Act Fibernet (Beam Fiber) Customer Care, Head Office, Complaint Procedure

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Act Fibernet (Beam Fiber) Customer Care Number and Email Support information is provided below for existing Beam Cable users or new users who would like to subscribe for a new connection. If you have any issues with your existing Beam cable service you can contact the Act Fibernet Customer Care to resolve your service issues.

Act Fibernet (Beam Fiber) Customer Care :

Customer Helpline Number : 040 66 27 27 27
Toll Free Number : 18004199499
SMS Service: Act Fibernet offers services through SMS also to its customers. To avail this service, the customer need to send a message from their mobile in the format mentioned below.
sms ‘ACT’ to 56677
Customer Support Email Address : [email protected]

Online Chat with Act Representative : For any support, you can chat with the company’s executive online. Your  query can be cleared easily if the concern is sent to the the executive who will get in touch with you after processing the query/ complaint.  This service provided in the working business hours.

Act Fibernet Head Office Address :

The Act users can visit the head office located in Bangalore to resolve any of their complaints or to clear their doubts regarding the services offered.

Head Office :
#1, 2 & 3rd Floor,
Indian Express Building,
Queens Road, Bangalore
Karnataka – 560001

Getting ACT Fibernet Services : To avail the Act Fibernet offers, visit the company website and fill in the service registration form with the details of your name, mobile number, email id and address. One of the company’s representative will contact you within short time to explain the service installation process and charges. If your have any doubts regarding the broadband connection contact Act Fibernet Customer Support team through the contact detail mentioned above.

Act Fibernet Complaint / Escalation Process :

If you would like to know more about plan changes, new internet plans, trouble shoot any slow internet connection problems or upgrade / downgrade internet plans or for any of your Internet related queries you can contact Beam Customer Care number given above to solve your issues. This comes under the first level of complaint escalation.

If your grievance does not get resolved at the customer service representative level, the complaint can be escalated further to nodal officer and then to the Appellate officer in hierarchy. In case of complaint escalation the consumers should mention the previous complaint token number to get the issue cleared easily. The contact details of Nodal and Appellate officer of Act Fibernet are provided here;

Nodal Officer Email Address : [email protected]
Appellate Authority Email Address : [email protected]
Appellate Officers : Sudhir Kuma, M. Anand Krishna
Operating Hours : 9:30 AM to 6:30 PM

 About Act Fibernet : 

Act Fibernet is a subsidiary of ACT Group which  has started this service with the goal of offering quality and high speed internet access to customers at affordable prices. The company is previously known as Beam Fibre / Beam Telecom / Beam Internet services and with their quality services the company has become one of the dominant player in Hyderabad marked to start with and made its foray into other Southern cities like Bangalore. The company offers many Digital services like Digital TV, Cable TV, IPTV and Broadband.

Act Fibernet Social Media URLs : Follow Act Fibernet on social media sites to get latest updates.
Twitter :
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