DTDC Customer Care Number, Head Office, Regional Offices, Tracking details, Complaint Procedure

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Listed below are DTDC Customer Care Number, Online Tracking, Email Support and website details for users who would like to check the courier company on any queries with regard to Courier services provided by DTDC.

DTDC Customer Care :

DTDC Customer Helpline Number: 080-25365032, 25365039
Email Support
: dtdcco@dtdc.com, css.co@dtdc.com, dtdcho@vsnl.com.
Website: http://www.dtdc.in

DTDC India Customer Service by City:

Delhi                       011 – 3300 4444/ 0124 – 499560 / 61 68
Noida                     0120 – 3082750 / 755 / 8287313087
Chandigarh         0172 – 3259457
Mumbai               022 – 3300 4444
Ahmedabad        079 – 3300 4444
Nagpur                  0712 – 3300 4444
Indore                   0731 – 3916 627 / 30 / 31
Pune                       020 – 3300 4444
Bangalore          080 – 3300 4444
Hyderabad       040 – 3300 4444
Chennai              044 – 3300 4444
Cochin                 0484 – 3300 4444
Kolkata               030 – 3300 4444
Patna                    0612 – 3201174 / 3200092
Bhubaneswar    0674-3257821 / 22 / 3208040

DTDC India Corporate Office Address :

DTDC House,
No. 3, Victoria Road,
Bangalore 560047,
Karnataka,
Contact Numbers : 080-25365032,25365039,
Fax : 080-25514461.

DTDC India Regional Office Address:

DTDC – Kolkata
DTDC Bhawan, 404/405,
kaji Nazrul Islam Sarani,
VIP road, Raghunathpur, Kolkata,
Kolkata – 700059
Contact Number : 033-40329834
Email :  customersupport@dtdc.com

DTDC –  Delhi (North Delhi)
B-101 phase 1 industrial area Naraiana ,New Delhi,
Delhi – 110028
Contact Number : 011-44900000
Email: customersupport@dtdc.com

DTDC – Hyderabad
Plot no 9, survey no 581, 581/2 and 583, block no3,
midland building, Uppal, Hyderabad,
Hyderabad – 500039
Contact Numbers : 040-33004444/7702203509
Email: customersupport@dtdc.com

DTDC – Mumbai
Plot no14, vijay nagar,
western express highway near virvani estate,
Goregaon (e), Mumbai – 400063
Contact Numbers : 022-45137999

DTDC – Bangalore
#269, Lahari Towers, 1st Main, Albert Victor Road, Chamrajpet,,
Bangalore – 560018
Contact Numbers :080-33004444
Email: customersupport@dtdc.com

Online Tracking:

You can track all your Domestic Consignments sent via DTDC Courier Services using the Consignment number or the Shippers Reference number provided over the bill, you need to enter the required information below on the website to track your Consignment whereabouts.

SMS  Tracker:

SMS Tracker is a SMS based option offered by DTDC to avail multiple services by sending the messages defined by the company to the designated mobile number.
Shipment can be tracked by sending SMS ‘DTDC<space>Consignment Number’ to 9845324040
(Example: DTDC B22399923)
To check Pin-Code, type ‘PIN<space>Pin Code’ send SMS to 9845324040 (Example: PIN 700019).
To check Serviceable City, type ‘CITY<space>City Name’ send SMS to 9845324040 (Example: CITY Agra).

E-Tracker :

DTDC E-Tracker is an online utility tracking integration between DTDC and the client mainly useful for E-enabled customers. System can be integrated through Web services, HTTP Request or secured FTP integration. This solution provides the incremental consignment status in periodic manner based on configuration. Apart from the system level integration, this solution can provide the periodic consignment status to the customer in CSV file format via email.

For any other information with regard to your Courier you can either write a mail to the Customer support email id’s or alternatively call the Customer Care Number of DTDC given above for your reference.

DTDC Complaints / Escalation :

If the consumers have faced any inconvenience with the paid services offered by DTDC, they can complain to the customer service through phone or email whose contact details are mentioned earlier. Make sure you included all the detail of the service purchase along with the complaint. Visit the company website to find more details about complaints.

About DTDC :

DTDC CourierDTDC is India’s largest domestic delivery Courier & Cargo services company started in the year 1990 which has the widest delivery network covering over 19000 pin code locations in India. The company is headquartered in India with other zonal offices in Delhi, Kolkata, Mumbai and Chennai. The company has over 300 offices and has over 5000 channel partners through which is does over 100 million shipments every year.

DTDC Social Network :
Facebook: https://www.facebook.com/DTDC.Official/
Twitter: https://twitter.com/DTDCIndia
LinkedIn: https://www.linkedin.com/company/dtdc-courier-&-cargo-ltd.

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