Care Number
: 080-25365032, 25365039

Email Support
: dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com.
Website: http://www.dtdc.in

If you are looking for the Registered Office address of the company which is headquartered in Bangalore you can visit the following post which details about DTDC Bangalore Number & Contact Address

Online Tracking: You can track all your Domestic Consignments sent via DTDC Courier Services using the Consignment number or the Shippers Reference number provided over the bill, you need to enter the required information below on the website to track your Consignment whereabouts. Visit DTDC Online Tracking.

For any other information with regard to your Courier you can either write a mail to the Customer support email id’s or alternatively call the Customer Care Number of DTDC given above for your reference.

Have a Complaint to post on this organization!!! Simply raise it at our Customer Care forums!

If you feel that if there is any missing information or anything which has been changed over the period of time or any wrong Information, please add/share the updated information using the comment form below. We would be really thankful if you can help improve the information present on this page by leaving your comments.

109 Responses to “DTDC Customer Care Number, Email Support, Website & Online Tracking details”

  1. Surekha Verma says:


    I have sent a consignment from Pune to Bangalor on 27th sep 2014. When i inquired regarding the delivery of the consignment on 8th August 2014, The branch manager (available person in the respective branch) generated the report which says that “Receiver Refuse Delivery” and once they will receive the courier back it will be handed over to me.

    But Receiver has not received any call to receive the courier.

    After few days when i got a call to receive the courier back, they said that the reason for the unsuccessful delivery is “short Address”.

    This is very unsatisfied service.

    Could any one look into the issue and make the service better.
    Even it is just like DTDC has earned 100 rupees services charge without providing services.

    Shipment No: P28240203

    I have all the receipt with me along with the my packed envelop, let me know if you need more detail.

    Please take it in priority and reply for the same. This is not a matter of 100 rs for me which i have paid without service, but this is a matter of believe.

    If i would not get any response on few days, i will take a further action on it.

    Please reply me on my email id.


  2. Apoorva says:

    Hello sir,

    My courier reached delhi on 7th september and dispatched from kanpur on 8th september but yet not received on kanpur yet today(15th september).please tell me where is my parcel.
    My tracking number is D16830842.
    Where is my courier?


  3. vaibhav says:

    Respected Sir,

    I have send a consignment from dhanbad to patna on 10september.The consignment was

    delivered on 11september but to WRONG ADDRESS.Kindly look into the matter

    as it contains important documents.MY docket num is K73755943.
    Thanking You,
    Reply, Reply all or Forward | More

  4. Binoj Thomas Manjaly says:

    I read all other comments, so I am not sure whether my complaint will do any good.i was supposed to receive a courier fron bangalore on 4th September at kochi.The address was correct. My tracking id no B12923903.Even Kochi branch claim the package was received through bus route on 4th of september. But since then, what happened to my courier is a mystery.Nobody knows.I contacted sender.She told me, after a long try with phone calls, she was informed there was a confusion in address. But they didn’t bother to tell her this in first place. Afterwards I went personally to local branch at y.m.c.a kochi, there I was info rmed it got delivered there.Now if the whole address is wrong, how got it deliveted there.I contacted main office.They promised to get back to me immediately and I gave my mobile number. Since then no response from them either. What sort of a service is this Sir.I am worried my document is lost forever

  5. balaji says:

    Reference No. H29116064

    PROBLEM: Courier kept at DTDC Office, but not informing the concerned.

    Parcel is at DTDC office since 18-July-2014, but the DTDC person not contacted me even once.
    Nobody lifting the Office contact phone/mobile.
    Worst Service. DTDC should feel SHAME about their service.
    I will definitely suggest who ever I know to not to use DTDC service.

    If you are NOT ABLE to deliver goods to concerned address, WHY THE HELL are you doing this business.

  6. sangram swain -esspee engineers says:

    dear sirs, i am a ragular user of your courier in rourkela. but last six months your delivery system is extermely poor.you can examine in your end on my booking details. now iam given one recent booking consignment no. k68374652 ,booked on 11.02.2014. but so far it is not deliver. kindly look this matter siriously. and give repaly.

  7. kamlesh pandey says:


    This is kamlesh from jaipur. Booked a document from bhopal to reserve bank of india jaipur dtdc courier Consign. No.:- D14569938, booked on 20/01/2011 not delivered till 27/01/13. i am very disappointed customer service is useless. I need the documents back and refund.
    my mobile no is -8769306735

  8. purna chandra raju. says:

    I sent some documents through DTDC to AMMAN.JORDAN.on6/1/14.ref.no.N95100461.my consignee wants this doc.very urgent.still it’s not reached.i tried to Hyderabad local office which I booked this parcel.
    now I can’t understand what I have to do?.
    can I get details through customer care?
    my phone 09951128829.

  9. agnivesh mishra says:

    I have tried office Number. After long process, a gentleman picked up and asked detail. We given the DTTC Consignment Number M88639607 and asked the status . he given a mobile # and asked to call there. From there another … Like ten Numbers…we tried & frustrated and called customer care .
    After several attempts, a Gentleman Picked up the Telephone and asked the Information and Put the call on HOLD FOR 15 Minutes . We disconnected and called again. NO response . Are u in Service category ??? This is really pathetic service. You guys should be ashamed of yourself. What type of service your running without responsible persons /Team . Really very, very Bad . Please call me on my above contact number to provide me the status asap Other wise i will soon be filing case against you. i think your employees are working in govt. house at that reason they are not giving response if possible call on my cell no- 07379277771. other wise i look other ways to solve it bec firstly i give a local complain in Jaunpur u.p so you local office will be closed by Police..

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