Blackberry Customer Service number

blackberry mobile

blackberry mobile

Blackberry Customer Service number – Blackberry Mobile Customers can refer the helpline numbers & Service Centre mentioned below. You can contact the helpline for any assistance with regard to their BlackBerry phones, software & driver downloads,  bbpin & email , damages,online technical support and any other complaints with regard to BlackBerry products.

Blackberry Toll free number in India : 1800-4253-720

Email Support
TSSAsiaPac@rim.com or
TechnicalSupportSalesAsiaPacific@rim.com

BlackBerry India Service Centres : The company has tie-ups with all the leading mobile phone operators in India and the mobile operator has installed support centres for Blackberry phones. Users can contact the following numbers based on the service they are with

Airtel: 7070 (BlackBerry toll free) & 98714 27070 (from any phone)
Tata Teleservices: 121 (Postpaid) & 12524 (Prepaid)
Vodafone: 98 (BlackBerry toll free) & 98200 98200 (from any phone)
Reliance Mobile: *363 (BlackBerry toll free) & 30336363 (from any phone)

For more information about blackberry mobile , blackberry mobile rates , visit the website : http://in.blackberry.com

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77 Responses to “Blackberry Customer Service number”

  1. Ganesh says:

    I got a Blackberry 8800 from US which is unlocked i am using it here in india, with airtel mobile services but i could not use the internet facilities in it.

    If i contact the airtel customer they are referring the blackberry customer care kindly assist me to avail the internet options in my phone.

    And is there is any charges for using the blackberry services.

    Kindly assist me

    Thank you.

  2. vikas behl says:

    I bought BB bold 9700 from US t-mobile, its unlocked fone.. here m getting prblm.
    M using IDEA provider, problem which i am facing is whenevr i compose sms n sent, amount will be dedcutd from my account is rs 5 per sms, n sms also not deliverd to that no.

    kindly reply

  3. Amit Ranjan says:

    Hi,

    I am having 8820 handset of BBerry,the rolling ball has stopped rolling on one side.Can anyone help me regarding this.

    Thanks,
    Amit,
    Bangalore

  4. Anonymous says:

    Hi,

    I am having black berry curve. But some time cell power is low it will swith off after that its taking time 12hr and more for On mode

    please assit me in this

  5. shalini says:

    i have bought bolt 2 , 9700 series phone from US. i am not able to set up my email accounts. when i go in setup wizard it asks HAS YOU BLACKBERRY ENTERPRISE SERVER ADMINISTRATOR PROVIDED YOU WITH AN ADMINISTRATIVE ACTIVATION PASSWORD
    what should i do?

    pls assist me on this problem. i am using an vodafone number

  6. Siddharth says:

    If u r using blackberry from US and using airtel and want to use internet on it contact airtel black berry center on 7070

  7. Gurpreet says:

    I have a curve and there is a steady red light that is on
    and my phone will not turn on

    Any ideas

    email me on: kishen5432@hotmail.co.uk

    Thanks

  8. Keshav says:

    I bought a brand new black berry storm in the month of February at 20k, the intention to buy one of these phones is for it is perceived as a superior brand and it has a better and bigger display. I like reading and working with documents over the phone and hence I purchased from one of the dealer. It was all fine till I realized that it does not support viewing/opening the native PDF files in the phone, with lots of time and energy I figured out its possible only if the BB services are active on the phone from the service provider and all other 3rd party software is nothing less than 50 USD which is 2300 to 2500 INR. I do not want to subscribe or buy software because its very costly and I do not use the internet that excessively while I am comfortable with my laptop.
    The point is BB being one of the prestigious brands why should not you give the easy, simple and cost free option to the buyer like me with this, while the same is available for free with nokia, Samsung, LG, HTC and others. It just looks silly to block the user from this option.
    Request you to help me with this!!!

  9. anupam says:

    i purchased a blackberry cell phone model no. 9530 on 17 feb-2010.
    i bought it from UNIVER CELL Rs.20490/-
    this is to inform you that my cell phone is below expectation in performance and ability
    the battery life is less than a day , it repeatedly hangs up and has poor voice quality
    (on aircell and vodafone network).
    from the day i have purchased a month after that i have made complaints to the shop and they asked me to contact the service center after many irrelevant advices for my problem
    the service center on infantry road bangalore does not receive any phone calls .
    finally i decided to go there and they are reluctant to listen to my complaints stating that they are overworked and overcrowded.
    i finally deposit my handset but i dont get a replacement set (reason being they are all out of it)
    my complaint number bb0014670 dated17 may 2010

    i am extremely disappointed and in too much trouble with poor quality of the handset moreover with poor service.
    i would be grateful if you would kindly look into the matter and consider replacing my handset with a new one as it is difficult for me to keep running pillar to post with no answer even after paying so much.

    thanking you,
    Dr anupam
    8095991894

  10. pandu says:

    hi,
    i brought an 8100 from US and the phone is working with hutch network only.
    can i use with the other networks in india.

    pl suggest for further.

  11. chetan arora says:

    Dear all
    i would like to know how i can upgrade the latest software of my blackberry no: 8130 as i am not able to operate other email id providers services on my black berry.
    waiting for ur assistance.
    chetan

  12. Ravi Keshri says:

    **READ CAREFULLY**

    Hi All,

    Hop you are doing well.

    This is Ravi Keshri (9871646532) and presently I am working for Samsung India at Noida. I have checked that you guys are having so many problems with you services provided by their providers. I have a great solution for that in your budget. I have several new connection of top telecom service provider for best internet connection, 64 bit SIM for best sound quality, more then 1000 contacts you can save. And I will also provide you Samsung Phones of any model on dealer price with bill.I will appreciate if you call me at 9871646532 for more information.

  13. Haroon says:

    Dear Manager,

    I would like to know that does Prepaid Vodaphone and Prepaid BSNL support the internt settings on Blackberry 9000 ?

    Tks Haroon

  14. Anonymous says:

    Does anyone know how to sync a card scan blackberry connector to BB 9650. It seems the new bb desk tp mgr does not recognize the card scan device

  15. Rohit Kaushal says:

    dear, i have curve 8520 and there is some error coming “app error 523, reset” … please suggest me what shud i do to get rid of it >>??

  16. Anonymous says:

    I have a bold 9700 and there is a steady red light that is on
    and my phone will not turn on

    Any ideas

    email me on: balvinder.saluja@gmail.com

    Thanks

  17. amit says:

    i bought bold 9000 2 months back. on the very first day i have to get my cell replaced because the volume key wasn’t working… and now i am having a great problem with a charger and charging point in my phone its all messed i don’t know what is wrong with it? i have a bill as well.. where is the customer care center in delhi? and what to do now?

  18. Req. Blackberry Service Center Address of South Mumbai.

  19. Mannoj Dosshi says:

    I am having bb 9500 strome and i am most stupid to see bb puchased it hangs and it is of vodapnone i came to know later now vodaphone is not supporting because i am using airtel card and airtel says its not our instrument and the helpline is of remington they also refused to solve this problem
    why we should suffer for all this nonsense it is the phone bb and we can use any card or service similarly it is worst than road side china phone

    we want the solution

  20. Mannoj Dosshi says:

    I am having bb 9500 strome and i am most stupid to see bb puchased it hangs and it is of vodapnone i came to know later now vodaphone is not supporting because i am using airtel card and airtel says its not our instrument and the helpline is of remington they also refused to solve this problem
    why we should suffer for all this nonsense it is the phone bb and we can use any card or service similarly it is worst than road side china phone

    we want the solution

    THank you

  21. varun verma says:

    The following was my precious mail:

    My name is Varun Verma, Cell no. 9717769076, BBM PIN: 21b289f0. I am working
    currently at IIPM and almost every person at IIPM has been using the blackberry
    services. My Blackberry services on Airtel abruptly failed yesterday in the
    evening without any notification or prior alert. The browser, the messenger
    and all other Blackberry applications are out of order and that too at the
    time when I need them most since we operate only through Blackberry at IIPM. As
    a process I called up the customer care no. and then later 7070 assuming that
    things will reshape soon. But as a poor irony, no one till the last minute from
    last evening has taken my call so that I can express my concern and this only
    shows how the services executives are the way they are. I had no other option
    but to e-mail my concern.

    Irrespective of any action whether taken or not, I at least expect my grievance
    to be addressed and solved as early as possible so that I don’t have to run
    pillar to post and my work doesn’t suffer!! Kindly look into the matter very
    seriously.

  22. Shalini says:

    Hi,

    I purchased Blackberry Storm2 last month. I am facing some multiple tapping issues with it. Wherever I touch, the screen goes into multi tapping mode, making double or triple click. I removed my screen guard also but the issue is still there.

    Can anyone please advice.

  23. mukesh prajapati says:

    hi,

    i brought an 8100 from Canada and the phone is working ok, but bluetooth in comming notworking and center ball not working one mside (under side noit working) please call or mail me on 9909975164

    can i use with the other networks in india.

    pl suggest for further.

  24. Sunny says:

    sir,
    i got a blackberry 7290 mobile in delhi. i want use internet on it.bt i cant find any option for internet browser..plzzzzz tell me how can we do this..

  25. R L Makwana says:

    Sir,
    I have purchased Blackberry curve 8900 from Ahmedabad mobile shop. I want to receive my emails on my hand set. I have BSNL connection .what should I do to get this done ..pl guide me.

  26. Aniruddha says:

    Sir,
    i have purchased blackberry curve 8900 on 25th June 2010 from the mobile store in Kolkata near Amarpally.For quite a some days i have some problems regarding ther lock functions but suddenly on 5th August once i switch off the phone it have not started by pressing the power red key .i opened the battery & tried to start but it happened only once but after that nothing came on the screen. i took it to the customer care which is in lansdawn street.they asked me to keep the phone & also mentioned that if there is any problem in the motherboard i have to pay 85% of the mobile’s value..i have only used the phone for 1 month and i still don’t know the functions quite well……the phone is damaged.

  27. Paras Chandna says:

    I`m using blackberry 8520 curve and configure personal and proffessional email-id,altough my personal email-id is working perfectly fine but i`m facing problem in my official id,it got invalid again and again even after being validated it somany times,earlier i was using the vodafone network and now i switch to aircel and facing the same problem again.
    Neither vodafone customer nor aircel customer care executive have the solution of the above problem.
    Request you to provide me a best possible solution of this problem.

    9873097054/9873220006

  28. mukesh says:

    hi,
    i am using a bberry bold 9500 …. few days back suddely it started saving the pics in jpg.rem format which is not supported by my pc…. plzzz… he

  29. surendra jangir says:

    i have bb 8520 i want connect with my pc but no response how to connect pc by usb port
    please tell me early that how can connect it i want to se net by bb 8520 on pc so i need tell me early i hope if you reply me onmy mobile +919983628620

  30. ajay says:

    Hi!

    i have 8520 curve mobile in which SMS folder is missing and all SMS’s are comming in email inbox.
    how t fix the problem…

  31. Anonymous says:

    Hello

  32. Santy says:

    I have taken BB 8900 Curve. this is the worst mobile in my life. Please dont take this mobile because it has a hardware issue. n no is going to solve this issue.

  33. Anonymous says:

    I have one 8320 and one 8220. The first will not charge with the wall charger (only car charger) and the second will not turn Bluetooth on. My solution: I replaced them with other brands. All is good now.

  34. Rakhi says:

    Hi

    I am using BB Curve, not able to down load the new version BB.

    Using Loop mobile 299 plan, please suggest how do i upload?

  35. udit says:

    i hv a BB 8520 nd it is showing an unopened msg status when there in no msg in my…how to resolve it…mal me at uditchoudhary@gmail.com

  36. chirag says:

    I got a Blackberry 8800 from US which is unlocked i am using it here in india, with airtel mobile services but i could not use the internet facilities in it.

    If i contact the airtel customer they are referring the blackberry customer care kindly assist me to avail the internet options in my phone.

    And is there is any charges for using the blackberry services.

    Kindly assist me

    Thank you.

  37. maneet singh says:

    Hey,
    I have a blod 9700 which i bought in july.
    the back cover and lower portion has some golden color coming out of it.
    Can anyone tell me hw to contact blackberry people regarding this?
    m frm chandigarh
    kindly mail me at maneetsingh89@gmail.com

  38. Arun says:

    I brought my BB bold 9700 from US and started using on Vodafone voice service. Everything seems fine. Last week I got the blacberry service activated, but it did not work.

    Vodafone CC asked me to register the BB. Even after multiple times. no luck.

    Has anybody got the solution for it here. pls let me know @
    archie212@gmail.com

  39. siddesh says:

    I am using BB storm 9530, its the worst product i have ever seen and used. The touch pad is not responsive at all. i am finding it difficult to use the mobile for typing even a single word! BB being a world class company should recall this product and replace it with either touch screen or keypad. And Bangalore service center is the worst service provider too, they dont receive calls and the whole center is dependent on single PC!!!
    If this kinds of products and services continue from BB,its gonna lose customer to local players also!

    Any solutions?
    mail me @ siddeshgaddi@yahoo.com

  40. Bandu Tathe says:

    Dear Concern,
    Plz note that, I have 8520 curve blackberry, due to some reason I lost all my contact nos. from cell, is it any facility that I can recover the same, AND SECOND THING CAN YOU PLZ PROVIDE ME BLACKBERRY CUSTOMER NO.

  41. punit tayal says:

    hi
    i have bbb torch mobile , i buy this mobile last 5 dayago, i am facing hang problem everyday, is this a natural or something wrong in my handset, olz give mesolution.

  42. syed samiulla says:

    hii
    i m using black berry 8520 handset, but i cant open the REM format files(photos) in pc. ple sengst me! how i’l open this files in pc…

    sent your response to my Email…

    Regards..
    Syed

  43. Muralikrishna Mallapragada says:

    Sir ,
    I have purchased Blackberry 8830 through ebay ( Standard Enterprises) , it has 2 years warranty . Recently my phone stopped working . I am unable to turn it ON , it could be a hardware problem or a display problem . However i am not sure whom to approach , i have no clue if i can take the bill to Blackberry customer service to claim Warranty .No specific ID or number of Blackberry mentioned on the Bill . I stay in Hyderabad , can anyone help me to whom to approach in this case ? Do we have Blackberry support in Hyderabad . Appreciate all your help in advance.

    Murali
    09246361362

  44. Jagdish says:

    Dear sir,
    my kid tried to open my lock code and as not aware she made many attempts
    and now it is asking for the
    Enter “blackberry” to continue
    this also i tried to open with my bb pin number also but it did not helped
    Please advise what i should do as now it has also shown me the error for the last attempt or the data will be lost.
    Its urgent as since morning i am unable to use any outgoing as my phone is locked

  45. Anonymous says:

    I have curve 8520 and there is some error coming “app error 523, reset” … please suggest me what shud i do to get rid of it >>??

  46. Your’re right Anupam, even i am facing the similar issues with Blackberry Storm. Since the day i bought the phone, i am completely pissed off with its performance. I bought the phone from one of the croma stores here in ghaziabad. I was delighted with the instant services provided to me with a great offer where i even won a PSP and +2 years warranty and a service centre number as they cannot help me after it is being sold.

    From here on, the problems started. The phone gets hanged up if processing goes slow. I have been receiving emails constantly on my official email address + i have couple of applications run at times like linkedIn, facebook, and some comman BB services. I have to use them but with there usage it has become ineffective mostly. Then one of my friend suggested me to change or download the new OS that company sents to us on periodically through their software. Though i haven’t received it yet but it looks to a good suggestion.

    The other problem is the battery life. It doesn’t last more than 9 hours. I have to keep it on charge most often. The solution to this problem was to change the battery.

    The fearest thing i was hit was its customer service center in Okhla. Croma gave me some numbers to contact them about the issues or by any chance any replacement can be done as it has a 3year warranty period. But, my hard luck, as when i called them it looks like i called to a govt agency where no one takes an ownership to help the customers instead pushing it some other departments.

    Looking at their response to you, i fear going to them so far as it seems that their is no solution anywhere. Its such a big organization and it does not have any proper CSDs to help us.

    Now, i am looking for series of options that i can put to make my phone more effective as i like the phone and simply cannot discard it. This has set my expectation very high and i will fight to retain that.

    If some one can help me doing that then it will be great and i will be thankful to him.

  47. Yes Punit, the blackberry torch hangs a lot.The reviews are not good. I would recommend replacing it now and opt another smart phone or android if you can. You will be amazed by it performance and will what features outpast blackberry with android.

    The biggest drawback with blackerrys is that they do not have a customised customer services in India. What anupam and i faced is i guess similar everywhere. So Murli, i wish you luck if you can get some to help you in Hyderabad.

  48. your friendsip is very bed, reLY I m very srrey,

  49. Vijay Dogra says:

    Purchased BB 9700, not able to transafer my contacts from Nokia. Kindly help.

  50. Mohd.Arif says:

    Hi my Name is Mohd.Arif and i bought blackberry 8520 curve but i don’t no how can i configure mail in my phone and blackberry services already activated in my phone i call customer care so many time but no body getting any positive response. please help us. i am awaiting for you positive reply.

    My contact number – 9540008558

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